Multitech MultiVOIP MVP130-AV-FXS User manual

Voice
/
Fax over IP Networ
k
s
MVP130-AV-FXS
Analog Voice/IP Gateway
Quick Start Guide

MultiVOIP Quick Start Guide
Quick Start Guide
MultiVOIP MVP130-AV-FXS
S000355A, Revision A
This publication may not be reproduced, in whole or in part, without
prior expressed written permission from Multi-Tech Systems, Inc. All
rights reserved.
Copyright © 2004, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
publication and to make changes from time to time in the content
hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes.
Record of Revisions
Revision Description
AInitial Release
(07/22/04)
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logo. Windows and NetMeeting are registered
trademarks of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax: [phone]
Technical Support: [phone]
http://www.multitech.com

3 MultiVOIP Quick Start Guide
CONTENTS
QUICK START GUIDE ............................................................1
INTRODUCTION ........................................................................4
SAFETY WARNINGS..................................................................4
Lithium Battery Caution......................................................4
Safety Warnings Telecom ....................................................5
MULTIVOIP STARTUP TASKS..................................................6
Phone/IP Details *Required* Before Installation...............8
Gather IP Information ...............................................................8
Gather Telephone Information ..................................................9
Obtain Email Address for VOIP (Optional) ............................10
Identify Remote VOIP Site to Call..........................................11
Identify VOIP Protocol to be Used .........................................11
Placement..........................................................................12
Command/Control Computer Setup (Specs & Settings)....12
Load MultiVOIP Control Software onto PC .....................14
Phone/IP Starter Configuration ........................................15
Phonebook Starter Configuration (with remote voip) .......22
Outbound Phonebook..............................................................23
Inbound Phonebook ................................................................33
Phonebook Tips .................................................................40
Phonebook Example ..........................................................47
Connectivity Test ...............................................................54
Troubleshooting ................................................................60

Safety Warnings
MultiVOIP Quick Start Guide 4
Introduction
This manual will get your MultiVOIP up and running
quickly. For more details, see the MultiVOIP User Guide.
SafetyWarnings
Lithium Battery Caution
A lithium battery on the voice/fax channel board provides
backup power for the timekeeping capability. The battery
has an estimated life expectancy of ten years.
When the battery starts to weaken, the date and time may
be incorrect. If the battery fails, the board must be sent
back to Multi-Tech Systems for battery replacement.
Warning: There is danger of explosion if the battery is
incorrectly replaced.

Safety Warnings
5 MultiVOIP Quick Start Guide
SafetyWarningsTelecom
1. Never install telephone wiring during a lightning
storm.
2. Never install a telephone jack in wet locations unless
the jack is specifically designed for wet locations.
3. This product is to be used with UL and cUL listed
computers.
4. Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
5. Use caution when installing or modifying telephone
lines.
6. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electrical shock from lightning.
7. Do not use a telephone in the vicinity of a gas leak.
8. To reduce the risk of fire, use only 26 AWG or larger
telecommunication line cord.

Startup Tasks
MultiVOIP Quick Start Guide 6
MultiVOIP StartupTasks
Task Summary
●Collecting
Phone/IP Details
( vital! )
The MultiVOIP must be
configured to interface with your
particular phone system and IP
network. To do so, certain
details must be known about
those phone and IP systems.
●Placement Decide where you’ll mount the
voip.
●Command/Control
Computer Setup:
Specs & Settings
Some modest minimum
specifications must be met. A
COM port must be set up.
●Hookup Connect power, phone, and data
cables per diagram.
●Software
Installation This is the configuration
program.
It’s a standard Windows
software installation.

Gathering Phone/IP Details
7 MultiVOIP Quick Start Guide
Startup Task Summary
●Phone/IP Starter
Configuration You will enter phone numbers
and IP addresses. You’ll use
default parameter values where
possible to get the system
running quickly.
●Phonebook
Starter
Configuration
The phonebook is where you
specify how calls will be routed.
To get the system running
quickly, you’ll make phonebooks
for just two voip sites.
●Connectivity Test You’ll find out if your voip
system can carry phone calls
between two sites. That means
you’re up and running!
●Troubleshooting Detect and remedy any problems
that might have prevented
connectivity.

Gathering Phone/IP Details
MultiVOIP Quick Start Guide 8
Phone/IP Details *Required*
Before Installation
The MultiVOIP will interface with both the IP network
and the phone system. You must gather information
about the IP network and about the phone system so that
the MultiVOIP can be configured to operate with them
properly.
Gather IP Information
➼Ask your computer network administrator.
IP Network Parameters:
Record for each VOIP Site
in System
#
•IP Address
•IP Mask
•Gateway
•Domain Name Server (DNS) Info
(not implemented; for future use)

Gathering Phone/IP Details
9 MultiVOIP Quick Start Guide
Phone/IP Details *Absolutely Needed*
GatherTelephone Information
➼Analog Phone Parameters
Ask phone company or
telecom manager.
Analog Telephony Interface Parameters:
Record for this VOIP Site
#
•Interface type (or “signaling”) used? FXS
•Determine whether the line will be used for a
phone, fax, or KTS (key telephone system)

Gathering Phone/IP Details
MultiVOIP Quick Start Guide 10
Obtain Email Address forVOIP (Optional)
required if log reports of
VOIP call traffic are to be
sent by email
Optional
SMTP Parameters
Preparation Task:
Ask Mail Server
administrator to set up
email account (with
password) for the
MultiVOIP unit itself. Be
sure to give a unique
identifier to each individual
MultiVOIP unit.
To: I.T. Department
re: email account for VOIP
[email protected]
Get the IP address of the
mail server computer, as
well.