Multitech MultiVOIP MVP120 User manual

Standalone Voice/IP Gateway
Model MVP120
Proprietary Mode
Quick Start Guide

Quick Start Guide
PN 82060550 Revision A
MultiVOIP 100 Model MVP120
Copyright
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 2001, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to
the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems,
Inc. to notify any person or organization of such revisions or changes.
Revision Date Description
A08/10/01 Initial Release.
Patents
This Product is covered by one or more of the following U.S. Patent Numbers:
6151333, 5757801, 5682386 . Other Patents Pending.
Trademarks
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows is a registered trademark of Microsoft.
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available
to help you get the most out of your Multi-Tech product. If you have any
questions about the operation of this unit or experience difficulty during
installation, you can contact Tech Support via the following:
Country By Email By Telephone
France: [email protected] (33) 1-64 61 09 81
India: [email protected] (91) 124-340778
U.K.: [email protected] (44) 118 959 7774
U.S. & Canada: [email protected] [phone]
Rest of World: [email protected] [phone]
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax [phone]
http://www.multitech.com

Contents
Introduction ................................................................................... 4
RelatedDocumentation................................................................. 5
Overview ....................................................................................... 6
Unpacking Your MultiVOIP............................................................ 8
Safety Warnings ............................................................................ 8
Cabling Your MultiVOIP................................................................. 9
Software Installation .....................................................................11
Configuring the Host MultiVOIP .................................................. 16
Configuring the Client MultiVOIPs............................................... 29
Deploying the VOIP Network....................................................... 37
VOIPAdministrator ............................................................... 37
Remote SiteAdministrator .................................................... 38
Limited Warranty ......................................................................... 39
FCC Declaration.......................................................................... 39

MultiVOIP Quick Start Guide
4
Introduction
The MultiVOIP model MVP120 enables FXO-only analog voice
and fax communication over an IP network. Multi-Tech’s new
voice/fax gateway technology allows voice and fax
communication to ride, with no additional expense, over your
existing IP network, which has traditionally been data-only. To
access this free voice and fax communication, all you have to
do is connect the MultiVOIP to your telephone equipment, and
then to your existing Internet connection. Once configured, the
MultiVOIP then allows voice and fax to travel down the same
path as your traditional data communications.
The MVP120 has one independent voice/fax channel, a 10
Mbps Ethernet LAN interface, and a command port for
configuration.
System management is provided through the command port
using bundled Windows® software which provides easy-to-use
configuration menus and online Help.
Figure 1. MultiVOIP

5
Introduction
Related Documentation
The MVP120 Quick Start Guide is intended to be used by
qualified systems administrators and network managers. This
quick start guide provides the necessary information for a
qualified person to unpack, cable, load software, and configure
the unit for proper operation.
A detailed MVP120 User Guide is also provided on the system
CD with your unit and provides in-depth information on the
features and functionality of Multi-Tech’s MultiVOIP.
The User Guide is produced using Adobe AcrobatTM. To view
or print your copy of a user guide, install Acrobat ReaderTM on
your computer. The Acrobat Reader is included on your
system CD or is available as a free download from Adobe’s
Web site: http://www.adobe.com
The MVP120 User Guide is also available on Multi-Tech’s Web
site: http://www.multitech.com

MultiVOIP Quick Start Guide
6
Overview
Install Your MultiVOIP
The basic steps of installing your MultiVOIP network involve
unpacking the units, connecting the cables, and configuring
the units using the included management software (MultiVOIP
Configuration). The recommended installation process
includes three phases that, when completed, result in a fully
functional Voice Over IP network.A general description of
each phase is provided below, and detailed instructions follow
throughout the rest of this section.
Configure and Install Your Host MultiVOIP
First, the VOIP administrator configures the MultiVOIP
designated as the “Host” unit. This includes the assignment of
a unique LAN IP address, subnet mask, and Gateway IP
address. Once the VOIP is configured, the administrator
builds the Phone Directory Database that will reside with the
Host unit.
Configure Your Client MultiVOIPs
Once installation has been completed, the administrator
moves on to configure the MultiVOIPs designated as “Client”
units.Again, this includes the assignment of unique LAN IP
addresses, subnet masks, and a Gateway IP address. When
this is done, the Phone Directory Database option is set to
Client, and the IP address of the Host MultiVOIP is entered.
Once all Client units are configured, the VOIP network can be
deployed.

7
Introduction
Deploy the VOIP Network
The final phase of the installation is deployment of the
network. Through the first two phases, the VOIP administrator
controls configuration, so when the Client MultiVOIPs are sent
to their remote sites, the remote site administrators need only
to connect the units to their LAN and telephone equipment.A
full Phone Directory Database (supplied by the Host
MultiVOIP) will be loaded into their unit within minutes of being
connected and turned on.
The final task of the VOIPAdministrator is to develop the VOIP
Dialing Directory based on the Phone Directory Database and
telephone numbers of the interfacing telephone equipment, at
which point, a VOIP user can call any person on the VOIP
network.

MultiVOIP Quick Start Guide
8
Unpacking Your MultiVOIP
Remove all items from the box (See Figure 2).
Figure 2. Unpacking
Safety Warnings
Caution: Danger of explosion if battery is incorrectly replaced.
A lithium battery on the voice/fax channel board provides
backup power for the time keeping capability. The battery has
an estimated life expectancy of ten years. When the battery
starts to weaken, the date and time may be incorrect. If the
battery fails, the board must be sent back to Multi-Tech
Systems for battery replacement.
Note: The Command and Ethernet ports are not designed to
be connected to a Public Telecommunication Network. FXO
can be connected to a PBX/FXO port or PSTN Network.

9
Cabling
Cabling Your MultiVOIP
Cabling your MultiVOIP involves making the proper
connections for power, the command port, the FXO/PBX or
PSTN system, and the Internet. Figure 3 shows the back
panel connectors and the associated cable connections. The
following procedure details the steps necessary for cabling
your MultiVOIP.
1. Connect the power supply to a liveAC outlet, and then
connect it to the MultiVOIP as shown in Figure 3.
Figure 3. Cable Connections

MultiVOIP Quick Start Guide
10
2. Connect the MultiVOIP to a PC using the RJ-45 to DB9
(female) cable provided with your unit. Plug the RJ-45 end
of the cable into the Command port of the MultiVOIP and
connect the other end to the PC serial port you are using.
See Figure 3.
3. Connect a network cable to the Ethernet connector on the
back of the MultiVOIP. Connect the other end of the cable
to your network.
4. Connect an RJ-11 cable to the Voice/Fax Channel
connector on the back of the MultiVOIP and the other end
to the PSTN or FXO/PBX port.
5. Turn on power to the MultiVOIP by setting the power
switch on the right side panel to the On position. Wait for
the Boot LED on the MultiVOIP to go off before
proceeding. This may take a couple of minutes.
Note: If the Ethernet connection is not active, none of the
LEDs will be on after booting. This unit does not have a
Power LED.