Monitor POS GTA-A8 TC-Touch User manual

GTATouch screen EPOS system
operating, installation
&
maintenance manual v
1.1
Thank you for choosing Monitor touch screen products, this manual is for GTA-
A8 TC-Touch. Before installing and using the product, please read this manual.
Keep this manual for future use.
This manual contains the latest information as of supply date. We reserve the
right to update or improve the product without notification.
This equipment must be installed by qualified service personnel or distributor.
The company assumes no responsibility for unauthorised changes to the
equipment. Monitor POS Ltd
8 Church Street, Godalming, Surrey, GU7 1EH
email info@monitorpos.co.uk
www.monitorpos.co.uk
- 1 -

Table of
Cont
e
nts
1> Safety Precautions ----------------------------------------------------------3
2>
Initial installation ----------------------------------------------------------4
3>
Taking the Port cover off -------------------------------------------------5
4>
Taking the cable tidy trim off --------------------------------------------6
5>
Connecting cables into the POS machine ------------------------------7
6>
Refitting the coms port cover --------------------------------------------8
7>
Specifications --------------------------------------------------------------9
8>
Preparations before use -------------------------------------------------9
9>
POS System layout -------------------------------------------------------10
Appendix 1
Product description --------------------------------------15
Appendix 2
Technical parameters ----------------------------------16
Appendix 3
J1900 controller layout ----------------------------------17
Appendix 4
Touch calibration -----------------------------------18-20
Appendix 5
Touch FAQ ---------------------------------------------21
Warranty ------------------------------------------------------------------------22
- 2 -
POS System layout -------------------------------------------------------13
POS System layout -------------------------------------------------------11
11>
10>

Safety
Precautions
1、 Choose smooth and vibration-free table to place cash registers;
2、 Cash registers location should ideallybe selected away from direct sunlight,
with stable temperature, away from water and dust;
3、 Please keep away from strong electromagnetic fields;
4、 Avoid blocking the vents or cover and do not insert anything through the
vents to minimize danger of electric shock or fire;
5、 This product uses standard 230VAC 50/60Hz power supplywith a grounded
wall outlet and can not be changed. Always check the socket voltage
matches the voltage on the nameplate;
6、 Do not connect to a power socket or circuit shared with other high-power
appliances. We recommend use of a spike and surge protected socket.
7、 Secure input power cables to avoid live unplugging of the system.
8、 When cleaning, do not use a wet cloth or chemical wipe for the body, such
as solvents or thinners, etc;A standard domestic glass cleaner spray with
cloth is suggested.
9、 If the cash register fails, immediately turn off the power to stop use, do not
open or repair, contact the dealer or supplier;
Warning: The company assumes no responsibility if there is non-
compliance with the above, or work by non-qualified service personnel, or
designated repair accessories.
- 3 -

Initial
installation
Click here for 1 minute setup video - essential viewing!
1
、
Unpacking
When you get the machine, immediately unpack and inspect. Report any
damage immediately to the transport company and to supplier. After
unpacking you should also check whether the contents which should include:
CONTENTS
Touch screen EPOS system
Software and driver CD
5A x 12VDC Power supply
230VAC mains power lead
2
、
Preparing for Installation
Check whether the housing is clean and undamaged and marking and labelling
is correct。
Check the work environment: See Safety precautions on previous page
- 4 -

3
、
Taking the port cover off for the first time.
Undo the two large thumbscrews (medium size flatorcrossheadbladeddriver
recommended) until the back looks as below. Note that the panel is secured at
the top edge so you must lift the BOTTOM edge first.
Rear panel with two screw fixing securing points
Pull up or lever up so that BOTTOM edge opens first
- 5 -

4
、
Taking the plastic cable tidy trim panel off
** IMPORTANT!!**
Early units had a plastic trim which can be stiff to remove
and needs a firm pull as shown below. Later units have a
magnetic fastening which is much easier to use.
Once removed for the first time the process is easier.
Place unit face down as shown and leverup one side until
you hear the loud ‘click’of disconnection.
Then do the
same on other side and gripping the partly lifted open
base lift upwards and forwards.
come off.
The plastic trim will
Monitor will replace free of charge any plastic trim
panels damaged in the installation process.
To refit, simply push in place until you hear the click
- 6 -

Fit all the
approximately
shown.
cables
as
NOTE: To improve
clearance
passing
when
bulky
the
connectors tilt the
angle of the screen to
make the access hole
larger.
Coms area showing
best
angle
for
Max clearance.
Larger RS232 serial
cables need to be
run OUTSIDE if
they cannot pass
through
- 7 -
5
、
Connecting cables into POS machine port area

- 8 -
6
、
Refitting the metal coms cover
Refitting the top cover is simple, just insert the top
edge first, then push in place and refasten the two
thumbscrews
Close up showing multiple
cables threaded through
with strain relief

-9 -
7. Fitting the 2 line x 20 character customer display
A 2 line x 20 character
LCD customer display (VFD
optional on request) is
available to work with
suitably configured EPOS
systems.
Software settings are:
Com Port 2
Character set standard US
To Install:
Remove the port cover as
shown in (3) above and
pop out from behind the
plastic insert that sits above
the customer display
mounting points as shown
Identify the top of the
display to avoid mounting
it upside down! The
BOTTOM is identified by
the slot in the mounting
extrusion and the small
moulding mark.

- 10
-
If in doubt briefly connect the black
cable and power up.
Thread the cable through the cover
then fix the customer display using
the M5 screws supplied
Connect the display cable to the
small cable which is prewired to com
2 and sits ready in the port area.
The connector provides both power
and data and is polarized so
impossible to misconnect. Check the
connector lock has clicked in place
Refit the port cover, power up and test

- 11
-
8. Fitting the 10.1”TFT screen
An integrated 10.1”TFT screen can be fitted
to provide customer or marketing information
with a correctly configured software system.
Here we describe the mechanical and
software setup.
The screen comes with all cables and a
complete replacement port cover for
easy fitting. There are 2 connections
to make. It is recommended that the
complete assembly be removed for any
cable maintenance.
Connect the
white ribbon
cable to the box
header visible
just inside the
main casing.
Connect the TFT
power cable to
the ‘DC output’
then carefully coil
the ribbon cable
and refit the port
cover/screen
assembly as in (3)

- 12
-
Software setup of second screen. The display won’t work if
you don’t do this!
Plug in a mouse and right mouse click on the main desktop.
Select Graphics Options > Panel Fit >Monitor > and check the
‘Maintain Display Scaling’option.
Then select Graphics options > Output to > Extended desktop
then check ‘Built in Display + Monitor’

7
、
Sp
eci
f
ic
at
i
ons
Power supply
Voltage:220VAC
±
15%
Power:45W
Frequency:50Hz
Working :0℃~40℃
Storage :-20℃~
+55℃
±
15%
Temperature
Relative humidity 20%~90%(40℃)
8
、
Preparation before use
1、Keep cables tidy and routed to avoid strains or stresses. Use the cable
tidy system on the unit to have all cables exiting from rear base。
2、Be sure to ensure a good supply ground。
3、Supplied with Windows 7 Pro which should be licensed prior to use.
4、Check the display, touch screen and other peripherals work properly
- 13 -

POS
Layout
4
1
5
3
2
6
1、15-inch five-wire resistive screen or Multi-point capacitive
2、Power on button
3、2 x USB external
4,
Optional 2*20 LCD or VFD customer display
5,
Optional MSR +Rfid +Ibutton all in one
6,
Optional 10.1 TFT 1280*800
- 14 -

Product Description
(1)
Description LCD technology parameters;
(2)
Description touch screen technology parameters;
- 15 -
Type
Five-wire resistive (Capacitive optional)
Interface
USB
Power
+5VDC
Work Temperature
0℃~50℃
Store temperature
-40℃~70℃
Relative humidity
95%(60℃)
Precise tolerances
+/- 0.5%
Reaction time
≤35 ms
MTBF
50,000
Touch force
20-120g
Positional deviation
≤3.5 mm
Reaction time
≤ 5 Millisecond
Authenticate
CE, FCC, ROHS
Size
326mm x 252mm (15.1 inch)
Viewing area
304mm x 228mm(4:3)
Resolution
1024 x 768
Standard Refresh Rate
60Hz
Pitch
0.297mm x 0.297mm
Colour
16M
Response time
16ms

(3)
Technical parameters
- 16 -
POS Color
Black (optional white for bulk orders)
Touch Panel
5-Wire Resistive or Multi-point capacitive
LCD Panel
15" TFT 1024*768
HDD
64G
SSD
COM
2
Interface
IDE
1
Interface
SATA
2
Interface
USB2.0
8 Interface (4 on com panel, 2 external on side, 2
internal on J1900)
Power
AC
100-240V
Chipset
Intel Bay Trail-D SoC
LAN
Embedded RTL8111C
CPU
Integrated Intel Bay Trail-D j1900N 2.0G
RAM
DDR3
4GB
Customer Display
2*20 LCD or VFD
POS Printer
See Monitor website for Xprinter range

(3)
MAIN
Board
connectors
Figure(J1900N)
- 17 -

1.
Touch panel calibration and setting for resistive screens (
Note that capacitive screens are adjusted through
Windows Pen options
- 18 -

This interface can be set to the touch, Beep or No
If when you touch the cursor is too far away from your touch point
you can use 4 point calibration or for more accuracy 9 point
- 19 -

linearization
Touch each X until it stops
Press OK after Calibration
- 20 -
Table of contents
Popular Touch Terminal manuals by other brands

Castles Technology
Castles Technology Saturn S1F2 user manual

Mitsubishi Electric
Mitsubishi Electric GT11 user manual

Digital Equipment
Digital Equipment VT103 LSI-11 user guide

Ingenico group
Ingenico group Move 3500 WiFi quick start guide

Eurotherm
Eurotherm Invensys PG6 manual

TeleVideo
TeleVideo 910 Operator's manual