Mongoose LT604 User manual

LT604 GPS TRACKERS
Rechargeable Battery Powered 4G GPS Trackers
Dual Passwords for Double Data Protection & Security
Included;
1 x GPS tracker with built-in magnets & Long-Life Battery (see carton for model)
1 x USB charger cable
Free APP for your mobile phone - Android or IOS.
Free access to the online website
This product requires a mobile SIM card (not included).
Data only SIM cards are not compatible.
Mongoose Australia PTY Limited
www.mongoose.com.au
Mongoose (New Zealand) Limited
www.mongoose.co.nz

MONGOOSE GPS TRACKERS
Thank you for choosing Mongoose as your GPS tracking provider.
The LT604 is a battery operated 4G GPS/AGPS dual positioning trackers that are designed
to transmit its location at intervals of your choice. They also contain LBS (land based
system) to give approximate location based on mobile phone cell sites if, for some reason
there is no satellite GPS reception. LBS will show which cell tower area the tracker is within
– not an actual accurate location. LBS is vital assistance for search and rescue. Each tracker
contains a high-capacity rechargeable battery. The mobile APP displays the current battery
condition. Battery life depends on usage and frequency of location reporting. In light daily
use, such as private vehicle tracking, battery life will usually be 30 days for the LT304 and
60~90 days for the LT604.
The mobile APP and website
Your purchase allows free access to an Apple IOS or Android mobile phone APP as well as free
access to the online PC website. The logon to either is password protected making your data
more secure.
The APP is a powerful tool and is used for tracker location, historical travel as well
as issuing commands that control how the tracker operates.
Location data is stored on the website for upto a continuing 6 month period. Moredetailed
travelhistory and reporting functions can befound on the website.
Mobile SIM card (not included)
The tracker requires its own mobile SIM card so it can send GPS locations using mobile data to
the online website and to your mobile phone.
The trackers SIM card must have the ability for voice, text and data. (data only SIM cards are
not compatible)
Due to the nature of this product, a PrePay SIM card is sometimes the most cost efficient
especially if choose long term credit expiry and ‘auto top-up’ is selected when registering the
SIM phone number with the service provider.
Note: The tracker does not inform you when available credit hasbeen used up.
Hint: Speak to your SIM provider about sharing text and data with your mobile phone and, if
unlimited, it can cost zero to run the tracker.
DUAL PASSWORDS – Double Data Protection & Security
There are 2 separate unique passwords to protect your personal data.
Password 1:
This is your logon password to allow entry to the mobile APP and online website. This password
is chosen by you when completing the ‘activation wizard’. Default is 123456
Password 2:
This password is for text commands sent from the APP or your mobile phone. This password I
chosen by you by selecting ‘text password’ in the ‘command list’. Default is 123456
NOTE: Only revealyour logon and password details to persons who you wish to have full access
to the tracker including locations, history and programming options.
2

Switch
GETTING YOUR TRACKER READY
1. Fully charge the battery – see page 14
2. Insert the SIM card
3. Turn the tracker on (on/off switch is next to SIM slot)
4. Observe the LED’s – see page 14
5. Download the mobile APP and complete the ‘Activation Wizard’ on page 4.
SIM CARD INSTALLATION
Lift the rubber cover Insert the SIM card & turn on Close the dust cover
The LEDs light solid whilst searching for both GSM and GPS signals.
After approximately, 20~40 seconds the LEDs should start to flash. The tracker must be
outdoors or very close to a window/door to receive GPS signals.
Once signals are acquired, the tracker can be activated see next page.
After a short while, the LED’s will turn off to preserve battery life.
PLACEMENT – For tracker security and best mobile & GPS reception
The tracker has built-in magnets to assist with attaching the tracker to a vehicle, trailer, equipment
or asset.
The tracker must have direct ‘line of sight’ to the GPS satellites. It must not be placed under or
surrounded bymetal or solid materials or electronic equipment which can block GPS and mobile
reception.
If GPS reception is obscured, tracking data may not be collected or be inaccurate.
We strongly recommend experimentation in different placements to get thebest reception before
deciding on a long-term location.
Ideally, the tracker should be concealed for its security, but remember, you will need access to the
tracker for battery recharging purposes.
Placement must also take into consideration therubber cover over the on/off switch and SIM
cardslot. This should not be easily accessible to anyone wishing to disable or turn thetracker off.
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ACTIVATION WIZARD
DOWNLOAD THE MOBILE APP
Go to App Store for Apple IOS
Go to Play Store for Android
Search for :- 4G MONGOOSE GPS
Note: For this tracker to function correctly and accurately, ensureyour
mobile phone GPS location services are switched on to allow phone and
APP tracking.
THE ACTIVATION WIZARD
Pairing your tracker to the APP and your phone is so easy.
The activation wizard guides you through the process.
All details must be entered. Please have these details at hand;
Serial number of the tracker
Phonenumber of the SIM card used in the tracker
Your mobilephonenumber (exclude country code)
Trackers SIM card ‘APN’ See below
Choose a unique 6 digit logon password (default is 123456) The
wizard must be completed to unlock all the tracker features
Note: Some wizardinformation is sent from the APP to the tracker as a
text message. The APP wizard opens your phones text messages displaying the text code being
sent. Just press send. For most commands, a reply text message will be received confirming the
action.
The‘APN’ (AccessPoint Name) allows your GPS tracker to connect to the internet via the APP, your
phone and the mobile network. It is your SIM card providers data channel.
Here are some APN examples;
Australia
New Zealand
Telstra telstra.ipn or telstra.wap Vodafone vodafone.net.nz
Vodafone live.vodafone.com Spark
internet
Optus
connect or yesinternet or
connectme
2 Degrees
Aldi mdata.net.au Kogan
live.vodafone.com
Boost telstra.mms
The
Warehouse warehouse
Moose yesinternet Skinny
wapaccess.co.nz
AmaySim
DODO internet Slingshot
Contact your SIM card provider if your provider is not listed above or to verify the correct APN.
4

THE LOGON SCREEN
With the wizard completed, press LOGON.
The logon screen appears
(Also appears each time you open the APP)
SINGLE TRACKER USERS Enter the trackers ID (serial number)
and your password
GPS ACCOUNT USERS (For more than one tracker)*
Enter your account name and logon password
Tick the ‘remember me’ box for future logons
* Ifyouhavemorethanone tracker,to viewthemwith onelogon,
contactMongoose to apply for yourGPS‘account’.
‘REAL TIME’ - LIVE TRACKING
After logging on, the ‘real time’ map screen opens and shows the
Current or last viewed vehicles’ location.
This location is the last one recorded by the APP (and GPS
website).
The dialogue box gives the time and date of that location.
This could be right now, or sometime previously.
If this screen is left open, a trace line will be drawn showing the
route currently being driven.
The green triangle is the tracker - the blue dot is your
mobile phone.
The green line shows the direction and distance your
phone is from the tracker.
You can view in either map or satellite view.
MENU - takes you to the main menu
LIST - allows you to choose which tracker you wish to view
(Account users only)
Each time the blue circle is pressed, the view changes to what
information is displayed.
a. An individual tracker location and distance from your mobile phone
b. The location of your mobile phone
c. All online trackers (account holders with more than one tracker)
NOTE: For this feature to function correctly and accurately, ensure your mobile phone GPS
location services are switched on to allow phone and APP tracking.
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THE MAIN MENU
The top bar shows the trackers status Single User Menu
‘Real Time’ - shows the current or last reported location
‘History’ replay todays travel, yesterday or any 24 hour
period History is retained for up to 6 months. Page 6
‘Text Commands’ allows you to control the tracker
(Uses text messages from your mobile phone)
‘Messages’ a record of alerts sent to you
‘Setup Wizard’ – Allows you to activate additional trackers
‘Geofence’ - sets a permitted radius of travel. Page 7
‘Tracker info’ – complete all details
‘Set APN’ - Allows you to change APN if a different
SIM card is used. Page 2
ACCOUNT MAIN MENU
‘Account’ User Menu
If you have more than one tracker and you wish to view them on
your mobile phone, contact Mongoose so we can apply for your
own GPS ‘account’.
Main menu
Sameas above with an additional button for your account details.
As an account holder, you have 4 more buttons at the foot of the
screen :-
‘HOME’ – Takes you to the main menu as shown on the right
‘LIST’ – Lets you select which tracker to view.
‘MONITOR’ - Allows you to view all your trackers (online and
offline) on your mobile phone at the same time.
‘MESSAGE’ – Shows text messages that have been sent
to your mobile phone.
6

TRACKER INFO’ - Please complete all details
Edit the device name to one of your choice
(This name shows on the map and other screens)
Enter the vehicles registration number
Enter the phone number of the trackers SIM card
Enter the name of the main contact person. (For multiple
trackers, you can enter the drivers/users name)
Enter the paired mobile phone number – ‘master user’
Important ;
Last item is important.
The tracker needs to know who to send alerts to.
If this is left blank no alerts will be sent to you.
HISTORY PLAYBACK
The history screen allows you to select;
‘Today’ - ‘Yesterday’ - or ‘Custom’ – (any 24 hour period)
Select a 24 hour period, the screen opposite will appear;
Which tracker is being shown
Date and time
Start and end points
The green trace line is the route taken
Speed at each location
Direction of travel
The control buttons at the bottom allow you to zoom in or
out, play, pause, change progress and change replay speed.
STRAIGHT LINES ON REPLAY
This tracking device will always attempt mobile connection
via the 4G network.
If 4G is unavailable, it will automatically attempt to use
either the 2G or 3G network whichever is the strongest
signal in the area where the GPS tracker is currently moving. This auto switching can
cause a momentary loss of location data whilst searching for a mobile connection.
This can result in odd short straight lines appearing on the replay of a historical
journey. The onboard location memory function of the tracker can assist in alleviating
these straight lines.
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Go to:
www.mongoosegps.com
First select ‘IMEI’ (ID number)
for single tracker users
or
‘USER NAME’ if you have a
Mongoose GPS account for
multiple trackers
Logon to the website with the
same details as the mobile APP.
ONLINE WEBSITE
LOGON PASSWORD
Your ‘logon’ password is chosen by you when completing the ‘activation wizard’.
This can only be changed/updated when logged into the website.
Once logged in, the top right corner will show your trackers or account name. Next to this is a
‘change password’ menu item. Input current password and your chosen new password.
Please make a note of any password changes – best place in ‘notes’ on your phone.
FINDING LOCATION BY SENDING A TEXT
MESSAGE FROM ANY MOBILE PHONE
Without using the mobile APP, you can find a trackers location
by simply sending a normal text from any mobile phone to
the tracker:-
Send:- g123456#
You will receive a text reply.
Tap the blue web address.
The phones map will show trackers location.
Note: 123456 is the default password. If this was changed when
completing the wizard, replace the default with your chosen
password.
8

GEO-FENCE (A restricted area of travel)
A geo-fence is an invisible boundary that has a minimum
radius of 100m to a maximum of 5000m. The area is easily set
from within the APP.
If the tracker moves in or out of the geofenced area it will
send an alert to the paired mobile phones (master +
authorised numbers).
Multiple geo-fences can be set, for instance, around your
home, your place of work, usual parking places, shopping
centres, friend’s houses, customers premises, etc.
Especially useful for business for you can tell when an
employee arrives or leaves a customers location.
CREATING A GEO-FENCE
Select ‘Geo-fence’ in main menu
Press ‘Add New’ top right corner
Enter a name for your geo-fence
Press ‘CREATE’
The map on the right opens.
Move the map so the crosshairs are over where you want
the centre of your geo-fence to be.
Use the slider bar to increase or decrease the size of
the geo-fenced area.
The text in the centre of the ‘crosshairs’ shows the radius chosen
(distance from centre to perimeter).
Min’ 100m - Max’ 5000m
Press the save icon top right.
The geo-fence alert is now automatically ‘on’.
To turn the alerts ‘off’, select ‘geo-fence’ in main menu and a list of created geo-fences
appears. To delete a geo-fence by press and hold till the delete options appears.
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MOBILE APP COMMANDS
These are commands that can be sent from the mobile APP.
These commands are the most frequently used. See page 11 for
additional commands normally used by advanced users.
This screen also shows the current status and previous
settings.
When commands are sent from theAPP to the tracker, they are sent
as password protected text messages from your mobile phone. You
will notice that the APP opens your phones text messages
displaying the command code to be sent to the tracker
................................................................................... Just
press ‘send’.
For most commands, a reply text message will be
received confirming the action.
NOTE: Do not send commands listed on the APP directly from your
phone (must be via the APP) astheAPP’s status will not be updated.
Command
Function
Vibration Alert Turns text alert on or off.
Get Location Data
Provides latitude/longitude as a text message
–
click on blue text to open your phones mapping
system (not APP)
Tracking Frequency
Sets how often the tracker updates its location
when moving. Default is every 15 seconds - gives
accurate trace
Time Zone
Set hours ahead of GMT your tracker is located.
Adjust for daylight saving when applicable.
Vibration Sensitivity
Adjust the sensitivity of the shock sensor. 1~9
(1 most sensitive)
Speed Alert
Sets a maximum permitted speed.
Speeding sends a text alert
Move Alert Sets a radius of permitted movement once parked.
Master User Number The main users mobile phone number
Authorised Number 2 other permitted users to receive messages (SOS)
Text Password
Choose your own 6
-
digit number.
This does not change your logon password
Factory Reset Resets settings to factory default
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ADVANCED USER SMS (TEXT) COMMANDS
The following text commands provide greater control of how the tracker operates and reacts
to certain circumstances. Send the commands direct from your mobile phone to the tracker.
123456 is the default password – we advise this is changed – see previous page commands.
Once you have changed your password, replace 123456 with your password in commands.
Instruction Text to tracker Reply
Sleep mode on
sleep123456 time
Sleep mode off
sleep123456 off
sleep off ok
Show authorised (SOS)
numbers Cancel SOS numbers
SOS
SOS,,
SOS!
S1:XXXXXXXX
SOS!
S2:XXXXXXXX
GPRS ON or OFF gprson123456,1
gprson123456,0
gprs on ok
gprs off ok
Cancel Master User
Number (Must be sent from
master mobile phone)
noadmn123456 xxxxxxxxx noadmn ok
Change text command
password (Does not change
logon password – see page 8)
pwd123456,XXXXXX
123456 = default
password
xxxxxx = new password
OK ! New
password:
xxxxxx Keep
safe !
Use onboard location memory
if no mobile reception.
On = basl123456,1
(default)
Off = basl123456,0
basl set ok
basl set ok
Turn on road corner reporting.
Turn off road corner reporting
gpschg123456,1 (default)
gpschg123456,0
gpschg123456
ok
gpschg123456,0
ok
Set APN apn123456 xxxxxxx
Where xxxxxx = APN name Confirms APN
Language
LAG1
(English)
LAG2 (Chinese) Switched to XXX
Check parameters
param1
or
param2
Status reports
Check tracker status Shows current
status
Reset begin123456
Re-sets all
settings to
default
Re-boot rst Re-starts the
tracker
11

COMMANDS EXPLAINED
VIBRATION ALERT
This is to control alerts for the vibration sensor. Sensitivity is adjustable.
Example: The vibration sensor may detect movement of say a trailer whilst someone is
attempting to attach it to a vehicle. If set to ON, you will receive a text alert. We suggest
simulating this action to find the best location for the tracker. Sensitivity is adjustable
SHOCK (VIBRATION) ALERT
When armed, if the tracker detects a violent shock (vibration), it will send an alert to all
authorised mobile phone numbers.
Sensitivity is factory set and is also dependent on where the tracker is mounted. We
recommend attaching to a solid part of the vehicle for best detection.
MOVE ‘TOW’ ALERT
This is similar to geo-fence but is not at a fixed location – the location is where your
vehicle is parked when you turn ‘move’ to ‘ON’ and set a radius.
The vehicle must be stationary for more than 3 minutes before ‘move alert’ can be turned
‘ON’. You must set a permitted radius of travel of your choice (100m"5000m) from the
parked location.
If the vehicle moves outside this radius (eg: towing or theft), the tracker will call you and
send a text alert to your mobile phone.
If move alert is on, then geo-fence is automatically off.
SPEED ALERT
Set a limit between 50~300kph. Exceeding the limit sends a text alert to authorised numbers.
TAMPER ALARM (DROP ALARM) – default OFF
The tracker has a built-in optical light sensor trigger on its base.
If the tracker is removed or falls off, it will trigger a text alert.
When setting up the tracker or testing its features you can turn off this feature – see page 12.
FREQUENCY OF REPORTING – default 15 seconds – max’ 300 sec’s
Set how often the tracker reports when moving. (Tracker sleeps when idle)
Typically, 15~20 seconds is used when moving as this gives a good map plot.
AUTHORISED (SOS) NUMBERS
Apart from the main ‘master’ user, you can add 2 other authorised mobile numbers that can
have the same APP control and receive alerts from the tracker.
Certain control commands can only be sent by the master user.
PASSWORD – for text commands (not logon – see page 8)
The default password is 123456.
This may be changed to any 6-digit number.
Note: If changing the password, please make careful note of the new number.
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ONBOARD LOCATION MEMORY – (default ON)
The tracker has an onboard location memory function and is used where there
is no mobile coverage. Maximum capacity is 1,000 locations.
If you drive from a good reception area into one with no reception, the tracker will
attempt to record its locations. Once mobile reception is re-acquired, the tracker updates
the GPS website resulting in little loss of location data and clears onboard memory.
CORNER REPORTING (default ON)
When viewing travel history, the map trace draws a line between each 15 second plot. If
the vehicle turns a corner between plots, the drawn line cuts the corner. With corner
reporting turned on, the map trace will be more accurate showing the turn.
LOW BATTERY ALERT - Battery condition is shown on the mobile APP.
When battery voltage is too low, it will send a text alert ‘ bat:1’ every 30 minutes
SLEEP MODE – WAKE UP BY SHOCK OR TEXT
When the tracker detects no movement for at least 5 minutes, it will enter sleep modeto
preserve battery life. GPS reception and location data upload are suspended. Mobile reception is
still on. The tracker will wake up either by detecting movement from its built-in sensor or by
receiving a text command message.
NOTE: Ifthe movement sensor doesn’t receive sufficient movement, it maynot immediately
wake up.
You can turn on sleep modeby APP command or this text message: sleep123456 shock
Sensitivity is set by the APP command
You can cancel sleep mode by APP command or this text message: sleep123456 off
TIME-ZONE
GPS time is based on GMT (Greenwich Mean Time).
When no daylight saving (10 - NSW) (12 for NZ)
With daylight saving (11 -NSW) (13 for NZ)
The tracker does not automatically update time – it must be done manually.
GPRS ON or OFF
The GPS tracker uses text messages to communicate with your mobile phone.
It uses internet data (GPRS) to send and receive information to and from the website.
There may be occasions when you wish to maximise battery life. This can be achieved by turning
off GPRS (data transmissions). The current location can still berequested by an APP text request.
We advise GPRS be left on or no history will be recorded.
LED’s (Located on the tracker module)
Green LED — Mobile communication
Unlit Mobile reception is off
Lit solid Searching for signal and/or GPRS transmission
Flashing once every 3 sec’s Working normal
Blue LED – GPS satellite reception
Unlit GPS off
Lit solid Searching
Flashing once every 3 sec’s Working normal
Red LED – Internal battery for back-up – lights when charging
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BATTERY & CHARGER
Only use the charger supplied.
Charging time varies according to the battery state.
Allow 12~24 hours.
DO NOT LEAVE CHARGING UNATTENDED.
NOTE: Do not use the USB lead connected to other
equipment such as a computer to charge - charging
may not occur or be considerably extended.
Caution:
This product contains a Li-ion battery which has harmful chemicals. Dispose of sensibly.
Do not dismantle, drop, bump, puncture or treat it violently.
Do not incinerate, get wet or submerge.
Do not leave the battery discharged as this will prevent its recharge ability.
This GPS tracking device uses the 2G-3G-4G mobile networks for sending data and texts.
Mongoose is not responsible/liable if the mobile network becomes unavailable.
The purchase of this product provides free access to a mobile APP and website.
These are operated by a 3rd party. Mongoose accepts no liability or responsibility if
the APP or website become unavailable or access terms change.
Specification
Mobile module
4G
Quad Band
Network
2G
-
3G
-
4G GSM/WCDMA/GPRS/LBS
GPS sensitivity
-
159dBm
GPS Position Accuracy
5m (outdoors)
Time Accuracy
Synchronized to GPS time & GMT
Cold start
35~80 sec
Hot start
1 sec., average
Warm start
35 sec., average
Charger
110v~220v input 5v output
Battery - Re-chargeable Li-ion
20,000mAh (LT604)
Standby (non-reporting) Up to 6 months (LT604)
Daily use
Up to 30 days (LT304) 90 days (LT604)
Operating temperature
-
20°C to +55° C
Dimensions 120x65x47mm 458grm (LT604)
Humidity 5% to 95% Non-condensing
Dust / Water resistance
IP67
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OTHER MONGOOSE GPS TRACKER MODELS
VT904 – 4G VEHICLE GPS TRACKER
The Mongoose VT904 is a hard wired, feature packed 4G GPS tracker. Suitable for
motorcycles, jet skis, cars, vans, Utes, trucks, campervans – in fact any vehicle
with 12volts or 24volts.
Just a glance through its array of features, shown on our website, proves how
versatile it can be and do almost everything most users want or need.
Mongoose Australia PTY Limited
www.mongoose.com.au
Email: [email protected]
Mongoose New Zealand Limited
www.mongoose.co.nz
Email: [email protected].nz
GPS tracking website: www.mongoosegps.com
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