The After Sales Division,
Morphy Richards Ltd, Mexborough,
South Yorkshire, England, S64 8AJ
Helpline (office hours)
UK (local rate) 08450 777700,
Republic of Ireland 1800 409119
Morphy Richards products are
intended for household use only.
Morphy Richards has a policy of
continuous improvement in product
quality and design.
The Company, therefore, reserves
the right to change the
specification of its models at any time.
VC73100M Rev 1
Your two year
○○○○○○○○○○○○○○○○○○○○○○
guarantee
•It is important to retain the retailers receipt
as proof of purchase. Stapleyourreceiptto this
backcover for future reference.
Pleasequote the following informationifthe
productdevelopsa fault. These numbers can be
foundonthebaseoftheproduct.
ModelNo. Serial No.
All Morphy Richards products are individually
testedbeforeleavingthefactory.Intheunlikelyevent
ofanyappliance proving to be faulty within 28days
ofpurchase itshouldbe returnedtotheplace ofpur-
chaseforittobereplaced.
Ifthefaultdevelopsafter28daysandwithin24
monthsof original purchase, you should contact
theHelpline number quotingModelnumberand
Serialnumber on the product, or write to Morphy
Richardsattheaddressshown.Youwill be asked
toreturntheproduct (insecure, adequate
packaging)to the address below alongwithacopy
ofproofofpurchase.Subject to the exclusions set
outbelow (1-5) the faulty appliance will thenbe
repairedor replaced anddispatchedusuallywithin
7workingdays of receipt.
Ifyoususpect a fault, follow the simple checks
detailedbelow beforereturningtheappliance or
callingthe helpline.
•Checkthedustbagand filters for blockages.
•Checkthehoseandtubes for blockages.
•Checktheplug is firmly in the socketand the
supplyisswitchedon.
•Makesurethesocketisworkingby trying
anotherappliance.
Ifforanyreason this item is replaced during the
2year guaranteeperiod,the guarantee onthenew
itemwill be calculated from original purchase date.
Thereforeitisvitalto retain your original till receipt
orinvoice toindicatethedateofinitialpurchase.
To qualify for the 2yearguaranteetheappliance
musthave been used according to the manufactur-
ersinstructions.Forexamplebagsandfilters
shouldbe changed orcleanedregularly.
EXCLUSIONS
MorphyRichards shall not be liable to replace
orrepairthegoodsunderthetermsofthe
Guaranteewhere:
1 Thefaulthasbeencausedorisattributable
toaccidentaluse, misuse, negligent use or
usedcontrary to the manufacturers
recommendationsor where thefaulthas
beencaused by powersurgesordamage
causedintransit.
2 Theappliance has been usedonavoltage
supplyother than that stamped onthe
products.
3 Repairshave beenattemptedby persons
otherthanour service staff (or authorised
dealer).
4 Wheretheappliancehasbeenusedforhire
purposesor non-domestic use.
5 Theguarantee excludes consumables suchas
filtersand batteries.
Thisguaranteedoes not confer any rights other
thanthose expressly setoutaboveanddoes not
coverany claims for consequential lossordamage.
Thisguarantee is offeredas an additional benefit
anddoesnotaffectyourstatutoryrightsasa
consumer.
•ThisguaranteeisvalidintheUKandIreland
only.