More BYO Manual

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| BYO Router Setup
Step 1
Locate the NBN Connection Box that has been
installed inside your property.
Step 2
Ensure that the power cable is securely in place and
that the POWER, STATUS and ODU lights are on
and solid green. You should see at least one signal
strength light on (this may be ashing).
If the STATUS or ODU lights are o or showing red,
please contact our support team.
BYO Router Setup
Wireless Connections
Step 3
Now look on the under side of the NBN Connection
Box where you can see the Uni-D ports surrounded
by yellow.
Using an ethernet network cable connect your router
from its WAN port to the relevant Uni-D port on the
NBN Connection Box. We generally activate the next
available Uni-D port – starting with Uni-D 1. We will
detail your Uni-D port number in our emails to you.
Step 4
Connect a computer or laptop to your BYO router
via a cable or by WIFI and access the router
conguration page. If you are unsure how to do this,
please consult the router user guide.
Step 5
Most routers will provide a Quick Start Guide or
Setup Wizard – please try and follow these steps.
Ensure that your router is congured in WAN mode
and encapsulation is set to PPPoE. On most devices
you should leave all other settings as default. Then
congure your BYO router using the ISP username
and password that we will have emailed and SMS’d
to you.

© More 2022 more.com.au 2
| BYO Router Setup
Due to the number of router brands available it is hard to give precise setup information here. We recommend
consulting your router user guide or speaking to the manufacturer of your device.
Step 6
After you have successfully congured your BYO router please wait a couple of minutes for it to connect to the
network. After a couple of minutes you should see the authentication light on the router become lit and steady
(not ashing). The authentication light is often labelled ‘Internet’ or ‘www’ or ‘Web’. Please consult your router
user guide if you are unsure which light is the authentication light.
Troubleshooting
Symptom Things to try
Status or ODU lights
are red on the NBN
Connection Box
You will need to contact our team in this instance, and we may need to log a
fault with NBN.
Signal strength is zero
or not on
1. Check that the NBN Connection Box is still connected to your Outdoor
Unit via the Outdoor Unit Conenction Point on the NBN Connection Box.
2. Check that nothing is obstructing the Outdoor Unit from receiving the
wireless signal.
3. You may need to contact our team in this instance, and we may need to
log a fault with NBN.
www or internet light
does not come on on
your router
1. Ensure that the router has been correctly congured with the ISP
username and password. Triple check for any spelling mistakes or
typos.
2. Ensure that you are connected to the correct Uni-D port on the NBN
box.
3. Try an alternative network cable to connect your router to the NBN box.
4. Ensure that the router is congured in WAN mode.
Technical Support
If you require assistance setting up your BYO device our team is available.
7am – Midnight (Weekdays) AET
8am – 8pm (Weekends) AET
Phone: [phone]
Live Chat: www.moretelecom.com.au
WhatsApp: [phone]
Overseas: [phone]