Mosa VTG3300 SERIES User manual

Trunking Gateway
VTG3300 Series
User Guide
Edition 1.0
Updated: 2005/08/01

VTG3300 Series user guide
Table of Contents
1. SAFETY INSTRUCTIONS.................................................................................................................................... 3
2. PREFACE ................................................................................................................................................................ 4
3. FEATURE DESCRIPTIONS ................................................................................................................................. 5
3.1. BASIC AND ADVANCED FEATURES ..........................................................................................................5
3.2. PBX FEATURES ...................................................................................................................................5
3.3. OTHER SPECIAL FEATURES ...................................................................................................................6
4. PACKAGE CONTENTS ........................................................................................................................................ 7
5. GENERAL DESCRIPTIONS ................................................................................................................................8
5.1. PANEL .................................................................................................................................................8
5.2. LED INDICATOR ...................................................................................................................................9
5.3. CONNECTORS ....................................................................................................................................10
6. BASIC INSTALLATION AND CONFIGURATION......................................................................................... 11
6.1. PHONE SET CONNECTION ...................................................................................................................11
6.2. PERSONAL COMPUTER CONNECTION ...................................................................................................11
7. CONFIGURATION OF PARAMETERS FOR FUNCTION AND WEB MANAGEMENT PAGE.............. 13
7.1. STEPS FOR CONFIGURATION ...............................................................................................................13
7.2. CONFIGURATION THE BASIC PARAMETERS VIA WEB MANAGEMENT PAGE ................................................19
7.3. CONFIGURATION OF FEATURES............................................................................................................24
8. BEHIND NAT & FIREWALL (USE PRIVATE IP) ......................................................................................... 101
9. FILE MANAGEMENT ...................................................................................................................................... 102
9.1. FILE TYPES......................................................................................................................................102
9.2. SOFTWARE UPDATE..........................................................................................................................103
10. NETWORK MANAGEMENT...................................................................................................................... 107
10.1. PASSWORD MANAGEMENT ................................................................................................................107
10.2. MANAGEMENT BY SYSTEM CONSOLE, AND TELNET..............................................................................107
10.3. MANAGEMENT BY WEB PAGE ............................................................................................................109
10.4. MANAGEMENT BY PHONE SET............................................................................................................109
11. SPECIFICATIONS ............................................................................................................................................. 113
12. REGION ID TO TELECOM COUNTRY CODE ....................................................................................... 115
13. SAMPLE SHEETS FOR NUMBERING PLAN.......................................................................................... 116
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13.1. SAMPLE SHEET ................................................................................................................................116
13.2. EXAMPLE OF NUMBERING PLAN.........................................................................................................118
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VTG3300 Series user guide
1. Safety Instructions
1. Do not attempt to service the product yourself. Any servicing of this product should be referred to a
qualified service personnel.
2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
3. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
4. The product should be connected to a power supply of the type described in the operating instructions or
as marked on the product.
5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.
6. The phone line from PSTN Operator should always be connected to the LINE or FXO connector. It should
not be connected to the PHONE/FAX or FXS connector as it may cause damage to the product.
7. Please read all the instructions before using this product.
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2. Preface
The VTG3300 series products were developed by using the latest VoIP technologies. It is not only a
commercial PBX but also a VoIP Gateway with Auto Attendant to provide full services. High quality voice
services for telephone and Fax are provided through the Internet, in addition, several value added services are
also provided. Due to the characteristics of the Internet, bills for telephone and FAX are extremely small.
With its modularized hardware design, VTG3300 is also very simple to install, easy to carry and operate.
Models :
Model Name Description
VTG3300A 4 Ports 2 FXO + 2 FXS
VTG3300C 4 Ports 4 FXO
The VTG3300 is a commercial PBX. It can operate alone or connect to another VTG3300 to create one
system and dial each other by extension number. When two sets of VTG3300 are installed in separate
locations, and both are connected to an IP network, then the extension lines of each VTG3300 can dial each
other by dialing the extension number as in the same PBX.
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VTG3300 Series user guide
3. Feature Descriptions
3.1. Basic and Advanced Features
 Remote Transit Call
VTG3300 supports “Transit – In Call” and “Transit – Out Call” functions. User can access remotely.
 Call Forward
VTG3300 supports “Call Forward” function. User can get the call at any location.
 T.38 FAX
VTG3300 supports T.38 FAX service. Like voice services, FAX features “Call Forward” and “Follow me”
functions.
 Private IP Address
VTG3300 can be connected to any VTG3300 at any location around the world just through the private IP
address behind NAT.
 Life Line
Following the standard, VTG3300 keeps line alive when power outage happens.(Model with FXS port )
 Network Management Capabilities
VTG3300 provides management via telephone sets (Only Trunking Gateway with FXS port), system
console, Telnet and Web Browser. Users can configure or modify the setting through any telephone set,
system console, or Telnet. System manager can browse information through a PC and manage the
system no matter where he is.
 FTP Software Update
The FTP server is embedded into VTG3300. Via FTP server, software can be uploaded for updating.
3.2. PBX Features
 Extension Line
The FXS ports on VTG3300 may act as extension lines. Each port can be assigned with an extension
number from 11 to 14. If you like to connect to another extension line, you can dial the extension
number directly or dial the prefix of the equipment first, followed by the extension number.
 Through IP To another Extension line of VTG3300
Extension line are not limited to connect to extension lines within the same gateway, it can also connect
to extension lines of another VTG3300 via IP network by dialing the phone number of the VTG3300
followed by the extension number or by dialing the prefix.
 Call Transfer
VTG3300 can transfer the call of extension line to
♦ An extension line in the same gateway
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♦ An extension line of any remote VTG3300
 Abbreviated Dial
100 Abbreviated dialing numbers can be assigned to the VTG3300. Abbreviated dialing number can
contain the numeric numbers and special character “ * “ and “ # “.The priority of the first 70 indexes of
abbreviated dialing is beyond the limitation of Barring rule.
 Embedded Auto Attendant
VTG3300 provides auto attendant to any incoming call. The Greetings tone can be recorded via the
telephone set by users. Only the Trunking Gateway with FXS port supports this feature.
 Operator
Any extension line of VTG3300 can be assigned as an Operator. Any incoming call will be connected to
the operator if the access code for Operator is dialed. The other extension lines which are assigned to
the operator Group can act as operator if the operator is busy. The Operator can be forwarded to :
♦ The extension line of the same gateway
♦ The extension line of a remote VTG3300 gateway
♦ Trunk Groups
"Trunk" is a general name for FXO lines that connect to PSTN. The trunks of VTG3300 can be separated
into two groups. Each FXO port will belong to one of the trunk groups.
♦ Barring set to each extension line
There are six barring classes embedded. Each extension line can be set by one of the barring class.
♦ CDR
VTG3300 provides a dedicate RS-232 port for CDR (Call Detail Record), CDR can also be recorded
through Internet for further accounting and data statistics.
3.3. Other Special Features
 Remote Trunk Seizure
VTG3300 can seize the trunk groups of a remote VTG3300 gateway manually or automatically.
 Softkey
Softkey can be defined on each FXS/FXO port of VTG3300 and be activated manually or automatically.
 Caller ID Display
If a phone set that can display Caller-ID is connected to the extension line, the caller ID from another
FXS port will be displayed. The display format is the Prefix of incoming gateway followed by the
extension number. A Phone set with FSK standard is required.
 Local Trunk Overflow
If the trunks in same gateway are not available, the extension line of VTG3300 can seize the local trunk
of another gateway that is under the same Subnet Mask.
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VTG3300 Series user guide
4. Package Contents
1. The VTG3300 Gateway X 1
2. Power Cord X 1
3. Manual/Tools CD-ROM X 1
4. Rubber footer X 1
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5. General Descriptions
5.1. Panel
 VTG3306A/C : model with 4 ports
On the front panel you can find two Ethernet ports, a console port, LED status indicator and the port special for
CDR which can record the detailed data of the calls for accounting and statistics.
5.1.2. Front Panel
VTG3306
LAN
MDI-X
PC
IMD
Link/Act
100Mbps
Alarm
Power
Console
9600 8N1
Time server
CPU/Act
CDR
VTG3300 Front Panel
5.1.3. Rear Panel
There is a button on the rear panel of VTG3300 for special maintenance. Please don’t touch this button under
normal operation.
VTG3306A Rear Panel
VTG3306C Rear Panel
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