More NF18MESH User manual
NF18MESH
Quick Start Guide
FTTN/B Connections
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Location
The gateway is designed for indoor use only.
Place the gateway in a central location for the best WiFi performance.
Airow
• Do not restrict airow around the gateway.
• The gateway is air cooled and may overheat where airow has been
restricted.
• Always allow minimum clearance of 5cm around all sides and the top of
the gateway.
• The gateway may become warm during normal use. Do not cover, do
not put in an enclosed space, do not put under or behind large items of
furniture.
Environment
• Do not place the gateway in direct sunlight or any hot areas.
• Safe operating temperature of the gateway is between 0° and 40°C
• Do not allow the gateway to come in contact with any liquid or moisture.
• Do not place the gateway in any wet or humid areas such as kitchen,
bathroom or laundry rooms.
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Power Supply
Always use only the power supply unit that came with the gateway. You
should immediately stop using the power supply unit if the cable or power
supply unit is damaged.
Service
There are no user-serviceable components in the gateway.
Do not attempt to disassemble, repair, or modify the gateway.
Small Children
Do not leave the gateway and its accessories within the reach of small
children or allow them to play with it. The gateway contains small parts with
sharp edges that may cause an injury or which could become detached and
create a choking hazard.
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RF Exposure
The gateway contains a transmitter and a receiver. When it is on, it receives
and transmits RF energy. The gateway conforms with the radio frequency
(RF) exposure limits adopted by the Australian Communications and Media
Authority Radiocommunications (Electromagnetic Radiation - Human
Exposure) Standard 2014, when used at a distance of not less than 20 cm
from the body.)
Product Handling
• Always treat the gateway and its accessories with care and keep it in a
clean and dust-free place.
• Do not expose the gateway or its accessories to open ames.
• Do not drop, throw or try to bend the gateway or its accessories.
• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
gateway or its accessories.
• Please check local regulations for disposal of electronic products.
• Arrange power and Ethernet cables in a manner such that they are not
likely to be stepped on or have items placed on them.
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Step 1
Locate the telephone wall socket in your property that has been activated for NBN. Please note that there may
be multiple telephone wall sockets in your property.
Step 2
Disconnect all equipment from your telephone sockets. This includes phones and fax machines plugged in
around the property. These devices will interfere with the NBN signal
Step 3
Connect your modem to the telephone wall socket using the DSL port on the back of the Netcomm modem
and power it on. It is important to use the rst (main) socket at your property. If you are unsure of this, you may
require a private phone technician to check your wiring.
Geing Started
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Step 4
After you have connected the modem to the wall socket and powered it up, wait up to ve minutes, after which
the lights on the modem should stop ashing and become steady. This shows you that you have successfully
connected the modem to the line that NBN is active on. If they don’t not stop ashing, you should try alternative
telephone wall sockets in the property until it does.
Once successfully connected to the network, the Power, WAN & WiFi 2.4 – 5 lights will display a steady green
light. The internet light will be ashing.
Final steps
After you’ve completed the steps to connect your NetComm NF18MESH modem, wait up to 20 mins to
connect to your devices. Once connected, run a test to check the speed of your connection at
www.speedtest.net
If the modem is still not connected after 20 minutes, please contact our technical support team for further
assistance:
Technical Support
If you require assistance setting up your BYO device our team is available.
1800 733 368
7am – Midnight (Weekdays) AET
8am – 8pm (Weekends) AET
Overseas: +61390219630
WhatsApp: +61480096696
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1. Complete a factory reset of the modem
2. Open web browser
(such as Mozilla Firefox or Google Chrome), type http://cloudmesh.net into the address bar and press Enter.
If you encounter diculties connecting, type http://192.168.20.1 and press Enter.
3. At the login screen
Type admin into the Username eld. In the Password eld, enter the password printed on the gateway label
(axed to the back panel of the gateway) then click the Login > button.
Note - The graphics that appear in the section represent the display from a Windows browser. The same
graphics will display dierently when viewed on a hand held device.
If you’re unable to login, perform a factory reset of the modem.
Logging in to the
web interface
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Using The First-Time
Setup Wizard Wireless
1. On this page
You can congure the wireless networks of the gateway, Enter the Network Name (the name displayed on
client devices when they scan for wireless networks), the Security Key Type (encryption type) and the WiFi
password.
2. When you have nished
click the Next > button.
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Using The First-Time
Setup Wizard Phone
1. Conguration of VoIP telephone is optional
If you do not intend to use a telephone handset with the gateway, click the Next > button to skip this section
2. To congure a telephone
Enter the details into the elds shown for each line you wish to use. If you do not know the values to enter,
contact More. click the Next > button when you have nished.
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Using The First-Time
Setup Wizard Gateway Security
1. We highly recommend
that you congure a new username and password to access the gateway.
2. Usernames and passwords are case sensitive
can be up to 16 characters in length and may comprise letters, special characters and numbers without
spaces.
When you have nished entering the new credentials, click the Next > button.
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Using The First-Time
Setup Wizard Summary
1. The wizard displays a summary of the entered information
Check that the details are correct. If they are correct, click the Finish > button.
If they are not, click the < Back button to go back to the relevant screen to make changes.
2. When you click the Finish > button
the gateway returns you to the SUMMARY page.
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