Motorola solutions APX 4000 User manual

APXTM TWO-WAY RADIOS
INTERACTIVE ENDUSERTOOLKIT(IEUTK)
APX 4000 (2 KNOBS)
MODEL 2
Model 2
Law

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APX 4000 (2 KNOBS) DECLARATION OF CONFORMITY
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: Motorola Solutions, Inc., 1303 EastAlgonquin Road Schaumburg, IL60196, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX 4000
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.

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APX 4000 (2 KNOBS) DECLARATION OF CONFORMITY
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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APX 4000 (2 KNOBS) PRODUCT SAFETY AND RF EXPOSURE COMPLIANCE
RF Energy Exposure and Product Safety Guide
for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains
important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards
and Regulations.
For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website:
http://www.motorolasolutions.com/APX
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
This radio transmitter has been approved by Industry Canada to operate with the Motorola-approved antenna types with the
maximum permissible gain and required antenna impedance for each antenna type indicated.
Antenna types not included, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use
with this device.

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APX 4000 (2 KNOBS) SOFTWARE VERSION
All the features described in the following sections are supported by the radio's software version R13.00.00 or later.
See Accessing Radio Information to determine your radio's software version.
Check with your dealer or system administrator for more details of all the features supported.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules and RSS 210 of the Industry Canada rules per the conditions listed below:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
3 Changes or modifications made to this device, not expressly approved by Motorola, could void the user's authority to operate
this equipment.

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APX 4000 (2 KNOBS) COPYRIGHTS & DISCLAIMER
Computer Software Copyrights
The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor
memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for
copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in
this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express
written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppels, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the
normal non-exclusive license to use that arises by operation of law in the sale of a product.
Documentation Copyrights
No duplication or distribution of this document or any portion thereof shall take place without the express written permission of
Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is
assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve
readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or
circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

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APX 4000 (2 KNOBS) RADIO PARTS AND CONTROLS
Top (Orange)
Emergency
Top Side
Scan ( C )
Secure Tx ( T )
Middle Side
Zone Up
Bottom Side
Zone Down
Push-to-Talk
(PTT) Button
Speaker
Menu Select
Buttons
4-Way
Navigation
Button
Volume Knob
Top Light bar
Microphone
Home
Button
Antenna
LED
Accessory
Connector
Main Display
Data Feature
Button
16-Position Channel Knob

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APX 4000 (2 KNOBS) FLEET MAP
Z1 Z2 Z3 Z4 Z5 Z6
C1
C2
C3
C4
C5
C6
C7
C8
C9
C10
C11
C12
C13
C14
C15
C16

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APX 4000 (2 KNOBS)
❑Charging the Battery
PREPARING YOUR RADIO FOR USE
The Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum
of 16 hours to ensure optimum capacity and performance.
Note: When charging a battery attached to a radio, turn the radio off to ensure a full charge.
Battery Charger
To charge the battery, place the battery, with or without the radio, in a Motorola-approved charger.
The charger’s LED indicates the charging progress; see your charger’s user guide.
To avoid a possible explosion:
• DO NOT replace the battery in any area labeled “hazardous atmosphere”.
• DO NOT discard batteries in a fire.

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APX 4000 (2 KNOBS)
❑Attaching/Removing the Battery
PREPARING YOUR RADIO FOR USE
Slide the battery into the radio’s frame until the bottom latch
clicks into place. To remove the battery, turn the radio off. Lift up the latch then slide the battery down to remove the battery from the radio.
Note: If your radio is preprogrammed with volatile-key
retention, the encryption keys are retained for approximately
30 seconds after battery removal.
Check with your dealer or system administrator for more
information. You can view the status of your IMPRES battery.
Battery Latch
Battery

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APX 4000 (2 KNOBS)
❑Attaching/Removing the Antenna
PREPARING YOUR RADIO FOR USE
With the radio turned off, set the antenna in its receptacle and
turn clockwise to attach it to the radio.
To remove the antenna, turn the antenna counterclockwise.
Make sure you turn off the radio first.
Antenna

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APX 4000 (2 KNOBS)
❑Attaching/Removing the Accessory Connector Cover
PREPARING YOUR RADIO FOR USE
The accessory connector is located on the antenna side of
the radio. It is used to connect accessories to the radio.
Note: To prevent damage to the connector, shield it with the
connector cover when not in use.
Insert the hooked end of the cover into the slot above the
connector.
Press downward on the cover’s top to seat it in the slot.
Once in place, tighten by rotating the thumbscrew clockwise
by hand.
To remove the accessory connector cover, rotate the
thumbscrew counterclockwise until it disengages from the
radio.
If the thumbscrew is too tight, use an Allen wrench to loosen
it first.
Rotate and lift the connector cover to disengage it from
the radio.
Accessory
Connector
Cover
Hooked End
Hex
Socket
Head

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APX 4000 (2 KNOBS)
❑Attaching/Removing the Belt Clip
PREPARING YOUR RADIO FOR USE
Align the grooves of the belt clip with those of the radio and
press upward until you hear a click.
To remove the clip, use a flat bladed object to press the belt
clip tab away from the radio.
Then, slide the clip downward and away from the radio.
Belt Clip
Grooves

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APX 4000 (2 KNOBS)
❑Turning on/off the Radio
PREPARING YOUR RADIO FOR USE
Rotate the On/Off/Volume Control Knob clockwise until you
hear a click.
If the power-up test is successful, you see the Home screen.
Note: If the power-up test is unsuccessful, you see Error
XX/YY (XX/YY is an alphanumeric code).
Turn off the radio, check the battery, and turn the radio back
on. If the radio fails the power-up test again, record the Error
XX/YY code and contact your dealer.
Note: If the power-up test is successful, but you see
Hardware board absent or Hw Board Mismatch.
Then, send the radio to the qualified technician to fix this
error.
If the power-up test is successful, but you see, Hw Board
Failed or Man-Down Hw Error, send the radio to the
qualified technician to fix this error.
To turn off the radio, rotate the On/Off/Volume Control Knob
counterclockwise untilyou hear a click.
On/Off/Volume
Control Knob

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APX 4000 (2 KNOBS)
❑Adjusting the Volume
PREPARING YOUR RADIO FOR USE
To increase the volume, rotate the On/Off/Volume Control
Knob clockwise.
To decrease the volume, rotate the On/Off/Volume Control
Knob counterclockwise. On/Off/Volume
Control Knob

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APX 4000 (2 KNOBS)
Menu Select
Buttons
Home
Button
Data Feature
Button
Chan Scan Dir
Zone A
Chan 1
Direct mode
❑Accessing the Preprogrammed Functions
IDENTIFYING RADIO CONTROLS
You can access various radio functions through one of the
following ways:
• A short or long press of the relevant programmable buttons.
OR
• Use the Menu Select Buttons ( ).
Using the Menu Select Buttons
The Menu Select Buttons allow to access the menu entries
of features.
Note: Check with your dealer or system administrator for the
list of features activated in your radio.
Your radio may be preprogrammed differently from the
following example, but the steps for selecting a channel may
appear as shown below:
• Press the Menu Select button ( ) directly below CHAN.

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APX 4000 (2 KNOBS) IDENTIFYING RADIO CONTROLS
Using the Navigation Buttons
Home Button
The button returns you to the Home (default) screen. In
most cases, this is the current mode.
For selected radio features, the button is also used to
save user-edited radio settings or information before returning
you to the Home screen.
Note: Some features do not require you to press to go to
the Home screen. Refer to the individual feature sections in
this manual for further details on saving user-edited radio
settings or information.
Data Feature Button
Use this button to access data-related features, such as the
Text Messaging Service (TMS) feature screen.
4-Way Navigation Button
Use this button to scroll up, down, left or right.
Press and release one of the button to scroll from one entry
to the next one. Press and hold one of the button to have the
radio toggles through the list automatically (release the button
to stop).

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APX 4000 (2 KNOBS)
❑Push-To-Talk (PTT) Button
IDENTIFYING RADIO CONTROLS
The PTT button on the side of the radio serves two basic
purposes:
• While a call is in progress, the PTT button allows the radio
to transmit to other radios in the call.
Press and hold down PTT button to talk. Release the PTT
button to listen.
The microphone is activated when the PTT button is pressed.
• While a call is not in progress, the PTT button is used to
make a new call. Push-to-Talk
(PTT) Button

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APX 4000 (2 KNOBS)
❑Status Icons
IDENTIFYING STATUS INDICATORS
The 160 x 90 pixel front liquid crystal display (LCD) of the
radio shows radio status, text entries, and menu entries.
The top display row contain color icons that indicate radio
operating conditions.
The following are the icons that appear on the radio’s display.
Receiving
Radio is receiving a call or data.
Transmitting
Radio is transmitting a call or data.
Battery
The number of bars (0 –4) shown indicates the charge
remaining in the battery. Blinks when the battery is low.
Received Signal Strength Indicator (RSSI)
The number of bars displayed represents the received
signal strength for the current site, for trunking only. The
more stripes in the icon, the stronger the signal.
Direct
• On = Radio is currently configured for direct
radio-to-radio communication (during
conventional operation only).
• Off = Radio is connected with other radios
through a repeater.
Monitor (Carrier Squelch)
Selected channel is being monitored (during conventional
operation only).
In-Call User Alert
• On = The feature is enabled. Voice muting of the
affiliated trunking talkgroup or selected conventional
channel is activated.
• Off = The feature is disabled. Voice muting of
the affiliated trunking talkgroup or selected conventional
channel is deactivated.
Power Level
• L = Radio is set at Low power.
• H = Radio is set at High power.

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APX 4000 (2 KNOBS) IDENTIFYING STATUS INDICATORS
Scan
Radio is scanning a scan list.
Vote Scan Enabled
The vote scan feature is enabled.
Priority Channel Scan
• Blinking dot = Radio detects activity on channel
designated as Priority-One.
• Steady dot = Radio detects activity on channel
designated as Priority-Two.
Secure Operation
• On = Secure operation.
• Off = Clear operation.
• Blinking = Receiving an encrypted voice call.
AES Secure Operation
• On = AES Secure operation.
• Off = Clear operation.
• Blinking = Receiving an encrypted voice call.
Location Signal
• On = Location feature is enabled, and location signal is
available.
• Off = Location feature is disabled.
• Blinking = Location feature is enabled, but no location
signal is available.
User Login Indicator (IP Packet Data)
• On = User is currently associated with the radio.
• Off = User is currently not associated with the radio.
• Blinking = Device registration or user registration with
the server failed due to an invalid username or pin.
Data Activity
Data activity is present.
Hexadecimal
Indicates that the text entry is currently in hexadecimal
mode.
Bluetooth On
Bluetooth is on and ready for Bluetooth connection.
Bluetooth Connected
Bluetooth is currently connected to the external Bluetooth
device.