MTM MTM750 User manual

My True Miles, LLC
Phone
1.800.434.1101
Email
[e-mail]
Website
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MTM750
CONTENTS
Change Log -------------------------------------------------------------------
Identification -----------------------------------------------------------------
Hardware ------------------------------------------------------------------
Accessories -----------------------------------------------------------------
Pre-Installation ----------------------------------------------------------------
Steps ------------------------------------------------------------------------
Installation --------------------------------------------------------------------
Things to do before installation --------------------------------------------
Camera Installation ---------------------------------------------------------
MTM750 Installation – connecting all the components & power connections ---------
Connect harnesses ------------------------------------------------------------
ConnectVS800 to MTM750 -------------------------------------------------
Connect MTM750 to power ------------------------------------------------
Option A - Hardwired – using the standard P309 cable DCT ------------------
Preferred option for power connection is using the Hardwired connection-
Option B - Connect the MTM750 Via OBD-II Connector on the P309 Harness -----
Connect Driver Initiated Button to MTM750 harness ----------------------
VS800 Setup -------------------------------------------------------------------
Setup Camera Via App ------------------------------------------------------
Camera Setup --------------------------------------------------------------
Troubleshooting --------------------------------------------------------------
Troubleshooting Camera ---------------------------------------------------
Troubleshooting MTM750 --------------------------------------------------
System Diagram ---------------------------------------------------------------
Functional Description --------------------------------------------------------
Camera Events & Triggers --------------------------------------------------
MTM750 Events & Triggers -------------------------------------------------
Setting Video Alerts on UI --------------------------------------------------
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My True Miles, LLC
Phone
1.800.434.1101
Email
[e-mail]
Website
MyTrueMiles.com
MTM750
My True Miles, LLC
Phone
1.800.434.1101
Email
[e-mail]
Website
MyTrueMiles.com
MTM750
Date Changes Author
03/22/21 Install guide updated Alethea Braham
04/10/21 Added sound alerts, modified a few app pictures and
removed some incorrect pointers. Alethea Braham
04/23/21 Updated LED indicators, added UI interface, added infor-
mation on WiFi connection during installation. Alethea Braham
07/22/21 Add force ignition for camera install Alethea Braham
09/28/21 Add more details to installation process Alethea Braham
12/08/21 Added Engineering feedback to install guide Alethea Braham
12/14/21 Added GCF comments on securing harnesses/connectors
and adding driver-initiated Alert for installers/techniciansAlethea Braham
02/10/22
Changed Standard Harness to P309, added P309 image ,
added improved connection diagrams and improved over-
all camera install instructions.
J.H
02/15/22 Added Registration and Install Complete Images Alethea Braham
CHANGE LOG
IDENTIFICATION
MTM750
VS800 Kit Harness
VS800 Main Unit (Road
Camera)
P309 Harness
VS800 Aux Camera
(driver)
P305 Driver Button/
Install tool
Accessories
Hardware
T6 tool & extra
screw
Driver Camera
Retainer
Cable clips Alcohol pad
Page 02Page 02Page 02

My True Miles, LLC
Phone
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Email
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MTM750
This diagram shows how the VS800 is connected to the MTM750 via the standard P309 Harness. When
the MTM750 & VS800 are ordered, all the standard cabling arrives as part of the order. No extra har-
nesses are need for a typical installation.
The connection diagram is purposely placed in the beginning of this guide, so as you progress through
the installation guide, you will learn how to complete an efficient and accurate installation. The actual
power connections options are explained in detail on page 13 of this document. Please follow this entire
guide, to ensure you complete all the steps in the proper sequence.
PREINSTALLATION
Step 1: Record the IMEI NUMBER of the MTM750
prior to installation
Step 3: Scan code to Install A.I. Fleet Cam app to
your mobile device.
Step 2: Record the Serial Number of the VS800
prior to installation
Make sure that the serial number of the box and
the serial number on the front of the product are
Page 03
Connection Diagram

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Email
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MTM750
My True Miles, LLC
Phone
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Email
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Website
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MTM750
INSTALLATION
1.Remove T6 screw using provided tool and set aside.
2.Slide cover to remove and set aside.
3.Remove P1 screw to release and remove top cover. Use a
Philips head screwdriver.
4.Unplug the buzzer. (un-plugging the buzzer allows the top
cover to be removed for an easier installation.)
5.Put the cover back on without the “screw” as it’s Easier to
“mount the camera to the windshield” with the cover ON.
6.Set aside the screws to avoid losing them.
7.Loosen up the lens screw (in the middle of camera) to be
able to move the lens up and down. (Do not loosen it too
much or setting the lens will take longer)
8.Glass must be clean & dry—run vehicle defroster on high if
moisture is present.
•Recommended application temperature is 70°F
–100°F.
•Warm or cool windshield as needed for applica
tion.
•Use the alcohol wipe to clean the area of the wind
shield where you are placing the cameras.
Things to do before installation
CAMERA INSTALLATION
•As close to center as possible
•No more than 7 ½” to right from center
•The camera should be mounted as “high up” as possible on
the windshield and tucked behind the right side of the rear-
view mirror to minimize obstructing the drivers view.
•It is critical that the Camera Lens is “within the wiper blade
path” and not looking through any “dots, tinting or shading”
on the windshield.
•Left of center with a clear line of sight to the driver.
•Make sure the “sun visor” can’t cover the camera lens.
oOn larger trucks, some owners prefer to have the
Driver Camera mounted above the passenger door,
so it’s looking in towards the driver from that angle.
•Camera rotates to adjust as needed to optimize the camera
view ( you will hear a clicking when rotating the camera lens.
No tools are required.)
•Make sure the camera is installed straight ( i.e. its not tilted
to the left or right.
oThe picture above shows a properly installed cam
era.)
oThis is critical for a successful camera alignment.
•Remove adhesive backing and firmly press camera into
place.
•Hold for 30 seconds.
•You can now remove that TOP cover to gain access to the
camera alignment screw.
Note: Make sure the area is “clean and dry” (including area
for driver facing/ VS800 Aux camera) using alcohol wipe
provided
Ideal Road facing (VS800) camera placement:
Ideal Driver facing camera (VS800 Aux Camera )
placement:
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•Camera will be adjusted via app at the end of alignment
procedure
•Prepare by slightly loosening the P1 screw in the middle of
the camera.
•Do not reinstall the cover yet!
•Route and plug driver facing camera (VS800) into main
camera.
•Carefully Install the cable retainer. (i.e. it prevents the driver
from being able to unplug the cable)
•Install cable clips as needed if the cable can’t be hidden
safely under the headliner
•Do Not Reinstall the cover yet!
•Make sure that the Driver (Aux) Camera can NOT be blocked
by a Sun Visor and keep in mind on larger pickups, vans &
trucks, that visor can extend, so keep that in mind.
•Hold for 30 seconds
•Remove protective film from Aux camera lens.
•Route main Camera cable neatly towards where tracking
device is to be installed.
oNote: the Aux (driver) camera cable can be hidden
under the headliner in most vehicles.
•When routing cables stay clear of any moving parts, ex.—
Steering shaft, pedals, airbags.
•Secure using wire ties as needed or if you can’t “hide the
cable” use the provided clips and mount the cable along the
edge of the windshield.
•DO NOT OBSTRUCT AIRBAGS!
•Vehicle width (outside front wheel to wheel)
•Distance from front bumper to camera lens
•Height from camera to ground
Caution: The in-ward (driver camera) should be plugged in prior
to connecting any power to the EZ750. If the In-ward (driver) cam-
era is installed while connected to the APP a “error” occurs which
disconnects the camera and from the APP and you have to restart
the entire process.
Select location for driver facing camera (VS800
Aux Camera) placement.
Remove adhesive backing and fi rmly press cam-
era into place.
Measure and record the following:
The proper installation of
Aux (Driver) Camera retainer
looks like this:
Page 05

My True Miles, LLC
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MTM750
My True Miles, LLC
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Email
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MTM750
MTM750 INSTALLATION  connecting all the components & power connections
•Select location for tracking device.
•Ensure top of device has a clear line of sight to the sky.
•Device will function properly through most materials with the
exception of metal. Do Not Place Directly Under Metal!
•Device is required to be mechanically secured Ex—wire ties,
screws, VHB/Double stick tape and even Velcro. (Wire tied to a
panel in this example)
•When routing cables stay clear of any moving parts, ex.— Steer-
ing shaft, pedals, airbags
•Secure using wire ties as needed.
CONNECT HARNESSES
Connect VS800 to MTM750
Connect harness VS800 to Kit Harness and connect Kit harness to OBD-II harness
CONNECT MTM750 TO POWER
OPTION A - Hardwired – using the standard
P309 cable
OPTION B - Connect the MTM750 Via OBD-
II Connector on the P309 Harness
Preferred option for power connection is using the
Hardwired connection.
Red – Constant Power (+12 to 24v)
White – Ignition Sense
Note: This should be +12v when Ignition
is ON with the Engine Running and Zero
volts when the key is in the OFF or ACCY
position.
Black – Chassis Ground
This option is best in situations where finding the
hardwired connections is difficult (i.e. cars and
smaller trucks/vans). Keep in mind that the driver
can easily remove the “plug from the OBDII port”.
Note: If a covert installation is desired, order the
“Y” Cable which will allow the “connections” to be
hidden under the dash. Part number is P107 OBDII
Splitter.
Connect OBD-II adapter to OBD-II port on vehicle and then connect to MTM750
When the Option B is chosen, it will look like this when the OBDII plug is positioned correctly.
CONNECT DRIVER INITIATED BUTTON TO MTM750 HARNESS
Install the Driver Button – to install the driver button, you will need to drill a ½” hole somewhere in the
dashboard within an easy reach of the driver.
- Use caution when drilling and do your best to position this “driver button” in a logical spot based on both
appearance and location.
- You will need to remove the “silver nut and lock washer” from the button before routing the cable
through the hole that you drilled, then carefully reinstall them.
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MTM750
- Connect the driver-initiated button to the MTM750’s 4 pin con-
nector ( Note: only 2 wires are on this cable). This is critical for
both normal operation by the driver and to “verify the installation”
after the camera alignment procedure.
- Make sure you fully seat all plugs.
- Make sure the “connectors” are safely zip tied in a bundle
whereby there is no stress on the connectors (i.e. to avoid it com-
ing apart with a “bounce or what not” from the truck) and NOT on
the top of the MTM750.
Powering up the Units - After all your power connections are confirmed and all the cables are connected
as show in the System diagrams. Start the vehicle and watch for the lights
MTM750 – LED overview
The MTM750 Unit has multiple LED’s and a Power button.
•Note: The VS800 gets its power from the MTM750 upon Ignition ON. There is NOT a separate
power line feeding the VS800.
•Power Button
•LED’s (in order left to right)
oPower – will typically be RED when vehicle is ON.
oNote: The unit goes to sleep after the vehicle ignition is turned OFF.
oData – The GREEN light will illuminate when data is transmitting from the EZ750 to the Cloud
(i.e. our servers)
oGPS – this is the GPS module and will be BLUE when GPS is signal is present.
oNote: this light will go OFF when unit is in sleep mode (i.e. vehicle is off)
oBluetooth - currently not used.
oWIFI – this will light when the Vehicle ignition is ON and the VS800 is communicating with the
MTM750.
MTM750 Status – Live
NOTE:
NEXT STEPS
•LED’s (in order left to right)•LED’s (in order left to right)
Power Data GPS
OFF Device off or sleeping Modem off GPS off
ON System awake Connected GPS has fix
Rapid Flash Transferring diagnostic data Transferring data GPS acquiring fix
Medium Flash Device unlocked (3x4flashes) Searching for network Searching for satellites
If you are not seeing the lights working properly on the MTM750 , then you can use the “power button” to
reset the MTM750.
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My True Miles, LLC
Phone
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Email
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MTM750
My True Miles, LLC
Phone
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Email
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MTM750
Press Duration Action
2-4 seconds Power on
5-10 seconds Check for errors (see Troubleshooting section)
Sync settings w/ cloud device
>15 seconds Power down (if unlocked and disconnected from power)
Note: There is a more detailed troubleshooting section near the end of this installation guide.
1.Turn Ignition On wait for 5 minutes until VS800’s
Blue LED is on.
2.If the BLUE LED on the VS800 is not on, then press
the EZ750’s button for 6 seconds or until the Green
LED on the MTM750 lights up, then let go. The BLUE
LED on the VS800 will turn on and the APP setup can
be completed.
Select camera setup Select desired units Select vehicle
Open app and proceed
with configuration
VS800 SETUP
Open app and proceedOpen app and proceed
with configurationwith configuration
Setup Camera Via App
Camera Setup
Open the AI Fleet APP (BLUE LED shall be blinking on camera) and follow the instructions.
Pair the APP with the VS800 by scanning the 3D code on the cover and continue with the setup.
Enter camera position and measurements taken after installing VS800. This value may change on each
installation as the height of the camera will vary depending on the vehicle and windshield.
Select Start Pairing use the 2D label on the camera’s top cover or enter the camera’s serial number manu-
ally.
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Select camera WiFi network
(camera serial number) & Enter
password (located on camera)
Select Installed if driver facing
camera was installed
Note: If you do not install the in-ward (Driver) camera and it is installed at a later time you will need to go
over the entire install/alignment process again.
Set vehicle ground angle – High possibility of malfunction when installed tilted.
Select OK to continue
Select Inclination Angle
Select Next to continue
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My True Miles, LLC
Phone
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Email
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MTM750
My True Miles, LLC
Phone
1.800.434.1101
Email
[e-mail]
Website
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MTM750
In a vehicle, SUV or pickup you must see a little of the hood and then the rest would be the front and sky
view.
For a truck you should see about 1/3 of the hood and then the rest is the front and sky.
On the driver’s image you should have a clear view of driver’s face and seatbelt.
Once you have reached this screen your configuration is complete and installation history is sent to the
server.
At this point the camera will switch to the WiFi Client on the MTM750 you will not see the camera on your
device anymore.
Note: If there is any adjustment or change that has to be done to the camera installation a WiFi reset is
needed to switch back to your device. If this is the case, please contact our support team to set it up. To
reset the wifi press the up and down volume buttons for ~25 seconds or until Camera’s LED is blue.
Note: You will need to swipe once to view the image from the main camera and you need to swipe once
more for the view of the in-ward (driver) camera.
Select Complete Installation to continue
Parameter are saved and Stored
Select OK to continue
Install Information is sent to server
Server Registration
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Confirmation of completion of installation using APP. (Installer, administrator should be able to check)
•If the install profile was uploaded or not.
•To force a video and if the driver initiated button is installed press on the button for 1 second.
If the video is initiated, you will hear one beep and if it is uploaded you will hear a second beep. If
there is only one beep, verify MTM750 has cell coverage.
•If the Green LED on the VS800 is not on during IGN on, then press the MTM750’s button for 6 seconds or
until the Green LED on the EZ750 blinks. The Green LED on the VS800 will turn ON for the APP setup to be
completed.
•Connect to the APP when Blue LED is blinking
•Camera server not connected when Blue LED is solid.
•SD Card Error
oFormat SD Card
oReplace SD Card
•Wi-Fi dongle error
oVerification method
-See if Blue LED blinks for 3 minutes after installation
>If still blinks, Wi-Fi dongle doesn’t work.
>If still on, normal state that it connected to MTM750.
-Search for the Wi-Fi with the camera’s serial number
>If available, try the APP installation again
>If not available, verify if connected to MTM750 (Green LED on camera)
oIf WiFi is still not available the WiFi module would need to be replaced.
•2nd camera not connected
oDamaged if not in position when attaching holder
•Attach the front camera without being tilted
oOperate as a team of two to prevent the front camera from being tilted
•Camera does not turn on
oIf the front camera does not turn on, test with a dedicated test cable
TROUBLESHOOTING
Troubleshooting Camera
LED Indicator
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Audio/Sound Alerts
Error Codes
The VS800 has some sound effect for warning and others for events.
The LEDs on the device will flash to indicate specific error(s)
To check the system status press and hold the multi-function button for 2-4 seconds; release when the
GPS LED illuminates.
Errors will be displayed as seen above.
•Front collision Warning: “Watch out” / 6 fast beeps (chiming)
•First Safe Distance Alert: “Keep a safe distance” /1 beep decreasing intensity.
•Front Care Departure Alert: “Look ahead” / Doorbell chime
•Virtual Bumper: “Beware of front vehicle” / 2 fast chimes
•Stop Sign Violation: “Start event recording” /
•Red Light Violation: “Start event recording” /
TROUBLESHOOTING MTM750
SYSTEM DIAGRAM
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The camera detects several events that can trigger warning alerts and/or video alerts.
Sedan is considered when the camera’s height is below 63 in.
Truck is considered when the camera’s height is above or equal to 63 in.
The following are the events the camera can detect and brief description.
The Camera will trigger the events when the following conditions are met.
•Tailgating: Driving close to the vehicle ahead for continuous periods.
•Reckless Driving: Careless driving and frequently changing lanes.
•Red-Light Violation: Violating Red Traffic signal.
•Rolling-Stop Violation: Not sopping for the expected time at a Stop signal. Violation under Califor-
nia law (CVC22450)
•Collision Risk: A safe distance to avoid collision is not kept.
FUNCTIONAL DESCRIPTION
Camera Events & Triggers
Event Sedan (Normal) Truck (Normal)
Tailgating
Event triggers when driving
15 ~ 30seconds with TTT≤0.4
*Operating speed ≥ 25mph
*TTT = Distance/Driving speed
TTT means Time to Target
Event triggers when driving
15 ~ 30seconds with TTT≤0.5
*Operating speed ≥ 25mph
Collision Risk
Event triggers when Within 4 seconds of
FCW(Front Collision Warning) occurs, &
G-sensor Z reach -0.4G,
*Operating speed ≥ 20mph
* G-sensor Z :
Vehicle inclination value of back and forth
Event triggers when Within
4 seconds of FCW occurs, &
G-sensor Z reach -0.4G,
*Operating speed ≥ 20mph
Reckless Driving
Event triggers When get ≥ 140 points, for
20 seconds after got a first score.
*Operating speed ≥ 25mph
Type Score
Lane Change 35
FCW 30
TTT 0.5 20
Event triggers When get ≥
140 points, for 20 seconds
after got a first score.
*Operating speed ≥ 25mph
Type Score
Lane Change 35
FCW 30
TTT 0.5 20
Rolling-STOP Violation
Event triggers when moving for more than
8 seconds without 3mph≤
at an intersection with a “Stop Sign“
*Operating speed ≤ 35mph
Event triggers when mov-
ing for more than 8 seconds
without 3mph≤
at an intersection with a “Stop
Sign“
*Operating speed ≤ 35mph
Red-Light Violation
At the “Red traffic lights”,
Event triggers when the Driver is driving
15mph and passes through an intersec-
tion.
*Operating speed ≤ 45mph
At the “Red traffic lights”,
Event triggers when the
Driver is driving 10mph≤ and
passes through an intersec-
tion.
*Operating speed ≤ 45mph
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Phone
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Email
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Website
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MTM750
My True Miles, LLC
Phone
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Email
[e-mail]
Website
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MTM750
MTM750 EVENTS & TRIGGERS
SETTING VIDEO ALERTS ON UI
The following are the events the EZ750 detects and triggers a video to be recorded.
Light vehicle settings are:
Heavy vehicle settings are:
•Harsh Acceleration
•Harsh Brake
•Harsh Left
•Harsh Right
•Harsh Cornering
•Crash
•harshLightPeriod – Current default 1000 ms
•harshLightBrake - Current default 450 miliGs
•harshLightAccel -Current default 373 miliGs
•harshLightTurn - Current default 400 miliGs
•harshLightImpact -Current default 1500 miliGs
•harshHeavyPeriod – Current default 250 ms
•harshHeavyBrake - Current default 244 miliGs
•harshHeavyAccel -Current default 188 miliGs
•harshHeavyTurn - Current default 375 miliGs
•harshHeavyImpact -Current default 1500 miliGs
If the driver-initiated button is installed and it is pressed for ~1 sec then it will initiate a video to be up-
loaded (15 sec).
When you go into the UI the first step is that the camera needs to be
linked to the device.
To see the camera and serial number select them on the drop-down
menu by clicking on the binoculars and marking serial and camera.
If the camera does not show up, then right click on the device row and
select edit. Scroll down to the camera section and select the correct
camera.
If you have already assigned the camera to a specific device on the fleet it will not show up on the
drop-down menu. To switch cameras already assigned you will need to unassign them.
To set up the video alerts go into the Alerts tab. Go to Recipients. If you do not have a Recipient Cre-
ated, you can add one using the “+” sign. Give it a name and select the video alerts.
Then you should see the device and camera as:
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Note: if multiple installs are taking place, the reseller should set their technicians and/or installers phone
up for the Driver Initiated button alert to their mobile phone…..then it will pop on their phone and will
know the installation was completed successfully.
Page 15