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| BYO Modem Setup
Step 1
Locate the telephone wall socket in your property
that has been activated for NBN. Please note that
there may be multiple telephone wall sockets in your
property.
Step 2
Disconnect all equipment from your telephone
sockets. This includes phones and fax machines
plugged in around the property. These devices will
interfere with the NBN signal.
Step 3
Connect your BYO modem to the telephone wall
socket using the DSL or VDSL port on the back of
the modem and power it on. It is important to use the
rst (main) socket at your property. If you are unsure
of this, you may require a private phone technician to
check your wiring.
BYO Modem Setup
FTTN_B Connections
Step 4
After you have connected the modem to the wall
socket and powered it up – you should see the DSL
light on the modem start to ash. After several
minutes this should stop ashing and become
steady. This shows you that you have successfully
connected the modem to the line that NBN is active
on. If this does not stop ashing, you should try
alternative telephone wall sockets in the property
until it does.
Step 5
Connect a computer or laptop to your BYO modem
via a cable or by WIFI and access the modem
conguration page. If you are unsure how to do this,
please consult the modem user guide.
Step 6
Most modems will provide a Quick Start Guide or
Setup Wizard – please try and follow these steps.
Ensure that your modem is congured in VDSL mode
and encapsulation is set to PPPoE. On most devices
you should leave all other settings as default. Then
congure your BYO modem using the ISP username
and password that we will have emailed and SMS’d to
you.
Due to the number of modem brands available it
is hard to give precise setup information here. We
recommend consulting your modem user guide or
speaking to the manufacturer of your device.
