Amano OPUS-7000 Series User manual

Page 1of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Pay-on-Foot; Pay-in-Lane Paystation
Operations Manual
7000_Operations_06302015

Page 2of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
Date:
Tuesday, June 30, 2015
Notice of Rights:
Copyright © 2015 Amano McGann, Inc. All rights reserved. This document contains proprietary information and such information may not be
reproduced whole or in part without written permission from:
Amano McGann, Inc.
2699 Patton Road
Roseville, Minnesota 55113
Notice of Liability:
Amano makes no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically
disclaim all warranties, including without limitation, warranties of fitness for a particular purpose. Amano reserves the right to make
equipment changes and improvements that may not be reflected in this document. Portions of this document may have been updated to
include the latest hardware or firmware version, if applicable.
We recommend that this document be read in its entirety before any attempt is made to operate the equipment.
Trademark Notice:
Amano is a registered trademark of Amano Inc. All other trademarks are the property of their respective owners.
Contact Information:
Every effort has been made to ensure the accuracy of this document. If you have comments, question, or ideas regarding this document
please send them to Amano via e-mail to:
[e-mail]
or, via postal mail to:
Amano McGann, Inc.
Technical Writer
2699 Patton Road
Roseville, Minnesota 55113
For more information about Amano’s complete line of products, visit our web site at:
www.amanomcgann.com
Date
Tuesday, June 30, 2015
Product
OPUS
Build/Revision
-
Model
OPUS-7000 Series Pay-on-Foot; Pay-in-Lane Paystation
Document Type
Operations Manual
Version
A1
Company Name - Long
Amano McGann, Inc.
Company Name - Short
Amano McGann
Street
2699 Patton Road
City/State/Postal Code
Roseville, Minnesota 55113
Telephone
[phone]
Fax
[phone]
Email
[email protected]
Website
www.amanomcgann.com
Copyright
Copyright © 2015 Amano McGann, Inc. All rights reserved.
File Name
7000_Operations_06302015

Page 3of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
OPUS-7000 Series
Operations Manual
Contents
OPUS-7000 Series Operations Manual.....................................................................................................3
Before You Begin.......................................................................................................................................6
1.1 Overview of the OPUS-7000 Series Paystation ..................................................................................6
1.2 Specifications......................................................................................................................................7
1.3 External Diagram ................................................................................................................................9
1.4 Internal Diagram ...............................................................................................................................10
1.5 Using the Touch Screen.................................................................................................................... 11
Transactions ............................................................................................................................................12
2.1 Overview of the Transaction Process................................................................................................12
2.1.1 Entry Ticket .................................................................................................................................12
2.1.2 Exit Ticket ...................................................................................................................................13
2.1.3 Cancellation Ticket......................................................................................................................13
2.1.4 QR Barcode ................................................................................................................................14
2.2 Receipt .............................................................................................................................................14
2.3 Ticket Processing..............................................................................................................................15
2.4 Lost Ticket Processing......................................................................................................................17
2.5 Proximity Access (with Proximity Reader Option).............................................................................. 18
Payment Options .....................................................................................................................................19
3.1 Cash Payments ................................................................................................................................19
3.2 Credit Card Transaction....................................................................................................................21
3.3 Short Change Payments...................................................................................................................22
3.4 QR Barcode (with FlexScan Option) ................................................................................................. 23
3.5 Discount Types .................................................................................................................................24
3.5.1 Full Amount................................................................................................................................. 24
3.5.2 Exit Time Discount ......................................................................................................................24
3.5.3 Fee Discount...............................................................................................................................24
3.5.4 Percentage Discount...................................................................................................................24
3.5.5 Surcharge ...................................................................................................................................25
3.5.6 Rate to Change...........................................................................................................................25
3.6 Discount Methods .............................................................................................................................25
3.6.1 Validated Tickets.........................................................................................................................25
3.6.2 QR Validations ............................................................................................................................ 25

Page 4of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
Accessing the Paystation .......................................................................................................................26
4.1 Opening the Paystation Door ............................................................................................................26
4.2 Powering the Unit..............................................................................................................................26
4.3 Management Cards .......................................................................................................................... 26
4.4 Accessing the Management Mode ....................................................................................................27
First Time Operation Menu......................................................................................................................28
5.1 Page One .........................................................................................................................................28
5.1.1 Error/Warning..............................................................................................................................28
5.1.2 Ticket Information........................................................................................................................28
5.1.3 Clock Adjustment ........................................................................................................................29
5.1.4 Cash Check ................................................................................................................................30
5.2 Page Two .........................................................................................................................................30
5.2.1 In Operation/Out of Service.........................................................................................................30
5.2.2 Opening Hours Start/End ............................................................................................................31
5.2.3 Shutter Control............................................................................................................................ 32
5.2.4 Clear Password...........................................................................................................................33
5.2.5 To Engineer Operation ................................................................................................................33
5.2.6 To Operator Operation ................................................................................................................33
5.2.7 To Manager Operation ................................................................................................................33
5.2.8 Back to Idle .................................................................................................................................33
Operator Operation Menu........................................................................................................................ 34
6.1 Page One .........................................................................................................................................34
6.1.1 T Total (Sub, Previous) ...............................................................................................................34
6.1.2 Gate Open/Close ........................................................................................................................34
6.1.3 Reprint Receipt ........................................................................................................................... 35
6.1.4 Credit Card Settlement Total....................................................................................................... 35
6.1.5 Volume Adjustment .....................................................................................................................35
6.1.6 GT MT Sub Total......................................................................................................................... 36
6.1.7 Safe Check/Safe Sub Total .........................................................................................................36
6.1.8 Store Discount Total....................................................................................................................36
6.1.9 Tax Report .................................................................................................................................. 36
6.2 Page Two .........................................................................................................................................37
6.2.1 To Engineer Operation ................................................................................................................37
6.2.2 To Manager Operation ................................................................................................................37
6.2.3 To First Time Operation ..............................................................................................................37
Manager Operation Menu........................................................................................................................38
7.1 Page One .........................................................................................................................................38
7.1.1 Money Management ................................................................................................................... 39
7.1.2 Return Money (Payment Cancel) ................................................................................................ 39
7.1.3 GT/MT Total................................................................................................................................39
7.1.4 Invalid Parking Ticket .................................................................................................................. 40
7.1.5 BNR/Coin Inventory ....................................................................................................................41
7.1.6 Password Control........................................................................................................................ 41
7.1.7 Invalid Management Card ...........................................................................................................42

Page 5of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
Maintenance.............................................................................................................................................43
8.1 Removing the Coin Vault ..................................................................................................................43
8.2 Removing the Note Vault .................................................................................................................. 43
8.3 Loading Receipt Printer Paper .......................................................................................................... 44
8.4 Removing the Coin Hoppers .............................................................................................................45
8.5 Accessing the Bank Note Recycler ................................................................................................... 46
8.6 Adding Money to the Inventory.......................................................................................................... 46
8.6.1 Adding Coins to the Inventory ..................................................................................................... 46
8.6.2 Adding Notes to the Inventory ..................................................................................................... 47

Page 6of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
Before You Begin
1.1 Overview of the OPUS-7000 Series Paystation
The OPUS-7000 Series Central Pay-on-Foot, Pay-in-Lane Station was designed
for flexibility and ease of use in any facility. The fully functional, touch screen
controlled device is the perfect solution for 24/7 unattended operations. The
OPUS-7000 Series Paystation processes encrypted 2D data matrix barcode
tickets from the OPUS-2000 Series Entry Terminal. Payment options include
credit card, bills, coins, and/or encrypted 2D data matrix barcode bulk validation
tickets. Mobile and barcode validations can be processed through the optional
FlexScan QR400® barcode imager.
The OPUS-7000 Series Operations Manual is intended to provide assistance on
Paystation operational processes. These processes range from basic
Paystation operation to advanced Paystation management.
Some functions mentioned in this manual may not be available depending on
access privileges.
Note: The references in this manual to “Device”, “Paystation”, or
“OPUS-7000” refer to both OPUS-7700 and OPUS-7800 models.
Any direction that does not apply to the standard OPUS-7000
Series model will be clarified in the appropriate section.

Page 7of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
1.2 Specifications
Compliance
ROHS Compliant
OPUS-7000 Paystation does not store credit card data
Meets ADA (Americans with Disabilities Act) and ANSI (American National
Standards Institute) requirements
Electrical
Power Source: 120 VAC, 60 Hz
Utilization: 12 amp maximum
Mechanical
Thermal printer; exclusive REPM™ (read, encode, print mechanism)
Time Control
Real-time clock synchronization with host computer
Environment
Temperature: -20°F ~ 120°F (-29°C ~ 49°C)
Humidity: 10% ~ 90% (non-condensing)
Housing
Height: 60.22” (152.9 cm)
Width: 24.53” (62.3 cm)
Depth: 24.72” (62.7 cm)
Weight: 390 lbs. (177 kg)
Construction: Sheet steel housing
Cabinet finish: Textured powder coat finish OPUS (RAL#7022); Custom color available
Door Finish: Metal door with painted molded plastic overlay
Thermal Ticket Printer
High density 300 DPI (dots per inch) thermal print head
Prints date and time (24-hour format), ticket number, machine number and rate
Stores image for electronic ticket tracking (optional), patent pending
2D barcode imager and scanner processes multiple barcodes
Holds first ticket and allows servicing of second ticket
Marks and voids retracted tickets
Receipt Printer
Thermal Print
Auto retract
FlexScan QR400 Barcode Imager Option
Opening: 5”W x 2.6”H (12.7 cm x6.6 cm)
Barcode Types: 1D (Linear) & 2D (QR)
Ambient Light: Total darkness to 9000 ft. candles (96,900 LUX)

Page 8of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
Options
Magstripe and proximity access card models optional
TCP/IP security camera optional
Chip and Pin Optional
Security
Multi-point safety lock system
Intruder alarm
Security locks on money handling compartments
Intercom
Aiphone™ LEF series intercom system standard, additional options available
Standard voice announcement
Safe Box
1000 Note Capacity
+/- Coin Capacity; denomination dependent
Programming
Online via local facility controller
Local via Paystation touch screen display
Voice Unit
Delivers pre-programmed verbal instructions to patrons
Messages are user programmable .wav files
Built in intercom for direct communication
Display
LCD touch screen with backlight
Optional language display text and voice
Bill Handling
Cash Code Bill Note Recycler
Coin Handling
Tube: Cash Code, C2 Spider, 6 Tubes
Hopper: Cash Code, C2 Spider, 2 Hoppers

Page 9of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
1.3 External Diagram

Page 10 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
1.4 Internal Diagram

Page 11 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
1.5 Using the Touch Screen
The Paystation is equipped with a color touch screen. All interaction is
performed by directly touching the interactive areas of the screen.
[Fig. 1.5A] The Paystation Idle screen
The touch screen contains the following areas to assist the user in operating
the Paystation:
Instruction Text: Messages will prompt the user through transactions.
Fee Window: Displays the fee, fee balance, and change.
Instruction Text: Text messages will assist the user through each phase of the
transaction.
Function Buttons: Buttons will appear along the bottom row of the touch screen
indicating the functions available to the user.

Page 12 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
Transactions
2.1 Overview of the Transaction Process
The OPUS-7000 Series Paystation automatically calculates parking fees by
processing parking ticket information. The OPUS-7000 Series accepts data
matrix ticket technology only.
The Paystation will automatically read the entry information encoded on the
barcode of a parking ticket and calculate the fee. Payments are accepted in the
form of notes, coins, validations, access cards, passes (via FlexScan option)
and service cards for discounts.
After a transaction has been completed, the Paystation will vault the ticket in a
box while vending the gate for the customer to exit.
2.1.1 Entry Ticket
An entry ticket is the ticket the customer receives from the OPUS-2000 Series
Entry Terminal upon entering the parking facility.
[Fig. 2.1A] OPUS entry ticket
From left to right, the entry information is printed on the ticket in the following
manner:
Entry Date, Entry Time
Ticket Number, Entry Terminal Number, Rate Code, Lot Number

Page 13 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
2.1.2 Exit Ticket
The OPUS-7000 Series Paystation will process the entry ticket and print the
payment information below the entry information. The exit data matrix code
data is printed below the entry code data.
When the transaction is finished, the Paystation will vault the ticket into the
ticket bin and vend the gate.
[Fig. 2.1B] OPUS exit ticket
From left to right, the exit information is printed on the ticket in the following
manner:
Exit Date, Exit Time
Exit Rate, Parking Fee, Exit Lot
2.1.3 Cancellation Ticket
A cancellation ticket is created when a customer pushes the Cancel button
during the course of a transaction. The entry ticket that was inserted will be
reissued as a Cancellation Ticket. Any validation coupons that have been
applied to the fee will be included on the cancellation ticket and processed as
configured. Change will be returned from the coin and note return.

Page 14 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
2.1.4 QR Barcode
QR Barcodes can be used in multiple ways at the OPUS-7000 Series Paystation.
The first method is to use the QR code as a pass using the eFlexPass software.
eFlexPass is responsible for generating QR passes that a parker may use to
enter and exit the facility for a number of uses and/or a period of time.
The second method is to use the QR code as a validation coupon using the
eFlexPrint software. eFlexPrint is responsible for generating QR barcodes that a
patron may use as a discount to their stay. See section 3.5 Discount Types for a
detailed explanation of each discount available for eFlexPrint validations.
2.2 Receipt
Receipts can be configured to be printed automatically or upon request. Only
one receipt is printed per ticket.
[Fig. 2.2A] Paystation receipt
P/S: Paystation machine number
T/D: Ticket Dispenser the entry ticket
was pulled from
Entry Time: Time and date the ticket
was dispensed
Exit Time: Time and date the ticket was
processed
Parking Time: Amount of time spent in
the facility
Parking Fee: Rate letter and parking fee
before surcharges/tax
Cash Amount: Amount of cash inserted
into the Paystation
Total:
Total parking fee after
surcharges/tax

Page 15 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
2.3 Ticket Processing
This procedure describes the standard entry ticket processing. Prior to arming,
the Paystation will display the following Idle screen.
[Fig. 2.3A] Paystation Idle screen
1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction
screen is displayed.
[Fig. 2.3B] The “A” loop is active or motion sensor has sensed a patron

Page 16 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
2. The blue LED’s on the ticket acceptor will illuminate, indicating an entry
ticket can be inserted into the ticket acceptor. The shutter will open and the
voice prompt will play the message, “Please insert your parking ticket”.
3. Insert the parking ticket with the code facing upwards and the notch on the
left side of the ticket as displayed on the screen. The fee due will appear and
the payment options will display.
[Fig. 2.3C] Fee Display screen
4. The voice prompt will play the message, “The fee is xxx dollars. Please pay
the parking fee by credit card, coin, or bank note.”
5. Insert the payment.
6. After the payment is received, the ticket is encoded with the exit information
and vaulted into the ticket bin inside the Paystation.
7. The Paystation will vend the gate.
Note: Press the Receipt button at any point in the transaction to
print a receipt after the payment is received or after the
transaction is cancelled.
8. When the “C” loop senses a vehicle, the Paystation will return to the idle
screen. The shutters on the ticket acceptor, note acceptor, coin acceptor,
and card acceptor are closed.

Page 17 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
2.4 Lost Ticket Processing
This procedure describes the lost ticket transaction process.
Prior to arming, the Paystation will display the following Idle screen:
[Fig. 2.4A] Paystation idle screen
1. When the “A” loop has sensed a vehicle, the Paystation will arm and the
transaction screen will display.
[Fig. 2.4B] The “A” loop is active or motion sensor has sensed a patron

Page 18 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
2. Press the Lost Ticket button on the Paystation display to indicate the ticket
has been lost. The lost ticket fee is displayed.
Note: The Lost Ticket button can be configured in multiple
methods. The first method is a flat fee. A flat fee is a pre-
determined number configured by the rate file within the 7000.
The second method is a negotiated fee. A negotiated fee is a fee
negotiated by the patron and facility employee using the
Paystation intercom to negotiate the fee.
3. The voice prompt will play the message, “The fee is xxx dollars. Please pay
the parking fee by credit card, coin, or bank note.”
4. Insert the payment.
5. After the payment has been received, the Paystation will vend the gate.
6. When the “C” loop senses a vehicle, the Paystation will return back to the
idle screen. The shutters on the ticket acceptor, note acceptor, coin
acceptor, and card acceptor are closed.
2.5 Proximity Access (with Proximity Reader Option)
This procedure describes the proximity card access process.
Prior to arming, the Paystation will display the idle screen.
1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction
screen is displayed.
2. Hold the proximity card close to the Present Card text.
[Fig. 2.5A]
3. The proximity reader will beep to
confirm the card read.
4. The Paystation vends the gate
5. When the “C” loop senses
a vehicle, the
Paystation will return to the idle screen.
The shutters on the ticket acceptor,
note acceptor, coin acceptor, and card
acceptor are closed.

Page 19 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
Payment Options
3.1 Cash Payments
This procedure describes the cash payment process. After ticket processing
has occurred, the following screen is displayed:
[Fig. 3.1A] Fee display screen
1. The voice prompt will play the message, “The fee is xxx dollars. Please pay
the parking fee by credit card, coin, or bank note.”
2. Insert the note(s) into the bank note acceptor.
[Fig. 3.1B] Insert the notes

Page 20 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015
OPUS-7000 Series
Operations
Manual
3. The screen will refresh to reflect the amount of money received and the
remaining fee due.
[Fig. 3.1C] The remaining fee and change is displayed
4. If receipt is set to Automatic, the receipt will be printed at the end of the
transaction. If receipt is set to Manual, you must press the receipt button on
the screen to receive a receipt.
[Fig. 3.1D] The gate is vended once the fee is paid