Montigo HL38SVO Series Instruction Manual

XG0817
Installation & Maintenance Manual
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death, or property damage.
—Donotstoreorusegasolineorotherammablevaporsand
liquidsinthevicinityofthisoranyotherappliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phoneinyourbuilding.
• Leavethebuildingimmediately.
• Immediatelycallyourgassupplierfromaneighbour's
phone. Follow the gas supplier’s instructions.
• Ifyoucannotreachyourgassupplier,callthere
department.
—Installationandservicemustbeperformedbyaqualied
installer,serviceagencyorthegastter.
DIVINE SEE THROUGH
VENTLESS OUTDOOR
H38SVO**,
45,000 BTU/hr Natural Gas or Propane Gas
HL38SVO**
45,000 BTU/hr Natural Gas or Propane Gas
FOR OUTDOOR USE ONLY
Installation and service must be performed by a qualied installer,
service agency or the gas tter.
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
NOTICE
635
25"
135
55
16 "
126
415
16 "
1092
43"
894
35 3
16 "
39
19
16 "
654
25 3
4"
1042
41 1
16 "
703
27 11
16 "
1128
44 7
16 "
H38-SVO / HL38-SVO
DIMENSIONS TOLERANCES ARE IN:
METRIC - MM 1.6 MM
IMPERIAL - FRACTIONAL 1/16"
THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF CANADIAN HEATING PRODUCTS. ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF CANADIAN HEATING PRODUCTS IS PROHIBITED.
PROPRIETARY AND CONFIDENTIAL
December 5, 2017
DATE:
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide which has no odour.
Using it in an enclosed space can kill you. Never use this appliance in
an enclosed space such as a camper, tent, car or home.
Do not store or use gasoline or any other ammable vapours or
liquids in the vicinity of this or any other gas burning appliance. A re
or explosion may occur resulting in serious injury, property damage
or death
WARNING
WARNING
WARNING
Some materials used in the manufacturing process of this product can
expose you to Benzene which is known in the State of California to
cause cancer and birth defects or other reproductive harm. For more
information go to www.P65warnings.ca.gov
WARNING
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with this
appliance and must be installed for the protection
of children and other at-risk individuals.
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
DANGER
®
C
US
SCAN THE QR CODE OR VISIT THE
WEBSITE TO VIEW THE MOST RECENT
VERSION OF THE MANUAL
WWW.MONTIGO.COM/PRODUCT-GUIDES
IMPORTANTIMPORTANT

XG08172
General
Congratulations on your purchase of a Montigo Fireplace.
With over 30 years of experience, Montigo is committed to providing
you with a gas fireplace that is not only a beautiful addition to your
space, but that is also designed and manufactured to the highest
safety, reliability and engineering standards.
We strongly encourage you to read and carefully follow the
instructions laid out in this Installation, Operation and Maintenance
Manual and retain it for your future reference. Pay special attention
to all cautions, warnings, and notices throughout this manual
intended to ensure your safety.
This manual covers installation, operation and maintenance. Lighting,
operation and care of this replace can be easily performed by the
homeowner. All installation and service work should be performed
by a qualied or licensed installer, plumber or gas tter as certied
by the state, province, region or governing body where the replace
is being installed.
This installation, operation and maintenance manual is applicable
to the models described in Table 1. Refer to your rating plate to
verify included options.
Warranty and Installation Information: (See Appendix B)
The Montigo warranty will be voided by, and Montigo disclaims any
responsibility for, the following actions:
• Modication of the replace and/or components including glass
doors.
• Use of any component part not manufactured or approved by
Montigo in combination with this Montigo replace system.
• Installation other than as instructed in this manual.
• Consult your local Gas Inspection Branch on installation
requirements for factory-built gas replaces. Installation & repairs
should be done by a qualied contractor.
Introduction
Safety Alert Key
Young children should be carefully supervised when they are in the
same room as the appliance. Toddlers, young children, and others
may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at-risk individuals in the house. To restrict
access to a replace or stove, install an adjustable safety gate to keep
toddlers, young children, and other at-risk individuals out of the room
and away from hot surfaces
CAUTION
MODEL Natural Gas Liquid Propane Gas Rating (BTU hr) Traditional Burner / Logset Linear Burner w/ Glass Accessories Standing Pilot Ignition Honeywell Hot Surface Ignition
H38SVON X 45,000 X X
H38SVONE X 45,000 X X
H38SVOL X 45,000 X X
H38SVOLE X 45,000 X X
HL38SVON X 45,000 X X
HL38SVONE X 45,000 X X
HL38SVOL V 45,000 X X
HL38SVOLE X 45,000 X X

XG0817 3
General
Contents
Safety Alert Key.................................................................................. 2
Introduction ....................................................................................... 2
Section A: Before You Begin .......................................................................4
Installation Checklist ......................................................................................4
Section 1: Product Dimensions......................................................... 5
Unit Dimensions .............................................................................................5
Section 2: Framing ............................................................................ 6
Installing The Fireplace..................................................................................6
Framing (without surround).........................................................................6
Clearances........................................................................................................6
Back framing dimensions .............................................................................6
Fireplace Facing ..............................................................................................6
Section2b:OptionalEnclosure ........................................................ 7
Optional Enclosure Dimensions .................................................................7
Enclosure clearances.....................................................................................7
Section 3: Wiring ................................................................................ 8
Wiring Diagram ...............................................................................................8
Installing The Remote Switch (H*38SVO*E)............................... 8
Standing Pilot Diagram..................................................................................8
Section 4: Installing the gas line....................................................... 9
Fuel conversion............................................................................................... 9
Gas Pressure ................................................................................................... 9
Gas connection ............................................................................................... 9
Section5:Installing&RemovingtheDoor ................................... 10
Removing the door ......................................................................................10
Reinstalling the door....................................................................................10
Section 6: Installing the Accessories.............................................. 11
Installing the Logs and Embers.................................................................11
Installing the Glass Beads...........................................................................11
Section 7: Start-up Sequence.......................................................... 12
Lighting Instructions ....................................................................... 14
General............................................................................................................14
Burner Adjustment ......................................................................................14
Cleaning ..........................................................................................................14
Gas Control Valve .........................................................................................15
Pilot Burner Adjustment .............................................................................15
Troubleshooting............................................................................................15
Appendix B: Warranty ..................................................................... 16
Appendix B: Warranty Continued .................................................. 17

XG08174
General
IMPORTANT MESSAGE: SAVE THESE INSTRUCTIONS
The H*38SVO** Ventless fireplace must be installed in accordance
with these Instructions. Carefully read all the Instructions in this
manual first. Consult the Local Gas Branch to determine the need
for a permit prior to starting the installation. It is the responsibility
of the installer to ensure this fireplace is installed in compliance with
the manufacturers instructions and all applicable codes.
Installation Checklist
• Determine the desired install location of your replace.
• See Section 1, Dimensions on Page 5, and refer to the Framing
Section 2 for details.
• Layout Electrical Requirements Refer to Section 4: Wiring, for Details.
• Refer to Section 4: Installing the Gas Line, for details on the gas
connection and access.
• Refer to local codes and guidelines for installation requirements.
• Installation and repairs should be done by a qualied contractor
and must conform to:
• Installations in Canada must conform to the local codes or in the
absence of local codes to the current version of Natural Gas and
Propane Installation Code, CSA B149. Electrical installations must
conform to the local codes or, in the absence of local codes, to the
current version of Canadian Electrical Code, CSA C22.1.1
• Installations in the USA must conform to the local codes or in the
absence of local codes to the current version of National Fuel Gas
Code, ANSI Z223.1/NFPA 54. Electrical installations must conform
to the local codes or, in the absence of local codes, to the current
version of the National Electrical Code, ANSI/NFPA 70. See Appendix
C for installation within the State of Massachusetts
Do not use this appliance if any part has been under water.
Immediately call a qualied service technician to inspect the appliance
and to replace any part of the control system and any gas control that
has been under water
Due to high temperatures, the appliance should be located out of
trac and away from furniture and draperies
Children and adults should be alerted to the hazards of high surface
temperature and should stay away to avoid burns or clothing ignition
Clothing or other ammable material should not be placed on or near
the appliance
Installation and repair should be done by a qualied service person.
The appliance should be inspected before use and at least annually
by a professional service person. More frequent cleaning might be
required due to excessive lint from carpeting, bedding material, etc. It
is imperative that control compartments, burners, and circulating air
passageways of the appliance be kept clean
NOTICE
NOTICE
NOTICE
NOTICE
NOTICE
Section A: Before You Begin

XG0817 5
General
Section 1: Product Dimensions
36½"
Height
36⅞" Width
36⅞" Width
35⅝" Opening
24"
1¼"
5¼"
6¾"
25¾"
Opening
1"
24"
Unit Dimensions
Figure 1. Fireplace dimensions

XG08176
Installation
Installing The Fireplace
The replace must be installed in a location that maintains
clearances to ALL exterior furniture, appliances and other exterior
equipment. Safety, as well as eciency of operation, must be
considered when selecting the replace location. Try to select a
location that does not interfere with foot trac, has adequate
ventilation, and oers an accessible pathway for ventilated gasses.
Framing (without surround)
Frame in the enclosure for the unit with framing materials. The
framed opening for the assembled replace is 41" wide x 38" high x
23 ⅞" deep, see Figure 2.
NOTE: When constructing the framed opening, please ensure there
is access to install the gas line when the unit is installed.
Clearances
When installing a shelf over the top of the replaces, the following
guidelines must be adhered to:
Back framing dimensions
Note: ONLY Non-combustible materials must be used in
construction of the enclosure. (top, bottom and sides). Steel studs
in combination with concrete, rock, or stone nishing materials, are
acceptable.
Fireplace Facing
When selecting the nish material for your replace, it is important
to remember the following: THE LOWER GAS CONTROL PANEL
MUST NOT BE OBSTRUCTED IN ANY WAY - to do so restricts the air
supply for the control compartments and heat exchanger it also
prevents access for servicing controls.
Decorative facing must not extend past the replace opening at all,
because it will interfere with the access to retainers for removal of
glass door.
MODEL Top Header Sides Floor Mantel Ceiling
H*38SVO** 36'' 36'' 12'' 0'' 24'' 48''
Section 2: Framing
Figure 2. Framing dimensions (without optional surround). Must be back-framed
Figure 2.b Back framing dimensions. (without Optional surround)
Figure 2.c Non-combustible mantles and facings.
Backframe Min. 38"
both sides Typical
41"
Surrounding construction
(bottom, sides and top) must
be non-combustible materials,
metal studs, concrete board
and concrete, brick, o r stone.
Existing Combustible Structure
40”
41”
23 7/8”
38”
36”
Combustible
materials
Backframe Min. 38"
both sides Typical
41"
Surrounding construction
(bottom, sides and top) must
be non-combustible materials,
metal studs, concrete board
and concrete, brick, o r stone.
12”
1" clearance
to corners only
1” Clearance to
combustibles to sides
ot Unit
23⅞"
41"
38"
38"
36"
Combustible
materials
Surrounding construction
(sides and top) must be non-
combustible materials, metal
studs, concrete, brick or stone
41"
41"
Existing combustible structure
24"
Min.
Backframe Min. 38"
Both sides typical
Backframe Min. 38"
Both sides typical
Surrounding construction
(sides and top) must be non-
combustible materials, metal
studs, concrete, brick or stone
1234567891011121314
1
12
30
42
3
15
33
6
24
18
36
9
27
21
39
Vertical Height (In.)
Mantle width (In.)
Non-combustible
facing
Non-combustible
header
Top of replace
Top of replace opening
When covering the upper metal portion of the replace with a non-
combustible material, please note the decorative facing materials
may be subject to temperatures in excess of 350F. This should be
considered when selecting facing materials.
WARNING

XG0817 7
Installation
Enclosure clearances
Proper clearance for heat discharge needs to be maintained for the
fan assisted enclosure. Use the below chart to nd the minimum
clearance to combustibles.
The internal fans inside the enclosure push heat through vents in
the underside of the top cover. Careful attention should be made to
keep combustibles away from this location.
The below chart is for
clearances to the enclosure
heat vents only, proper
clearance from the glass
should also be maintained.
MODEL Top Sides Floor Ceiling
H*38SVO** 0'' 0'' 0'' 48''
Section2b:OptionalEnclosure
Figure 3. Fireplace dimensions with optional Stainless Steel enclosure.
Figure 3.b Stainless Steel enclosure clearances. Figure 3.c Stainless Steel enclosure clearances.
Side View
1234567891011121314
1
5
11
15
2
6
12
3
9
7
13
4
10
8
14
Mantle width (In.)
Enclosure Heat
Discharge
Enclosure Heat
Discharge
Top of replace
glass
635
25"
135
55
16 "
126
415
16 "
1092
43"
894
35 3
16 "
39
19
16 "
654
25 3
4"
1042
41 1
16 "
703
27 11
16 "
1128
44 7
16 "
H38-SVO / HL38-SVO
DIMENSIONS TOLERANCES ARE IN:
METRIC - MM 1.6 MM
IMPERIAL - FRACTIONAL 1/16"
THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF CANADIAN HEATING PRODUCTS. ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF CANADIAN HEATING PRODUCTS IS PROHIBITED.
PROPRIETARY AND CONFIDENTIAL
December 5, 2017
DATE:
Optional Enclosure Dimensions

XG08178
Installation
Installing The Remote Switch (H*38SVO*E)
The H*38SVO*E gas valve, located behind the lower trim, may be
connected to a wall switch. The valve generates its own power on a
millivolt circuit. Use only low voltage wire, and DO NOT connect any
external power to it.
Note: The switch location must not exceed 30' from the replace.
Use Montigo Part No. #RPOVO Water-tight electrical box, or
equivalent equipment. Ensure the box is installed in a dry location
and avoid any moisture. If you install 115V Wire, ensure you use
Ground fault breakers. Also avoid any moisture near or around the
115V Circuit.
WARNING
Section 3: Wiring
Wiring Diagram Standing Pilot Diagram
Figure 4. Wiring for the H*38SVO*E Honeywell gas control and pilot.
Figure 4.b Standing Pilot Diagram (H*38SVO*)
Power
Generator
Wall Switch
Manifold Pressure
Test Connection
Inlet Pressure
Pilot Adjsutment Screw
Honeywell (Q3450)
Pilot Assembly
Pilot Electrical
Harness Connector
Honeywell Gas
Control (SV9501M)
Gas Control
Connector
Wall
Switch
Water tight
Electrical box
White
Black
Source 110V
Distribution
Panel

XG0817 9
Installation
Fuelconversion
• Verify that your replace is compatible with your available gas type.
(Natural Gas or Propane shown by "N" or "L" in your model number
• If gas type is not compatible, contact your local Montigo representative
to purchase a conversion kit.
• Conversion kits must be installed by a qualied service technician.
Gas Pressure
Optimum appliance performance requires proper input pressures.
Gas line sizing requirements will be determined in ANSI Z221.3 National
Fuel Gas Code in the USA and CAN/CGA B149 in Canada.
Pressure requirements (during operation):
Gas connection
• See Figure 5 for location of gas line access.
• Flexible gas connectors must not exceed 3 feet in length, unless
allowable within local regulations.
• Connect incoming gas line to the 1/2"or 3/8" gas inlet port.
• Purge all air out of gas line.
• Check appliance connection, valve and valve train under normal
operating pressure with a commercially available leak check solution.
• DO NOT USE A FLAME OF ANY KIND TO TEST FOR LEAKS.
• The manifold outlet pressure isset from the factory to the appropriate
pressure but should be veried.
• To check pressures, control valves have a provision to remove a 1/8”
N.PT. plug to be tted with a hose barb.
• Montigo requires a service shut o valve be located in an accessible
location to isolate the gas supply.
• Only install gas shut-o valves approved for use by the state, province,
or other governing body in which the replace is being installed.
Pressure Requirements
Model Natural Gas Propane
Minimum inlet pressure 5.5" W.C. 11" W.C.
Manifold pressure 3.5" W.C. 10" W.C.
Section 4: Installing the gas line
After gas line is connected, each appliance connection, valve and
valve train MUST be checked while under normal operating pressure
with either a Liquid Solution, or Leak Detection Device, to locate any
source of leak. Tighten any areas where bubbling appears or a leak is
detected until bubbling stops completely or leak is no longer detected.
DO NOT use a ame of any kind to test for leaks. A re or explosion
will occur, causing serious injury, property damage or death.
When pressure testing the replace, Gas line, and input system
follow the appropriate local codes for your area. DO NOT connect the
replace to pressures in excess of 1/2 lb. This will damage the gas
control valve.
Figure 5. Gas Inlet Supply location
DANGER
NOTICE
Gasline Access
1.12” dia.
4.62”
to center
3”

XG081710
Installation
Section5:Installing&RemovingtheDoor
1
Door Latch Hook
Door Latch Slot
Hand-hold
2
3
4
STEP 3:
Firmly grasp handhold end
of Door buckle tool and
place the machined end in
the slot under door frame.
(as shown)
STEP 2:
Locate door buckles
STEP 1:
Remove the Horizontal
valve blind by placing
ngers in both nger holes,
then pushing away from
you and lifting out. Place it
aside during maintenance
or cleaning.
Install in reverse order.
TOOLS REQUIRED:
DOOR BUCKLE TOOL
STEP 4:
Ensure the tool is rmly
in the lower end of the
slot, (as shown), Then pull
toward you.
STEP 5:
Pull hard if necessary to
release the spring tension.
(Caution: The latch springs
back with force, hold the
tool securely).
STEP 6:
Remove the tool from
the latch slot. Ensure the
latches are hanging freely,
the hook end is released
from the bottom of the
door. (Repeat all 4-steps
for the remaining latches).
STEP 7:
Grasp the door on either side, usually midway and lift upward,
lift the door carefully up and away from the front of the replace.
Place the door aside in a safe place while maintenance and / or
cleaning is being performed.
Removingthedoor
The doors are removed in a few simple steps. Follow these below to
remove the horizontal access panel, unlatch the door buckles and,
remove the door. Replace in reverse order.
Reinstalling the door
To install the door, hook the top edge of the door frame into place.
Lower the door into position and follow the previous steps shown in
reverse order.
When reinstalling the door(s), always make sure all door buckles are
properly hooked and fully engaged.
Figure 6.c Locate door buckles
Figure 6.b Removing and installing the Horizontal Access Panel
Figure 6.a Door buckle Tool
Figure 6.d Locate door latches
Figure 6.e Pull door latches
Figure 6.f Lift the latch upward
Figure 6.g Lift the door up and out of the replace frame
Figure 6.h Removing and installing the glass doors.
WARNING
Door Buckles