MyQ X User manual

April/2021
Revision 6
MyQ Recharge Terminal

Table of Contents
1 About MyQ Recharge Terminal 8.2 LTS......................................................... 4
2 Safety Notes........................................................................................................ 5
3 Specifications...................................................................................................... 6
3.1 Server Requirements.............................................................................................................. 6
3.2 Hardware Overview................................................................................................................ 6
4 Admin Setup........................................................................................................ 8
4.1 Initial Setup .............................................................................................................................. 8
4.2 Starting the MyQ Recharge Terminal ................................................................................. 8
4.3 Admin Login ............................................................................................................................. 8
4.4 Configuration........................................................................................................................... 9
4.4.1 Server tab............................................................................................................................................... 9
4.4.2 Login tab .............................................................................................................................................. 10
4.4.3 User tab ................................................................................................................................................ 10
4.4.4 Devices tab .......................................................................................................................................... 11
4.4.5 Receipt tab .......................................................................................................................................... 11
4.4.6 Management tab................................................................................................................................ 12
4.4.7 Log tab.................................................................................................................................................. 13
4.4.8 About tab ............................................................................................................................................. 13
4.5 Remote Connection.............................................................................................................. 14
4.6 Update of the application ................................................................................................... 14
5 Operator Setup.................................................................................................17
5.1 Money tab............................................................................................................................... 17
5.2 Hardware Management ....................................................................................................... 18
5.2.1 Coin Detector...................................................................................................................................... 18
5.2.2 Bill Reader............................................................................................................................................ 19
5.2.3 Card Dispenser.................................................................................................................................... 20
5.2.4 Receipt Printer.................................................................................................................................... 21
6 User Guide .........................................................................................................23
6.1 User login................................................................................................................................ 23
6.2 Registering a new user......................................................................................................... 23
6.3 User Interface ........................................................................................................................ 24

6.3.1 Home Screen ....................................................................................................................................... 25
7 CE Conformity Declaration ............................................................................28
8 Changes from previous versions...................................................................29
9 Business Contacts ............................................................................................30

About MyQ Recharge Terminal 8.2 LTS
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1 About MyQ Recharge Terminal 8.2 LTS
The MyQ Recharge Terminal is a device with a welded metal construction (2mm thick
steel) that is used as an extension to the MyQ credit accounting. The device provides
MyQ users with the option to view and increase their credit balance.
In the basic version, the MyQ Recharge Terminal is equipped with a 19-inch full-color
touch display and a NanoPC. The MyQ Recharge Terminal can be equipped with the
following optional hardware:
Card reader
Coin detector with a self-locking coin bag
Bill reader
Card dispenser
Receipt printer
This guide walks the MyQ administrator through the setup and administration of the
MyQ Recharge Terminal, the operator through the setup and management of the
MyQ Recharge Terminal, and the MyQ user through the usage of the MyQ Recharge
Terminal.
All changes compared to the previous version are listed in the change log.
The guide is also available in PDF, along with guides for older supported versions.


Safety Notes
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2 Safety Notes
You are advised to observe the safety information during the operation,
maintenance, and repair of the MyQ Recharge Terminal.
Do not place the MyQ Recharge Terminal in a dusty environment or near water
and heat sources.
Do not expose the MyQ Recharge Terminal to rain. Do not allow any liquids
inside the MyQ Recharge Terminal.
Install and use the MyQ Recharge Terminal only in places that meet the
environmental criteria: temperature > 5 to 35 degrees Celsius, and relative
humidity > 30 to 80%.
Connect the MyQ Recharge Terminal to a power source with 230 V AC/ 50 Hz.
Keep the safety regulations and standards.
To prevent overheating, make sure that there is sufficient space around the
MyQ Recharge Terminal for ventilation. Do not cover the ventilation openings
of the MyQ Recharge Terminal.
Do not insert any objects into any MyQ Recharge Terminal openings. Doing so
may result to damage to installed devices, shock hazard, fire or failure of the
MyQ Recharge Terminal.
Do not place any objects on the MyQ Recharge Terminal.
Maintenance and replacement of hardware components should be performed
by trained and qualified personnel only.
Movable parts. Risk of injury for the personnel or damage to the MyQ Recharge
Terminal.
Do not touch the parts marked with the high voltage sign.
Keep all devices inside the MyQ Recharge Terminal clean. Before cleaning the
MyQ Recharge Terminal, disconnect the power supply.
Regularly check the vent openings of the MyQ Recharge Terminal. In case of
dust or any contamination, clean the openings to prevent overheating.

Specifications
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3 Specifications
3.1 Server Requirements
MyQ Server 7.2 and higher.
MyQ Server with an Enterprise license.
The Credit feature must be enabled on the MyQ Server.
External Payment Providers must be enabled as a payment provider on the
MyQ Server.
3.2 Hardware Overview
Dimensions - 1200 (H) x 420 (W) x 350 (D) mm.
Weight - 60 kg.
Floor - Floor mount ready.
Security - Security rod lock.
Power input - Voltage: 230 V AC / 50 Hz. Arc fault detection device: 10A/1N/C/
003.
Touch display - 19" LCD with 3 mm thick glass; 1280 x 1024 mm.
Card reader - ELATEC/PCPROX readers via virtual COM port connection for
user login.
Bill reader - Model: JCM UBA-10-SS; Note capacity 500.
Coin detector - Model: WH berlin EMP 850.14 v6 (user manual).
Coin bag - Lockable cash bag.
Circuit breaker - A circuit breaker is an automatically operated electrical
switch designed to protect an electrical circuit from damage caused by excess
current from an overload or short circuit. Its basic function is to interrupt the
current flow after a fault is detected.
Nano PC - 4x 1.6GHz core processor - Celeron, 4GB RAM, 275GB/250GB HDD,
Windows 10 IoT Enterprise LTSB 2016 Entry.
Paper roll - 80mm paper discs; can be adjusted to customer needs.

Specifications
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Card dispenser - Model KYT-2124; Supported card thickens - 0.22 mm up to
1.00 mm. Capacity - 200 pcs (with - 0.76 mm).
Receipt printer - Model: CUSTOM – TG2480-H (80mm paper discs).

Admin Setup
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4 Admin Setup
This chapter, intended for MyQ administrators, provides the reader with information
about the initialization, login, and configuration of the MyQ Recharge Terminal.
4.1 Initial Setup
In the MyQ web administrator interface, go to MyQ, Settings, Credit.
In the General section, make sure Credit is enabled. If not, enable it and
click Save.
In the Payment providers section, select External Payment Providers and
click Enabled (or right click and select Enabled).
Download the MyQ Recharge Terminal installer from the MyQ Community
portal, and install it on your server.
4.2 Starting the MyQ Recharge Terminal
Before starting the MyQ Recharge Terminal, make sure that the power cord and the
network cables are connected.
Unlock and open the door of the MyQ Recharge Terminal.
Turn the NanoPC on using the "Power" button.
Close and lock the door, and then wait for the system to initialize.
4.3 Admin Login
In order to configure the MyQ Recharge Terminal, you have to use the Administrator
Mode.

Admin Setup
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To enter the Administrator mode, tap the MyQ logo at the top of the screen. Enter
the administrator's PIN (1087 by default — it can be changed on the Management
tab), and then tap Log in. Alternatively, you can first enter the administrator's PIN on
the login screen, and then tap the MyQ logo. The administration screen opens.
4.4 Configuration
Once logged in in the Administrator mode, you can configure the MyQ Recharge
Terminal. You can switch between the settings tabs using the menu on the left side
of the screen.
Tap Log out to leave the Administrator mode.
4.4.1 Server tab
On the Server tab, you can configure the connection to the MyQ server:
IP address - Enter the IP address of your server.
HTTP port - Set the HTTP port (8080 by default on a Print Server, 8083 on a
Central Server).

Admin Setup
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HTTPS port - Set the HTTPS port (8090 by default on a Print Server, 8093 on a
Central Server).
SSL - Enable or disable a secure connection by turning SSL On or Off.
Server Type - Shows the MyQ Server type (Standalone Server, Central Server).
To check the availability of the server you can use the Test Connection button.
After setting the options, tap Save at the bottom of the screen.
4.4.2 Login tab
On the Login tab, you can provide users with the following login options:
Username and password
PIN
ID card
To enable the registration of new users, turn User registration On.
After setting the options, tap Save at the bottom of the screen.
4.4.3 User tab
On the User tab, you can perform the following actions, related to user sessions:
Price of ID card- Set the price required to dispense an ID card.