6
YOUR TWO YEAR
GUARANTEE
It is important to retain the retailers
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following information
if the product develops a fault. These
numbers can be found on the base of
the product.
Model no. Serial
no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within 28
days of purchase it should be returned
to the place of purchase for it to be
replaced.
If the fault develops after 28 days and
within 24 months of original purchase,
you should contact the Helpline
number quoting Model number and
Serial number on the product, or write
to Morphy Richards at the address
shown.
You may be asked to return the
product with a copy of proof of
purchase.
Subject to the exclusions set out below
(see Exclusions) the faulty appliance
will then be repaired or replaced and
dispatched usually within 7 working
days of receipt.
If for any reason this item is replaced
during the 2 year guarantee period, the
guarantee on the new item will be
calculated from original purchase date.
Therefore it is vital to retain your original
till receipt or invoice to indicate the
date of initial purchase.
To qualify for the 2 year guarantee the
appliance must have been used
according to these instructions
supplied. For example kettles should
have been regularly descaled.
EXCLUSIONS
Morphy Richards shall not be liable to
replace or repair the goods under the
terms of the guarantee where:
1 The fault has been caused or is
attributable to accidental use, misuse,
negligent use or used contrary to the
manufacturers recommendations or
where the fault has been caused by
power surges or damage caused in
transit.
2 The appliance has been used on a
voltage supply other than that stamped
on the products.
3 Repairs have been attempted by
persons other than our service staff (or
authorised dealer).
4 Where the appliance has been used for
hire purposes or non domestic use.
5 Morphy Richards are not liable to carry
out any type of servicing work, under
the guarantee.
6 Plastic filters for all Morphy Richards
kettles and coffee makers are not
covered by the guarantee.
7 Batteries and damage from leakage
are not covered by the guarantee.
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered as
an additional benefit and does not
affect your statutory rights as a
consumer.
• This guarantee is valid in the UK and
Ireland only.
For electrical products sold
within the European
Community. At the end of the
electrical products useful life it
should not be disposed of
with household waste.
Please recycle where facilities
exist. Check with your Local
Authority or retailer for
recycling advice in your
country.
Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and design.
The company, therefore reserves the right to change the specification of its models at any
time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helpline (office hours)
UK 0870 060 2611
Republic of Ireland 1800 409119
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