Multitech MultiFRAD FR220 User manual

MultiFRAD 200-Series
Models FR220 & FR220/V2
User Guide

User Guide
88310350 RevisionA
MultiFRAD (Models FR220 and FR220/V2)
This publication may not be reproduced, in whole or in part, without prior expressed written permission from
Multi-Tech Systems, Inc.All rights reserved.
Copyright © 1999, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or
organization of such revisions or changes.
Record of Revisions
Revision Description
AManual released; covers software revision 3.00. All pages at revisionA.
(5/19/99)
PATENTS
This Product is covered by one or more of the following U.S. Patent Numbers: 5.301.274; 5.309.562 ;
5.355.365; 5.355.653; 5.452.289; 5.453.986 . Other Patents Pending.
TRADEMARK
Trademark of Multi-Tech Systems, Inc. are MultiFRAD and the Multi-Tech logo.
Windows is a registered trademark of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Tech Support [phone]
Internet:http://www.multitech.com

Contents
Chapter 1 - Introduction and Description
Introduction ................................................................................................................................................ 6
Related Documentation .............................................................................................................................. 7
Preview of this Guide ................................................................................................................................. 7
Front Panel Description.............................................................................................................................. 8
Back Panel Description ............................................................................................................................ 10
Shunts .......................................................................................................................................................11
Technical Specifications ........................................................................................................................... 12
Chapter 2 - Installation
Introduction .............................................................................................................................................. 14
Safety Warning Telecom .......................................................................................................................... 14
Lithium Battery Caution ............................................................................................................................ 14
Unpacking your MultiFRAD ...................................................................................................................... 15
Cabling your MultiFRAD........................................................................................................................... 16
E&M Jumper Block Positioning Procedure ........................................................................................ 18
Chapter 3 - Software Loading and Configuration
Installing Your Software............................................................................................................................ 20
Ethernet Setup................................................................................................................................... 22
WAN Port Setup ................................................................................................................................ 24
Data Ports Setup ............................................................................................................................... 25
DLCI Setup ........................................................................................................................................ 26
Voice/Fax Channel Setup .................................................................................................................. 26
Detect and Map Your DLCIs .............................................................................................................. 29
Build Your Phone Directory Database................................................................................................ 32
Chapter 4 - MultiFRAD Software
Introduction .............................................................................................................................................. 36
Before You Begin ............................................................................................................................... 36
MultiFRAD Configuration.......................................................................................................................... 37
Changing IP Parameters .......................................................................................................................... 38
Changing IPX Parameters ....................................................................................................................... 40
Spanning Tree Setup................................................................................................................................ 42
Filtering .............................................................................................................................................. 42
Statistics................................................................................................................................................... 43
IP Statistics ........................................................................................................................................ 44
IPX Port Statistics.............................................................................................................................. 44
STP (Spanning Tree) Port Statistics .................................................................................................. 45
SNMP Statistics ................................................................................................................................. 45
WAN Statistics ................................................................................................................................... 46
Frame Relay Statistics....................................................................................................................... 46
WAN Port Setup ....................................................................................................................................... 50
Point to Point Setup ................................................................................................................................. 51
Frame Relay Setup .................................................................................................................................. 52
Data Port Configuration............................................................................................................................ 57
iii

Changing Channel Parameters (FR220/V2 only) .....................................................................................58
Interface............................................................................................................................................. 58
Voice/Fax (FR220/V2 only)................................................................................................................ 59
Regional (FR220/V2 only).................................................................................................................. 60
Changing the Phone Directory Database (FR220/V2 only)...................................................................... 61
Others Setup ............................................................................................................................................ 63
Chapter 5 - Remote Configuration and Management
Introduction .............................................................................................................................................. 66
Remote Configuration .............................................................................................................................. 66
Modem-Based ................................................................................................................................... 66
LAN-Based ....................................................................................................................................... 68
Remote Management ............................................................................................................................... 69
Telnet ................................................................................................................................................. 69
Web Browser Management ............................................................................................................... 71
Chapter 6 - Warranty, Service and Tech Support
Introduction .............................................................................................................................................. 74
Limited Warranty ...................................................................................................................................... 74
On-line Warranty Registration............................................................................................................ 74
Tech Support ............................................................................................................................................ 75
Recording MultiFRAD Information ..................................................................................................... 75
Contacting Tech Support via E-mail................................................................................................... 75
Service ..................................................................................................................................................... 76
The Multi-Tech BBS ................................................................................................................................. 77
To log on to the Multi-Tech BBS......................................................................................................... 77
To Download a File ............................................................................................................................ 77
About the Internet..................................................................................................................................... 78
Appendixes
AppendixA - Cabling Diagrams................................................................................................................ 80
Voice/Fax Channel Connectors ......................................................................................................... 80
Trunk Cable ...................................................................................................................................... 81
Appendix B - Regulatory Information ....................................................................................................... 82
ClassA Statement ............................................................................................................................. 82
Fax Branding Statement .................................................................................................................... 82
FCC Part 68 Telecom......................................................................................................................... 83
Canadian Limitations Notice .............................................................................................................. 84
EMC, Safety and Terminal Directive Compliance .............................................................................. 84
Appendix C - Network Overview .............................................................................................................. 85
Glossary
Index
iv

Chapter 1 - Introduction and Description

6
MultiFRAD User Guide
Introduction
Welcome to Multi-Tech's new MultiFRAD™, Models FR220 and FR220/V2, Routers/ Two-Port Frame
Relay Access Devices (FRADs). The “/V2” version includes a “Voice option” with two voice/fax
channels (with three voice/fax interfaces on each voice channel). Both versions have a 10 Mbps
Ethernet LAN interface, and a command port for configuration.
These MultiFRADs enable non-frame relay devices to connect to a common carrier frame relay
network service or a private frame relay network. Multi-Tech’s new voice/fax gateway technology
allows voice and fax communication to ride, with no additional expense, over your existing frame
relay network, which has traditionally been data-only. To access this free voice and fax
communication, all you have to do is connect the FR220/V2 to your telephone equipment and then to
your existing frame relay connection. Once configured, the FR220/V2 allows voice and fax to travel
down the same path as your traditional data communications.
Both of these MultiFRADs have two data ports for Data Terminal Equipment (DTE) devices that are
either asynchronous or HDLC synchronous. The Ethernet LAN connection is provided for IP or IPX
routing and MediaAccess Control (MAC) layer bridging for all other protocols on a 10Base-T port
connection. The trunk connection provides the link to a synchronous Data Communications
Equipment (DCE) device for access to the Frame Relay network.
Figure 1-1. MultiFRAD 220/V2

7
Chapter 1 - Introduction and Description
Related Documentation
The complete documentation package for the MultiFRAD includes this User Guide and a Quick Start
Guide. The printed version of the Quick Start Guide, shipped with the unit, provides the necessary
information for a qualified person to unpack, cable, load software, and configure the unit for proper
operation. Copies of the following guides are provided on the Manuals disk that ships with each
MultiFRAD, and you can always find the latest version of the guide at Multi-Tech’s Web site.
At the Multi-Tech Home Page (http://multitech.com), click Support, then Manuals, then MultiFRAD
and you will find the guides listed there by title.
Preview of this Guide
This User Guide describes the MultiFRAD and details how to install and configure it. The information
contained in each chapter is as follows:
Chapter 1 - Introduction and Description
Chapter 1 describes the MultiFRAD and includes front panel descriptions, back panel connectors,
and relevant technical specifications.
Chapter 2 - Installation
This chapter provides information on unpacking and cabling your MultiFRAD. Safety Warnings are
detailed, followed by the installation procedure in which each cable is connected to the MultiFRAD
and the unit is powered on.
Chapter 3 - Software Loading and Configuration
Chapter 3 details the software loading and configuration procedures. The MultiFRAD software is
windows based; numerous configuration options are available and are described in this chapter.
Chapter 4 - MultiFRAD Software
Chapter 4 describes the MultiFRAD software from an applications approach, and includes examples
of possible uses.
Chapter 5 - Remote Configuration and Management
Chapter 5 provides procedures for changing the configuration of a remote MultiFRAD. Remote
configuration enables you to change the configuration of a unit by simply connecting a PC with
communications software to a remote MultiFRAD that has communications software and a modem
connected to the command port. You can then configure the unit. Chapter 5 also describes a typical
Telnet Client configuration application and Web browser configuration.
Chapter 6 - Warranty, Service and Tech Support
Chapter 6 provides instructions on getting service for your MultiFRAD at the factory, a statement of
the limited warranty, information about our user bulletin board service, and space for recording
information about your MultiFRAD prior to calling Multi-Tech’s Technical Support personnel.

8
MultiFRAD User Guide
Front Panel Description
The front panel has three groups of LEDs that provide the status of the LAN connection, trunk and
data channel activity, and general status of the MultiFRAD. From left to right, the first group of LEDs
indicates whether the self test passed or failed and if the power On/Off switch on the back of the
MultiFRAD is switched On. The Ethernet LEDs display LAN activity; i.e., they show whether the
MultiFRAD is connected to the LAN, transmitting or receiving packets, and if a data collision is
occurring. The composite trunk LEDs display the trunk status, show whether a trunk is ready to
transmit or receive serial data, and indicate if an external communications device with a V.35
interface is connected to the MultiFRAD. The data Channel 1 and data Channel 2 LEDs display the
status of the two data Channels, including whether the data Channel or the attached device is ready
to transmit or receive data and if the data Channel is configured for a V.35 serial interface. Finally, the
voice/fax LEDs indicate the configuration and status of these two channels.
Figure 1-2. Front Panel
BOOT The BOOT indicator lights for 75 seconds (approx.) when power is applied to the MultiFRAD.
POWER The POWER indicator lights when the Power switch is set to the “1” (up, On) position.
ETHERNET
RCV Receive indicator blinks when packets are being received from the local area network.
LNK Link indicator lights indicating that the MultiFRAD is connected to the local area network.
XMT Transmit indicator blinks when packets are being transmitted to the local area network.
COL Collision indicator lights when a collision is in progress, that is, when two nodes are
transmitting packets at the same time.
COMPOSITE (TRUNK)
RCV Receive indicator blinks when the trunk is receiving data.
CTS Clear To Send indicator lights when the trunk is ready to transmit data.
CD Carrier Detect indicator lights when the MultiFRAD detects a carrier signal on the trunk line.
LNK The composite Link LED blinks slowly when it detects the frame relay management type.
Then, when at least one DLCI goes active, it blinks quickly. When all DLCIs are active, it
remains on. In PPP mode, it remains on all the time.
XMT Transmit indicator blinks when the trunk is transmitting data.
RTS Request to Send indicator lights then the trunk is ready to receive data.
V35 The V35 indicator lights whenever the trunk is configured for a V.35 interface; i.e., the shunt
for the trunk is in the V.35 position.
EXT External indicator lights when the MultiFRAD is configured for an external composite device.
DATA CHANNELS
XMT Transmit indicator blinks when the Channel is transmitting data.
RCV Receive indicator blinks when the Channel is receiving data.
CTS Clear To Send indicator lights when the Channel is ready to transmit data.
XMT Transmit indicator blinks when voice packets are being transmitted to the local area network.
RCV Receive indicator blinks when voice packets are being received from the local area network.
XSG Transmit Signal indicator lights when the FXS-configured Channel is off-hook, the FXO-
configured Channel is receiving a ring from the Telco, or the M lead is active on the E&M-
configured Channel (i.e., the MultiFRAD is receiving a ring from the PBX).
V35 The V35 indicator lights whenever the Channel is configured for a V.35 interface; i.e., the
Channel shunt is in the V.35 position.

9
Chapter 1 - Introduction and Description
VOICE/FAX CHANNELS
FXS Foreign Exchange Station indicator lights when the voice/fax Channel is configured for FXS
operation.
FXO Foreign Exchange Office indicator lights when the voice/fax Channel is configured for FXO
operation.
E&M Ear and Mouth indicator lights when the voice/fax Channel is configured for E&M operation.
FAX Fax indicator lights when there is fax traffic on the voice/fax Channel.
XMT Transmit indicator blinks when voice packets are being transmitted to the composite link.
RCV Receive indicator blinks when voice packets are being received from the composite link.
XSG Transmit Signal indicator lights when the FXS-configured Channel is off-hook, the FXO-
configured Channel is receiving a ring from the PBX, or the M lead is active on the E&M-
configured Channel (i.e., the MultiFRAD is receiving a ring from the PBX).
RSG Receive Signal indicator lights when the FXS-configured Channel is ringing, the FXO-
configured Channel has taken the line off-hook, or the E lead is active on the E&M-
configured Channel.

10
MultiFRAD User Guide
Back Panel Description
All the cable connections to the MultiFRAD are made at the back panel. Four categories of signal
cables are used on the MultiFRAD: Ethernet, Channels, Command Port, and Trunk (RS232/V.35).
The back panel connectors are shown in Figure 1-3 and described in the following groups.
VOICE/FAX CHANNEL 2
E&M FXO FXS
VOICE/FAX CHANNEL 1
E&M FXO FXS
ETHERNET RS232
COMMAND10BASE-T
I
O
GND
CHANNEL 2 (RS232C/V.35)
TRUNK (RS232C/V.35) CHANNEL 1 (RS232C/V.35) POWER

11
Chapter 1 - Introduction and Description
Shunts
There are three shunts (Figure 1-4) on the printed circuit board for the trunk and the data Channels.
Trunk RS232
Shunt Position
Trunk V.35
Shunt Position
Channel 1 V.35
Shunt Position
Channel 2 V.35
Shunt Position
Figure 1-4. Shunts
The MultiFRAD has separate shunts for the composite link (or trunk) and both data Channels. Both
the default RS232 Shunt Position and the V.35 position for the Trunk are identified. The V.35
positions for the Channel shunts are also shown. To change the position of a shunt, refer to the V.35
Shunt procedure in Chapter 2.

12
MultiFRAD User Guide
Technical Specifications
The MultiFRAD conforms to the following specifications:
• Provides access to Frame Relay Networks for IP, IPX, bridged LAN traffic, Async and HDLC
Sync devices
• Trunk and data ports can be configured as either EIA-232 or V.35
• Trunk speeds up to T1/E1, synchronous
• Command Port - 19.2 Kbps, asynchronous
• 4 MB DRAM
• 1MB of Flash memory
Data Ports Supports 2 data ports
• Data port speeds from 300 bps to 115.2 Kbps asynchronous and 4800 bps to 128 Kbps
synchronous
• Asynchronous data format parameters: 5, 6, 7, 8 data bits; Even, Odd, None parity; 1,
1.5, 2 stop bits
• Async Data port options: local echo, hardware or software flow control, pacing, Xon pass-
thru, ENQ/ACK spoofing
• Sync Channel parameters: internal/external clocking, flag or mark idle, NRZ/NRZI encoding,
interframe timer
• Special APSM mode to allow Data port and LAN traffic muxing over a single PVC
Ethernet Port
• Routing Protocols - IP and IPX and bridging all others
• Ethernet Interface - 10Base-T (twisted pair) RJ-45 connector
• Special APSM mode to allow LAN traffic and Data port muxing over a single PVC
Command Port
• Single 19.2K bps asynchronous Command Port with DB25 female connector.
Trunk Port
• T1/E1 (1.544M/2.048 Mbps) sync link using DB25 male connector. Optional ITU-T V.35
interface using a V.35 adapter cable.
• Supports over 900 concurrent PVCs. DLCI values from 16 to 1007
• ANSI Annex D, AnnexA, or LMI link management protocols
Electrical/Physical
• Power Supply Input: 100 to 250V AC ~ 50 to 60 HZ, 0.9A
• Power Supply Output: +5V DC @ 3.0A, +12V DC @ 0.5A, -12V DC @ 0.2A
• Power Consumption: 10 Watts
• Dimensions - 2.25" high x 9" wide x 12.875" deep
• Weight - 4.5 pounds (1.7 kg)
Requirement
• PC with one serial COM port to connect to the Command Port of the MultiFRAD for
configuration

Chapter 2 - Installation

14
MultiFRAD User Guide
Introduction
This chapter will guide you through the unpacking and installation of your MultiFRAD. The installation
procedure, which is preceded by important safety warnings, provides step-by-step instructions on
cabling and powering-on the MultiFRAD. Chapter 3 provides instructions on installing and configuring
the MultiFRAD software.
Safety Warning Telecom
1. Never install phone wiring during a lightning storm.
2. Never install phone jacks in wet locations unless the jacks are specifically designed for wet
locations.
3. This product is to be used with UL and cUL listed computers.
4. Never touch uninsulated phone wires or terminals unless the phone line has been disconnected
at the network interface.
5. Use caution when installing or modifying phone lines.
6. Avoid using a phone (other than a cordless type) during an electrical storm. There may be a
remote risk of electrical shock from lightning.
7. Do not use the phone to report a gas leak in the vicinity of the leak.
8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunication line Cord.
Lithium Battery Caution
Caution: Danger of explosion if battery is incorrectly replaced.
A lithium battery on the voice/fax channel board provides backup power for the time keeping
capability. The battery has an estimated life expectancy of ten years.
When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the voice/
fax board must be sent back to Multi-Tech Systems for battery replacement.

15
Chapter 2 - Installation
Unpacking your MultiFRAD
Remove all items from the box. Your shipping box should contain the MultiFRAD, a power supply,
various cables, software and manual disks, and a MultiFRAD Quick Start Guide. Inspect all items
(Figure 2-1) before proceeding with the installation. If any item appears to be damaged, do not
power up the unit; contact Multi-Tech’s Technical Support personnel for advice (Refer to Chapter 6).
If no damage is observed, configure the MultiFRAD using the information in the rest of this chapter.
MADE IN U.S.A
MADE IN U.S.A
Figure 2-1. Unpacking the FR220/V2

16
MultiFRAD User Guide
Cabling your MultiFRAD
Cabling your MultiFRAD involves making the proper Power, Command Port, Ethernet, and Channel
(and Voice/Fax, FR220/V2 Only) connections. Figure 2-2 shows the back panel connectors and the
associated cable connections. The MultiFRAD supports two data channels.
Note: Before starting to cable your MultiFRAD (FR220/V2 Only), perform the E&M Jumper Block
Positioning Procedure if either voice/fax channel (1 or 2) will be connected to an E&M trunk that is a
Type 1,3,4, or 5 rather than a Type 2 (the default position).
The following steps detail the procedures for connecting the cables to your MultiFRAD.
1 Connect one end of a DB25 cable to each of the data channel connectors on the back of your
MultiFRAD (labeled CHANNEL 1-2). See Figure 2-2. Connect the other end of each cable to a
channel device.
Note: Both channels support the RS232/V.35 protocols, and either asynchronous or HDLC
synchronous RS232 data equipment such as multiplexers.
Power Connection
Command Port Connection
FXS
E&M
FXO
PSTN
Ethernet Connection
Cables to Channel Devices
T1 DSU, 56K DSU, or
Comparable Link Device
VOICE/FAX CHANNEL 2
E&M FXO FXS
VOICE/FAX CHANNEL 1
E&M FXO FXS
ETHERNET RS232
COMMAND10BASE-T
I
O
GND
CHANNEL 2 (RS232C/V.35)
TRUNK (RS232C/V.35) CHANNEL 1 (RS232C/V.35) POWER
PBX
Voice/Fax Channels
1 & 2 Connections
Figure 2-2. Cable Connections
2 Connect one end of a DB25 (female) cable to the Trunk connector (Figure 2-2). Connect the other
cable end to your T1 DSU, 56K DSU, or compatible link device.
3 Connect a network cable to the 10 BASE-T Ethernet connector (shown in Figure 2-2). Connect the
other end of the cable to your LAN.
4 Connect the MultiFRAD to your PC using the short RJ-45 to DB9 (female) cable provided with your
unit. Plug the RJ-45 end of the cable into the Command Port jack (labeled COMMAND) of the
MultiFRAD and the other end into the serial port on the PC.
Note: The E&M, FXS, and Ethernet ports are not designed to be connected to a Public
Telecommunication Network.
5 On the FR220/V2 only: if you are connecting your MultiFRAD to a station device; e.g., analog
telephone, fax machine, or Key Telephone System (KTS); connect one of the supplied RJ-11 cables
to the Voice/Fax Channel 1 FXS connector on the back of the MultiFRAD and the other end to the
station device.

17
Chapter 2 - Installation
If you are connecting your MultiFRAD to a PBX extension, connect one of the supplied RJ-11 cables
to the Voice/Fax Channel 1 FXO connector on the back of the MultiFRAD and the other end to the
PBX extension
If you are connecting your MultiFRAD to an E&M trunk from a telephone switch, connect one end of
an RJ-45 phone cord to the Voice/Fax Channel 1 E&M connector on the back of the MultiFRAD and
the other end to the trunk. Note:Appendix a has a pinout diagram for the E&M back panel connector
on the MultiFRAD.
6 Repeat the above step to connect the remaining telephone equipment to Voice/Fax Channel 2 on
your MultiFRAD.
7 Connect the power supply to a liveAC outlet, then connect the power supply to the MultiFRAD as
shown in Figure 2-2. The Power connector is a 7-pin circular DIN connector.
At this time your MultiFRAD is completely cabled. Proceed to the section Loading Your Software to
install your software.

18
MultiFRAD User Guide
E&M Jumper Block Positioning Procedure
Each voice/fax channel on the FR220/V2 Only has a separate E&M jumper block, located near the
channel jacks on the back panel of the MultiFRAD. Each jumper block has 8 pairs of pins with a
jumper plug on three adjacent pairs of pins. The E&M type numbers are labeled on the printed circuit
board, and the jumper plug needs to be centered on the E&M type number corresponding to type of
E&M connection used on that channel (1 or 2). Perform the following procedure if it is necessary to
move the E&M jumper block from its default (Type 2) position.
1 Ensure that the external power supply is disconnected from the MultiFRAD.
2 Turn the MultiFRAD upside down and remove the cabinet mounting screw at the center back of
the cabinet.
3 Turn the MultiFRAD right side up, then slide the base out the rear of the cabinet.
Note: To change a jumper position, lift the jumper plug up off the jumper block, then move it to the
new position, ensuring that the middle jumper of the jumper block is centered on the E&M type
number (1,3; 4; or 5). See Figure 2-3.
Jumper Block
In Position 2
(Default)
2
Alternate Positions
45
1,3
Figure 2-3. E&M Jumper Block Positions
4 Change the jumper block position for any voice/fax channel to be connected to an E&M trunk that
is not a Type 2 (the default position).
5 Slide the base all the way into the cabinet until it stops.
6 Turn the MultiFRAD upside down and replace the cabinet mounting screw that was removed in
step 2.
7 Turn the MultiVOIP right side up, then return to the previous section to cable the MultiVOIP
FR220/V2 Only.

Chapter 3 - Software Loading and Configuration

20
MultiFRAD User Guide
Installing Your Software
The following procedure does not provide every screen or option used in the process of installing the
MultiFRAD software. The assumption is that a technical person with a thorough knowledge of
Windows and the software loading process is doing the installation.Additional information on the
MultiFRAD software is provided in the User Guide supplied with your MultiFRAD.
1 Run Windows on the PC that is connected to the Command Port.
2 Insert the MultiFRAD Disk 1 into the disk drive on the PC that is connected to the Command Port.
3Win3.1 users - in Program Manager, click File | Run. In the Run dialog box, type a:\setup.exe or
b:\setup.exe (depending on the location of your floppy disk drive) in the Command Line field and
then click OK.
Win95/98/NT users - click Start | Run. In the Run dialog box, type (or click the down arrow and
choose) a:\setup or b:\setup (depending on the letter of your floppy disk drive) and then click OK.
4 The MultiFRAD 200 Series Setup Welcome screen is displayed.
Click Next> to continue.
5 Follow the on-screen instructions to install your MultiFRAD software.
You can choose the Destination Location of your MF200 software or you can accept the default
destination by clicking Next>. If you click Browse, you can select a different folder for your
MultiFRAD software; however, it is recommended that you accept the default folder, MF200.
6 The next dialog box enables you to name the Program Folder for the MF200 files. You can select the
default name, MultiFRAD 200, or name it anything you like; when done, click Next> to continue.