Multitech MTS2SA User manual

MultiConnect™SS
Serial-to-Serial Device Server
User Guide

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 2
MultiConnect™SS User Guide
Serial-to-Serial Device Server (MTS2SA-T & MTS2SA-T-R)
PN S000354C, Version C
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-
Tech Systems, Inc. All rights reserved.
Copyright © 2004-8, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Revisions
Revision Level Date Description
A07/12/04 Initial release for Serial-to-Serial adapter.
B05/11/05 Added more graphics to Connections sections. Added more power pin text.
Removed the Command Line Interface section and the Application
Examples from this document. Users should see the the common Command
Line Interface and Application Examples (S000368x).
C 01/30/08 Updated the Technical Support section. Changed the panel mounting screw
separation measurement. Updated the Warranty and Repairs Statement.
Added the WEEE Directive.
Trademarks
MultiConnect is a trademark of Multi-Tech Systems, Inc. The Multi-Tech logo is a registered trademark of Multi-Tech
Systems, Inc..
All other products or technologies are the trademarks or registered trademarks of their respective holders.
Patents
This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 5,628,030; 5,450,425. Other
patents pending.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717
Fax: [phone]
Internet Address: http://www.multitech.com
Technical Support
Country By Email By Phone
Europe, Middle East, Africa: [email protected] [phone]
U.S., Canada, all others: suppor[email protected] 800-972-2439 or
763 717-5863

Table of Contents
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 3
Table of Contents
Chapter 1 – Product Description & Specifications....................................................................................................4
Product Description....................................................................................................................................................4
Applications................................................................................................................................................................4
Product Builds............................................................................................................................................................5
Package Contents......................................................................................................................................................5
Handling Precautions.................................................................................................................................................5
Specifications.............................................................................................................................................................6
LED Indicators............................................................................................................................................................7
Chapter 2 – Installation................................................................................................................................................8
Attaching the MultiConnect to a Fixed Location.........................................................................................................8
Serial-to-Serial Installation .........................................................................................................................................9
Connecting the Cables...............................................................................................................................................9
Chapter 3 – Managing and Configuring the MultiConnect .....................................................................................11
Two Ways to Login...................................................................................................................................................11
Login Using TTY ..................................................................................................................................................11
Login Using Telnet through the PPP Interface.....................................................................................................11
About Command Mode and Data Mode...................................................................................................................11
Chapter 4 – Command Line Interface and Application Examples .........................................................................12
Chapter 5 – Setting Country or Region Codes Using the CLI................................................................................13
Chapter 6 – Flash Upgrade........................................................................................................................................14
Introduction ..............................................................................................................................................................14
Serial Flash Upgrade Scenario ................................................................................................................................14
Appendix A – Regulatory Information......................................................................................................................15
Appendix B – Warranty and Service.........................................................................................................................16
Replacement Parts...............................................................................................................................................17
Appendix C – WEEE Directive (Waste Electrical and Electronic Equipment).......................................................18
Introduction ..............................................................................................................................................................18
Instructions for Disposal of WEEE by Users in the European Union........................................................................18
Index............................................................................................................................................................................19

Chapter 1 – Product Description and Specifications
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 4
Chapter 1 – Product Description &
Specifications
Product Description
The MultiConnect serial-to-serial device server enables installed serial devices to connect to the Internet for remote
monitoring, control and configuration.
Internet-Enable Any Device. The MultiConnect provides the powerful ability to IP-enable serial devices allowing
more options for data acquisition, device management, and industrial control than would otherwise be available.
Simply install the MultiConnect between a serial device and an analog, ISDN, or wireless modem to send and receive
data over the Internet. It can also serve as a single Web page in response to a Web browser request.
Reduces Development Time. MultiConnect can make your existing and next generation serial device IP-ready
without requiring hardware changes to its design. MultiConnect actually provides faster time-to-market because it
relieves the burden and expense of writing and maintaining Internet applications. The complete, ready-to-integrate
MultiConnect allows you to enhance your product while you focus on developing its core features.
Management and Configuration. MultiConnect has several means of management and configuration built into the
design. It supports remote configuration, which means you can have central site setup and control of the remote
MultiConnect device servers via the command line interface or telnet.
Applications
The MultiConnect will IP-enable any device to provide remote monitoring, control and configuration of any system.
The solution is ideal for the following applications:
•Appliances
•ATM terminals
•Credit card and check verification systems
•Data collection
•Gas pumps
•Industrial and medical remote monitoring systems
•Point-of-sale terminals
•Remote diagnostics
•Remote metering
•Security systems
•Ticketing machines
•Vending/gaming machines
•And more…..

Chapter 1 – Product Description and Specifications
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 5
Product Builds
Product Description Region
MTS2SA-T Serial-to-Serial + IP (External Power) Global
MTS2SA-T-R Serial-to-Serial + IP (RS-232 Power) Global
Note: The MTS2SA-T-R (RS-232 Powered) requires power to be supplied into Pin 6 of
the female DB9.
Package Contents
•One MultiConnect Device Server
•One universal power supply with power cord included with the externally powered device server
•One RS-232 cable included with the RS-232 Serial-to-Serial device server
•One mounting bracket
•Four adhesive-backed rubber feet (table-top mounting)
•One Quick Start Guide
•One MultiConnect CD
Handling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge.
Although input protection circuitry has been incorporated into the devices to minimize the effect of this static buildup,
proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.

Chapter 1 – Product Description and Specifications
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 6
Specifications
Category Description
Memory 8 MEG
Flash Memory 2 MEG
Protocols Supported ARP, DHCP, FTP, HTTP, ICMP, IP, POP3, PPP, SMTP, TCP, Telnet, TFTP, and
UDP
Serial Interface Standard DCE serial
Data Formats Serial, binary, asynchronous
Data Rates 300; 1200; 2400; 4800; 9600; 19200; 38400; 57600; 115200; 230400 bps
Flow Control RTS/CTS (hardware)
Management Serial; Telnet
Security Username and password authentication using local database
System Software Flash ROM standard: downloadable from a TCP/IP host (TFTP) or Xmodem via
Serial
LEDs ACT (Activity) and STS (Status)
Ethernet IEEE 802.3
Power Requirements With External Power (MTS2SA-T) Power Consumption
@ 9V DC: Typical 240mA Maximum 250mA
With RS-232 Power (MTS2SA-T-R) Power Consumption
@ 5V DC: Typical 95mA Maximum 105mA
@ 10V DC: Typical 50mA Maximum 60mA
@ 15V DC: Typical 35mA Maximum 45mA
@ 20V DC: Typical 28mA Maximum 38mA
@ 25V DC: Typical 24mA Maximum 34mA
Operating Temperature 32°to +120°F (0°to 50°C); humidity range 25-85% (non-condensing)
Storage Temperature -40°C to +85°C
Physical Dimensions 3.5" w x 2.1" h x 0.98" d; 3.4 oz.
8.8 cm x 5.3 cm x 6 cm; 96 g
Certifications Safety Certifications:
UL60950
cUL60950
EN60950
ACA TS001 / AS 3260
EMC Safety Approvals:
FCC Part 15 Class A
EN55022
EN55024
CE Marked
Features Serial interface supports DTE speeds to 230K bps
Embedded TCP/IP stack
External and RS-232 power options
High performance processor runs ARP, DHCP, FTP, HTTP, ICMP, IP, POP3,
PPP, SMTP, SNMP, SNMP, TCP, Telnet, TFTP, UDP protocols
Command line interface
Flash memory to update firmware with the latest enhancements
Flexible IP protocol stack
Compact, rugged industrial chassis design
Desktop or panel mounting
Two-year warranty

Chapter 1 – Product Description and Specifications
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 7
Category Description
Software Features Internet Applications
DHCP Client:
Request IP address for Ethernet Interfaces
Telnet Server:
Command Line Configuration
Auto Dial-out Feature
Command line via custom port (other than standard port 23)
Telnet Client:
Connect to remote Telnet Server
Serial Auto Dial-in Feature
Terminal Server:
Network to Serial Connectivity
Serial to Network Connectivity
TFTP Server:
Flash Upgrade
SMTP Client:
The email client embedded in the MultiConnect sends email to the
configured recipients.
POP3 Client:
The email client embedded in the MultiConnect receives email from the
POP3 Server. This feature is useful for field upgrades. Firmware upgrades
can be sent as attachments.
HTTP Server:
To host Web pages on behalf of the serial device for monitoring and
configuration of the serial device.
Functional Features
Command Line Configuration over Serial or Ethernet
Serial - TTY
Ethernet - Telnet
Username and Password Authentication Using Local Database
The Username and Password can be created using commands.
The User database authenticates the Users before access to command
mode of the MultiConnect is enabled.
Remote Transparent Bridging
Ethernet to Serial Bridging
Point-to-Point Protocol (PPP)
Negotiations Bridging Control Protocol
- 802.3 MAC Type
CCP Compression
LED Indicators
Name Description
ACT Activity – Lit when data is being transmitted or received.
STS Status – Blinks to indicate that the unit is functioning.

Chapter 2 – Installation
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 8
Chapter 2 – Installation
Attaching the MultiConnect to a Fixed
Location
The MultiConnect device server is design to be used on the desktop or to be panel-mounted. To attach the bracket
for panel-mounting, following these steps:
1. Typically, the MultiConnect device server is mounted against a flat surface with two mounting screws. Drill the
mounting holes at the desired location. The mounting holes must separated by 4 -15/16 inches center-to-center.
2. To attach the brackets to the MultiConnect, slide the mounting brackets into the corresponding slots on the back
of the MultiConnect chassis.
3. Attach the device server to the surface with two screws.

Chapter 2 – Installation
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 9
Serial-to-Serial Installation
This is an example of a typical setup.
Connecting the Cables
Serial-to-Serial Power Connections
Powered in one of two ways:
Powered by External Power Supply
MTS2SA-T Powered through RS-232 Cable (Pin 6) MTS2SA-T-R
RS-232 Connector
RS-232 & External Power Connectors
RS-232 Connector
RS-232 Power Pin Connector

Chapter 2 – Installation
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 10
Pin Functions of the Female End Connector
The following tables explain the pin functions.
External Power Powered
Through Pin 6
Signal IN/OUT Signal IN/OUT
Pin 1 CD O Pin 1 CD O
Pin 2 TX O Pin 2 TX O
Pin 3 RX I Pin 3 RX I
Pin 4 DTR I Pin 4 DTR I
Pin 5 GND -- Pin 5 GND --
Pin 6 DSR O Pin 6* Power
Pin 7 CTS I Pin 7 CTS I
Pin 8 RTS O Pin 8 RTS O
Pin 9 RI O
Multi-Tech
MultiConnect
Female Connector
Pin 9 RI O
*Pin 6 Input Power Consumption
@ 5V DC: Typical 190mA Maximum 245mA
@ 10V DC: Typical 100mA Maximum 120mA
@ 15V DC: Typical 69mA Maximum 83mA
@ 20V DC: Typical 54mA Maximum 65mA
@ 25V DC: Typical 45mA Maximum 55mA
Warning:
When supplying power to the RS-232 connector, make sure the power does
not feed the DTE device.
Pin Functions of the Male End
The following table explains the pin functions.
RS-232
Signal IN/OUT
Pin 1 CD I
Pin 2 RX I
Pin 3 TX O
Pin 4 DTR O
Pin 5 GND -
Pin 6 DSR I
Pin 7 RTS O
Pin 8 CTS I
Pin 9 RI I
Multi-Tech
Male Connector