Multitech MultiVOIP MVPGK1 Gatekeepers Installation manual

MultiVOIP Gatekeeper
Model MVPGK1
Hardware User Guide

2MultiVOIP Gatekeeper User Guide
User Guide
S0000122, Revision B
MultiVOIP Gatekeeper (Model MVPGK1)
his publication may not be reproduced, in whole or in part, without prior expressed written permission
from Multi- ech Systems, Inc. All rights reserved.
Copyright © 2001, by Multi- ech Systems, Inc.
Multi- ech Systems, Inc. makes no representations or warranties with respect to the contents hereof
and specifically disclaims any implied warranties of merchantability or fitness for any particular
purpose. Furthermore, Multi- ech Systems, Inc. reserves the right to revise this publication and to
make changes from time to time in the content hereof without obligation of Multi- ech Systems, Inc. to
notify any person or organization of such revisions or changes.
Record of Revisions
RevisionDescription
AManual released. All pages at revision A.
(1/21/00)
BUpdate of Regulatory Info.
(4/15/00)
Patents
his product is covered by one or more of the following U.S. Patent Numbers: 5.301.274;
5.309.562; 5.355.365; 5.355.653; 5.452.289; 5.453.986. Other Patents Pending.
Trademarks
Multi- ech and the rademarks of Multi- ech Systems, Inc. are as follows: MultiVOIP, RASExpress,
MultiExpressFax, and the Multi- ech logo.
Multi- ech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
ech Support [phone]
Internet Address: http://www.multitech.com

MultiVOIP Gatekeeper User Guide 3
Contents
1 Introduction/Description 5
System Overview .................................................................................................................................... 6
Introduction...................................................................................................................................... 6
echnical Specifications ........................................................................................................................... 7
Chassis ............................................................................................................................................ 7
Power Supply ................................................................................................................................... 7
SBC (Single Board Computer) ............................................................................................................. 8
Display: ........................................................................................................................................... 9
NIC Board (EN10100 PCI Card) ......................................................................................................... 10
2 Installation and Setup 13
Introduction ......................................................................................................................................... 14
Unpacking ............................................................................................................................................ 14
Safety Warning AC Power ...................................................................................................................... 14
Lithium Battery Caution .......................................................................................................................... 14
Laser Safety Caution ............................................................................................................................. 14
Safety Warnings elecom ...................................................................................................................... 14
Rack Mounting ...................................................................................................................................... 15
Cable Connections ................................................................................................................................15
SBC Board Cabling .......................................................................................................................... 16
NIC Cabling .................................................................................................................................... 16
Powering Up ........................................................................................................................................ 17
3 Single Board Computer 19
Introduction ......................................................................................................................................... 20
About the SBC ................................................................................................................................20
Component Locations ...................................................................................................................... 21
4 PCI IC Board 23
Introduction ......................................................................................................................................... 24
About Fast Ethernet ......................................................................................................................... 24
About Auto-negotiation .................................................................................................................... 24
About PCI Bus................................................................................................................................. 25
Features ........................................................................................................................................ 25
5 Hardware Removal/Replacement 27
Introduction ......................................................................................................................................... 28
Disconnecting Cables and Removal from Enclosure ................................................................................... 28
Card Cage Removal/Replacement ........................................................................................................... 29
Board Removal and Replacement ............................................................................................................ 31
Removing SBC Board ....................................................................................................................... 31
Removing NIC Board ....................................................................................................................... 32
Hard Drive Removal/Replacement ........................................................................................................... 32
Floppy Disk Drive Removal/Replacement .................................................................................................. 33
CD ROM Drive Removal/Replacement ...................................................................................................... 33
Power Supply Removal/Replacement....................................................................................................... 34

4MultiVOIP Gatekeeper User Guide
6 Troubleshooting 35
Introduction ......................................................................................................................................... 36
Hardware roubleshooting ..................................................................................................................... 36
Diagnostic ests .............................................................................................................................. 38
roubleshooting with Error Messages ...................................................................................................... 38
Calling echnical Support ....................................................................................................................... 39
7 Service, Warranty, and Technical Support 41
Introduction ......................................................................................................................................... 42
Limited Warranty .................................................................................................................................. 42
Addendum for North American Products ............................................................................................ 42
Addendum for International Products ................................................................................................. 42
Service ................................................................................................................................................ 43
Ordering Accessories ............................................................................................................................ 43
ech Support ....................................................................................................................................... 44
Recording Gatekeeper Information .................................................................................................... 44
About the Internet................................................................................................................................. 44
Appendices 45
Appendix A Connector Pinouts ............................................................................................................. 46
SBC Connectors .............................................................................................................................. 46
NIC Board Connector ....................................................................................................................... 48
SBC Onboard Connectors ................................................................................................................. 49
Expansion Slots .............................................................................................................................. 54
How to Set Jumpers ........................................................................................................................ 57
Appendix B: SBC Mapping Parameters ..................................................................................................... 63
Appendix C - SBC Configuration Details.................................................................................................... 63
Flash BIOS Update .......................................................................................................................... 63
Watchdog imer Configuration ......................................................................................................... 63
Green PC Function ................................................................................................................................63
Power Saving Block Diagram ............................................................................................................ 64
CPU Doze Mode .............................................................................................................................. 64
System Standby Mode ..................................................................................................................... 64
System Suspend Mode .................................................................................................................... 64
Award BIOS Setup .......................................................................................................................... 65
Entering Setup...................................................................................................................................... 66
Setup Keyboard Commands ............................................................................................................. 66
he Standard CMOS Setup Menu ...................................................................................................... 67
Memory Installation ......................................................................................................................... 67
SBC Configuration ................................................................................................................................. 67
VGA Driver Utilities ................................................................................................................................68
VGA Drivers.................................................................................................................................... 68
he BIOS Features Setup Menu ........................................................................................................ 70
Chipset Features Setup .................................................................................................................... 73
DRAM Settings ................................................................................................................................74
Cache Features .............................................................................................................................. 74
PCI and IDE Configuration ................................................................................................................ 74
Power Management Setup ..................................................................................................................... 75
Power Management ....................................................................................................................... 75
Doze Mode ..................................................................................................................................... 76
Standby Mode ................................................................................................................................76
IDE HDD Auto Detection ................................................................................................................... 79
Appendix D  Regulatory Information ..................................................................................................... 83

Chapter
1 Introduction/Description

6MultiVOIP Gatekeeper User Guide
System Overview
Introduction
Welcome to Multi- echs new MultiVOIP Gatekeeper, Model MVPGK1, a turnkey hardware and
software solution that enables network managers and intranet managers to define and control how
H.323 voice traffic is managed over IP networks. he MultiVOIP Gatekeeper is a complementary product
to the MultiVOIP 200 (MVP200), the 2-Voice/Fax channel product and the MultiVOIP 400/800 (MVP400),
4-Voice/Fax channel product, and the MVP800, the 8-Voice/Fax channel product. he MultiVOIP
GateKeeper is an industry-standard mechanism for call control and routing, basic telephony services,
H.323 bandwidth usage control, total network usage control, and overall system administration and
security policies. It includes fast, easy-to-use interfaces that network managers can use to modify or
update zone configurations when an individual on the network needs additional services. And, it
provides call centers with the capability to perform needs-based call routing as well as providing a
variety of other automatic call distribution features.
he MultiVOIP GateKeeper is a ruggedized, expandable, 19-inch rack mount unit that includes a built-in
hard drive, a 3.5-inch floppy drive, and a CD-ROM drive. Its removable card cage has six circuit board
slots: one slot on the lower left side of the card cage is dedicated to the single-board computer (SBC);
also, there is one combo slot (PCI or ISA) and four PCI slots.
he IPC-551 SBC is a full size plug-in PC board with PCI bus architecture, a 233 MHz processor, 256 MB
of DRAM, Award BIOS, and Green PC functions that enable the computer to operate at a decreased
power level after it senses a period of idleness. In one of the PCI slots is an EN10100PCI Ethernet
adapter card that is a Plug and Play device with data transfer rates of either 10 Mbps (Ethernet) or 100
Mbps (Fast Ethernet), selected via auto-negotiation.

MultiVOIP Gatekeeper User Guide 7
Chapter 1 - System Overview
Technical Specifications
Figure 1-1. MultiVOIP Gatekeeper
he Gatekeeper conforms to the following technical specifications.
Chassis
 6-slot PCI/ISA backplane
 SBC
 10/100Mb PCI EtherNet NIC
 One half-height 1.44Mb 3½-inch floppy disk drive
 One half-height IDE hard drive
 One 250-watt power supply
 One 32x CD-ROM Drive
 Power on/off switch on front panel with built in power LED.
 Full security locking
Power Supply
AC Input
 Power requirement: 115/230V; 7A/4A (RMS) selectable by slide switch
 Frequency: 50-60 Hz
 Efficiency: >65% @ full load, nominal line
DC Output
 Outputs: +5 @ 25A, +12 @ 10A, -5 @ 0.5A, -12 @ 0.5A
 Inrush current: <30A peak @ 115VAC, cold start at 25o C
 Line regulation: +/- 5% at full load for +/-5V, +/-12V, +/-10% for -12V
 Hold ime: 12ms at full load @ 115VAC
Note: 3.3 volts, DC, is available at PCI expansion slots on one side of the backplane only,
because PCI expansion cards made by some other manufacturers may re uire 3.3 volts. Any
such boards must be installed in the Gatekeeper on the side of the chassis where the Single-
Board Computer is located. Since there is no 3.3-volt supply on the other side of the backplane,
such PCI expansion cards will not operate properly in those positions.
Dimensions and Weight
 Height: 5.25 inches
 Width: 19 inches

8MultiVOIP Gatekeeper User Guide
 Depth: 17 inches
 Weight: 28 lbs. (12.7 kg)
Environmental
 emperature: 040o C
 Humidity: 1090% RH noncondensing
 Fan Rating: 25 cfm
SBC (Single Board Computer)
Intel 54C/55C.
320/321 pin PGA socket.
233 MHz clock generator.
2.8V - 3.5V voltage regulator.
Memory:
Up to 256MB, EDO/Fast Page Mode DRAM.
Four 72-pin SIMM sockets on board.
Cache:
L1 Cache: 32k.
L2 Cache on board: 512k.
Real-Time Cloc /Calendar:
CMOS data backup from BIOS setting or BIOS default.
Dallas DS 12887 Real ime Clock.
BIOS:
Award Flash BIOS with plug & play functionality.
Easily updated 128/256KB flash EEPROM.
Supports Green power-saving function .
Supports System IO Setup.
Keyboard Connector:
PC/A type miniature DIN connector.
Supports PC/A , PS/2 Keyboard or PS/2 Mouse; determined by jumper selection.
Bus Support and Speed:
External ISA bus at 8 MHz.
External PCI bus at 33 MHz.
Internal PCI bus, for VGA & IDE at 33 MHz.
PC-104 bus at 8 MHz.

MultiVOIP Gatekeeper User Guide 9
Chapter 1 - System Overview
Display:
Supports SVGA for CR .
Supports 32-bit PCI Local Bus.
VGA BIOS combines 128/256KB flash ROM with system BIOS.
Supports 15 pin connector 1024 x 768 resolution (256 colors) on SVGA Monitor.
Supports 2 MB video memory.
Watchdog Timer:
he watchdog timer is controlled by software. Once enabled, the system will reboot, unless the timer is
re-enabled before the specified timeout duration expires. imeout durations range from zero to 30
seconds in two-second increments (+/- 25%).
o enable watchdog timer: use I / O port 0443H
o disable watchdog timer: use I / O port 0441H
IDE Interface:
wo IDE ports. Supports up to four Enhanced IDE devices.
Floppy Dis Driver Interface:
Supports up to two floppy disk drives: 3.5" and 5.25" (360K / 720K / 1.2M / 1.44M / 2.88M).
Serial Port:
wo high-speed 16550-compatible UAR s with Send / Receive 16-byte FIFOs.
MIDI Compatible.
Programmable Band Rate Generator.
Parallel Port:
Bi-directional parallel port, supports SPP, ECP, and EPP.
Green Power-Saving Function:
Software support determined by BIOS setup.
LED Indicators
System power (at jumper KBL1 on board).
Hard Disk access (at jumper HDL1 on board).
DMA Controller:
82C37 x 2
DMA Channels:
7
Interrupt Controllers:
82C59 x 2
15 levels

10 MultiVOIP Gatekeeper User Guide
Operating Temperature:
0 to60°C (32 to 140°F).
System Power Requirements :
DC Voltage: +5V; minimum +4.75V, maximum 5.25V.
DC Ampere: 15A.
Board Dimensions:
338.5 mm x 122 mm (13.33 in. x 4.80 in.)
Board Net Weight:
0.4 Kg. (14.1 oz.)
IC Board (E 10100 PCI Card)
he EN10100PCI card was designed to meet the following specifications:
Network ype:
· Fast Ethernet 100Base- X (IEEE 802.3u standard for 100 Mbps baseband CSMA/CD LAN)
· Ethernet 10BASE- (IEEE 802.3 standard for 10 Mbps baseband CSMA/CD local area network)
Jumperless Hardware, with auto-negotiation functionality
Media interface: RJ-45
LAN Chip Set:
· Interface controller: D-Link DL10030
· ransceiver interface: Davicom DM9101
EMI Compatibility:
· FCC Class B
· VCCI Class B
· CISPR B
· SMA Certification
· CE Certification, Class B
Host interface: PCI 2.1 Bus (Bus Master)
I/O & IRQ base address: assigned by Plug and Play system
Physical Dimensions: 13.9 cm x 7.3 cm
Environment:
· Storage: -20° to 80°C, (-4° to 176° F)
· Operating: 0° to 55° C, (32° to 131° F)
· Humidity: 10% to 90% non-condensing