More BYO Manual

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| BYO Router Setup
Step 1
Locate the NBN Connection Box that has been
installed inside your property.
Step 2
Gently lift the cover of the NBN Connection Box. To
do this press the two clips on either side and lift the
cover at an angle.
BYO Router Setup
FTTP Connections
Step 3
Ensure that the power cable is securely in place and
that the Power and Optical lights are showing as
steady green on the Connection Box.
Step 4
Now look on the under side of the NBN Connection
Box where you can see the Uni-D ports surrounded
by yellow.
Step 5
Connect a computer or laptop to your BYO router
via a cable or by WIFI and access the router
conguration page. If you are unsure how to do this,
please consult the router user guide.

© More 2022 more.com.au 2
| BYO Router Setup
Step 6
Most routers will provide a Quick Start Guide or Setup Wizard – please try and follow these steps. Ensure that
your router is congured in WAN mode and encapsulation is set to PPPoE. On most devices you should leave
all other settings as default. Then congure your BYO router using the ISP username and password that we will
have emailed and SMS’d to you.
Due to the number of router brands available it is hard to give precise setup information here. We recommend
consulting your router user guide or speaking to the manufacturer of your device.
Step 7
After you have successfully congured your BYO router please wait a couple of minutes for it to connect to the
network. After a couple of minutes you should see the authentication light on the router become lit and steady
(not ashing). The authentication light is often labelled ‘Internet’ or ‘www’ or ‘Web’. Please consult your router
user guide if you are unsure which light is the authentication light.
Troubleshooting
Symptom Things to try
Optical light on the
NBN box is red
You will need to contact our team in this instance, and we may need to log a
fault with NBN.
www or internet light
does not come on on
your router
1. Ensure that the router is in PPPoE mode and has been correctly congured
with the ISP username and password. Triple check for any spelling mistakes
or typos.
2. Ensure that you are connected to the correct Uni-D port on the NBN box.
3. Try an alternative network cable to connect your router to the NBN box.
4. Ensure that the router is congured in WAN mode.
UNID Light is OFF
1. Ensure that the network cable is properly plugged in from the WAN port of
the router and into the assigned UNID port of the NBN box.
2. Try an alternative network cable to connect your router to the NBN box.
3. Turn the power o to the NBN Connection Box by unplugging the power
cable for 10 seconds and turn it back on. Wait for 3 minutes and see if the
UNID light is on
Technical Support
If you require assistance setting up your BYO device our team is available.
7am – Midnight (Weekdays) AET
8am – 8pm (Weekends) AET
Phone: [phone]
Live Chat: www.moretelecom.com.au
WhatsApp: [phone]
Overseas: [phone]