Motorola Avigilon 1.3C-H4SL-D User manual

InstallationGuide
Avigilon H4 SL DomeCamera Models with Surface Mount
Adapter:
1.3C-H4SL-D, 1.3C-H4SL-D-IR,1.3C-H4SL-DO-IR, 2.0C-H4SL-D,
2.0C-H4SL-D-IR, 2.0C-H4SL-DO-IR, 3.0C-H4SL-D, 3.0C-H4SL-
D-IR, 3.0C-H4SL-DO-IR

Important Safety Information
This manual provides installation and operation information and precautions for the use of this device.
Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual
carefully. Please provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate
injury to persons, damage to property or damage to the product itself if proper precautions are not
followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lFor EN 50121-4 compliance, this product is intended to be supplied by a EN 50121-4 power source.
lThe H4SL-D product is intended to be supplied by Power over Ethernet (PoE) that is a “Limited Power
Source” or “LPS” rated 48 VDC, 4W min.
lThe H4SL-DO product is intended to be supplied by Power over Ethernet (PoE) that is a “Limited
Power Source” or “LPS” rated 48 VDC, 7W min.
lAny external power supply connected to this product may only be connected to another Avigilon
product of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage
to the device.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has
been damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture,
does not operate normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
lThis product should be installed in restricted access locations.
ii

Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or
parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of
separately from household waste. When this product reaches its end of life, take it to a collection point
designated by local authorities. Some collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help conserve natural resources and ensure that it
is recycled in a manner that protects human health and the environment.
iii

Legal Notices
©2016 -2019,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo,
AVIGILONCONTROL CENTER, and ACC are trademarks of Avigilon Corporation. ONVIFis a trademark of
Onvif, Inc. Other names or logos mentioned herein may be the trademarks of their respective owners. The
absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of
ownership of the related trademark. Avigilon Corporation protects its innovations with patents issued in the
United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless stated
explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark,
patent or other intellectual property rights of Avigilon Corporation or its licensors.
Disclaimer
This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use
of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H4SLDO-A
Revision: 4 - EN
20191227
iv

Table of Contents
Overview 1
Cover View 1
Mounting Adapter View 2
Camera Base Bottom View 3
Camera Base Front View 4
Camera Base Rear View 5
Installation 6
Required Tools and Materials 6
Camera Package Contents 6
Installation Steps 6
Removing the Dome Cover 6
Inserting Cables through the Sealing Grommet 7
Using the Surface Mount Adapter 8
Mounting the Dome Camera Using the Bottom Cable Entry 8
Mounting the Dome Camera Using the Side Cable Entry 9
Mounting the Dome Camera to an Electrical Box 12
Installing the Camera Base to the Mounting Adapter 13
(Optional) Using the USB Wi-Fi Adapter 13
Assigning an IP Address 14
Accessing the Live VideoStream 14
Aiming the Dome Camera 15
(Optional) Configuring microSD Card Storage 16
Installing the Dome Cover 17
Zooming and Focusing the DomeCamera 17
Configuring the Camera 17
For More Information 18
Connection Status LED Indicator 19
Removing the Dome Camera from the Mounting Adapter 20
Resetting to Factory Default Settings 21
Setting the IP Address Using the ARP/Ping Method 22
Specifications 23
Limited Warranty and Technical Support 26
v

Overview
Cover View
1. Dome cover
Vandal resistant dome cover.
Only available on H4SL-DO models.
2. Surface mount adapter
Used to mount the dome camera to a wall, ceiling or electrical box.
3. Tamper resistant screws
Star-shaped captive screws to fix the dome cover to the base.
4. Side cable entry cover
Covers the side cable entry hole.
Overview 1

Mounting Adapter View
1. Lanyard
Connects to the lanyard anchor on the camera base.
2. Camera housing clips
Snaps to hold camera module during installation.
3. Cable entry hole
An entry hole for the cables required for camera operation.
4. Mounting holes
Holes for mounting the adapter to the following:
A — UK standard single gang box
B — Octagon gang box
D — US standard single gang box
Mounting Adapter View 2

Camera Base Bottom View
1. Cable entry hole
An entry hole for the cables required for camera operation.
2. Lanyard anchor
The safety lanyard attaches to the anchor to prevent the camera from falling during installation.
3. Vent
Vent to allow moisture vapor to escape the sealed housing and equalize pressure.
Only available on H4SL-DO models.
Camera Base Bottom View 3

Camera Base Front View
1. IR illuminator
Provides scene illumination in the IR spectrum.
Only available on -IR models.
2. Ethernet port
Accepts power and Ethernet connection to the network.
The camera can only be powered by Power over Ethernet (PoE). Server communication and image
data transmission also occur over this connection.
3. Connection status LED indicator
Provides information about device operation. For more information, see Connection Status LED
Indicator on page19.
4. Link LED indicator
Indicates if there is an active connection in the Ethernet port.
5. microSD card slot
Accepts a microSD card for onboard storage. For more information, see (Optional) Configuring
microSD Card Storage on page16.
Camera Base Front View 4

Camera Base Rear View
Displayed IR illuminators only available on -IR models.
1. Azimuth control
Provides control of the image angle.
2. Tilt lock thumb screw
Provides a locking mechanism for the image tilt adjustment.
3. Pan lock latch
Provides a locking mechanism for the image pan adjustment.
4. Micro USB port
Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.
5. Serial number tag
Device information, product serial number and part number label.
Camera Base Rear View 5

Installation
Required Tools and Materials
The following tools are required to complete the installation but are not included in the package:
lNo. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface.
lT20 Pin-In star-shaped driver
Camera Package Contents
Ensure the package contains the following:
lAvigilon H4 SL Dome Camera (Indoor model — H4SL-D)
oMounting template sticker
o4 screws and anchors for solid walls
oSurface mount adapter
oSide conduit cover
lAvigilon H4 SL Dome Camera (Outdoor model — H4SL-DO)
oMounting template sticker
oRJ-45 grommet piercing cap
o4 screws and anchors for solid walls
oSurface mount adapter
oSide conduit cover
oSide conduit plate (2 sizes)
oConduit grommet
oCable entry grommet
Installation Steps
Complete the following sections to install the device.
Removing the Dome Cover
Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may
affect the overall image quality. Keep the protective covers on the outside of the dome bubble
until the installation is complete.
Installation 6

lRemove the dome cover by releasing the elastic strap holding the dome cover to the camera base.
Inserting Cables through the Sealing Grommet
Always use the provided sealing grommet to prevent dust and debris from entering the camera.
1. Remove the sealing grommet from the camera base.
2. Push the Ethernet cable through the grommet.
If you are installing the indoor model (H4SL-D), you should be able to simply push the cable, crimped
or uncrimped, through the grommet by hand.
If you are installing the outdoor model (H4SL-DO), use one of the following methods:
Inserting Cables through the Sealing Grommet 7

a. If the Ethernet cable is uncrimped, push the cable through the grommet.
b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet
connector then push the cable through the grommet.
Ensure that the orientation of the cable and grommet matches the one shown in the image.
Using the Surface Mount Adapter
The dome camera is provided with a surface mount adapter that can be mounted to a wall, ceiling or
electrical box.
If the dome camera needs to be installed in a different way, use one of the other mounting adapter options
and refer to their installation manuals for more information.
lIn-ceiling mounting adapter (H4SL-MT-DCIL).
lPendant NPT mounting adapter (H4SL-MT-NPTA).
oPendant wall mounting adapter (CM-MT-WALL) — must be used with NPT mounting adapter.
Mounting the Dome Camera Using the Bottom Cable Entry
Perform the following steps if the required cables will be coming from inside the mounting surface and the
camera will be mounted immediately over the cable hole. Use this procedure on surfaces that can be easily
drilled into, and when the cables should be kept out of sight.
Perform the following steps to mount the dome camera to a ceiling or wall:
1. Use the mounting template to drill 4 mounting holes into the mounting surface and drill the cable
entry hole.
2. Pull the required cables through the cable entry hole.
Make sure the cables are threaded through the sealing grommet from the camera base. For more
information, see Inserting Cables through the Sealing Grommet on the previous page
3. Drive 4 screws to fasten the mounting adapter to the ceiling or wall.
Using the Surface Mount Adapter 8

Mounting the Dome Camera Using the Side Cable Entry
Perform the following steps if you will be mounting to a surface with the required cables coming out of an
external conduit pipe. Use this procedure if the mounting surface cannot be easily cut, or when cables must
be brought along the outside of the mounting surface.
1. Use the mounting template to drill four mounting holes into the mounting surface.
Make sure the mounting template is aligned to where the conduit will enter the mounting adapter.
2. Pull the required cables through the conduit.
3. Slide the side cable cover off the mounting adapter.
Mounting the Dome Camera Using the Side Cable Entry 9

4. Depending on the conduit used, make the required adjustments to the side cable entry hole:
lIf you are using a 1/2" or 20mm interior conduit, install the provided side conduit cover on to
the mounting adapter.
lIf using ¾” or 25mm interior conduit, remove the center knockout piece on the provided side
conduit cover then install the side conduit cover on to the mounting adapter.
Mounting the Dome Camera Using the Side Cable Entry 10

lIf using ½” or ¾” exterior conduit, install a conduit plate to an external conduit adapter, then
slide the mounting adapter over the conduit and plate assembly. Ensure the plate is
compatible with the type of conduit used.
If you are installing the outdoor model (H4SL-DO), you may need to cut off part of the rubber
gasket on the mounting adapter to make room for the plate.
Mounting the Dome Camera Using the Side Cable Entry 11

5. Drive 4 screws to fasten the mounting adapter to the ceiling or wall.
Mounting the Dome Camera to an Electrical Box
Perform the following steps if the required electrical components and cables will be contained in an
electrical gang box inside the mounting surface.
1. Pull the required cables through the cable entry hole.
Make sure the cables are threaded through the sealing grommet from the camera base. For more
information, see Inserting Cables through the Sealing Grommet on page7.
2. Use pan head screws to install the mounting adapter to the electrical box.
Select the hole configuration that matches the electrical box shape:
A — UK standard single gang box
B — Octagon gang box
D — US standard single gang box
Mounting the Dome Camera to an Electrical Box 12

Installing the Camera Base to the Mounting Adapter
After you install the mounting adapter, mount the camera base to the adapter.
1. Attach the lanyard on the mounting adapter to the anchor on the camera base.
2. Pull the required Ethernet cable through the cable entry hole on the camera base.
3. Install the grommet into the cable entry hole on the camera base.
Make sure the grommet flange is securely seated on the inside and outside of the cable entry hole.
4. Connect the cable to the Ethernet port.
The Link LED will turn on once a network link has been established.
5. Align the large orange arrow on the camera base to the side cable entry hole on the mounting
adapter then press the camera base into the mounting adapter. The camera base clicks into place
and is held securely.
(Optional) Using the USB Wi-Fi Adapter
If you have a USB Wi-Fi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the
camera's mobile web interface.
Installing the Camera Base to the Mounting Adapter 13

After you connect to the Wi-Fi signal broadcast by the adapter, you can access the mobile web interface
from any mobile device using the following address:
http://camera.lan
For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi
Adapter System User Guide.
Note: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wi-Fi
Adapter is plugged in.
Assigning an IP Address
The device automatically obtains an IP address when it is connected to a network.
Note: If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration
Networking (Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the
169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
lThe mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the
USB Wi-Fi Adapter on the previous page.
lDevice's web browser interface: http://<camera IP address>/.
lNetwork Video Management software application (for example, the Avigilon Control Center™
software).
lARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on
page22.
Note: The default device username is administrator with no password.
Accessing the Live VideoStream
Live video stream can be viewed using one of the following methods:
lThe mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the
USB Wi-Fi Adapter on the previous page.
lWeb browser interface: http://< camera IP address>/.
lNetwork Video Management software application (for example, the Avigilon Control Center™
software).
Assigning an IP Address 14

Note: The default device username is administrator with no password.
Aiming the Dome Camera
Reference the camera's live stream as you aim the camera.
1. Unlock the pan lock latch on the camera base, then pan the lens until it is aimed in the correct
direction.
If the camera stops panning before it reaches its final destination, stop and pan the camera in the
opposite direction.
2. Loosen the tilt lock thumb screw to tilt the lens.
Aiming the Dome Camera 15