Monster Smart Illuminessence PRISM MLB7-1038-RGB User manual
QUICK START GUIDE
MLB7-1038-RGB
v1.0 0420
PRISM
3D LED ART PANELS
Modular 4 Panel Starter Kit
GETTING STARTED
WHAT’S IN THE BOX
• 2 x Prism LED panels
• 2 x Prism mounting brackets with 3M Command
damage-free adhesive (preinstalled on each panel)
• 2 x Prism connectors
• 2 x Replacement 3M Command damage-free adhesive strips
• 1 x Quick Start Guide
• 1 x Design Guide
Thank you for choosing the Prism 3D LED Art Panels by Monster
Smart Illuminessence. This Quick Start Guide will help you with
the installation of your add-on device.
This product is an ADD-ON PACK. It is an expansion to add
segments to your existing Prism Starter Kit. If your Prism is already
setup, you do not need to reset or repair your controller!
If you need assistance with your starter kit,
please visit our website to reference the
Prism MLB7-1034 quick start guide.
WHAT DO YOU NEED?
ANYTHING ELSE?
If you really want to be precise during installation, you can use
a level, but it’s not required.
TIP: Save these instructions for future reference.
monsterilluminessence.com/manuals/
SET UP YOUR PRISM STARTER KIT FIRST.
scan for manuals
1
Prism panel
(front)
PREP COMPLETE SETUP
BEFORE INSTALLATION
STEP 1
Remove your new Prism panels and all components from the box.
Note that the mounting bracket and adhesive tape will be
preinstalled on each panel.
connectors
(1 for each panel)
connector slot
(3 per panel)
(back)
LED light pattern
directional marker
mounting
bracket
damage-free
3M adhesive
STEP 2 (optional)
This kit includes two replacement adhesive strips, so if you want to
change your pattern to something new now that you’re adding an
add-on pack, rotate some panels on their brackets and remove up
to two other panels that might need to move.
• Attach a new strip red label side
towards the bracket with the pull
tab extending past the edge.
• Reinsert this bracket into the
removed segment.
SLOWLY
pull straight
• Hold the magnet bracket in place.
• SLOWLY pull on the removal tab,
pulling in the direction it points.
• Pull the tab straight and close to
the wall, NEVER towards you.
21
INSTALLATION
STEP 1
Before installing anything, try out dierent shapes and patterns
with your panels on the floor or a large table to decide what you
would like to create! Consult the Design Guide for ideas.
STEP 2
IMPORTANT:
• For best results, don’t disconnect the
controller from the first panel that you
already have installed.
•To ensure all panels light up, make sure
all the connectors always point the
GREEN side AWAY from the controller.
• Only one GREEN side should ever be
connected to a single panel at a time.
First, clean the mounting surface with rubbing alcohol and let dry.
When you’re ready to start, peel o the adhesive backing from
one Prism panel, place the panel on the wall over an open
GREEN connector, and press gently on the center.
examples, starter kit + 1 add-on pack:
PRESS
GENTLY
2 3
for next panel
(green out)
STEP 3
Remove the panel, leaving the bracket in place on the wall.
Press firmly on the bracket for 10 seconds to ensure a strong hold.
PRESS FIRMLY
for 10 sec
STEP 4
Attach more connectors with the GREEN side out as needed for
the design. Make sure to insert each connector fully into the slot.
remember your
design idea
NOTE: Once additional panels have been added, take extra care to hold
down neighboring panels when removing one.
(example)
DESIGN TIP:
Pointing the directional markers on the back of each panel towards or away
from each other will create dierent lighting eects when panels are
combined. Check that it is pointing in the right direction for your design.
directional
marker
43
STEP 5
With connector(s) installed, return your panel to the wall by
centering it over the mounting bracket and over the open
GREEN connector so it snaps into place.
STEP 6
Build out your Prism pattern by repeating these steps with
more panels and connectors, moving away from the controller.
NOTE: Make sure all connections
are secure.
connectors
for next panels
(green side out)
NOTE: When making a hexagon there
will be one pair of panels that will
not be linked by a connector, this
ensures that the power flows
evenly throughout the design.
ENJOY!
If your controller
is already paired,
you’re done!
GREEN always
points AWAY
from controller
54
TROUBLESHOOTING
HAVING TROUBLE WITH SETUP?
Don’t return this product to the retailer, we’re here to help.
Please call for customer support: 866-246-2008
For other frequently asked questions please visit our
website at www.monsterilluminessence.com
Q: None of my panels are lighting up, what should I do?
Check that the power adapter is connected securely both to
the controller and to a powered outlet. The LED indicator
should illuminate if it is powered and paired to Wi-Fi.
On the first panel, ensure that the controller is on the RED side
of the connector and any panels are on the GREEN sides.
Q: What if the LED colors don’t line up between panels?
Pointing the directional arrows on the back of each panel
towards or away from each other will create dierent lighting
eects when panels are combined. Try rotating some panels.
NOTE: Take care to hold down neighboring panels when
removing one. Always ensure all connections are secure.
Q: I’ve added add-on kits, why are the LEDs flickering?
1 Prism power kit can run up to 8 x Prism panels (1 x Starter Kit
+ 2 x Add-on Packs). Adding more than 8 x panels will require
grouping in an additional power kit to maintain normal operation.
Q: Why are only some of my panels not lighting up?
To ensure all panels light up, make sure all the connectors
always point the GREEN side AWAY from the controller.
If you’ve just added a panel, try turning Prism o and on again.
Q: Why is my device failing to connect to my Wi-Fi network?
Make sure your phone or tablet is successfully connected to
the 2.4GHz Wi-Fi network that your device will be placed on.
You may first need to enable and allow location services on
your phone or tablet to find nearby devices.
If your Wi-Fi network is a mixed 2.4GHz/5GHz network, try using
AP pairing mode for better results.
If you still have issues with your mixed network, you may need
to access your router settings and/or call your Internet Service
Provider to create a separate 2.4GHz network.
A1:
A2:
A1:
A1:
A1:
A2:
A1:
A2:
A3:
A4:
5 6
NOTES
WARRANTY
1 Year Limited Warranty - Please read and understand all
instructions before using this product. If damage is caused by
failure to follow the instructions, this warranty is null and void.
SAFETY
• Keep these instructions
• Do not drop, puncture, or disassemble this product
• Do not install this product in any way other than what is
outlined in this guide
• Do not attach this product to the ceiling or to the floor
• Do not install this product on unpainted brick, uneven/
bumpy surfaces, or wallpaper
• Do not use this product in wet or very humid environments
or expose to dripping or splashing liquids of any kind
• Do not immerse in water
• Avoid long exposure to direct sunlight, which may cause damage
• Do not use this product in small, enclosed locations that
could limit the flow of air or trap excess heat
• Do not expose this product to open flames
• Do not use the product in a strong magnetic field
• Do not use this product for emergency lighting/exits
• Do not allow small children to operate, modify, or install
this device unsupervised
• Use a clean, soft cloth to clean - do not use any corrosive
cleaners/oils to clean
The illustrated products and specifications may dier slightly from those supplied.
The M Monster logo and IlluminEssence are trademarks or registered trademarks of Monster,
Inc. or its subsidiaries in the U.S. and other countries and are used under license. Apple and the
Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App store is
a service mark of Apple Inc. Google and Google Play are trademarks of Google LLC.
Pre-set-up required. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc.
or its aliates. All other brand names are trademarks of their respective owners. Neither Jem
Accessories, Inc. nor Monster, Inc. is aliated with the respective owners of their trademarks.
Licensed and Manufactured by Jem Accessories, Inc. Edison, NJ 08817. Made in China.
PATENT PENDING
Powered by
This device complies with Part 15 of the FCC. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Changes or modications not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a
residential installation.This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Statement
To satisfy FCC’s RF exposure requirements, a separation distance of 20 cm or more should be maintained between
the antenna of this device and persons during device operation.To ensure compliance, operations at closer than this
distance is not recommended.
Jem Accessories, Inc. Limited Warranty Policy for Monster Smart Products Last Updated: March 27, 2020
This limited warranty contains important information about your rights and obligations, as well as limitations and
exclusions that may apply to you.
1. WHAT THIS LIMITEDWARRANTY COVERS; PERIOD OF COVERAGE Jem Accessories, Inc. (“Jem Accessories”), 32
Brunswick Ave, Edison, New Jersey, USA, warrants to the owner of the enclosed Monster Smart-branded product
contained in this box (“Product”) will be free from defects in materials and workmanship for a period of one year.
Notwithstanding the foregoing, theWarranty Period for a factory refurbished Product is one (1) year, even if installed
by a professional. If the Product fails to conform to this LimitedWarranty during theWarranty Period, Jem Accessories
will, at its sole discretion, either (a) repair or replace any defective Product or component; with proof of purchase using
original documentation. Repair or replacement may be made with a new or refurbished product or components, at
Jem Accessories’s sole discretion. If the Product or a component incorporated within it is no longer available, Jem
Accessories may, at Jem Accessories’s sole discretion, replace the Product with a similar product of similar function.
This is your sole and exclusive remedy for breach of this LimitedWarranty. Any Product that has either been repaired or
replaced under this LimitedWarranty will be covered by the terms of this LimitedWarranty for the longer of (a) ninety
(90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty
Period.This LimitedWarranty is not transferable from the original purchaser to subsequent owners.
2. TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the Product and you are not
1 YEAR LIMITED WARRANTY
FCC Compliance
ISEDC Warning
1 Prism power kit can run up to 8 x Prism panels (1 x Starter Kit
+ 2 x Add-on Packs). Adding more than 8 x panels will require
grouping in an additional power kit to maintain normal operation.
To ensure all panels light up, make sure all the connectors
always point the GREEN side AWAY from the controller.
If you’ve just added a panel, try turning Prism o and on again.
6 7
This device complies with Part 15 of the FCC. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Changes or modications not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a
residential installation.This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Statement
To satisfy FCC’s RF exposure requirements, a separation distance of 20 cm or more should be maintained between
the antenna of this device and persons during device operation.To ensure compliance, operations at closer than this
distance is not recommended.
Jem Accessories, Inc. Limited Warranty Policy for Monster Smart Products Last Updated: March 27, 2020
This limited warranty contains important information about your rights and obligations, as well as limitations and
exclusions that may apply to you.
1. WHAT THIS LIMITEDWARRANTY COVERS; PERIOD OF COVERAGE Jem Accessories, Inc. (“Jem Accessories”), 32
Brunswick Ave, Edison, New Jersey, USA, warrants to the owner of the enclosed Monster Smart-branded product
contained in this box (“Product”) will be free from defects in materials and workmanship for a period of one year.
Notwithstanding the foregoing, theWarranty Period for a factory refurbished Product is one (1) year, even if installed
by a professional. If the Product fails to conform to this LimitedWarranty during theWarranty Period, Jem Accessories
will, at its sole discretion, either (a) repair or replace any defective Product or component; with proof of purchase using
original documentation. Repair or replacement may be made with a new or refurbished product or components, at
Jem Accessories’s sole discretion. If the Product or a component incorporated within it is no longer available, Jem
Accessories may, at Jem Accessories’s sole discretion, replace the Product with a similar product of similar function.
This is your sole and exclusive remedy for breach of this LimitedWarranty. Any Product that has either been repaired or
replaced under this LimitedWarranty will be covered by the terms of this LimitedWarranty for the longer of (a) ninety
(90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty
Period.This LimitedWarranty is not transferable from the original purchaser to subsequent owners.
2. TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the Product and you are not
satised with this Product for any reason, you may return it in its original condition to the retailer in compliance with
the retailer’s return policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITEDWARRANTY Before
making a claim under this LimitedWarranty, the owner of the Product must (a) visit
monsterilluminessence.com/support during the Warranty Period to provide notice of your warranty claim and describe
the alleged failure, and (b) comply with Jem Accessories (or its authorized distributor's) return shipping instructions.
Jem Accessories will have no warranty obligations with respect to a returned Product if it determines, at its reasonable
discretion after examination of the returned Product, that the Product is an Ineligible Product (dened below). Jem
Accessories will bear all costs of return shipping to owner and will reimburse any shipping costs incurred by the owner,
except with respect to any Ineligible Product or products shipped internationally, for which the owner will bear all
shipping costs.
4. WHAT THIS LIMITEDWARRANTY DOES NOT COVER This Limited Warranty does not cover the following (collectively
“Ineligible Products”): (i) Products marked as“sample”or“Not for Sale”, or sold“AS IS”; (ii) Products that have been
subject to: (a) modications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage,
installation, testing, or use not in accordance with any quick start guide, manual or other instructions provided by Jem
Accessories; (c) abuse or misuse of the Product; (d) breakdowns, uctuations, or interruptions in electric power or the
telecommunications network; or (e) Acts of God, including but not limited to lightning, ood, tornado, earthquake, or
hurricane; or (iii) any non-Jem Accessories branded hardware products, even if packaged or sold with Jem Accessories
hardware. This LimitedWarranty does not cover consumable parts, including batteries, unless damage is due to defects
in materials or workmanship of the Product, or software (even if packaged or sold with the product). Jem Accessories
recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product
or software can impair the Product’s performance and may invalidate this LimitedWarranty.
5. DISCLAIMER OF WARRANTIES Except as stated above in this limited warranty, and to the maximum extent permitted
by applicable law, Jem Accessories disclaims all express, implied, and statutory warranties and conditions with respect
to the product, including the implied warranties of merchantability and tness for a particular purpose. To the
maximum extent permitted by applicable law, Jem Accessories also limits the duration of any applicable implied
warranties or conditions to the duration of this limited warranty.
6. LIMITATION OF DAMAGES In addition to the above warranty disclaimers, in no event will Jem Accessories be liable for
any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost prots,
arising from or relating to this limited warranty or the product, and Jem Accessories’s total cumulative liability arising
from or related to this limited warranty or the product will not exceed the amount actually paid for the product by the
original purchaser.
7. LIMITATION OF LIABILITYThe Jem Accessories online services at monsterilluminessence.com (“services”) provide you
information (“product information”) regarding your Jem Accessories products or other peripherals connected to your
products (“product peripherals”).The type of product peripherals that may be connected to your product may change
from time to time.Without limiting the generality of the disclaimers above, all product information is provided for your
convenience,“as is”, and“as available”. Jem Accessories does not represent, warrant, or guarantee that product
information will be available, accurate, or reliable or that product information or use of the services or product will
provide safety in your home.You use all product information, the services, and the product at your own discretion and
risk. You will be solely responsible for (and Jem Accessories disclaims) any and all loss, liability, or damages, including to
your wiring, xtures, electricity, home, product, product peripherals, computer, mobile device, and all other items and
pets in your home, resulting from your use of the product information, services, or product. Product information
provided by the services is not intended as a substitute for direct means of obtaining the information. For example, a
notication provided through the service is not intended as a substitute for audible and visible indications in the home
and on the product, nor for a third party monitoring service that monitors alarm state.
8. YOUR RIGHTS ANDTHIS LIMITED WARRANTY This LimitedWarranty gives you specic legal rights.You may also have
other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this LimitedWarranty
may not apply in certain states, provinces or jurisdictions. The terms of this Limited Warranty will apply to the extent
permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your
jurisdiction and you may wish to contact a relevant consumer advisory service.
If you need to start a warranty claim for your Monster Smart device, please reach out to Customer Support by emailing
customerservice@monsterilluminessence.com or calling our support number 866-246-2008.
Please allow 7-10 business days to process warranty claims. Customers located outside of U.S. will be
responsible for all shipping costs.
1 YEAR LIMITED WARRANTY
FCC Compliance
ISEDC Warning
7 8
Jem Accessories, Inc. Limited Warranty Policy for Monster Smart Products Last Updated: March 27, 2020
This limited warranty contains important information about your rights and obligations, as well as limitations and
exclusions that may apply to you.
1. WHAT THIS LIMITEDWARRANTY COVERS; PERIOD OF COVERAGE Jem Accessories, Inc. (“Jem Accessories”), 32
Brunswick Ave, Edison, New Jersey, USA, warrants to the owner of the enclosed Monster Smart-branded product
contained in this box (“Product”) will be free from defects in materials and workmanship for a period of one year.
Notwithstanding the foregoing, theWarranty Period for a factory refurbished Product is one (1) year, even if installed
by a professional. If the Product fails to conform to this LimitedWarranty during theWarranty Period, Jem Accessories
will, at its sole discretion, either (a) repair or replace any defective Product or component; with proof of purchase using
original documentation. Repair or replacement may be made with a new or refurbished product or components, at
Jem Accessories’s sole discretion. If the Product or a component incorporated within it is no longer available, Jem
Accessories may, at Jem Accessories’s sole discretion, replace the Product with a similar product of similar function.
This is your sole and exclusive remedy for breach of this LimitedWarranty. Any Product that has either been repaired or
replaced under this LimitedWarranty will be covered by the terms of this LimitedWarranty for the longer of (a) ninety
(90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty
Period.This LimitedWarranty is not transferable from the original purchaser to subsequent owners.
2. TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the Product and you are not
satised with this Product for any reason, you may return it in its original condition to the retailer in compliance with
the retailer’s return policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITEDWARRANTY Before
making a claim under this LimitedWarranty, the owner of the Product must (a) visit
monsterilluminessence.com/support during the Warranty Period to provide notice of your warranty claim and describe
the alleged failure, and (b) comply with Jem Accessories (or its authorized distributor's) return shipping instructions.
Jem Accessories will have no warranty obligations with respect to a returned Product if it determines, at its reasonable
discretion after examination of the returned Product, that the Product is an Ineligible Product (dened below). Jem
Accessories will bear all costs of return shipping to owner and will reimburse any shipping costs incurred by the owner,
except with respect to any Ineligible Product or products shipped internationally, for which the owner will bear all
shipping costs.
4. WHAT THIS LIMITEDWARRANTY DOES NOT COVER This Limited Warranty does not cover the following (collectively
“Ineligible Products”): (i) Products marked as“sample”or“Not for Sale”, or sold“AS IS”; (ii) Products that have been
subject to: (a) modications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage,
installation, testing, or use not in accordance with any quick start guide, manual or other instructions provided by Jem
Accessories; (c) abuse or misuse of the Product; (d) breakdowns, uctuations, or interruptions in electric power or the
telecommunications network; or (e) Acts of God, including but not limited to lightning, ood, tornado, earthquake, or
hurricane; or (iii) any non-Jem Accessories branded hardware products, even if packaged or sold with Jem Accessories
hardware. This LimitedWarranty does not cover consumable parts, including batteries, unless damage is due to defects
in materials or workmanship of the Product, or software (even if packaged or sold with the product). Jem Accessories
recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product
or software can impair the Product’s performance and may invalidate this LimitedWarranty.
5. DISCLAIMER OF WARRANTIES Except as stated above in this limited warranty, and to the maximum extent permitted
by applicable law, Jem Accessories disclaims all express, implied, and statutory warranties and conditions with respect
to the product, including the implied warranties of merchantability and tness for a particular purpose. To the
maximum extent permitted by applicable law, Jem Accessories also limits the duration of any applicable implied
warranties or conditions to the duration of this limited warranty.
6. LIMITATION OF DAMAGES In addition to the above warranty disclaimers, in no event will Jem Accessories be liable for
any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost prots,
arising from or relating to this limited warranty or the product, and Jem Accessories’s total cumulative liability arising
from or related to this limited warranty or the product will not exceed the amount actually paid for the product by the
original purchaser.
7. LIMITATION OF LIABILITYThe Jem Accessories online services at monsterilluminessence.com (“services”) provide you
information (“product information”) regarding your Jem Accessories products or other peripherals connected to your
products (“product peripherals”).The type of product peripherals that may be connected to your product may change
from time to time.Without limiting the generality of the disclaimers above, all product information is provided for your
convenience,“as is”, and“as available”. Jem Accessories does not represent, warrant, or guarantee that product
information will be available, accurate, or reliable or that product information or use of the services or product will
provide safety in your home.You use all product information, the services, and the product at your own discretion and
risk. You will be solely responsible for (and Jem Accessories disclaims) any and all loss, liability, or damages, including to
your wiring, xtures, electricity, home, product, product peripherals, computer, mobile device, and all other items and
pets in your home, resulting from your use of the product information, services, or product. Product information
provided by the services is not intended as a substitute for direct means of obtaining the information. For example, a
notication provided through the service is not intended as a substitute for audible and visible indications in the home
and on the product, nor for a third party monitoring service that monitors alarm state.
8. YOUR RIGHTS ANDTHIS LIMITED WARRANTY This LimitedWarranty gives you specic legal rights.You may also have
other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this LimitedWarranty
may not apply in certain states, provinces or jurisdictions. The terms of this Limited Warranty will apply to the extent
permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your
jurisdiction and you may wish to contact a relevant consumer advisory service.
If you need to start a warranty claim for your Monster Smart device, please reach out to Customer Support by emailing
Please allow 7-10 business days to process warranty claims. Customers located outside of U.S. will be
responsible for all shipping costs.
8 9
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