Momentum Polycom VVX 300 Installation guide

Polycom VVX 300 Training

Home View
You can always return to the
Homescreen by pressing the
Home button on your phone.
You can use the arrows to scroll
and select your desired icon.

VVX 300 –Front View
Volume'control
Speaker
MWI
Home'Key
Headset'Key
Speakerphone'Key
Mute'Key
VVX'handset
Backlit' 8-level' Grayscale'
graphical' 2.2”LCD
6'lines' or'
speed'
dials
Context-sensitive' Soft'keys
Transfer
Messages
Hold
Navigation/Select
Microphone

Placing A Call
3 Ways to place a call:
•Pick-up handset
•Speaker phone key
•Headset key
The VVX 300 features
predictive dialing

Answering A Call
3 Ways to place a call:
•Pick-up handset
•Speaker phone key
•Headset key
If you do not answer the call in ten
seconds, the phone will display the
Calls View.

Call Hold And Resume
To hold a call:
•Press the Hold soft
key or Press the
Hold Feature Key
To resum e a call on hol d:
•Press the Resume
soft key or the
Hold Feature Key

Handling Multiple Calls
While on a live call, when a second call comes in you will hear a
‘beep’ on the receiver and see the 2nd call on the LCD screen of
the phone.
You can choose to answer the new call, reject,
or forward.
Once you answer the new call, your active call
with automatically be placed on hold.
Incoming(Call
Current(Call(on(
Hold
Calls View

Handling Multiple Calls (Cont.)
•To navigate between calls, use up and
down arrows
•Using arrows will highlight individual calls
•Soft keys will change depending on which
call is highlighted
•Active call always on the top of the screen
•All other calls on hold set underneath the
active call

Transferring Calls
Blind vs. Consulted Transfer
Blind Transfer:
•Type of transfer in which the
recipient party is not consulted
before transferring the call to
him/her
•Caller ID goes with the transfer
•Recipient party doesn’t know who
sent call
Consulted Transfer:
•Type of transfer in which the recipient
is consulted/ announced before
transferring the call to him/her
•Caller ID is from party announcing call

Consulted Transfer
During a call:
•Press the Transfer soft key
•Dial Ext. / Phone # and press Send
•Announce call once caller picks up
•Press Transfer soft key again
In short:
Transfer, Dial number, Send
Pressing Cancel soft key will return you to caller