Multitech MultiVOIP 200 MVP200 User manual

Voice / Fax over IP Networks
Voice/Fax Over IP Networks
Model MVP200
User Guide

User Guide
88310302 Revision C
MultiVOIP 200 (Model MVP200)
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-
Tech Systems, Inc. All rights reserved.
Copyright © 1999, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore,
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the
content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such
revisions or changes.
Record of Revisions
Revision Description
C Manual revised; covers software version 2.01. All pages at revision C.
(4/27/99)
Patents
This Product is covered by one or more of the following U.S. Patent Numbers: 5.301.274; 5.309.562; 5.355.365;
5.355.653; 5.452.289; 5.453.986. Other Patents Pending.
TRADEMARK
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows is a registered trademark of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Tech Support [phone]
Fax-Back [phone]
Internet Address: http://www.multitech.com

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Contents
Chapter 1 - Introduction and Description
Introduction ................................................................................................................................................ 6
Preview of this Guide ................................................................................................................................. 7
Typical Application ...................................................................................................................................... 8
Front Panel Description .............................................................................................................................11
Back Panel Description ............................................................................................................................ 12
Power Connector ............................................................................................................................... 12
Command Connector ......................................................................................................................... 12
10Base-T (Ethernet) Connector ......................................................................................................... 12
Voice/Fax Channel 1 and 2 ................................................................................................................ 12
Specifications ........................................................................................................................................... 13
Ethernet Port...................................................................................................................................... 13
Command Port ................................................................................................................................... 13
Voice/Fax Channel 1 and 2 ................................................................................................................ 13
Electrical/Physical .............................................................................................................................. 13
Chapter 2 - Installation
Installing Your MultiVOIP .......................................................................................................................... 16
Unpacking Your MultiVOIP ....................................................................................................................... 17
Safety Warnings ....................................................................................................................................... 17
Telecom ............................................................................................................................................. 17
Cabling Your MultiVOIP ............................................................................................................................ 18
Cabling Procedure ............................................................................................................................. 18
E&M Jumper Block Positioning Procedure .............................................................................................. 20
Chapter 3 - Software Loading and Configuration
Installing Your MultiVOIP Software ........................................................................................................... 22
Phase 1: Configuring Your Master MultiVOIP .......................................................................................... 22
Phase 2: Configure Your Slave MultiVOIPs ............................................................................................. 32
Phase 3: Deploy the VOIP Network ........................................................................................................ 37
Chapter 4 - MultiVOIP Software
Introduction .............................................................................................................................................. 40
Before You Begin ............................................................................................................................... 40
MultiVOIP Configuration ........................................................................................................................... 41
Changing Channel Parameters ................................................................................................................ 42
Interface ............................................................................................................................................. 42
Voice/Fax ........................................................................................................................................... 43
Regional ............................................................................................................................................. 44
Changing the Phone Directory Database ................................................................................................. 45
Changing IP Parameters .......................................................................................................................... 47
ProxyServer ....................................................................................................................................... 47
Viewing Statistics ..................................................................................................................................... 49
IP Statistics ........................................................................................................................................ 49
SNMP Statistics ................................................................................................................................. 50
Viewing Logs...................................................................................................................................... 50
Reports .............................................................................................................................................. 52
Others Setup ............................................................................................................................................ 53
Viewing Call Progress .............................................................................................................................. 54
Upgrade Procedures ................................................................................................................................ 55
Download Firmware ........................................................................................................................... 55
Download Coders .............................................................................................................................. 56

Chapter 5 - Remote Configuration and Management
Introduction .............................................................................................................................................. 58
Remote Configuration .............................................................................................................................. 58
Modem-Based ................................................................................................................................... 58
LAN-Based ........................................................................................................................................ 60
Remote Management ............................................................................................................................... 62
Telnet ................................................................................................................................................. 62
WEB Management ............................................................................................................................. 64
Chapter 6 - Warranty, Service and Tech Support
Introduction .............................................................................................................................................. 66
Limited Warranty ...................................................................................................................................... 66
On-line Warranty Registration ............................................................................................................ 66
Service ..................................................................................................................................................... 67
Tech Support ............................................................................................................................................ 67
Recording MultiVOIP Information ...................................................................................................... 67
The Multi-Tech BBS ................................................................................................................................. 68
To Log on to the Multi-Tech BBS........................................................................................................ 68
To Download a File ............................................................................................................................ 68
About Multi-Tech’s Internet Presence ....................................................................................................... 70
About the Multi-Tech Fax-Back Service ................................................................................................... 70
Appendixes
Appendix A - TCP/IP (Transmission Control Protocol/Internet Protocol) Description ............................... 72
Appendix B - Cabling Diagrams ............................................................................................................... 75
Appendix C - Regulatory Information ....................................................................................................... 77
Glossary
Index
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