TROUBLESHOOTING
SYMPTOM LIGHT
PATTERN SOLUTION
No lights are on—
the unit seems
completely dead N/A
Measure the three line-to-line voltages. If any of the
voltages is below 150VAC, the MotorSaver®does not
have enough power to operate its internal electronics—
this may occur on a single-phased system. If the
voltages are correct, call SymCom at (800) 843-8848 or
(605) 348-5580.
Red light is blinking
(on initial power-up) RED
Turn off the 3-phase power. Swap any two leads
powering the MotorSaver®(L1, L2, or L3) There is a 50-
50 chance of connecting L1, L2 and L3 correctly the first
time.
Re-apply 3-phase power.
Red light is blinking
(after the motor has
previously been
running) RED The incoming lines have been reverse-phased. The
MotorSaver®is preventing the motor from running
backwards. Correct the phase sequence.
Red light is blinking in
this pattern RED
The voltage is unbalanced or single-phased. Measure the
incoming line voltages and calculate the % unbalance
according to the formula on page 3. If the voltage
unbalance does not exceed 5% call SymCom at (800)
843-8848 or (605) 348-5580.
Red light is on steady RED
The voltage is out of tolerance. Measure the three line-to-
line voltages. If any line is above the HIGH VOLTAGE
ADJ. setting or below the LOW VOLTAGE ADJ. setting,
the MotorSaver®is functioning properly. If the voltage is
within the allowed range, call SymCom at (800) 843-8848
or (605) 348-5580.
Green light blinks and
motor is not running GREEN
The MotorSaver®is timing through the restart delay and
will energize its output contacts once it expires. To
manually bypass the delay, momentarily turn the
RESTART knob to the lowest setting.
The restart delay is also used as the power-up delay, so
power-cycling the MotorSaver®will not bypass this delay.
Green light is on
steady, but motor does
not start GREEN The MotorSaver®is in run mode. Ensure other control
devices are allowing the motor to start. Check the control
circuit for loose wires or malfunctioning switches.