Multitech FaxFinder FF110 User manual

FaxFinder™
Model FF110
V.34 Fax Server
Quick Start Guide

2
FaxFinder Model FF110 V.34 Fax Server
Quick Start Guide
P/N 82010272L, Revision C
Copyright © 2006 by Multi-Tech Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the
right to revise this publication and to make changes from time to time in the content
hereof without obligation of Multi-Tech Systems, Inc., to notify any person or or-
ganization of such revisions or changes.
Record of Revisions
Revision Date Description
A 02/12/04 Initial Release, Rev A.
B 01/21/05 Updated tiff viewer drawings, added
FFCF Manager info.
C 05/12/06 Revise descriptions of Device Mgr
SW and of client SW to rev level
1.06.
Trademarks
FaxFinder, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech
Systems, Inc. All other brand and product names mentioned in this publication are
trademarks or registered trademarks of their respective companies.
GENERAL CONTACT TECHNICAL SUPPORT
Country By E-mail By Phone
France support@
multitech.fr (33) 1-64 61 09 81
India support@
multitechindia.
com
(91) 124-
2340780
Europe,
Asia,
Africa
support@
multitech.co.uk (44) 118 959 7774
Multi-Tech
Systems, Inc.
2205 Woodale Drive
Mounds View,
Minnesota
55112, USA
[phone]
[phone]
Fax: [phone]
www.multitech.com
U.S.,
Canada,
All Others
support@
multitech.com (800) 972- 2439; (763)
717-5863

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Contents
GETTING STARTED............................................................................... 5
FRONT PANEL LEDS................................................................................. 5
WE SUPPLY............................................................................................... 5
YOU SUPPLY............................................................................................. 6
PREREQUISITE:ORDERING THE DID LINE................................................ 7
SERVER INSTALLATION PROCESS.................................................. 8
PART A: CONNECTING THE FAXFINDER TO POWER OUTLET,PHONE LINES,
AND ETHERNET......................................................................................... 8
1. Connect FaxFinder to AC Outlet..................................................... 8
2. Connect FaxFinder to DID Line...................................................... 8
3. Connect FaxFinder to POTS Line ................................................... 9
4. Connect FaxFinder to Ethernet Network......................................... 9
5. Do Power-On Test........................................................................... 9
PART B: CONFIGURING THE FAXFINDER SERVER ................................... 10
1. Setting Admin PC to Startup IP Address ....................................... 10
2. Logging In (I)................................................................................. 11
3. Setting FaxFinder IP Addresses .................................................... 11
4. Resetting Admin PC to Its Regular IP Address.............................. 12
5. Logging In (II) ............................................................................... 12
6. Setting Administrative Functions................................................... 12
7. Setting Up the Mail Server............................................................. 15
8. Configuring the FaxFinder’s Inbound DID Modem...................... 16
9. Configuring the FaxFinder’s POTS Modem.................................. 18
10. Changing Admin’s Server Password........................................... 21
11. Specifying Admin’s Client Password........................................... 22
12. Sending Test Fax from Fax Machine to FaxFinder..................... 23
13. Assigning DID Numbers to Network Clients ............................... 25
CLIENT SOFTWARE INSTALLATION PROCESS ......................... 26
INSTALL FAXFINDER CLIENT SOFTWARE................................................ 26
ASSOCIATE CLIENT WITH SPECIFIC FAXFINDER UNIT(S)........................ 27
MAKING ADDRESS BOOK ENTRIES ......................................................... 30
Making an Address Book by Direct Data Entry ................................ 30

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Making Address Book Entries by Synchronization with Microsoft
Outlook ...............................................................................................31
SEND TEST FAX.......................................................................................33
DEVICE MANAGER SOFTWARE FUNCTIONS ..............................34
INSTALLING DEVICE MANAGER SOFTWARE ............................................34
ADDING FAXFINDERS..............................................................................36
SYNCHRONIZING PHONEBOOKS ...............................................................37
CLIENT OPERATION............................................................................40
SENDING A FAX (QUICK VERSION)..........................................................40
SENDING A FAX (DETAILED VERSION) ....................................................42
SENDING A TEST FAX FROM FF CLIENT TO FAX MACHINE......................48
RECEIVING A FAX....................................................................................49
TECH SUPPORT.....................................................................................51

Multi-Tech FaxFinder Quick Start Getting Started
5
Getting Started
Thisguideshowsyouhow to set up your Multi-Tech Model FF110
FaxFinder.
Your FaxFinder is a complete, economical, easy-to-use network fax
server. It allows you to receive faxes as emails and send faxes from
any application that can print. Simply hook up a DID trunk and a
regular POTS phone line, make an Ethernet connection to your LAN,
and assign client email addresses to the DID numbers.
Front Panel LEDs
We Supply
• An FF110 FaxFinder with factory-installed software
• A set of four self-adhesive plastic feet
• A power supply
• One common telephone cable (RJ-11 at both ends)
• One DID telephone cable (RJ-11 at one end; RJ12 at other end)
• A product CD with software for client PCs, software for the
administrator’s PC, and additional documentation for both
administrators and client/users
• This printed Quick Start Guide

Getting Started Multi-Tech FaxFinder Quick Start
6
You Supply
•A nearby AC power outlet
•A nearby phone line jack
•A connection to your Ethernet LAN
•A nearby analog DID trunk line with a block of associated DID
telephone numbers
•A common subscriber phone line (POTS)
•An administrative PC (with Windows NT, Windows 2000, or
Windows XP as an operating system and with a web browser) to
configure the FaxFinder unit and run the FaxFinder/CallFinder
Manager software
•Client PCs with email and printing applications. Client PCs on
your network will receive faxes in their email inboxes. They will
send faxes by printing to the FaxFinder server from application
programs while running the FaxFinder client software.

Multi-Tech FaxFinder Quick Start Getting Started
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Prerequisite: Ordering the DID Line
To operate the FaxFinder system, you will need a DID (Direct Inward
Dial) line in your office. You must order the DID line from your local
telephone operating company (telco). A DID line allows one phone
line to be associated with multiple directory numbers. However, only
one call can occur on this line at any given time.
DID lines are sold in groups. For example, a telco in New York City
might offer a DID line with a set of 20 directory numbers in the range
of 212-555-4101 through 212-555-4120.
When ordering your DID line, ask the telco representative for these
details about the DID service. These details will be important when
setting up your FF110 Fax Server.
Parameter Value Required by
Telco
Number of digits used
to designate the DID extension
(usually 3, 4, 6, or 7)
Type of “DID Start” used
(wink, immediate, or delay dial)
You will need this information to configure your FaxFinder Server
(see step 8 on page 16).

Server Installation Multi-Tech FaxFinder Quick Start
8
Server Installation Process
Part A: Connecting the FaxFinder to Power Outlet, Phone
Lines, and Ethernet
Summary: Turn off your computer. Place the FaxFinder in a
convenient location, and then connect it to your AC power outlet,
DID line, POTS line, and Ethernet.
1. Connect FaxFinder to AC Outlet
Make sure the FaxFinder’s power switch is OFF. Plug the DC power
transformer into a power outlet or power strip. Plug the other end
into the PWR jack on your FaxFinder. The DC power transformer is
included with your FaxFinder.
Caution: Use only the DC power transformer supplied with
the FaxFinder. Use of any other transformer voids
the warranty and can damage the FaxFinder.
2. Connect FaxFinder to DID Line
Plug one end of the phone cable into the FaxFinder’s DID jack and
the other end into an analog DID trunk line jack. The DID Line cable
is included with your FaxFinder.
Caution: The DID Line cable has an RJ11 connector on
one end (this is the larger of the two connectors; it
goes to the telephone wall receptacle). The DID
Line cable has an RJ12 connector on the other
end (this is the smaller connector; it goes to the
DID Port on the FaxFinder unit).
Never plug the DID connector into a standard
POTS Line. This may damage the FaxFinder or
the central office equipment. Use only an analog
DID Line.

Multi-Tech FaxFinder Quick Start Server Installation
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3. Connect FaxFinder to POTS Line
Plug one end of the phone cable into the FaxFinder’s POTS jack
and the other end into your standard telephone line jack. The POTS
Line cable is included with your FaxFinder.
4. Connect FaxFinder to Ethernet Network.
Plug one end of your RJ45 ethernet cable into the FaxFinder’s
ethernet jack and the other end into your network ethernet hub. This
ethernet cable is not included with your FaxFinder unit.
Caution: Before connecting to the Ethernet Network, make
sure that the network to which you are connecting
the FaxFinder is not a 192.168.2.x subnet.
If it is a 192.168.2.x subnet, connect from the
Admin PC to the FaxFinder using an RJ45
crossover cable until the FaxFinder’s IP address
has been configured. Thereafter, connect the
FaxFinder into the network with an ordinary RJ45
cable.
5. Do Power-On Test
Test your FaxFinder by turning it on (an on-off switch is located on
the back panel). When you apply power, the FaxFinder performs a
diagnostic self-test. The Status indicator flashes when the test is
complete and the unit is ready. If this does not happen, check that
the power switch is on, the power supply is solidly connected, and
the AC outlet is live.

Server Installation Multi-Tech FaxFinder Quick Start
10
Part B: Configuring the FaxFinder Server
1. Setting Admin PC to Startup IP Address
a. Connect a pc to your network.
b. Set the pc IP address to 192.168.2.x subnet (using any address
excluding 192.168.2.1).
Windows XP
a. From the Windows desktop,
right-click on “My Network Places,”
and select “Properties.”
b. In the Network Connection
screen, right-click on “Local Area
Connection.”
c. In the Local Area Connection
Properties screen, on the
“General” tab, scroll to the “Internet
Protocol (TCP/IP)” entry and select
it. Click “Properties.”
d. In the Internet Protocol
(TCP/IP) Properties screen, record
the existing IP address. Then reset
the IP address to 192.168.2.2.
Windows 2000
a. From the Windows desktop, right-
click on “My Network Places,” and
select “Properties.”
b. In the Network and Dialup
Connections screen, right-click on
“Local Area Connection” and select
“Properties.”
c. In the Local Area Connection
Properties screen, select the
“Internet Protocol (TCP/IP)” entry.
Click “Properties.”
d. In the Internet Protocol (TCP/IP)
Properties screen, record the
existing IP address. Then reset the
IP address to 192.168.2.2.
Windows NT
a. From the Windows desktop, right-click on “Network Neighborhood,” and
select “Properties.”
b. In the Network screen, on the “Protocols” tab, select “TCP/IP Protocol” in
the list of Network Protocols. Click “Properties.”
c. In the Microsoft Internet Protocol (TCP/IP) Properties screen, record
the existing IP address. Then reset the IP address to 192.168.2.2.