Mongoose VT904 User manual

4G QUAD BAND 12v~24v GPS TRACKER
Model VT904
Dual Passwords for Double Data Protection & Security
OWNERS OPERATION MANUAL
Included;
• 1 x GPS tracker 12v~24v –4G
• 1 x wiring harness
• Free APP for your mobilephone - Android or IOS.
• Free access to the online website
Required;
This product requiresa 4G mobile SIMcard(not included).
Data only SIMcards are not compatible.
Australia
www.mongoose.com.au
New Zealand
www.mongoose.co.nz
October 2022

2
MONGOOSE GPS VEHICLE TRACKERS
Thank you for choosingMongoose as your GPS tracking provider.
The VT904 is a GPS tracker that transmits its location to the data storing online website, at
intervals of your choice, using the mobile phone network, mainly for text and data, all
viewable and controlled by the mobile phone APP.
The mobile APP and website
Your purchase of this GPS tracker allows free access tothe mobile phone APP, either Apple IOS or
Android, as well free access to the online PC website.
Your logon to the website andmobile APP is password protected (youchoose the password)
making your location data confidential and secure.
The APP is a powerful tool and is used for tracker location, historical travel as well as issuing
password protected commands that control how thetracker operates.
Location data is stored on the websitefor a continuing 6 month period. More detailed travel
history and reporting functions can be found onthe easy to use website.
Mobile 4G SIM card (not included)
The tracker uses fixed orbit GPS satellites to find its location on the earth.
The tracker requires its own mobile SIM card so it can send GPS locations using mobile data to the
online website.
The trackers 4G SIM card must have the ability for text and data. (data only SIM cards are not
compatible)
Apart from your initial purchase price and installation, your only ongoing cost is for the SIM card
usage payable to the SIM provider.
Due to the nature of this product, a PrePay SIM card is sometimes the most cost efficient especially
if ‘auto top-up’ is selected when registering the SIM phone number with the service provider. The
tracker does not inform you when available credit has been used up.
Hint: Speak to your SIM provider about sharing text and data with your mobile phone and, if
unlimited, it can cost nothing to runthe tracker.
DUAL PASSWORDS –Double Data Protection & Security
There are 2 separate unique passwords to protect your personal data.
Password 1:
This is your logon passwordto allow entry to the mobile APP and online website. This password is
chosen by you when completing the ‘activation wizard’. Default is 123456
Password 2:
This password is for text commands sent from the APP or your mobile phone. This password I
chosen by you by selecting ‘password’in the ‘command list’. Default is 123456
NOTE: Only reveal your logon and password details to persons who you wish to have full access
to the tracker including locations, history and programming options.

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COMPLETE THE ACTIVATION WIZARD TO START TRACKING !
DOWNLOAD THE MOBILE APP
Go to App Store for Apple IOS
or Play Storefor Android
Search for :- 4G MONGOOSE GPS
Note: For this tracker to function correctly and accurately, ensure
your mobile phone GPS location services are switched on to
allow phone and APP tracking.
THE ACTIVATION WIZARD –must be completed
Pairing your tracker tothe APP is so easy.
The activation wizard guides you through the process.
All details must be entered. Please have these details at hand;
• Serial number (ID)of the tracker (on carton and tracker)
• Phone number of the SIM card used in the tracker
• Your mobile phone number (exclude country code)
• Trackers SIM card ‘APN’ ……. See below
• Choose a unique 6-digit logon password(defaultis 123456)
The wizard must be completed to unlock allthe tracker features
Note: Some wizard information is sent from the APP to the tracker as a password protected text
message. The APP wizard opens your phones text service displaying the text code being sent. Just
press send. A confirmation text will be received.
The‘APN’ (Access Point Name) allows your GPStrackertoconnectto the internet viathe APP. It is
your trackers SIM card providers datachannel. Here aresomeAPNexamples;
Australia
NewZealand
Telstra
telstra.ipnortelstra.wap
Vodafone
vodafone.net.nz
Vodafone
live.vodafone.com
Spark
internet
Optus
connect or yesinternet
or connectme
2Degrees
Aldi
mdata.net.au
Kogan
live.vodafone.com
Boost
telstra.mms
The
Warehouse
warehouse
Moose
yesinternet
Skinny
wapaccess.co.nz
AmaySim
internet
Slingshot
Contact your SIM cardproviderifyour provider is not listed above or to verify the correct APN.

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LOGON SCREEN
With the wizard completed, press LOGON, the logon
screen appears (appears each time you open the APP)
• SINGLE TRACKER USERS
Enter the trackers ID (serial number) and your password
• GPS ACCOUNT USERS (For more than one tracker) *
Enter your account name and logon password
• Tick the ‘remember me’ box for future logons
* If you have more than onetracker and to view themwith just
one logon, contact Mongoose to create your GPS ‘account’.
‘REAL TIME’ LIVE TRACKING
Afterlogging on, the ‘real time’ map screen opens and shows the
current or last viewedvehicles’location.
This locationis the last one recorded by the APP (and GPS website).
The dialogue box gives the timeand date of thatlocation.
This could be right now, or sometime previously.
Ifthis screenis left open, a trace line will be drawn showing the route
currently being driven.
The green triangle is the tracker - the blue dot is yourmobile phone.
The green lineshows the direction and distance your phone is from the
tracker.
You canview in either map or satellite view.
MENU - takes you to the main menu
LIST - allows you to choose which tracker you wish to view
(Account users only)
Each time the blue circle is pressed, the view changes to what information is displayed.
a. An individual tracker location and distance from your mobile phone
b. The location of yourmobile phone
c. All online trackers (account holders with more than one tracker)
NOTE: For this feature to function correctly and accurately, ensure your mobile phone GPS location
services are switched on toallow phone and APP tracking.

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THE MAIN MENU
The top bar shows the trackers status
• ‘R ealTime ’ - shows the current or last reported location Single User Menu
• ‘H istory ’ replay todays travel, yesterday or any 24 hour period
History is retained for 6 months. Page 6
• ‘ Text Commands ’ allows you to control the tracker
(Uses text messages from your mobile phone)
• ‘ Messages ’ a record of alerts sent to you
• ‘Setup Wizard’ –Allows you to activate additional trackers
• ‘ Geofence ’- sets a permitted radius of travel. Page 7
• ‘ Trackerinfo ’–complete all details
• ‘ Set APN ’ - Allows you to change APNif a different SIM
card is used. Page 3
ACCOUNT MAIN MENU
‘Account’ User Menu
Ifyou have more than one tracker and you wish to view them on
your mobile phone, contact Mongoose so we can create your
own GPS ‘account’.
Main menu
Same as above with an additional button foryour account details.
As an account holder, you have 4 more buttons at the foot of the
screen :-
‘HOME’ – Takes you to the main menu as shown on theright
‘LIST’ –Lets you select which trackerto view.
‘MONITOR’ - Allows you to view all your trackers (online and
offline) onyour mobile phone at the sametime.
‘MESSAGE’ – Shows text messages that have been sent to your
mobile phone.

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TRACKER INFO’ - Please complete all details
• Edit the device name to one of your choice
(This name shows on the map and other screens)
• Enter the vehicles registration number
• Enter the phone number of the trackers SIM card
• Enter the name ofthe main contact person. (For multiple
vehicles, you can enter the drivers name)
• Enter the paired mobile phonenumber –‘masteruser’
Important ;
Last item is important.
The tracker needs to know who to send alerts to.
If this is left blank no alerts will be sent to you.
HISTORY PLAYBACK
The history screen allows you to select;
‘Today’
‘Yesterday’
or ‘Custom’ –(any 24 hour period)
Select a 24 hour period, thescreen oppositewill appear;
• Which tracker is being shown
• Date and time
• Start and end points
• The green trace line is the route taken
• Speed at each location
• Direction of travel
The control buttons at the bottom allow you to zoom in or
out, play, pause, change progress and change replay speed.
STRAIGHT LINES ON REPLAY
This tracking device will always attempt mobile connection via the 4G network.
If4G is unavailable,it will automatically attempt to use either the 2G or3G network whichever is
the strongest signal in the area where the GPS tracker is currently moving. This autoswitching can
cause a momentary loss of location data whilstsearching for a mobile connection. This can result in
odd short straight lines appearing on the replay of a historical journey. The onboard location
memory function of the tracker can assist inalleviating these straight lines.

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ONLINE WEBSITE
Go to: www.mongoosegps.com
• Firstselect ‘IMEI’(ID number of tracker)
for single tracker users
or
• ‘USER NAME’if you have a Mongoose
GPS ‘account’for multiple trackers.
• Logonare the same details as the
mobile APP.
LOGON PASSWORD
Your ‘logon’passwordmustbe confidential and is chosen by you when completing the ‘activation
wizard’.
This password can be changed/updated at any time when logged onto the website.
Once logged in, the top right corner will show your trackers or account name. Next to this is a
‘change password’menu item. Input current password and your new password.
Please make a note of any password changes –best place in‘notes’on your phone.
FINDING LOCATION JUST BY SENDING A TEXT MESSAGE FROM
ANYMOBILEPHONE
Without using the mobile APP, you can find a trackers location by
simply sending a normal text from any mobile phone to the tracker :-
Send :- G123456#
1. You will receive a text reply.
2. Tap the blue web address.
3. The phones map will show trackers location.
Note: 123456 is the default password. If this was changed when
completing the wizard, replace the default with your chosen
password.

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GEO-FENCE (A restricted area of travel)
A geo-fence is an invisible boundary that has a minimum
radius of 100m to a maximum of 5000m. The area is easily set
from within the APP.
If the tracker moves in or out of the geofenced area it will
send an alert to the paired mobile phones (master +
authorised numbers).
Multiple geo-fences can be set, for instance, around your
home, your place of work, usual parking places, shopping
centres, friend’s houses, customers premises, etc.
Especially useful for business for you can tell when an
employee arrives or leaves a customers location.
CREATING A GEO-FENCE
•Select ‘Geo-fence’in main menu
•Press ‘Add New’top right corner
•Enter a name for your geo-fence
•Press ‘CREATE’
• The map on the right opens.
• Move the map so the crosshairs are over where you want the
centre of your geo-fence to be.
• Use the slider bar toincrease or decrease the size of the geo-
fenced area.
• The text in the centre of the ‘crosshairs’ shows the radius
chosen (distance from centre to perimeter).
Min’ 100m - Max’ 5000m
• Pressthe save icon top right.
The geo-fence alert is now automatically ‘on’.
To turn the alerts ‘off’, select ‘geo-fence’in main menu and a list of created geo-fences
appears. To delete a geo-fence by press and hold till the delete options appears.

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MOBILE APP COMMANDS
These are the SMS (text) commands that can be sent from the
mobile APP. These commands are the most frequently used.
This screen also shows the current status and previous settings.
When commands are sent from the APP to the tracker, theyare sent
as text messages from your mobile phone. The APP opens your
phones text messages displaying the command as a text code to be
sent to the tracker…….. Just press ‘send’.
For most commands, areply text message will be received confirming
theaction.
NOTE: Do notsend texts directlyfrom your phone (must be via the
APP) as the APP’s status will not be updated.
Should you require greater control, see the‘Advanced User’
commands.
COMMANDS AVAILABLE VIA THE MOBILE APP
Command
Function
Arm / Disarm
Turns text alerts on or off. When ON, text alerts are sent
for possible intrusion for ignition on and shock(vibration)
sensor.
Engine Immobiliser
via starter motor
On or Off
Prevents engine starting.
If vehicle is stopped, immobilisation is immediate.
Above 20kph, circuit pulses for 1 minute before shut down.
Get Location Data
Provides latitude/longitude as a text message –click on
blue text to open your phones mapping system (not APP)
Tracking Frequency
Sets how often the tracker updates its location when
moving. Default is every 15 seconds - accurate trace
Time Zone
Set hours ahead of GMT your tracker is located. Adjust for
daylight saving when applicable.
Vibration Level
Adjust the sensitivity of the shock sensor. 1~9 (1 most
sensitive)
Speed Alert
Sets a maximum permitted speed. Speeding sends alert
Move Alert
Sets a radius of permitted movement.
Master User
Number
The main users mobile phone number
Authorised
Number
2 other authorised users to receive messages (SOS)
Text Command
Password
Choose your own unique 6-digit number. (default 123456)
(This does not change your logon password –see page 7)
Reset
Resets settings to factory default

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ADVANCED USER ‘TEXT COMMANDS’
The following commands provide greater control of how the tracker operates.
Commands aresent as text messages from your mobile phone direct to the tracker, not viathe
mobile APP. A reply text message will be received confirming the action.
123456 is the default text password (not the logon password) this should be changed.
Command
Text format to send to tracker
Reply
Pair master mobile phone
adm123456,XXXXXXXXX
XXXXXXXXX = your mobile phone number
adm ok
Cancel Master Number
adm123456,
adm ok
Adding 2 other users for
SOS alerts
sos,XXXXXXXXX,XXXXXXXXX
XXXXXXXXX = mobile phone numbers
SOS!
S1:XXXXXXXXX
S2:XXXXXXXXX
Arm (enables alerts)
111
sf ok
Disarm (cancels alerts)
000
cf ok
Immobilise the engine
555
cut oil ok
Restore engine starting
666
resume oil ok
Sensitivity of vibration
wake-up
vibxyz123456,t,x,y,z
eg: vibxyz123456,1,3,3,3
t:0-9 xyz:1-9 default= as shown
vibxyz ok
Reboot
CQ
cq ok
Reset to factory default
begin123456
begin ok
Check IMEI
CXCS#IMEI
READOK:
APN setting
apn123456 xxxxxxx
xxxxxx = APN name (see page 3)
apn ok
Set IP address
or
Set domain name
ip,220.231.142.242,,7701
or
ip,a.lkgps.net,,7700
ip ok
or
domain ok
Check set-up parameters
CXZT
Replies with
parameters
Request location
G123456#
Replies with details
Power disconnected alert
(SMS alert)
On = SCZS#POF=1
Off = SZCS#POF=0
Set OK: POF=1
Set OK: POF = 0
Change text command
password (not logon)
pwd123456,XXXXXX
123456 = default password
xxxxxx = new password
OK ! New password:
xxxxxx

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FEATURE DETAILS
ARM - ALERTS ON
DISARM - ALERTS OFF (Always disarm before driving)
With ignition off, the tracker is ‘armed’ or ‘disarmed’by using the APP under ‘Text Command’
To receive any of these alerts the tracker must be armed.
a. Vibration sensor activated
b. Ignition has been turned on
ENGINE STARTER IMMOBILISER (SP904SecurityPack)
It is critical that only the starter motor is immobilised as this does notaffect thesafe operation of
the vehicle. Please ensure that the correct immobilisationhas beencarried out.
Thetracker canimmobilisethe starting of theengine via themobile password protected APP.
SOS TEXT ALERT (SP904 Security Pack)
An SOS button is fitted to the vehicle close to the driver. If the driver requires help or
assistance, pressing the button for 4~5 seconds will cause a text alert to all authorised
mobile phone numbers. Does not require the tracker to be armed.
CAR ALARM TEXT ALERT (SP904 Security Pack)
If the car alarm is activated for more than 4~5 seconds, a text alert will be sent to all
authorised numbers. Arming/disarming chirps should not cause an alert. . Does not
require the tracker to be armed.
SHOCK (VIBRATION) ALERT
When armed, if the tracker detects a violent shock (vibration), it will send an alert to all
authorised mobile phone numbers.
Sensitivity is factory set and is also dependent on where the tracker is mounted. We
recommend attaching to a solid part of the vehicle for best detection.
IGNITION ALERT
When armed, if the ignition of the vehicle is turned on, all authorised numbers will receive an alert.
POWER DISCONNECT ALERT
Ifthe power to the tracker is disconnected, the tracker will send a text alert.
MOVE ‘TOW’ ALERT
This is similar to geo-fence but is notat a fixed location –the location is where your vehicle is
parked when you activate ‘move’.
The vehicle must be stationary for more than 3 minutes before a ‘move’ command can be sent.
The command sets a permitted radius of travel of your choice (100m~5000m)from the parked
location. Movement outside this radius will send a text alertto your mobile phone.
If move alert is on, then geo-fence is automaticallyoff.

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SPEED ALERT
A speed limit can be set between 50~300kph.
Speeding sends a text alert to all authorised numbers.
FREQUENCY OF REPORTING –default 15 seconds
Set how often the tracker reports when moving.
Typically, 15~20 seconds is used when moving as this gives a good map plot.
TIME-ZONE
GPS timeis based on GMT (Greenwich Mean Time).
Example settings are;
When no daylight saving (10 - NSW) (12 for NZ)
With daylight saving (11 -NSW) (13 for NZ)
The tracker does not automatically update time –it must be done manually.
AUTHORISED (SOS) NUMBERS
Apart from the main ‘master’ user, you can add 2 other authorised mobile numbers that can have
the same APP control and receive text alerts from the tracker.
BATTERY BACK-UP
The GPS tracker has aninternal battery which is charged once connected to yourvehicle.
It provides 2~3 hours back-up in the event the vehicle battery is disconnected.
Switched –under top clear cover.
Turn offiftracker disconnected from power.
COMMAND PASSWORD (for text commands)(Does not change logon password –see pg 7)
The default password is 123456.
This may be changed to any unique 6-digit number of your choice.
Note: If changing the password, please make careful note of the new number.
LED’s (Viewed on the tracker module)
Green LED —Mobile communication
Unlit Mobile reception is off
Litsolid Searching for signal and/or GPRS transmission
Flashing once every 3 sec’s Working normal
Blue LED –GPS satellitereception
Unlit GPS off
Litsolid Searching
Flashing once every 3 sec’s Working normal
Red LED –Internal battery for back-up –lights when charging

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WIRING DIAGRAM
It is recommended that this product is installed by suitably qualified persons.
For safety reasons, only immobilise the starter motor
INSTALLATION OF TRACKER MODULE
•Choose a hidden but accessible mounting location that allows for the tracker to
face towards the sky –SIM card side facing up.
•Ensure there is no metal above that could shield the tracker.
•Do not put the tracker close to other emission sources such as computers, parking
system, alarms, Bluetooth units or other electronicequipment.
•Remove the top cover and insert the SIM card.
•Plug in the loom and park outdoors to get good GPS reception.
•Verify mobile and GPS reception by looking at the LED’s for correct flash code.
•Refit the cover.
• Secure the tracker in the chosen location.
SIM CARD INSTALLATION
• Connect the tracker to the vehicle
• Remove the ‘snap-on’ top cover of the tracker
• Slide and lift SIM card holder - Insert SIM card
• Close holder and slide forward to lock
• Turn on the trackers’battery back-up isolating switch
• Replace the plastic cover
BLUE & YELLOW LEDs
Unlit Reception is off (No power or unit asleep)
Lit solid Working normal
Flashing Searching for reception (Yellow –Mobile) (Blue –GPS)
Red LED Power connected and internal battery charging

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TEST THE BASIC INSTALLATION
Using the mobile APP, check for correct operation –do not complete the WIZARD.
oDownload and open the APP on your mobile phone –page 3
oPress ‘SKIP’ at the bottom of the ‘wizard’screen to go to LOGON screen
oEnter the trackers ID (serial number) and default 123456 password
oMap shows the current location (tracker is Green triangle –Blue is your phone)
oIf location is not correct, press ‘MENU’
oSelect ‘Set APN’and enter SIM cards APN –see page 3
oAllow a few minutes and check location which should now be correct
oPlease ask tracker owner to download the APP and complete the Activation
‘Wizard’detailed in this manual
SP904 SECURITY PACK OPTION
The VT904 can be easily upgraded to provide vehicle and personal security in addition
to vehicle location and travel history.
The SP904 Security Pack includes;
•An engine starter immobiliser relay kit (For engine immobilisation via the APP)
•A vehicle’s car alarm connection kit (Sends the SOS alert when car alarm sounds)
•An ‘SOS’ button (Sends the SOS alert to authorised mobile phones)
•Security Pack installation instructions
All controllable via the mobile APP or simple text messages.
SP904 SECURITY PACK INSTALLATION

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ENGINE STARTER IMMOBILISER
To prevent engine starting only the starter motor is to be immobilised to provide
safe operation of the vehicle.
IMPORTANT NOTE: Immobilising circuits other than the starter motor (eg:
ignition or fuel pump) may result in the vehicle stopping unexpectantly whilst
being driven which could cause death or injury. Only immobilise the starter
motor.
NOTE: 24 volt vehicles –relays not supplied.
SOS BUTTON
Mount the switch in a suitable location within easy reach of the driver.
CAR ALARM SIREN INPUT
The wiring diagram above shows how a (+) positive trigger Mongoose car alarm siren
is connected. If connecting to a negative trigger alarm system, connect pin 85 to
constant (+) positive supply and pin 86 to the negative trigger of the siren.
NOTE: The siren input does not provide for pulsed siren or horn triggers. (12volt.com
has information on converting pulsed output to constant)
USE THE MOBILE APP TO TEST THESP904 SECURITY PACK INSTALLATION
The ‘WIZARD’must be completed by the trackers owner or main user
to allow access to TEXT COMMANDS and to activate allfunctions
IMMOBILISER
oOpen the APP (complete the WIZARD if not already done so) & logon.
oSelect ‘menu’and then ‘text commands’.
oSelect the immobiliser command and choose ‘ON’.
oThe APP will ask for confirmation to prevent accidental immobilisation.
oTest immobilisation by attempting to start the engine.
oAssuming immobilisation is successful, re-engage the starter by sending the ‘OFF’
text command. Test for correct operation by starting the engine.
SOS or CAR ALARM
When the alarm is activated, or the SOS button is pressed, the VT904 will alert the
owner and authorised mobile phones with an ‘SOS’text message.
There is a built-in 4~5 second delay before the alert is sent to allow for false alarms
and for the vehicle owner to cancel the alarm sounding.
Arming/disarming and pre-intrusion chirps do not cause an alert.

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NOTES:
•GPS tracking may not function correctly if it cannot ‘see’ the GPS satellites such as
undercover, in parking buildings, surrounded by tall buildings, heavy overcast weather, etc.
• For this tracker to function correctly and accurately, ensure your mobile phone GPS location
services are switched on for the Mongoose 4G APP..
•The APP and website are owned & operated by a 3rd party and are free to use by purchasers
of Mongoose GPS tracker products. Mongoose is not liable if access becomes unavailable for
any reason.
• Be aware that use of this product may infringe the rights or invade the privacy of others.
• We are not responsible for the non-operation of this product should the mobile service
providers of the GPS or mobile signals become unavailable for whatever reason.
• We are not responsible for the operation of your mobile device used with this tracker
nor the compatibility of it with this GPS tracking device.
• Keep the unit dry. Clean with dry cloth. Do not clean with chemicals or detergent, etc.
• Do not disassemble, tamper or attempt repairs. Do not paint or apply metal foil stickers.
• No internal serviceable parts. Tampering, abuse and misuse will void warranties.
Specification
Dim.
80mm x 38mm x 17mm
Weight
53g
Network
4G LTE /GSM
Bands
LTE-FDD B1/B2/B3/B4/B5/B7/B8/B28/B66GSM
850/900/1800/1900MHz
Working voltage
DC 9V - 95V
Working current
12V/38mA
Sleep current
12V/10mA
LTE chip
Simcom A7670SA
GPS chip
AT6558R
GPS sensitivity
-162dBm
GPS accuracy
5m
Time To First Fix
Cold status 35-80s - Warm status 35s - Hot status 1s
Battery
3.7V 140mAh Polymer battery
Storage Temp.
-30°C to +80°C
Operation Temp.
-20°C to +75°C
Humidity
5%--95% non-condensing
External port
Immobiliser
Other port
Factory use only

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PRODUCT WARRANTY & CONDITIONS
Mongoose warrants for the period of 2 YEARS (24 months) that it will make good without
charge, at Mongoose’s discretion, by way of repair or replacement with the same or with a
reasonable equivalent.
It is the product owner’s responsibility to return the GPS tracker for service, repair or
replacement at their own cost.
Any claim made to Mongoose under this warranty must comply with the following;
(a) any defect has been notified to the supplying Mongoose dealer as soon as the defect was
noticed.
(b) a copy of your retail ‘proof of purchase’ stating where and when it was purchased and (if
applicable) who carried out the installation.
(c) the product was manufactured within 12 months prior to the commencement of this warranty
period.
(d) the product was purchased from Mongoose or one of its authorised dealers/resellers.
(e) the product has not been disassembled or the manufacturers security seals have not been
broken or tampered with.
(f) if installation of the product was required, that it has been installed by a Mongoose approved
installation agent or suitably qualified industry recognised person.
(g) that the original installer, or other Mongoose dealer nominated by the original installer, has
determined that the reported defect is a genuine product defect and not caused by;
1. incorrect operation, incorrect installation or any other consequential damage caused
by other equipment not part of this product.
2. operation of the product after it is known to be defective
3. tampered with, alteration or modification by any person
4. the fitment and/or connection of additional parts or accessories not supplied by or
approved of by Mongoose
5. water damage, misuse, accident, deliberate act or abuse, misdirected electrical
current, insufficient or excess voltage, ingress of any fluid or fire
6. excessive heat from either the vehicle or the sun
Items not covered by this warranty;
(1) labour costs for removal & refitting of parts
(2) mobile ‘onsite’ service
(3) normal wear and tear
(4) any consequential loss incurred by the failure of this product or SIM card failure
(5) product purchased from internet trading sites which is not supplied by an authorised dealer
(6) Mobile SIM cards
(7) The download and use of the mobile APP and website
Warranty when not fitted by auto electrician or suitably qualified persons
This warranty may be void or limited to 12 months ‘manufacturing defects only’depending on
the reasons for repair.
Installation warranty
Warranty on the installation is borne by the installer.
THIS WARRANTY IS NOT TRANSFERABLE

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Australia
www.mongoose.com.au
Email: [e-mail]
New Zealand
www.mongoose.co.nz
Email: sa[email protected]
GPS tracking website: www.mongoosegps.com
Mobile APP:- 4G MONGOOSE GPS