Motorola DCR7X00-100R User manual

DCR7X00-100R
User Guide
Motorola reserves the right to make changes to any product to improve
reliability, function, or design. Motorola does not assume any product liability
arising out of, or in connection with, the application or use of any product,
circuit, or application described herein. No license is granted, either
expressly or by implication, estoppel, or otherwise under any patent right or
patent, covering or relating to any combination, system, apparatus,
machine, material, method, or process in which Motorola products might be
used. An implied license exists only for equipment, circuits, and subsystems
contained in Motorola products.
Warranty
For the complete Motorola hardware product warranty statement, go to:
http://www.motorola.com/enterprisemobility/warranty.
Patents
This product is covered by one or more patents. For patent information go to:
http://www.motorola.com/enterprisemobility/patents.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626
http://www.motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the Symbol
logo are registered in the U.S. Patent and Trademark Office. All
other product or service names are the property of their respective
owners. © Motorola, Inc. 2008
72-111349-03 Revision A — October 2008
123
Introduction
The DCR7X00-100R Debit Card Reader (DCR) snaps onto the
bottom of the MC70/MC75 mobile computer to allow easy data
capture with the swipe of a magnetic stripe card and personal
identification number (PIN) entry using a numeric keypad. This
guide describes how to install and use the DCR.
Getting Started
When using the DCR for the first time, charge the DCR in a cradle
for a minimum of three hours.
Installation
1. Align the DCR with the bottom of the MC70/75 and push up until
the locking tabs snap into place.
2. Pull on the DCR to ensure it is securely connected to the MC70/
75.
Removal
To remove the DCR from the MC70/75, push in the bottom of the
two locking tabs and pull the DCR from the MC70/75.
Credit Card Transactions
Launch a transaction application on the MC70/75. In the application,
select Credit Card transaction.
Swipe the credit card through the magnetic stripe reader (MSR) slot,
orienting the magnetic stripe as shown. Data encoded on the credit
card is captured and, depending on the application, may display in
an application data field.
Debit Card Transactions
Launch a transaction application on the MC70/75. In the application,
select Debit Card transaction.
Swipe the debit card through the MSR slot, orienting the magnetic
stripe as shown. Data encoded on the debit card is captured and,
depending on the application, may display in an application data
field.
Turn the MC70/75 over and present the DCR keypad to the
customer. The customer enters their PIN following the instructions
on the DCR display.
Keypad
The back of the DCR contains a display and a numeric keypad for
entering data.
Display Messages
The follow messages may appear on the DCR display:
NOTE Swipe the card in either direction, from left to right,
or right to left. For best results, gently press down
on the card while swiping to ensure contact with the
bottom of the slot.
NOTE Swipe the card in either direction, from left to right,
or right to left. For best results, gently press down
on the card while swiping to ensure contact with the
bottom of the slot.
Key Description
Numeric Used to enter PIN.
Cancel Cancels the current transaction.
Clear Clears the entered data.
Enter Submits the entered data.
Message Description
ENTER PIN A PIN is required to complete the transaction.
PIN ERR The entered PIN is not between 4 and 12
characters.
CANCELED The transaction was cancelled by the user.
COMPLETE The transaction was completed.
KEYCLEAR The DCR was tampered with or the battery
completely discharged. The DCR must have the
key re-injected. See your system administrator.
BATT OK Battery is significantly charged.
BATT LOW Battery charge is low. Re-charge as soon as
possible.
STAND BY DCR is performing a firmware check. This
occurs if it has been powered off for more than
24 hours.

5 6 74
Check the DCR Battery Level
When the DCR is not used for extended periods of time or in storage
it must be charged periodically to maintain the battery charge.
Motorola recommends charging the DCR once every three months.
If the display characters become dim and hard to read this is an
indication that the DCR battery requires charging.
If the DCR battery fully discharges the debit function will be
inoperable but the MSR will still function for credit card transactions.
Return the DCR for service.
To check the battery level:
1. Remove the DCR from the MC70/75.
2. Press and hold the 5key until the battery status displays on the
DCR display.
• BATT OK - Battery is significantly charged
• BATT LOW - Battery charge is low.
If BATT LOW displays, charge the DCR for approximately three
hours.
To charge the DCR, place it onto an MC70/75 and then place both
into a cradle or connect them to a charging cable. The MC70/75
Charging LED indicates that the DCR is charging. If the Charging
LED is not flashing or on, reconnect the DCR and place back into
the cradle or charging cable. The DCR can also be charged in the
cradle or charging cable without being connected to an MC70/75 but
there is no indication that the DCR is charging. Ensure that the DCR
is seated properly and check periodically that the DCR has charged.
Failure to do so can cause the DCR not to charge properly.
Charging the MC70/75
You can charge the MC70/75 while the DCR is attached. Place the
MC70/75 with the DCR into a cradle to charge the MC70/75.
Key Injection
If the DCR was tampered with or the battery has completely
discharged. “KEYCLEAR” displays on the DCR display. The key
must be re-injected into the DCR. For key loading instructions see
your system administrator or contact customer service.
Maintenance
There are no serviceable part in the DCR. Do not tamper with the
device. If the DCR is opened the key will be cleared.
Service Information
If you have a problem using the equipment, contact your facility’s
Technical or Systems Support. If there is a problem with the
equipment, they will contact the Motorola Enterprise Mobility
Support at: http://www.symbol.com/contactsupport.
For guides and software go to: http://www.motorola.com/
enterprisemobility/support.
Regulatory Information
This device is approved under the Symbol Technologies brand:
Symbol Technologies, Inc., is the Enterprise Mobility business of
Motorola, Inc., (“Motorola”)
All Symbol devices are designed to be compliant with rules and
regulations in locations they are sold and will be labeled as required.
Local language translations are available at the following website:
http://www.motorola.com/enterprisemobility/support
Any changes or modifications to Symbol Technologies equipment,
not expressly approved by Symbol Technologies could void the
user’s authority to operate the equipment.
For use only with Symbol approved and UL Listed mobile
computers. Symbol approved and UL Listed accessories and/or
Symbol approved and UL Listed/Recognized battery packs.
Declared maximum operating temperature 50ºC.
Power Supply
Use only a Motorola/Symbol approved power supply output rated at
5.4 Vdc and minimum 3A. The power supply shall be Listed to UL/
CSA 60950-1; and certified to IEC60950-1 and EN60950-1 with
SELV outputs. Use of alternative power supply will invalidate any
approval given to this device and may be dangerous.
Radio Frequency Interference Requirements-FCC
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for
help.
Radio Frequency Interference Requirements –
Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
English: For EU Customers: All products at the end of their life must be returned
to Motorola for recycling. For information on how to return product, please go to:
http://www.motorola.com/recycle/weee.
Français: Clients de l'Union Européenne : Tous les produits en fin de cycle de vie
doivent être retournés à Motorola pour recyclage. Pour de plus amples
informations sur le retour de produits, consultez : http://www.motorola.com/
recycle/weee.
Español: Para clientes en la Unión Europea: todos los productos deberán
entregarse a Motorola al final de su ciclo de vida para que sean reciclados. Si
desea más información sobre cómo devolver un producto, visite: http://
www.motorola.com/recycle/weee.
Deutsch: Für Kunden innerhalb der EU: Alle Produkte müssen am Ende ihrer
Lebensdauer zum Recycling an Motorola zurückgesandt werden. Informationen
zur Rücksendung von Produkten finden Sie unter http://www.motorola.com/
recycle/weee.
Italiano: per i clienti dell'UE: tutti i prodotti che sono giunti al termine del rispettivo
ciclo di vita devono essere restituiti a Motorola al fine di consentirne il riciclaggio.
Per informazioni sulle modalità di restituzione, visitare il seguente sito Web: http://
www.motorola.com/recycle/weee.
Português: Para clientes da UE: todos os produtos no fim de vida devem ser
devolvidos à Motorola para reciclagem. Para obter informações sobre como
devolver o produto, visite: http://www.motorola.com/recycle/weee.
Nederlands: Voor klanten in de EU: alle producten dienen aan het einde van hun
levensduur naar Motorola te worden teruggezonden voor recycling. Raadpleeg
http://www.motorola.com/recycle/weee voor meer informatie over het
terugzenden van producten.
Polski: Klienci z obszaru Unii Europejskiej: Produkty wycofane z eksploatacji
nale¿y zwróciæ do firmy Motorola w celu ich utylizacji. Informacje na temat zwrotu
produktów znajduj¹ siê na stronie internetowej http://www.motorola.com/recycle/
weee.
Čeština: Pro zákazníky z EU: Všechny produkty je nutné po skonèení jejich
životnosti vrátit spoleènosti Motorola k recyklaci. Informace o zpùsobu vrácení
produktu najdete na webové stránce: http://www.motorola.com/recycle/weee.
Eesti: EL klientidele: kõik tooted tuleb nende eluea lõppedes tagastada
taaskasutamise eesmärgil Motorola'ile. Lisainformatsiooni saamiseks toote
tagastamise kohta külastage palun aadressi: http://www.motorola.com/recycle/
weee.
Magyar: Az EU-ban vásárlóknak: Minden tönkrement terméket a Motorola
vállalathoz kell eljuttatni újrahasznosítás céljából. A termék visszajuttatásának
módjával kapcsolatos tudnivalókért látogasson el a http://www.motorola.com/
recycle/weee weboldalra.
Slovenski: Za kupce v EU: vsi izdelki se morajo po poteku življenjske dobe vrniti
podjetju Motorola za reciklažo. Za informacije o vraèilu izdelka obišèite: http://
www.motorola.com/recycle/weee.
Svenska: För kunder inom EU: Alla produkter som uppnått sin livslängd måste
returneras till Motorola för återvinning. Information om hur du returnerar produkten
finns på http://www.motorola.com/recycle/weee.
Suomi: Asiakkaat Euroopan unionin alueella: Kaikki tuotteet on palautettava
kierrätettäväksi Motorola-yhtiöön, kun tuotetta ei enää käytetä. Lisätietoja tuotteen
palauttamisesta on osoitteessa http://www.motorola.com/recycle/weee.
Dansk: Til kunder i EU: Alle produkter skal returneres til Motorola til recirkulering,
når de er udtjent. Læs oplysningerne om returnering af produkter på: http://
www.motorola.com/recycle/weee.
Ελληνικά:Για πελάτες στην Ε.Ε.: Όλα τα προϊόντα, στο τέλος της διάρκειας ζωής
τους, πρέπει να επιστρέφονται στην Motorola για ανακύκλωση. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή ενός προϊόντος, επισκεφθείτε τη
διεύθυνση http://www.motorola.com/recycle/weee στο Διαδίκτυο.
Malti: Għal klijenti fl-UE: il-prodotti kollha li jkunu waslu fl-aħħar tal-ħajja ta' l-użu
tagħhom, iridu jiġu rritornati għand Motorola għar-riċiklaġġ. Għal aktar tagħrif dwar
kif għandek tirritorna l-prodott, jekk jogħġbok żur: http://www.motorola.com/
recycle/weee.
Slovenski: Za kupce v EU: vsi izdelki se morajo po poteku življenjske dobe vrniti
podjetju Motorola za reciklažo. Za informacije o vračilu izdelka obiščite: http://
www.motorola.com/recycle/weee.
Slovenčina: Pre zákazníkov z krajín EU: Všetky výrobky musia byťpo uplynutí
doby ich životnosti vrátené spoločnosti Motorola na recykláciu. Bližšie informácie
o vrátení výrobkov nájdete na: http://www.motorola.com/recycle/weee.
Lietuvių:ES vartotojams: visi gaminiai, pasibaigus jųeksploatacijos laikui, turi
būti grąžinti utilizuoti įkompaniją„Motorola“. Daugiau informacijos, kaip grąžinti
gaminį, rasite: http://www.motorola.com/recycle/weee.
Latviešu: ES klientiem: visi produkti pēc to kalpošanas mūža beigām ir jānogādā
atpakaļMotorola otrreizējai pārstrādei. Lai iegūtu informāciju par produktu
nogādāšanu Motorola, lūdzu, skatiet: http://www.motorola.com/recycle/weee.
NOTE While the DCR is being used in normal operation
(application is accessing the DCR port), the DCR
charges from the MC70/75.
Charge LED
(center)
NOTE If you are going to replace the MC70/75 battery,
remove the DCR from the MC70/75 before replacing
the battery.
CAUTION Only use Symbol approved and UL Listed accessories,
battery packs and battery chargers.
Do NOT attempt to charge damp/wet mobile computers or
batteries. All components must be dry before connecting to an
external power source.
Waste Electrical and Electronic Equipment
(WEEE)