Motorola solutions PELCO Sarix Enhanced 4 User manual

Sarix Enhanced 4 Bullet Camera
Installation Manual




Documentnumber:C6755M
Publicationdate:01/2024

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 2
LegalNotices
©2024,PelcoCorporation.Allrightsreserved.PELCO,thePELCOlogo,PELCOaretrademarksofPelco
Corporation.ONVIFisatrademarkofOnvif,Inc.Coveredbyoneormoreclaimsofthepatentslistedat
patentlist.hevcadvance.com.Othernamesorlogosmentionedhereinmaybethetrademarksoftheir
respectiveowners.Theabsenceofthesymbols™and®inproximitytoeachtrademarkinthisdocumentor
atallisnotadisclaimerofownershipoftherelatedtrademark.PelcoCorporationprotectsitsinnovations
withpatentsissuedintheUnitedStatesofAmericaandotherjurisdictionsworldwide(seewww.pelco.com).
Unlessstatedexplicitlyandinwriting,nolicenseisgrantedwithrespecttoanycopyright,industrialdesign,
trademark,patentorotherintellectualpropertyrightsofPelcoCorporationoritslicensors.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 3
Disclaimer
Thisdocumenthasbeencompiledandpublishedusingproductdescriptionsandspecificationsavailableat
thetimeofpublication.Thecontentsofthisdocumentandthespecificationsoftheproductsdiscussed
hereinaresubjecttochangewithoutnotice.PelcoCorporationreservestherighttomakeanysuch
changeswithoutnotice.NeitherPelcoCorporationnoranyofitsaffiliatedcompanies:(1)guaranteesthe
completenessoraccuracyoftheinformationcontainedinthisdocument;or(2)isresponsibleforyouruse
of,orrelianceon,theinformation.PelcoCorporationshallnotberesponsibleforanylossesordamages
(includingconsequentialdamages)causedbyrelianceontheinformationpresentedherein.
PelcoCorporation
www.pelco.com
C6755M
Revision:1-EN
20240108

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 4
TableofContents
LegalNotices 2
Disclaimer 3
ImportantSafetyInformation 6
RegulatoryNotices 7
ForKorea 8
IRSafetyInformation 8
DisposalandRecyclingInformation 8
Overview 1
JunctionBoxView 1
RearView 1
FrontView 2
ConfigurationPanelView 2
SideView 3
Installation 4
Pre-DeploymentIn-BoxConfiguration 4
CameraPackageContents 5
InstallationSteps 6
MountingandAimingVideoAnalyticsCameras 6
InstallingtheJunctionBox 6
AccessingCablesthroughtheSideConduit 8
ConnectingCables 9
MountingtheCamera 11
AimingtheCamera 11
RemovingtheConfigurationPanelCover 13
InitializingaCameraUsernameandPassword 13
(Optional)UsingtheUSBWi-FiAdapter 13
AssigninganIPAddress 14
AccessingtheLiveVideoStream 14
ZoomingandFocusingtheCamera 15
(Optional)EnablingtheMicrophone 15
(Optional)ConfiguringtheMicrophone 15
(Optional)ConfiguringmicroSDCardStorage 16
ConfiguringtheCamera 16
ForMoreInformation 16
ConnectingtoPowerandExternalDevices 17

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 5
ExternalPowerFailover 18
Non-SeamlessFailoverforSRXE4models 18
SeamlessFailoverforSRXE4Pmodels 18
ConnectionStatusLEDIndicator 20
TroubleshootingNetworkConnectionsandLEDBehavior 20
ResettingtoFactoryDefaultSettings 22
SettingtheIPAddressUsingtheARP/PingMethod 23
LimitedWarrantyandTechnicalSupport 24
PelcoTroubleshootingContactInformation 25

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 6
ImportantSafetyInformation
WARNING
Failuretoobservethefollowinginstructionsmayresultinsevereinjuryordeath.
lInstallationmustbeperformedbyqualifiedpersonnelonly,andmustconformtoalllocalcodes.
lAnyexternalpowersupplyconnectedtothisproductmayonlybeconnectedtoanotherPelco
productofthesamemodelseries.Externalpowerconnectionsmustbeproperlyinsulated.
lDonotconnectdirectlytomainspowerforanyreason.
CAUTION
Failuretoobservethefollowinginstructionsmayresultininjurytopersonsordamageto
thedevice.
lDonotexposethecameradirectlytohighlevelsofx-ray,laser,orUVradiation.Directexposuremay
causepermanentdamagetotheimagesensor.
lDonotinstallnearanyheatsourcessuchasradiators,heatregisters,stoves,orothersourcesof
heat.
lDonotsubjectthedevicecablestoexcessivestress,heavyloadsorpinching.
lDonotopenordisassemblethedevice.Therearenouserserviceableparts.
lReferalldeviceservicingtoqualifiedpersonnel.Servicingmayberequiredwhenthedevicehas
beendamaged(suchasfromaliquidspillorfallenobjects),hasbeenexposedtorainormoisture,
doesnotoperatenormally,orhasbeendropped.
lDonotusestrongorabrasivedetergentswhencleaningthedevicebody.
lUseonlyaccessoriesrecommendedbyPelco.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 7
RegulatoryNotices
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation.
PendantmountmodelscomplywithEN60529IP66andIP67ratings.
ThisClassAdigitalapparatuscomplieswithCanadianICES-003(A)/NMB-3(A).
ThisdevicecomplieswithEN60529IP66,IP67andIP68rating.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuantto
part15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe
instructionmanual,maycauseharmfulinterferencetoradiocommunications.Operationofthisequipment
inaresidentialareaislikelytocauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrect
theinterferenceathisownexpense.
ChangesormodificationsmadetothisequipmentnotexpresslyapprovedbyPelcoCorporationorparties
authorizedbyPelcoCorporationcouldvoidtheuser’sauthoritytooperatethisequipment.
TomeettherequirementsoftheEN50121-4RailwayApplicationsStandard,useanexternalpowersupply
orPOEinjectorthatisalsocompliantwithEN50121-4.PleasecontactPelcoforassistanceregarding
supportingequipment.
TomeettherequirementsoftheEN50130-4AlarmSystemsApplicationsstandard,useanexternal
uninterruptiblepowersupply(UPS).
Thisequipmentcontainsacoincellbattery.Riskoffire,explosion,andburns.Donotdisassemble,crush,
heatabove100°C(212°F),orincinerate.
TheuseofEMCcompliantsupportandauxiliaryequipmentwiththisdeviceisrequiredinordertofully
complywiththeEMCregulatorystandards.
ThisproductisintendedtobesuppliedbyaULListedPowerUnitmarked“Class2”or“LPS”or“Limited
PowerSource”withoutputrated12-24VDC,25Wmax.orPoweroverEthernet(PoE),25Wmax.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 8
ForKorea
IRSafetyInformation
Useappropriateshieldingoreyeprotection.
DisposalandRecyclingInformation
Whenthisproducthasreachedtheendofitsusefullife,pleasedisposeofitaccordingtoyourlocal
environmentallawsandguidelines.
EuropeanUnion:
Thissymbolmeansthataccordingtolocallawsandregulationsyourproductshouldbedisposedof
separatelyfromhouseholdwaste.Whenthisproductreachesitsendoflife,takeittoacollectionpoint
designatedbylocalauthorities.Somecollectionpointsacceptproductsforfree.Theseparatecollection
andrecyclingofyourproductatthetimeofdisposalwillhelpconservenaturalresourcesandensurethatit
isrecycledinamannerthatprotectshumanhealthandtheenvironment.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 1
Overview
JunctionBoxView
1. CameraMounts
Pointsforinstallingthecameratothemountingbracket.
2. Mountinghinge
Pointtoholdthecameratothejunctionboxwhileconnectingtherequiredcables.
3. Cablehooks
Pointstowraptheexcesscablelengtharound.
4. Mountingholes
Holesforsecuringthemountingbrackettothemountingsurface.
RearView

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 2
1. Cameramountingscrews
Screwsformountingthecameratothejunctionbox.
2. PowerandI/Ocableconnectors
CableconnectorsforconnectingthecameracablestoauxiliarypowerandI/Odevices.Formore
information,see ConnectingtoPowerandExternalDevices onpage17.
3. Ethernetport
AcceptsanEthernetconnectiontoanetwork.Servercommunicationandimagedatatransmission
occursoverthisconnection.Alsoreceivespowerwhenitisconnectedtoanetworkthatprovides
PoweroverEthernet.
4. Regulatorytag
Providesregulatoryinformation.
5. Mountinghooks
Hookstoattachthecameratothejunctionboxwhileconnectingtherequiredcables.
FrontView
1. Microphone
Built-inmicrophonerecordsaudiowhenenabled.Formoreinformation,see (Optional)Enablingthe
Microphone onpage15.
NOTE
MicrophoneisnotavailableonSRXE4Pcameramodels.
2. Configurationpanelcover
Coverstheconfigurationpanel.Formoreinformationontheconfigurationpanel,seethe
ConfigurationPanelView below.
ConfigurationPanelView

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 3
1. Microphoneswitch
Switchtoenableordisablethebuilt-inmicrophone.Formoreinformation,see (Optional)Enabling
theMicrophone onpage15.
NOTE
MicrophoneisnotavailableonSRXE4Pcameramodels.
2. microSDcardslots(x2)
AcceptsuptotwomicroSDcardsforonboardstorage.InstallmicroSDcardssothemetalcontacts
arefacingupward.Formoreinformation,see (Optional)ConfiguringmicroSDCardStorage on
page16.
3. ConnectionstatusLEDindicators
Providesinformationaboutdeviceoperation.Formoreinformation,see ConnectionStatusLED
Indicator onpage20.
4. USB-C
AcceptsaUSBtype-CtoUSBadapter.OnlyrequiredwhenusingtheUSBWi-FiAdapter.Formore
information,see (Optional)UsingtheUSBWi-FiAdapter onpage13.
SideView
1. Sunshroud
Acovertohelpprotectthelensagainstglarefromthesun.
2. Mountarm
Adjustablemountarmforpositioningthecamera.
3. Adjustmentscrews
Providesalockingmechanismforthemountarm.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 4
Installation
Pre-DeploymentIn-BoxConfiguration
ThecameracomesequippedwithanRJ45connectorthatisaccessiblefromtheoutsideoftheboxfor
usersthatwanttoconfigurecamerasettingsbeforeinstallingthecamera.TheRJ45connectoris
accessiblethroughthesmallflaponthesideofthecameraboxforeasyconfigurationbeforeunpackingthe
camera.
1. Locateandopentheflaponthesideofthecamerapackaging.Lookforthe Config label:
2. ConnectanetworkcabletotheRJ45plugontheconfigurationcable.Thenetworkcablemust
providePoEpower,IEEE802.3afClass3,topowerthecameraduringconfiguration.
3. ConnecttothecamerausingtheCameraConfigurationTool,orthecamera'swebbrowserinterface
toconfigurethecamera'ssettings.Formoreinformationaboutconnectingtothecamera,see
AssigninganIPAddress onpage14,and AccessingtheLiveVideoStream onpage14.
4. Onceyouhavefinishedmakingconfigurationchanges,unplugthenetworkcable.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 5
CameraPackageContents
lPelcoSRXE4orSRXE4PBulletCamera
lMountingtemplatesticker
l4screwsandanchorsforsolidwalls
lT20Pin-Instar-shapeddriver
lJunctionBox
lWallplate
lAuxterminalblock
lI/OTerminalBlock
l1/2"conduitadapter
lGrommetpiercingcap

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 6
InstallationSteps
MountingandAimingVideoAnalyticsCameras
WheninstallingaPelcoSmartanalyticscamera,followthelistedmountingandaimingrecommendationsto
maximizethecamera'sanalyticscapabilities:
lThecamerashouldbeinstalledabove2.74m(9feet).
lThecamerashouldtiltdownwardsnomorethan45degrees.
lThecameraimageshouldbelevelwiththehorizonline.
lThecamerashouldbemountedtoastablesurfacetominimizethephysicalmovementofthe
cameraafterinstallation.
Formoredetails,seethe DesigningaSitewithPelcoSmartAnalyticsGuide .Thisdocumentisavailableon
thePelcowebsite.
InstallingtheJunctionBox
Wheninstallingthejunctionbox,thecablesforthecameracanbeaccessedthrougheitheraholeinthe
wallorfromasideconduitentryintothejunctionbox.Ifyourinstallationrequiresasideconduittoaccess
therequiredcables,referto AccessingCablesthroughtheSideConduit onpage8.
1. Usethemountingtemplatetodrillfourmountingholesintothemountingsurface.
2. Drillthecableentryholeintothemountingsurfacethenpulltherequiredcablesthroughthecable
entryhole.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 7

3. Fastenthejunctionboxtothemountingsurfaceandpullthecordsthrough.
NOTE
Itisrecommendedthatsiliconesealantbeappliedaroundtheedgeofthejunction
boxtopreventmoisturefromenteringthemountingsurface.
4. Hookthecameraontothejunctionboxusingthemountinghooks,andletthecamerahang.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 8
AccessingCablesthroughtheSideConduit
1. Usethemountingtemplatetodrillfourmountingholesintothemountingsurface.
2. Securetheconduitpipeinplaceusingapipeclamp.
3. Pullthecablesthroughtheconduitandwraptheexcesscablelengtharoundthecablehooks.
4. Fastenthecablewithaziptie.
5. Fastenthejunctionboxtothemountingsurfaceandpullthecordsthrough.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 9
NOTE
Itisrecommendedthatsiliconesealantbeappliedaroundtheedgeofthejunction
boxtopreventmoisturefromenteringthemountingsurface.
6. Hookthecameraontothejunctionboxusingthemountinghooks,andletthecamerahang.
ConnectingCables
Beforeconnectinganycables,ensurethatthecableconnectionsareproperlyprotectedfrommoistureand
corrosion.MakesuretheprotectivecablebootisinstalledovertheEthernetporttoprotecttheconnection
fromdustandmoisture.
1. Ifthereareexternalinputoroutputdevicesthatneedtobeconnectedtothecamera(forexample:
doorcontacts,relays,etc.),connectthedevicestothecamera'sdigitalI/Oconnectorcables.For
moreinformationsee ConnectingtoPowerandExternalDevices onpage17.
2. Ifanexternalmicrophoneand/orspeakersneedtobeconnectedtothecamera,connectthedevices
tothecamera'saudioI/Ocables.Formoreinformation,see ConnectingtoPowerandExternal
Devices onpage17.
3. Pullthecablesthroughthewallorsideconduit.
4. Putthepiercingcapthroughontheethernetcableandpushitthroughthegrommet.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 10
5. Threadthecablethroughthejunctionboxandsitthegrommetinthecableholeofthejunctionbox.
6. ConnectanetworkcabletotheEthernetport(RJ-45connector).
TheLinkLEDindicatorwillturnononceanetworklinkhasbeenestablished.
7. Connectpowerusingoneofthefollowingmethods:
oPoweroverEthernet(PoE)Class3orClass4—IfPoEisavailable,thecameraLEDswillturnon.
oExternalPower—Connectanexternal12VDCtotheterminalblock.
8. CheckthattheConnectionStatusLEDindicatorindicatesthecorrectstate.Formoreinformation,
see ConnectionStatusLEDIndicator onpage20.

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 11
MountingtheCamera
Onceallthecableconnectionshavebeenmade,securethecameratothemountingbracket.
1. Tucktheextralengthsofcablesintothecableentryhole.
2. Securethecameratothemountingbracket:
a. Raisethecamerauntilitcoversthemountingbracket.
b. Usethecameramountingscrewstofastenthecameratothebracket.
AimingtheCamera
Referencethecamera'slivestreamasyouaimthecamera.
1. Toaimthecamera,loosentheadjustmentscrewsonthecameramountarm.
2. Rotateandmovethecameraandmountarmasrequired.Reviewthecamera’slivevideostreamto
helpaimthecameracorrectly.
3. Tousethecamerainportraitmodeinsteadoflandscapemode:

Sarix Enhanced 4 Bullet Camera Cameras Installation Manual
C6755M | 01/2024 12
a. UseaT20Pin-Instar-shapeddrivertounscrewandremovethesunshroudmountfromthe
camera.
NOTE
Thesunshroudshouldonlyberemovedwhenthecameraisinstalled
indoorsandspaceislimited.
b. Rotatethecamera.
c. UseaT20Pin-Instar-shapeddrivertoscrewonthesunshroudmount.
4. Tightentheadjustmentscrewsonthemountarmtosecurethecamera’sposition.
5. Inthecamerawebbrowserinterface,PelcoUnityVideoorthePelcoControlCentersoftwareadjust
thecamera’sImageandDisplaysettings.Youcansetthezoomposition,focusandchangethe
imagerotation.