More BYO Manual

Step 1.
Locate the telephone wall socket in your property that has been activated for
NBN. Please note that there may be multiple telephone wall sockets in your
property.
Step 2.
Disconnect all equipment from your telephone sockets. This includes phones and
fax machines plugged in around the property. These devices will interfere with the
NBN signal.
Step 3.
Locate the NBN Connection Device (NCD). Connect the NCD to the telephone
wall socket that has been activated for NBN and power it up.
Wait for the connection light and DSL light on the top of the NCD to turn solid
blue. This may take up to 15 minutes to complete. If the lights do not turn solid
blue please consult the Troubleshooting tips at the end of this document.
BYO router SETUP

Step 4.
Connect your BYO router to the NBN Connection Device (NCD). Use the WAN
port on the back of your BYO device and the Gateway port on the NBN NCD.
Step 5.
Connect a computer or laptop to your BYO router via a cable or by WIFI and
access the router configuration page. If you are unsure how to do this, please
consult the router user guide.
Step 6.
Most routers will provide a Quick Start Guide or Setup Wizard –please try and
follow these steps. Ensure that your router is configured in WAN mode and
encapsulation is set to PPPoE. On most devices you should leave all other
settings as default. Then configure your BYO router using the ISP username and
password that we will have emailed and SMS’d to you.
Due to the number of router brands available it is hard to give precise setup
information here. We recommend consulting your router user guide or speaking to
the manufacturer of your device.

Step 7.
After you have successfully configured your BYO router please leave this
connected while NBN complete activation of your service. This can take up to 2
hours to complete. From time to time check whether you are able to access the
internet using your BYO device. If after 2 hours you are still not able to access
the internet please consult the troubleshooting tips below.
TROUBLESHOOTING
Symptom
Things to try
DSL light on the
NBN NCD device
does not come on
or does not stop
flashing
1. Try connecting the router to an alternative telephone
wall socket in the property.
2. Try an alternative telephone cord to connect the NCD
to the wall socket.
3. Ensure that all other devices are disconnected from your
telephone sockets in the property. This includes phones,
fax machines, filters, splitters, extension cords.
www or internet light
does not come on
on your router
1. Ensure you have waited up to 2 hours from the time of
connecting the NCD and router. It can take this long
for the activation to complete.
2. Ensure that the router has been correctly configured
with the ISP username and password. Triple check for
any spelling mistakes or typos.
3. Ensure that the router is configured in WAN mode and
you have connected it using the WAN port on the router.
Technical Support
If you require assistance setting up your BYO device our team is available.
Live Chat: www.moretelecom.com.au
Phone: [phone]