Nanosonics Trophon EPR User manual

L00049 1.0
trophon®EPR
User Manual

L00049 1.0 08/2015 1
trophon®EPR
User Manual
ENGLISH

L00049 1.0 08/2015 2
Read this manual before operating the trophon®EPR to determine the correct procedures.
For further information, contact your customer service representative or visit the Nanosonics website.
All technical specifications and system approvals are listed in Appendix1.
©2015 Nanosonics Limited. All rights reserved.
The content of this manual is correct at the time of product purchase.
trophon®, NanoNebulant®and Sonex-HL®are registered trademarks of Nanosonics Limited.
NanoNebulant is the product name of the trophon disinfectant used in all regions where trophon is
available for sale, with the exception of US and Canada.
Sonex-HL is the product name of the trophon disinfectant in the US and Canada.
Nanosonics’ technologies are protected by a combination of patents, trademarks, and exclusive
proprietary rights.
Your sales representative is:
Conforming to MDD 93/42/EEC
www.nanosonics.eu ● www.nanosonics.com.au ●www.nanosonics.us
Attach Business Card or information sticker/stamp here.

L00049 1.0 08/2015 3
Table of Contents
PART A –WARNINGS, INSTRUCTIONS AND INTRODUCTION........................................................4
SECTION A1: IMPORTANT WARNINGS, LABELS and SYMBOLS .....................................................4
A1.1 Labels and Symbols ...............................................................................................................4
A1.2 Instructions .............................................................................................................................5
A1.3 Warnings.................................................................................................................................5
SECTION A2: INTRODUCTION TO THE TROPHON EPR ...................................................................6
A2.1 Intended Use ..........................................................................................................................6
A2.2 Disinfection Process...............................................................................................................6
A2.3 Disinfection History Log..........................................................................................................6
A2.4 Validated Probes and Disinfectants........................................................................................6
A2.5 Training...................................................................................................................................6
A2.6 Environment and User Profile.................................................................................................6
A2.7 Accessories ............................................................................................................................6
PART B –OVERVIEW OF TROPHON FEATURES AND INSTALLATION GUIDE.............................7
SECTION B1: TROPHON FEATURES ..................................................................................................7
SECTION B2: INSTALLATION GUIDE...................................................................................................8
B2.1 Positioning your trophon.........................................................................................................8
B2.2 Cable Management System Installation.................................................................................8
B2.3 Powering On...........................................................................................................................9
B2.4 Basic Settings.........................................................................................................................9
B2.5 Warm-up Cycle.......................................................................................................................9
PART C –ROUTINE USE, MAINTENANCE AND CARE ...................................................................10
SECTION C1: LOADING THE DISINFECTANT CARTRIDGE ............................................................10
SECTION C2: ROUTINE HIGH LEVEL DISINFECTION CYCLE ........................................................10
C2.1 Preparing the Probe .............................................................................................................10
C2.2 Inserting the Chemical Indicator...........................................................................................10
C2.3 Positioning the Probe ...........................................................................................................10
C2.4 Closing the Chamber Door...................................................................................................12
C2.5 Disinfecting the Probe ..........................................................................................................12
C2.6 Removing the Probe.............................................................................................................12
C2.7 Sleep Mode and Shutdown Procedures...............................................................................13
SECTION C3: PURGE CYCLE.............................................................................................................14
C3.1 When to Run a Purge Cycle.................................................................................................14
C3.2 How to Manually Run a Purge Cycle....................................................................................14
C3.3 Transporting the trophon......................................................................................................14
SECTION C4: INCOMPLETE OR FAILED CYCLES ...........................................................................14
C4.1 Mains Power Failure.............................................................................................................14
C4.2 Cycle Fault............................................................................................................................14
C4.3 Manual Door Lock Override .................................................................................................15
SECTION C5: ROUTINE CARE AND MAINTENANCE .......................................................................15
C5.1 Regular Cleaning..................................................................................................................15
C5.2 Service..................................................................................................................................15
SECTION C6: DISPOSAL OF TROPHON ...........................................................................................15
PART D –TROUBLESHOOTING........................................................................................................16
PART E –SERVICE AND WARRANTY ..............................................................................................17
APPENDIX 1: TROPHON EPR TECHNICAL SPECIFICATIONS, N00010, N00020, N03000 &
N04000..................................................................................................................................................17
APPENDIX 2: PRODUCT WARRANTY TERMS AND CONDITIONS ................................................18

L00049 1.0 08/2015 4
PART A –WARNINGS, INSTRUCTIONS AND INTRODUCTION
SECTION A1: IMPORTANT WARNINGS, LABELS and SYMBOLS
A1.1 Labels and Symbols
Caution
Corrosive
Consult instructions for use
Warning
Start (of action)
Single Use Only
Fragile / Handle With Care
Warning: Hot Surface
Do not disassemble
Dangerous Voltage
Separate collection for
electrical and electronic
equipment
Keep Dry
Keep Out of Direct Sunlight
Expires
(year and month)
Batch Number
Product Number
Cannot be transported by air
freight
This Way Up
UN 2014
Wear Gloves when handling
cartridges
Oxidizer –5.1
Corrosive –8
Probe Positioning Guide

L00049 1.0 08/2015 5
A1.2 Instructions
Read these instructions before using the trophon EPR:
Material Safety Data Sheet (MSDS) enclosed with the trophon.
Occupational or Workplace Health and Safety Guidelines (OH&SG, OSHA, WHS) for your
institution for lifting, spills etc.
Chemical Indicator Instructions For Use (IFU)
trophon disinfectant cartridge IFU
Instructions for trophon EPR accessories.
Probe manufacturer’s instructions.
If you do not follow instructions:
Burns, bleaching, electric shock or other injury may occur.
High level disinfection may not be achieved.
Residual disinfectant may remain on the probe, which may cause injury when removing the
probe.
Equipment damage may occur.
A1.3 Warnings
Hot Temperatures
Do NOT touch surfaces in the internal chamber. These are hot and can cause burns.
To avoid probe damage, ensure the probe is correctly positioned in the chamber. (See section
C2.3 for correct positioning of probe.)
Malfunctions
Do NOT attempt to open the chamber door during a cycle, power failure or system malfunction.
All repairs must be carried out by trained personnel.
Transporting the trophon
The trophon weighs approximately 17kg (38lb).
The packaged trophon weighs approximately 21kg (46lb)
If your trophon has been used, purge the trophon before moving, to remove hydrogen peroxide.
(See section C3).
Electrical Device
Use the power cable supplied with the trophon. Connect to an earthed power outlet with the
correct voltage and frequency as on the product and specified in Appendix 1. Incorrect voltage
can cause damage.
Spilled fluid can result in electrical shock. Avoid spilling fluids onto or around the trophon. Do
not immerse any parts in liquid.
Do not attempt to access the internal mechanics. This may result in electrical shock.
Protective Wear and Spills
Wear clean disposable gloves when running the trophon EPR and handling:
odisinfectant cartridges, as temporary bleaching and/or irritation of the skin may occur if no
gloves are worn
oprobes before and after a disinfection cycle
oemptying the waste container.
Wear appropriate personal protective equipment (PPE) when managing spills.
Never return spills to original cartridges for re-use.

L00049 1.0 08/2015 6
SECTION A2: INTRODUCTION TO THE TROPHON EPR
A2.1 Intended Use
The trophon EPR together with the disinfectant cartridge is a high level instrument-grade disinfectant
system designed to high level disinfect validated ultrasound probes according to the specified
processes outlined in this manual. Do NOT use this device for any application other than its
expressed purpose.
The trophon EPR is NOT intended to reprocess single-use devices or pre-clean ultrasound probes.
Chemical Indicator use is required with every disinfection cycle.
A2.2 Disinfection Process
At the start of the high level disinfection cycle, the trophon EPR creates an aerosol of concentrated
hydrogen peroxide. This is distributed over the exposed surface of the probe providing thorough, high
level disinfection of the shaft and the handle of the probe. The trophon then breaks down the
hydrogen peroxide into small amounts of oxygen and water which is evaporated into the atmosphere.
During a purge, oxygen is vented into the atmosphere and water is collected in the waste container
inside the trophon (maximum capacity 150ml).
The contact conditions are fixed cycle parameters that the end user cannot modify.
A2.3 Disinfection History Log
A disinfection history log can be downloaded from your trophon EPR and printed onto to a PC or
laptop via trophon Connect software (optional accessory - available for certain trophon variants only)
or provided by your service centre during scheduled preventative maintenance services.
A2.4 Validated Probes and Disinfectants
For details of probes that can be used in the trophon EPR refer to:
trophon EPR Validated Probes List at the Nanosonics website.
Use only trophon disinfectant cartridges when high level disinfecting with the trophon EPR.
A2.5 Training
Before setting up or using your trophon EPR, ensure that all users:
Are trained in safety procedures and potential hazards, as outlined in this manual.
Visit Trophon-EPR/Login on the Nanosonics website to complete the online training module
and receive trophon EPR certification.
A2.6 Environment and User Profile
The trophon EPR is designed for use in healthcare facilities to high level disinfect ultrasound
transducers under the control of trained healthcare professionals.
A2.7 Accessories
Accessories* designed for use with the trophon EPR include:
trophon Connect
trophon Printer
trophon Wall Mount
trophon Cart
trophon Logbook
trophon Curved Probe Positioner (CPP)
trophon Clean Cover
Only use trophon approved accessories or the trophon may be ineffective.
*Some accessories are available for certain trophon variants only. Contact your trophon representative
for more information.

L00049 1.0 08/2015 7
PART B –OVERVIEW OF TROPHON FEATURES AND
INSTALLATION GUIDE
SECTION B1: TROPHON FEATURES
Front
Figure 1
Back
Figure 2
Chamber
Figure 3
Left Side
Figure 4
Right Side
Figure 5
1. User display screen
2. Start button
3. Soft key buttons
4. Chamber door handle
5. Adjustable feet (for levelling)
6. Chamber door (opened)
7. Probe in correct position
8. Cable clamp
9. Gland seal
10. Power switch
11. Power socket
12. Serial port
13. Cartridge door- Do NOT force open.
Cartridge door will automatically open when required.
14. Waste container

L00049 1.0 08/2015 8
SECTION B2: INSTALLATION GUIDE
B2.1 Positioning your trophon
1. Ensure the surface can support the weight and allows adequate airflow (see Appendix 1).
2. Ensure the area around your trophon is free from other equipment and clutter. Position as
shown in Figure 6 to ensure access to all features.
Figure 6
Distance on each side of
trophon:
A = 250mm (10 in)
B = 250mm (10 in)
(not to scale)
3. Turn the back feet either clockwise or anti-clockwise to level (see Figure 2). Check feet are not
loose or missing.
B2.2 Cable Management System Installation
The Cable Management System (CMS) holds the ultrasound cable away from the chamber door, and
is storage for the cable during high level disinfection.
To install the CMS:
1. Open the chamber door.
2. Peel back the protective strip from the double sided tape on the bottom of the CMS (see Figure
7).
3. Align and slide the two hooks on the front of the CMS into the slots in the trophon chamber (see
Figure 8-1) until it cannot slide any further.
4. Push the CMS down on top of the trophon to secure it in place (see Figure 8-2).
Figure 7
Figure 8

L00049 1.0 08/2015 9
B2.3 Powering On
1. Attach the power cable supplied to the trophon power socket.
2. Connect to mains power and switch on.
3. Turn on the power switch, located on the side of the trophon.
NOTE: To maximise the life of the disinfectant cartridge, keep your trophon switched on at all
times, except when the machine needs to be moved.
B2.4 Basic Settings
For all settings:
1. Press the soft key underneath Menu on the screen.
2. Using the soft keys under the LCD:
Scroll to Setup and press OK.
Press OK after each setting has been made.
Date and Time
Scroll to Set Date and Time and follow the onscreen messages.
Language
Scroll to Language and follow the onscreen messages.
Alarm Settings
Scroll to Alarm Settings and press OK.
Change the alarm repeat or volume settings by following the onscreen messages.
If alarm repeat is enabled, the alarm will repeat every 30 seconds for the following
situations:
a. The probe is left in the trophon after a HLD cycle.
b. An error message is displayed and requires a response.
Contrast
Scroll to Contrast and follow the onscreen messages.
B2.5 Warm-up Cycle
1. The warm up cycle prepares the trophon for operation and will begin automatically when the
machine is powered on or restarted from sleep.
Screen Message
Approximate Warm Up Time
(minutes)
Quick Warm Up
< 2
Warming Up
2–30
Extended Warm Up
> 30
2. Instructions may appear on the screen during this time, which should be followed, such as:
Close Chamber Door
Cartridge empty. Replace Cartridge Now?
Remove Probe from Chamber
3. When warm up is complete, the screen message will read Load Probe and Indicator.
4. The machine is now ready for use.

L00049 1.0 08/2015 10
PART C –ROUTINE USE, MAINTENANCE AND CARE
SECTION C1: LOADING THE DISINFECTANT CARTRIDGE
A trophon disinfectant cartridge needs to be inserted into the trophon EPR before a high level
disinfection cycle can commence. Refer to the trophon disinfectant IFU for detailed instructions on
how to insert and/ or replace trophon disinfectant cartridges.
SECTION C2: ROUTINE HIGH LEVEL DISINFECTION CYCLE
C2.1 Preparing the Probe
Wearing gloves, clean and dry the probe BEFORE commencing the high level disinfection process as
per the probe manufacturer’s instructions.
C2.2 Inserting the Chemical Indicator
A Chemical Indicator must be used for each disinfection cycle. Each Chemical Indicator may only be
used once. Place a Chemical Indicator into the holder. Refer to the Chemical Indicator IFU. You may
then position the probe in the chamber.
C2.3 Positioning the Probe
1. When the trophon is ready, screen message Load Probe and Indicator will be displayed.
2. Open chamber door.
3. Two clamps hold the probe securely in the chamber. See Figure 9.
The probe has a short sleeve at the back of the handle, covering the electrical cable. This is the
Probe Gland. See Figure 9(a).
Wearing gloves insert the probe correctly in the trophon and ensure the probe gland is held by
the soft clamp. See Figures 9–11.
Ensure the probe is correctly positioned in the chamber. The probe must not contact the
chamber wall and must be positioned above the embossed line at the bottom of the chamber.
Figure 9

L00049 1.0 08/2015 11
Figure 10
Figure 11
4. If a cable management system has been installed on your trophon (see section B2.2), secure
the external portion of the cable and connector by:
Placing the connector carefully inside the tray.
Coiling the cable neatly and safely around the cable holder on the side of the tray assembly.
NOTE: Incorrect positioning of the probe may result in:
High-level disinfection will not be achieved during the trophon EPR disinfection cycle
Residual disinfectant remaining on the probe surface. This may lead to temporary bleaching
and/ or irritation of the skin if no gloves are worn.
Damage to the probe may occur if in contact with the chamber wall
NOTE: Curved probes must be correctly inserted in the trophon. See Figure 12. The curved probe
positioner (CPP) accessory is required to assist with this positioning for certain probes. Refer to the
trophon EPR Validated Probes List.

L00049 1.0 08/2015 12
Figure 12
C2.4 Closing the Chamber Door
The door will automatically lock at the start of a high level disinfection cycle.
If the door is not properly closed, screen message: Close Chamber Door will be displayed.
C2.5 Disinfecting the Probe
The next screen message: Is the Probe Clean and Dry?
1. If the probe has been pre-cleaned and dried, press Yes using the soft key button. If Yes is
selected, you will be prompted by the screen message: Press start to begin.
2. If the probe has NOT been pre-cleaned and dried, press No. Remove the probe, clean and dry
the probe and position again as directed in section C2.3.
3. Once the probe is pre-cleaned and dried, select Yes and press the START button to initiate the
cycle or Cancel to unlock the machine and remove the probe.
4. The progress of the disinfection cycle is indicated on the LCD screen message: Disinfecting.
5. The High Level Disinfection cycle will take 7 minutes to complete.
WARNING: In the unlikely event mist is visibly escaping from the chamber, remain at a
distance from the trophon until completion of the operating cycle and the mist is no
longer visible. Do not come into direct contact with the mist. Contact your customer
service representative (see Part D –Troubleshooting).
C2.6 Removing the Probe
1. When the cycle has been completed, the trophon will sound an audible alarm.
NOTE: After completion of a successful high level disinfection cycle, the ultrasound probe and
chamber may have surface temperatures up to 45oC/ 113oF and 60oC/ 140oF respectively. Care

L00049 1.0 08/2015 13
should be taken not to touch the chamber. The probe will feel warm to touch and is safe for
handling and use with gloves on.
2. Follow the on screen instructions:
Screen message 1: Cycle Complete. Wear Gloves. Remove and Wipe Probe.
Screen message 2: Attention: Wear Gloves and Wipe Probe. (This message indicates that
some hydrogen peroxide may not have been broken down into its constituents, oxygen and
water and extra care should be taken when removing the probe).
3. Wearing clean gloves, immediately remove the used Chemical Indicator from the trophon and
verify the colour change against the chart on the Chemical Indicator carton. Record the result
using the printer or logbook accessories if required.
4. Discard used Chemical Indicator.
5. Remove the probe carefully using minimal contact after the cycle is complete. Avoid touching
the probe against the chamber’s hot surface. Avoid compromising the probe’s disinfected
surface before use.
NOTE: After HLD cycle completion, the trophon performs a rapid cooling cycle until the probe is
removed from the chamber to prevent overheating of the probe. If the probe is not removed
immediately this will increase the warm-up time required by the subsequent cycle. It is therefore
recommended to remove the probe as soon as possible after HLD cycle has been completed.
6. Wipe the probe with an absorbent, single-use, dry cloth/ wipe. Visually inspect the probe and
ensure any disinfectant residue present is removed.
7. If a pass was verified by the Chemical Indicator colour AND the trophon screen displayed
cycle complete, the HLD has been successful –proceed to step 8 below. If one or both of
these items did not occur, repeat steps from section C2.1.
8. Discard gloves.
9. Close the chamber door.
10. The probe is now ready for use or storage.
C2.7 Sleep Mode and Shutdown Procedures
If the trophon is not used for 120 minutes or a probe has been left inside the trophon for an
extended amount of time, it will automatically enter sleep mode in order to save power. To
restart the trophon from sleep mode press Restart.
While the trophon is in sleep mode it will perform self-maintenance functions and will display
the messages: Warming Up or System Refresh. Please do not switch the trophon off during
these processes.
System refresh during sleep will only occur for low use customers and does not impact the
number of disinfection cycles that can be performed per cartridge. This process will typically
take 13 minutes.

L00049 1.0 08/2015 14
SECTION C3: PURGE CYCLE
The purge cycle removes any remaining disinfectant from the cartridge as well as inside the trophon
and converts the disinfectant into oxygen and water.
C3.1 When to Run a Purge Cycle
When an onscreen message states that your trophon requires purging. This will occur upon
disinfectant expiry at 30 days after insertion. Follow the onscreen instructions to purge.
Manually initiate a purge cycle:
When the trophon detects an error that requires a service call.
Before lifting or moving the trophon.
For troubleshooting purposes when directed by service support only
C3.2 How to Manually Run a Purge Cycle
NOTE: Once the purge cycle has started it may be paused but it cannot be cancelled. Do not switch
the trophon off during purging as this will restart the purge cycle. Do NOT attempt to open the
cartridge door during the purge cycle.
1. To manually initiate a purge cycle:
Wearing gloves, ensure the empty waste container is fully inserted into the trophon.
Select Menu, scroll to Purge and select OK.
Confirmation screen message: Remove All Disinfectant from System?
A purge cycle will commence automatically once Yes is selected.
2. The purge cycle will typically take 35 minutes (maximum of 100 minutes).
3. When purging is complete, put on gloves and follow the screen messages: Remove and
Empty Waste Container and Load Waste Container.
4. The next screen message to follow: Cartridge Empty. Replace Cartridge Now?
5. If OK is selected, the cartridge door will automatically open after Safety Check is performed
and the empty cartridge can be removed. Do not force the cartridge door open.
6. Follow the next screen message: Replace Cartridge and Close Cartridge Door.
C3.3 Transporting the trophon
Before transporting the trophon EPR, you must purge the disinfectant and switch off the
trophon at the power switch.
Do not move excessively or drag the trophon across the mounting surface.
Keep trophon upright at ALL times even during transportation.
SECTION C4: INCOMPLETE OR FAILED CYCLES
This section describes the most common situations in which a cycle has not been completed
satisfactorily and the required actions to take (see also Part D –Troubleshooting).
C4.1 Mains Power Failure
If the mains power supply to the trophon is lost while in operation, the current cycle will not complete.
Once power is restored follow the onscreen messages to remove the probe safely from the
trophon.
Discard the used Chemical Indicator and replace with a new one. Repeat the disinfection cycle.
If power cannot be restored and the probe is urgently required, follow section C4.3.
C4.2 Cycle Fault
If a problem occurs during or at the end of the cycle, a cycle fault will be detected. Follow the
onscreen messages to fix the fault and repeat the disinfection cycle.

L00049 1.0 08/2015 15
In case of a repeated fault or serious malfunction, contact your customer service representative citing
the error message shown on the screen. Do NOT attempt to use the trophon or the probe.
C4.3 Manual Door Lock Override
Use ONLY when the probe is locked in the chamber and must be urgently retrieved for use.
WARNING: There may still be disinfectant in the chamber and chamber surfaces may still be
hot. Gloves must be worn to avoid contact with disinfectant.
By turning off the power and turning it back on, the trophon will attempt to recover. At this time if the
probe still cannot be removed then the following may be undertaken:
1. Turn off the trophon.
2. Insert the tip of a screwdriver into the slot behind the chamber door handle gently until it stops.
See Figures 13 and 14.
3. Lift the screw driver in an upwards motion.
4. The door will unlock and the probe can be removed.
NOTE: The probe is NOT DISINFECTED and CANNOT be used until it has completed a successful
disinfection cycle or been disinfected by an alternative method.
Figure 13
Figure 14
SECTION C5: ROUTINE CARE AND MAINTENANCE
C5.1 Regular Cleaning
1. Do NOT submerge the trophon, or pour liquids over it.
2. Keep the trophon level and upright at all times.
3. Keep the power socket completely dry (see Figure 4).
4. For cleaning, when cool, wipe inside the chamber and the outside of the trophon with a cloth
moistened with a mild, soapy solution, until all surfaces are visibly clean.
5. For disinfecting, wipe all accessible surfaces of the trophon with an Isopropanol or Quat Wipe.
C5.2 Service
Your trophon requires annual preventative maintenance as well as a major service at 5,000 cycles.
Once the service interval of 12 months or 5000 cycles is displayed on the screen, please contact your
customer service representative to arrange a service.
SECTION C6: DISPOSAL OF TROPHON
Contact your distributor or Nanosonics. They will advise you of the collection point for recycling
electrical and electronic equipment.

L00049 1.0 08/2015 16
PART D –TROUBLESHOOTING
Use this table to diagnose and resolve basic problems. If a probe is present and you need to retrieve
it urgently, follow section C4.3.
If the problem persists, contact your trophon representative.
Symptom
Check for the following:
1. There is no power to the
trophon.
2. The screen is blank.
The trophon is completely plugged in and switched ON at both the
trophon power switch and at the wall outlet.
The correct power cable for your region is used.
3. The chamber door will not
open.
There is power to the trophon.
There is no disinfection, warm up or purge cycle running.
4. The chamber door will not
close.
The probe is validated for use in the trophon EPR –see section
A2.1.
The probe is loaded correctly.
The chamber door is not in the “locked position”: if in the ‘locked’
position, see Symptom 5 below.
5. The chamber door is open
and locked.
If the trophon is in sleep mode, select Restart on the LCD;
Otherwise, power the trophon OFF and back ON using the power
switch (see Figure 4).The trophon should then automatically
unlock the chamber door.
If the above are not successful, power OFF the trophon and follow
section C4.3. Close the chamber door before powering the
trophon EPR ON again.
6. The cartridge door does not
open.
There is power to the trophon.
All cycles are complete.
The waste container is empty and fully inserted.
There is nothing obstructing the cartridge door from opening.
Note, the cartridge door is automatic, and should not be forced
open.
7. The cartridge door will not
close.
Correct cartridge type has been inserted.
Cartridge is correctly positioned.
Cartridge lid has been removed.
8. The probe will not sit
correctly in the chamber.
The probe is validated for use in the trophon EPR –see section
A2.1.
The probe is loaded correctly.
Check whether a CPP accessory is required, on the Validated
probes list.
9. The cycle will not start.
The probe is loaded correctly.
The chamber door is closed.
Confirm probe is clean & dry before pressing start button.
10.The trophon is beeping.
Probe inside the trophon which needs to be removed.
The chamber door is open.
On screen error message.
11.Liquid is leaking from the
trophon.
WARNING: Any fluid leaking from the trophon may
contain hydrogen peroxide.
If liquid or mist is seen coming from the trophon at any time:
Do not come into contact with the mist or liquid.
Wear appropriate PPE.
Ensure area is well ventilated.
Allow the trophon to complete the cycle.
Turn off the trophon and remove the power cord.
Contact your customer service representative.
12.The trophon is failing
numerous cycles.
Record any error codes and colour of the chemical indicator and
contact your customer service representative.
13.The trophon takes too long
to warm up between cycles
Ensure that the probe is removed immediately at the end of each
cycle.

L00049 1.0 08/2015 17
PART E –SERVICE AND WARRANTY
Contact your Nanosonics representative if you have any questions about:
The trophon EPR or accessories
The warranty
Each trophon EPR has a comprehensive warranty against defects in material and workmanship for 12
months from the date of delivery.
Service Schedule: When due, this will be indicated prior to commencing a disinfection cycle by the
screen message: Device Service Due, at weekly intervals until a service is performed. Service
intervals can also be accessed via the System Information, located in the trophon EPR LCD menu.
NOTE: Use only authorised service personnel to service the trophon EPR.
Modifying the trophon without authorisation will void your warranty.
APPENDIX 1: TROPHON EPR TECHNICAL SPECIFICATIONS, N00010, N00020,
N03000 & N04000
N00010 Electrical
Specification
Rated mains input voltage: 120V AC
Rated mains input current: 5Amp, 50/60Hz
Mains Inlet: IEC type C13
Equipment must be connected to an earthed outlet
using power cable supplied with the trophon.
N00020 Electrical
Specification
Rated mains input voltage: 230V AC
Rated mains input current: 3Amp, 50/60Hz
Mains Inlet: IEC type C13
Equipment must be connected to an earthed outlet
using power cable supplied with the trophon.
N03000 Electrical
Specification
Rated mains input voltage: 230V AC
Rated mains input current: 3Amp, 50/60Hz
Mains Inlet: IEC type C13
Equipment must be connected to an earthed outlet
using power cable supplied with the trophon.
N04000 Electrical
Specification
Rated mains input voltage: 100V AC
Rated mains input current: 6A, 50/60Hz
Mains Inlet: IEC type C13
Equipment must be connected to an earthed outlet
using power cable supplied with the trophon
Data port
Type: RS232
Connector: DB9 socket
Environmental Specification
Operating temperature range: 17–270C
Enclosure rated toIP20
Physical Characteristics
Weight of unpacked trophon: 17kg
Dimensions of trophon: 485mm high x 345mm wide x
320mm depth
Electromagnetic Compliance
The trophon has been tested and found to comply with
the limits for emission (electromagnetic Interference)
pursuant to EN61326-1 (CISPR 11 Group 1 Class B
limits)

L00049 1.0 08/2015 18
APPENDIX 2: PRODUCT WARRANTY TERMS AND CONDITIONS
Terms
This warranty is given by Nanosonics Limited ABN 11 095 076 896 of 14 Mars Road, Lane Cove,
NSW 2066 Australia (Nanosonics).
Nanosonics warrants to the customer that the trophon EPR is free from defects in material and
workmanship that materially affect its function under normal use and service for a period of 12 months
commencing upon the date of purchase (warranty period).
You may have statutory rights in relation to the trophon EPR and these are not affected by this
warranty.
Exclusions
This warranty does not apply in the following circumstances (regardless of how those circumstances
arise):
a where the trophon EPR has not been used, handled, installed, stored, cleaned and serviced in
accordance with the relevant user manual or other written instructions issued by Nanosonics
(including where used in temperature or other external conditions exceeding those set out in
the product specification, or serviced by persons other than Nanosonics’ approved service
personnel);
b where modifications have been made to the trophon EPR, other than by Nanosonics or its
authorised service providers;
c where unauthorised consumables, accessories or other chemicals or items have been used
with the trophon EPR;
d where the trophon EPR is used in conjunction with other equipment or products (other than
multiple use ultrasound probes as described in the user manual), without Nanosonics’ prior
written consent;
e where the trophon EPR has been damaged due to external or environmental causes of any
kind (including factors such as voltage fluctuations, excess voltage or power failure);
f where the trophon EPR has been damaged as a direct or indirect result of any malicious or
negligent act or omission by any person (other than Nanosonics or its authorised service
providers);
g where the defect does not materially affect the function of the trophon EPR (for example
scratches or marks on the external surface of the trophon EPR); or
h where the serial number or product label has been removed, changed, deleted or made
unrecognizable, or if the number or label is no longer clearly distinguishable for other reasons
beyond Nanosonics‘ control and therefore it is not possible to conclusively identify the product.
This warranty applies to the trophon EPR and defective parts only; the warranty does not cover the
replacement of used disinfectant cartridges or of parts which need periodic replacement during the life
of the product as a result of the ordinary use made of them.
How to make a claim
Please contact your trophon customer service representative with any queries regarding this warranty
or post warranty repairs. If you wish to make a warranty claim, please contact your trophon EPR
customer service representative, or contact Nanosonics at [[phone]] or
[[e-mail]]. You can also send a warranty claim in writing (with proof of purchase)
to Nanosonics at: 14 Mars Road, Lane Cove, NSW 2066 Australia.
Nanosonics will make arrangements for and bear the cost of the collection of your trophon EPR. You
will be responsible for uninstalling, reinstalling and recommissioning the trophon EPR, regardless of
whether or not it is found to be defective. If Nanosonics finds on examination that the trophon EPR is
defective in materials and workmanship and is within the warranty period, then we will repair or
replace the defective trophon EPR at our discretion. Nanosonics will bear the cost of return delivery of
the repaired trophon EPR, or replacement trophon EPR, to you. If we are unable to repair or replace
the trophon EPR for any reason, we will discuss with you an appropriate solution including upgrading
you to a newer model or refunding the purchase price.
If Nanosonics finds on examination that the trophon EPR is not defective in materials and
workmanship, or if you are not entitled to the benefit of this warranty (for example, if any of the above