MYDLINK DCS-8526LH User manual

?FAQ
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, use a paper
clip to press and hold the recessed Reset button until the LED
turns solid red.
During installation, ensure that:
• your router is connected to the Internet and has Wi-Fi
enabled
• your mobile device is connected to your router Wi-Fi and
has Bluetooth enabled
• your mydlink device is in range of your Wi-Fi network
Why is there a white haze when viewing in night vision
mode?
When viewing in night vision mode, the IR lights on your camera
may be reflecting off a nearby surface. Try repositioning your
camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google
Assistant. For setup instructions on these services, visit the
following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
Mounting Mounting
1/
Place the mount at the
desired location, ensuring that
location of the power cord
thread is also at the desired
location. Use a pencil to mark
the holes.
2/
Use a 6 mm drill bit to drill
two 26 mm deep holes over
the pencil marks. Hammer in
the plastic wall anchors to
support the screws.
3/
Align the mount over the
holes that are in the wall.
Use the supplied screws
to attach the mount to the
surface of the wall.
4/
Align the bottom of the
camera to the threads on
the mount. Ensure that the
camera is securely snapped
in place. If the camera is
mounted upside down,
go to your camera’s settings
in the app and enable
Invert Image.
Support
Quick Installation Guide
Full HD Pan & Tilt Pro Wi-Fi Camera
DCS-8526LH
?FAQ
Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system
(FAT32) before it can be used with this product. This can be done
in the mydlink app by selecting the Format function in the
storage menu under the Device settings.
How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up
until you see the microSD card slot.
Note: For Person Detection optimization, it is recommended
to place the camera on a table.
microSD
card
microSD
card
2020/02/12 Ver 1.00(DI)_90x130
Australia:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [e-mail]
India:
Tel: [phone] or 1860-233-3999
Web: www.dlink.co.in
E-Mail: [email protected]
Singapore, Thailand, Indonesia,
Malaysia, Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
New Zealand:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [e-mail]
South Africa and Sub Sahara
Region:
Tel: [phone]
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm
South Africa Time
Web: http://www.d-link.co.za
E-mail: [email protected].com
D-Link Middle East
Dubai, U.A.E.
Tel: [phone]
Fax: [phone]
Technical Support: [phone]
General Inquiries: [email protected]
Tech Support: suppor[email protected]
Egypt:
Technical Support Call Center: [phone]
General Inquiries: [email protected]
Tech Support : suppor[email protected]
Kingdom of Saudi Arabia:
Technical Support:
[phone]
General Inquiries: [email protected]
Tech Support: suppor[email protected]
Pakistan:
Technical Support: [phone], 34305069
General Inquiries: [email protected]
Tech Support: suppor[email protected]
Morocco:
Phone office: [phone]
Email: [email protected]
Bahrain:
Technical Support: [phone]
Tech Support: suppor[email protected]
Kuwait:
Tech Support: [email protected]

Search for mydlink and download the app.
Note: This product is incompatible with other mydlink apps
such as‘mydlink Home,’ ‘mydlink Lite,’etc.
Download the App
1
mydlink
Sign In or Sign Up for a mydlink account.
mydlink Lite users may sign in with the same
account.
Log In
2
Tap the menu button then tap Add a
Device.Scan the Setup Code on the device,
then follow the app instructions.
Add the Device
3iDevice Information
LED Behavior
Connected to Wi-Fi and mydlink
Status LED
Booting up
Ready for setup
Firmware being updated - do not power off
Full HD Pan & Tilt Pro Wi-Fi Camera
2 x Screws
2 x Wall Anchors
5 - 6.5 ft.
(1.5 - 2 m)
64o
6.5 ft.
(2 m)
min
16 ft.
(5 m)
max
Place the camera 5 to 6.5 feet (1.5 - 2 meters) from the
ground. Person Detection works best when the subject is
between 6.5 to 16 feet (2 - 5 meters) away from the camera.
Placement
Power Adapter
Quick Installation Guide
Mounting Plate

Search for mydlink and download the app.
Note: This product is incompatible with other mydlink apps
such as‘mydlink Home,’ ‘mydlink Lite,’etc.
Download the App
1
mydlink
Sign In or Sign Up for a mydlink account.
mydlink Lite users may sign in with the same
account.
Log In
2
Tap the menu button then tap Add a
Device.Scan the Setup Code on the device,
then follow the app instructions.
Add the Device
3iDevice Information
LED Behavior
Connected to Wi-Fi and mydlink
Status LED
Booting up
Ready for setup
Firmware being updated - do not power off
Full HD Pan & Tilt Pro Wi-Fi Camera
2 x Screws
2 x Wall Anchors
5 - 6.5 ft.
(1.5 - 2 m)
64o
6.5 ft.
(2 m)
min
16 ft.
(5 m)
max
Place the camera 5 to 6.5 feet (1.5 - 2 meters) from the
ground. Person Detection works best when the subject is
between 6.5 to 16 feet (2 - 5 meters) away from the camera.
Placement
Power Adapter
Quick Installation Guide
Mounting Plate

Search for mydlink and download the app.
Note: This product is incompatible with other mydlink apps
such as‘mydlink Home,’ ‘mydlink Lite,’etc.
Download the App
1
mydlink
Sign In or Sign Up for a mydlink account.
mydlink Lite users may sign in with the same
account.
Log In
2
Tap the menu button then tap Add a
Device.Scan the Setup Code on the device,
then follow the app instructions.
Add the Device
3iDevice Information
LED Behavior
Connected to Wi-Fi and mydlink
Status LED
Booting up
Ready for setup
Firmware being updated - do not power off
Full HD Pan & Tilt Pro Wi-Fi Camera
2 x Screws
2 x Wall Anchors
5 - 6.5 ft.
(1.5 - 2 m)
64o
6.5 ft.
(2 m)
min
16 ft.
(5 m)
max
Place the camera 5 to 6.5 feet (1.5 - 2 meters) from the
ground. Person Detection works best when the subject is
between 6.5 to 16 feet (2 - 5 meters) away from the camera.
Placement
Power Adapter
Quick Installation Guide
Mounting Plate

Search for mydlink and download the app.
Note: This product is incompatible with other mydlink apps
such as‘mydlink Home,’ ‘mydlink Lite,’etc.
Download the App
1
mydlink
Sign In or Sign Up for a mydlink account.
mydlink Lite users may sign in with the same
account.
Log In
2
Tap the menu button then tap Add a
Device.Scan the Setup Code on the device,
then follow the app instructions.
Add the Device
3iDevice Information
LED Behavior
Connected to Wi-Fi and mydlink
Status LED
Booting up
Ready for setup
Firmware being updated - do not power off
Full HD Pan & Tilt Pro Wi-Fi Camera
2 x Screws
2 x Wall Anchors
5 - 6.5 ft.
(1.5 - 2 m)
64o
6.5 ft.
(2 m)
min
16 ft.
(5 m)
max
Place the camera 5 to 6.5 feet (1.5 - 2 meters) from the
ground. Person Detection works best when the subject is
between 6.5 to 16 feet (2 - 5 meters) away from the camera.
Placement
Power Adapter
Quick Installation Guide
Mounting Plate

Search for mydlink and download the app.
Note: This product is incompatible with other mydlink apps
such as‘mydlink Home,’ ‘mydlink Lite,’etc.
Download the App
1
mydlink
Sign In or Sign Up for a mydlink account.
mydlink Lite users may sign in with the same
account.
Log In
2
Tap the menu button then tap Add a
Device.Scan the Setup Code on the device,
then follow the app instructions.
Add the Device
3iDevice Information
LED Behavior
Connected to Wi-Fi and mydlink
Status LED
Booting up
Ready for setup
Firmware being updated - do not power off
Full HD Pan & Tilt Pro Wi-Fi Camera
2 x Screws
2 x Wall Anchors
5 - 6.5 ft.
(1.5 - 2 m)
64o
6.5 ft.
(2 m)
min
16 ft.
(5 m)
max
Place the camera 5 to 6.5 feet (1.5 - 2 meters) from the
ground. Person Detection works best when the subject is
between 6.5 to 16 feet (2 - 5 meters) away from the camera.
Placement
Power Adapter
Quick Installation Guide
Mounting Plate

Search for mydlink and download the app.
Note: This product is incompatible with other mydlink apps
such as‘mydlink Home,’ ‘mydlink Lite,’etc.
Download the App
1
mydlink
Sign In or Sign Up for a mydlink account.
mydlink Lite users may sign in with the same
account.
Log In
2
Tap the menu button then tap Add a
Device.Scan the Setup Code on the device,
then follow the app instructions.
Add the Device
3iDevice Information
LED Behavior
Connected to Wi-Fi and mydlink
Status LED
Booting up
Ready for setup
Firmware being updated - do not power off
Full HD Pan & Tilt Pro Wi-Fi Camera
2 x Screws
2 x Wall Anchors
5 - 6.5 ft.
(1.5 - 2 m)
64o
6.5 ft.
(2 m)
min
16 ft.
(5 m)
max
Place the camera 5 to 6.5 feet (1.5 - 2 meters) from the
ground. Person Detection works best when the subject is
between 6.5 to 16 feet (2 - 5 meters) away from the camera.
Placement
Power Adapter
Quick Installation Guide
Mounting Plate

?FAQ
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, use a paper
clip to press and hold the recessed Reset button until the LED
turns solid red.
During installation, ensure that:
• your router is connected to the Internet and has Wi-Fi
enabled
• your mobile device is connected to your router Wi-Fi and
has Bluetooth enabled
• your mydlink device is in range of your Wi-Fi network
Why is there a white haze when viewing in night vision
mode?
When viewing in night vision mode, the IR lights on your camera
may be reflecting off a nearby surface. Try repositioning your
camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google
Assistant. For setup instructions on these services, visit the
following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
Mounting Mounting
1/
Place the mount at the
desired location, ensuring that
location of the power cord
thread is also at the desired
location. Use a pencil to mark
the holes.
2/
Use a 6 mm drill bit to drill
two 26 mm deep holes over
the pencil marks. Hammer in
the plastic wall anchors to
support the screws.
3/
Align the mount over the
holes that are in the wall.
Use the supplied screws
to attach the mount to the
surface of the wall.
4/
Align the bottom of the
camera to the threads on
the mount. Ensure that the
camera is securely snapped
in place. If the camera is
mounted upside down,
go to your camera’s settings
in the app and enable
Invert Image.
Support
Quick Installation Guide
Full HD Pan & Tilt Pro Wi-Fi Camera
DCS-8526LH
?FAQ
Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system
(FAT32) before it can be used with this product. This can be done
in the mydlink app by selecting the Format function in the
storage menu under the Device settings.
How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up
until you see the microSD card slot.
Note: For Person Detection optimization, it is recommended
to place the camera on a table.
microSD
card
microSD
card
2020/02/12 Ver 1.00(DI)_90x130
Australia:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [e-mail]
India:
Tel: [phone] or 1860-233-3999
Web: www.dlink.co.in
E-Mail: [email protected].com
Singapore, Thailand, Indonesia,
Malaysia, Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
New Zealand:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [e-mail]
South Africa and Sub Sahara
Region:
Tel: [phone]
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm
South Africa Time
Web: http://www.d-link.co.za
E-mail: suppor[email protected].com
D-Link Middle East
Dubai, U.A.E.
Tel: [phone]
Fax: [phone]
Technical Support: [phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Egypt:
Technical Support Call Center: [phone]
General Inquiries: [e-mail]
Tech Support : [e-mail]
Kingdom of Saudi Arabia:
Technical Support:
[phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Pakistan:
Technical Support: [phone], 34305069
General Inquiries: [e-mail]
Tech Support: [e-mail]
Morocco:
Phone office: [phone]
Email: [e-mail]
Bahrain:
Technical Support: [phone]
Tech Support: [e-mail]
Kuwait:
Tech Support: [e-mail]

?FAQ
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, use a paper
clip to press and hold the recessed Reset button until the LED
turns solid red.
During installation, ensure that:
• your router is connected to the Internet and has Wi-Fi
enabled
• your mobile device is connected to your router Wi-Fi and
has Bluetooth enabled
• your mydlink device is in range of your Wi-Fi network
Why is there a white haze when viewing in night vision
mode?
When viewing in night vision mode, the IR lights on your camera
may be reflecting off a nearby surface. Try repositioning your
camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google
Assistant. For setup instructions on these services, visit the
following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
Mounting Mounting
1/
Place the mount at the
desired location, ensuring that
location of the power cord
thread is also at the desired
location. Use a pencil to mark
the holes.
2/
Use a 6 mm drill bit to drill
two 26 mm deep holes over
the pencil marks. Hammer in
the plastic wall anchors to
support the screws.
3/
Align the mount over the
holes that are in the wall.
Use the supplied screws
to attach the mount to the
surface of the wall.
4/
Align the bottom of the
camera to the threads on
the mount. Ensure that the
camera is securely snapped
in place. If the camera is
mounted upside down,
go to your camera’s settings
in the app and enable
Invert Image.
Support
Quick Installation Guide
Full HD Pan & Tilt Pro Wi-Fi Camera
DCS-8526LH
?FAQ
Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system
(FAT32) before it can be used with this product. This can be done
in the mydlink app by selecting the Format function in the
storage menu under the Device settings.
How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up
until you see the microSD card slot.
Note: For Person Detection optimization, it is recommended
to place the camera on a table.
microSD
card
microSD
card
2020/02/12 Ver 1.00(DI)_90x130
Australia:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [e-mail]
India:
Tel: [phone] or 1860-233-3999
Web: www.dlink.co.in
E-Mail: [email protected].com
Singapore, Thailand, Indonesia,
Malaysia, Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
New Zealand:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [e-mail]
South Africa and Sub Sahara
Region:
Tel: [phone]
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm
South Africa Time
Web: http://www.d-link.co.za
E-mail: suppor[email protected].com
D-Link Middle East
Dubai, U.A.E.
Tel: [phone]
Fax: [phone]
Technical Support: [phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Egypt:
Technical Support Call Center: [phone]
General Inquiries: [e-mail]
Tech Support : [e-mail]
Kingdom of Saudi Arabia:
Technical Support:
[phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Pakistan:
Technical Support: [phone], 34305069
General Inquiries: [e-mail]
Tech Support: [e-mail]
Morocco:
Phone office: [phone]
Email: [e-mail]
Bahrain:
Technical Support: [phone]
Tech Support: [e-mail]
Kuwait:
Tech Support: [e-mail]

?FAQ
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, use a paper
clip to press and hold the recessed Reset button until the LED
turns solid red.
During installation, ensure that:
• your router is connected to the Internet and has Wi-Fi
enabled
• your mobile device is connected to your router Wi-Fi and
has Bluetooth enabled
• your mydlink device is in range of your Wi-Fi network
Why is there a white haze when viewing in night vision
mode?
When viewing in night vision mode, the IR lights on your camera
may be reflecting off a nearby surface. Try repositioning your
camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google
Assistant. For setup instructions on these services, visit the
following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
Mounting Mounting
1/
Place the mount at the
desired location, ensuring that
location of the power cord
thread is also at the desired
location. Use a pencil to mark
the holes.
2/
Use a 6 mm drill bit to drill
two 26 mm deep holes over
the pencil marks. Hammer in
the plastic wall anchors to
support the screws.
3/
Align the mount over the
holes that are in the wall.
Use the supplied screws
to attach the mount to the
surface of the wall.
4/
Align the bottom of the
camera to the threads on
the mount. Ensure that the
camera is securely snapped
in place. If the camera is
mounted upside down,
go to your camera’s settings
in the app and enable
Invert Image.
Support
Quick Installation Guide
Full HD Pan & Tilt Pro Wi-Fi Camera
DCS-8526LH
?FAQ
Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system
(FAT32) before it can be used with this product. This can be done
in the mydlink app by selecting the Format function in the
storage menu under the Device settings.
How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up
until you see the microSD card slot.
Note: For Person Detection optimization, it is recommended
to place the camera on a table.
microSD
card
microSD
card
2020/02/12 Ver 1.00(DI)_90x130
Australia:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [e-mail]
India:
Tel: [phone] or 1860-233-3999
Web: www.dlink.co.in
E-Mail: [email protected].com
Singapore, Thailand, Indonesia,
Malaysia, Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
New Zealand:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [e-mail]
South Africa and Sub Sahara
Region:
Tel: [phone]
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm
South Africa Time
Web: http://www.d-link.co.za
E-mail: suppor[email protected].com
D-Link Middle East
Dubai, U.A.E.
Tel: [phone]
Fax: [phone]
Technical Support: [phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Egypt:
Technical Support Call Center: [phone]
General Inquiries: [e-mail]
Tech Support : [e-mail]
Kingdom of Saudi Arabia:
Technical Support:
[phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Pakistan:
Technical Support: [phone], 34305069
General Inquiries: [e-mail]
Tech Support: [e-mail]
Morocco:
Phone office: [phone]
Email: [e-mail]
Bahrain:
Technical Support: [phone]
Tech Support: [e-mail]
Kuwait:
Tech Support: [e-mail]

?FAQ
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, use a paper
clip to press and hold the recessed Reset button until the LED
turns solid red.
During installation, ensure that:
• your router is connected to the Internet and has Wi-Fi
enabled
• your mobile device is connected to your router Wi-Fi and
has Bluetooth enabled
• your mydlink device is in range of your Wi-Fi network
Why is there a white haze when viewing in night vision
mode?
When viewing in night vision mode, the IR lights on your camera
may be reflecting off a nearby surface. Try repositioning your
camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google
Assistant. For setup instructions on these services, visit the
following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
Mounting Mounting
1/
Place the mount at the
desired location, ensuring that
location of the power cord
thread is also at the desired
location. Use a pencil to mark
the holes.
2/
Use a 6 mm drill bit to drill
two 26 mm deep holes over
the pencil marks. Hammer in
the plastic wall anchors to
support the screws.
3/
Align the mount over the
holes that are in the wall.
Use the supplied screws
to attach the mount to the
surface of the wall.
4/
Align the bottom of the
camera to the threads on
the mount. Ensure that the
camera is securely snapped
in place. If the camera is
mounted upside down,
go to your camera’s settings
in the app and enable
Invert Image.
Support
Quick Installation Guide
Full HD Pan & Tilt Pro Wi-Fi Camera
DCS-8526LH
?FAQ
Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system
(FAT32) before it can be used with this product. This can be done
in the mydlink app by selecting the Format function in the
storage menu under the Device settings.
How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up
until you see the microSD card slot.
Note: For Person Detection optimization, it is recommended
to place the camera on a table.
microSD
card
microSD
card
2020/02/12 Ver 1.00(DI)_90x130
Australia:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [e-mail]
India:
Tel: [phone] or 1860-233-3999
Web: www.dlink.co.in
E-Mail: [email protected].com
Singapore, Thailand, Indonesia,
Malaysia, Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
New Zealand:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [e-mail]
South Africa and Sub Sahara
Region:
Tel: [phone]
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm
South Africa Time
Web: http://www.d-link.co.za
E-mail: suppor[email protected].com
D-Link Middle East
Dubai, U.A.E.
Tel: [phone]
Fax: [phone]
Technical Support: [phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Egypt:
Technical Support Call Center: [phone]
General Inquiries: [e-mail]
Tech Support : [e-mail]
Kingdom of Saudi Arabia:
Technical Support:
[phone]
General Inquiries: [e-mail]
Tech Support: [e-mail]
Pakistan:
Technical Support: [phone], 34305069
General Inquiries: [e-mail]
Tech Support: [e-mail]
Morocco:
Phone office: [phone]
Email: [e-mail]
Bahrain:
Technical Support: [phone]
Tech Support: [e-mail]
Kuwait:
Tech Support: [e-mail]

?FAQ
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, use a paper
clip to press and hold the recessed Reset button until the LED
turns solid red.
During installation, ensure that:
• your router is connected to the Internet and has Wi-Fi
enabled
• your mobile device is connected to your router Wi-Fi and
has Bluetooth enabled
• your mydlink device is in range of your Wi-Fi network
Why is there a white haze when viewing in night vision
mode?
When viewing in night vision mode, the IR lights on your camera
may be reflecting off a nearby surface. Try repositioning your
camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google
Assistant. For setup instructions on these services, visit the
following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
Mounting Mounting
1/
Place the mount at the
desired location, ensuring that
location of the power cord
thread is also at the desired
location. Use a pencil to mark
the holes.
2/
Use a 6 mm drill bit to drill
two 26 mm deep holes over
the pencil marks. Hammer in
the plastic wall anchors to
support the screws.
3/
Align the mount over the
holes that are in the wall.
Use the supplied screws
to attach the mount to the
surface of the wall.
4/
Align the bottom of the
camera to the threads on
the mount. Ensure that the
camera is securely snapped
in place. If the camera is
mounted upside down,
go to your camera’s settings
in the app and enable
Invert Image.
Support
Quick Installation Guide
Full HD Pan & Tilt Pro Wi-Fi Camera
DCS-8526LH
?FAQ
Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system
(FAT32) before it can be used with this product. This can be done
in the mydlink app by selecting the Format function in the
storage menu under the Device settings.
How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up
until you see the microSD card slot.
Note: For Person Detection optimization, it is recommended
to place the camera on a table.
microSD
card
microSD
card
2020/02/12 Ver 1.00(DI)_90x130
Australia:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [e-mail]
India:
Tel: [phone] or 1860-233-3999
Web: www.dlink.co.in
E-Mail: [email protected]
Singapore, Thailand, Indonesia,
Malaysia, Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
New Zealand:
Tel: [phone]
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [e-mail]
South Africa and Sub Sahara
Region:
Tel: [phone]
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm
South Africa Time
Web: http://www.d-link.co.za
E-mail: [email protected].com
D-Link Middle East
Dubai, U.A.E.
Tel: [phone]
Fax: [phone]
Technical Support: [phone]
General Inquiries: [email protected]
Tech Support: suppor[email protected]
Egypt:
Technical Support Call Center: [phone]
General Inquiries: [email protected]
Tech Support : suppor[email protected]
Kingdom of Saudi Arabia:
Technical Support:
[phone]
General Inquiries: [email protected]
Tech Support: suppor[email protected]
Pakistan:
Technical Support: [phone], 34305069
General Inquiries: [email protected]
Tech Support: suppor[email protected]
Morocco:
Phone office: [phone]
Email: [email protected]
Bahrain:
Technical Support: [phone]
Tech Support: suppor[email protected]
Kuwait:
Tech Support: [email protected]