Napoleon FREESTYLE F365 User manual

F365 and F425 models
FREESTYLE®SERIES
Owner's Manual
Grills illustrated in this manual may differ
from model purchased.
Apply Serial Number
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Welcome
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DANGER!
IF YOU SMELL GAS:
• Shut off gas to the appliance
• Extinguish any open flame
• Open lid
• If odor continues, keep away from the appliance
and immediately call your gas supplier, or fire
department.
WARNING!
Do not try to light this appliance without reading the
“LIGHTING” instructions section of this manual
Do not store or use gasoline, or other flammable liquids
or vapors in the vicinity of this or any other appliance
A gas cylinder not connected for use must not be stored
in the vicinity of this or any other appliance
If the information in these instructions is not followed
exactly, a fire or explosion may result and cause property
damage, personal injury, or death.
Alert adults and children about the hazard of hot surface temperatures. Supervise young children near the grill.
NOTICE TO INSTALLER: Leave these instructions with the grill owner for future reference.
NOTICE TO CONSUMER: Keep these instructions for future reference.
WE WANT YOUR GRILLING EXPERIENCE TO BE MEMORABLE AND SAFE.
Please read this Owner’s Manual before using the appliance to avoid property damage, personal injury, or death.
Remove all packaging material, promotional labels and cards from the grill before use.
OUTDOOR GAS BARBECUE. USE OUTDOORS ONLY IN A WELL-VENTILATED SPACE.
2| Welcome Napoleon.com | Freestyle Series Grills
CONGRATULATIONS
ON YOUR NAPOLEON GRILL!
You’ve Just Upgraded Your Grilling Game.

Welcome
Welcome to Napoleon!
CONTENTS
Welcome to Napoleon! 3
Full System Features 4
Getting Started 5
Leak Test
Grilling Instructions
How to use the Rotisserie
The Grilling Experience Checklist
How to season cast iron cooking grids
Infrared Grilling Guide 13
Cleaning Instructions 14
Maintenance Instructions 17
Flame Appearance
Stainless in harsh environments
Troubleshooting 19
Warranty 21
Safety firSt
WARNING! General Information
This grill should be installed in conformity with local codes. If a
rotisserie motor is used, it must be electrically grounded in
accordance with local codes.
WARNING! Installation & Assembly
Assemble this grill exactly as instructed in the Assembly Guide.
If the grill was assembled in-store, review the assembly instructions to
ensure it is done correctly.
Perform the required Leak Test before operating the grill.
Do not modify this grill under any circumstances.
Only use the pressure regulator and hose assembly supplied with this
grill or replacement parts specifically recommended by Napoleon.
WARNING! Operation
Read this entire Owner’s Manual before operating this grill.
Leak Test this grill before each use, annually and when any gas
components are replaced.
Follow the lighting instructions carefully.
WARNING! Storage & Disuse
Turn off gas at the supply valve.
Disconnect the hose between the gas cylinder and grill.
Remove the gas cylinder and store outdoors in a well-ventilated space
away from children.
DO NOT store gas cylinders in a building, garage, shed, or any other
enclosed space.
WARNING! Correct Product Disposal
This marking indicates that this product should not be
disposed with other household wastes throughout the
EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
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EMAIL
[email protected]
ONLINE
www.napoleon.com
PHONE:
[phone]
Napoleon.com | Freestyle Series Grills Welcome | 3

Features
Full System Features
Easy access drip
pan for efficient
maintenance
Porcelain coated
WAVE™Cooking Grids
for those distinctive
sear marks and even
cooking
Porcelain Enamel Sear
Plates for consistent
even heating and
vaporizing drippings for
more flavorful food
Heavy Gauge
Stainless Steel
Burners for long
lasting quality
Instant JETFIRE™
Ignition for quick
and east start-up
Powder coated
folding side
shelves with
integrated tool
hooks
ACCU-PROBE™Temperature
Gauge to easily read the
temperature for perfect
results
Integrated Bottle
Opener close to the
grilling action
Gas Tank Support
Ring for stable tank
storage ( models
only)
Large 7” wheels
to navigate any
terrain.
Large porcelain
enamel Warming
Rack for increased
cooking area
Infrared SIZZLE
ZONE™Side
Burner for
perfectly grilled
steaks
FREESTYLE 425SIB
The grills illustrated in this Owner’s Manual may differ from the model you purchased. Featured model:
!
4| Features Napoleon.com | Freestyle Series Grills

Getting Started
DANGER / WARNING! Advises of a hazard that
could result in a fire, explosion, death or serious
physical injury.
WANING / CAUTION! Advises of a hazard that
could result in minor physical injury or property
damage.
Wear protective gloves.
Wear safety glasses.
CAUTION! Hot surface.
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additional Safe operating practiceS
• Do not route the hose underneath the drip pan. Maintain
proper hose clearance to the bottom of the unit.
• Ensure sear plates are positioned properly according to
sear plate installation instructions.
• Burner controls must be off when turning the gas cylinder
valve on.
• Do not light burners with the lid closed.
• Keep the infrared burner and main burner venturi
tubes free from spider webs and other obstructions by
inspecting and cleaning it regularly.
• Do not allow cold water (rain, sprinkler, hose etc.) to
contact the heated grill. An immediate temperature
change will chip the porcelain and crack the ceramic
burners.
• Do not use a pressure washer to clean any part of the
grill.
• Do not locate this grill where it can be exposed to high
winds, especially when the wind can come from directly
behind the grill.
• Do not operate appliance under any combustible
construction.
• Never cover more than 75% of the cooking surface with
solid metal.
• This appliance must be kept away from flammable
materials while in use.
• Always maintain proper clearance to combustibles 20”
(508mm) to rear of unit, 7” (178mm) to sides.
• Additional clearance of 24” (610mm) is recommended
near vinyl siding or panes of glass.
Important information.
Do not smoke while performing a gas leak test.
Sparks or flames will cause a fire, explosion,
damage to property, serious physical injury, or
death.
Never use an open flame to check for gas leaks.
Sparks or flames will cause a fire, explosion,
damage to property, serious physical injury, or
death.
DANGER! Immediately shut off the gas supply
and disconnect.
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STOP
Getting Started
CAUTION! The hook-up and installation of the gas and hose connection must be performed by a licensed gas fitter, and
leak tested before operating the grill.
CAUTION! Ensure the hoses do not contact any high temperature surfaces of the grill.
WARNING! Accessible parts may be very hot. Keep young children away.
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• Do not close the side burner lid when operating or hot.
• Do not deep fry food on the side burner.
• Do not adjust the cooking grids when operating or hot.
• Do not move the appliance during use.
• Turn off the gas supply at the gas cylinder after use.
• Do not modify the appliance.
• Maintenance should only be done when the grill is cool.
• Do not store lighters, matches or any other combustibles
in the condiment tray.
• Keep all electrical supply cords and fuel supply hoses
away from all heated surfaces.
• Clean the grease tray, drip pan, and sear plates regularly
to avoid build-up and grease fires.
Napoleon.com | Freestyle Series Grills Getting Started | 5

Getting Started
WARNING! Do not store a spare gas cylinder below the grill head or side burners.
WARNING! Never use a gas cylinder that is beyond 80% full.
WARNING! Follow all specifications and instructions exactly to prevent fire, explosion, property damage, personal
injury, or death.
WARNING! Disconnect the grill and its individual shutoff valve from the gas supply piping system during any
pressure testing.
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gaS connectionS
Option 1: To a Gas Cylinder
Use a propane cylinder of minimum 6 kg or a butane cylinder of 13 kg constructed and marked in accordance with national and
regional codes. Ensure that the cylinder can provide enough fuel to operate the appliance. If in doubt, check with your local gas
supplier.
Use a gas pressure regulator and hose supplied by Napoleon; if not included, use a regulator and hose that meet national and
regional codes. The recommended length of the hose is 0.9m. The hose must never be longer than 1.5m.
Note: The hose should be replaced before the expiry date printed on it.
Only place cylinders within the maximum width and height dimensions inside the enclosure on the bottom shelf. Cylinders that
surpass the maximum dimensions must be placed outside the enclosure on level ground. Refer to the diagram below for specific
measurements.
Hook-up and Installation
• Check the cylinder for dents or rust, and have it inspected by your gas supplier.
• Never use a cylinder with a damaged valve.
• Place the cylinder in its designated area on the bottom shelf.
• Ensure the gas regulator hose has no twists or kinks.
• Remove the cap or plug from the cylinder fuel valve.
• Tighten the regulator to the cylinder valve.
• Ensure the hose does not contact with the drip pan or any high temperature surfaces of the grill because it will melt and
cause a fire.
• Ensure the cylinder is not left exposed to extreme heat or direct sunlight.
• Leak test all joints prior to operating the grill. See “Leak Test”.
Maximum Cylinder Dimensions
310 mm
580 mm
6| Getting Started Napoleon.com | Freestyle Series Grills

Getting Started
WARNING! Check the hose for evidence of excessive abrasion, melting, cuts or cracks. If the hose is damaged,
it must be replaced with an assembly specifically recommended by Napoleon.
!
BE
CAREFUL!
The lid of the grill and
the entire firebox can
become very hot when
in use.
Technical Data
The following table lists gross heat input, gas usage values and orifice sizes corresponding to each burner per Gas Category:
HEAT INPUT GAS USAGE
TOTAL MAIN FLAME
SIDE
INFRARED
SIDE TOTAL MAIN FLAME SIDE
INFRARED
SIDE
F365 12.0 kW 12.0 kW - - 873 g/hr 873 g/hr - -
F365SB 15.0 kW 12.0 kW 3.0 kW -1091 g/hr 873 g/hr 218 g/hr
F365SIB 15.0 kW 12.0 kW -3.0 kW 1091 g/hr 873 g/hr -218 g/hr
F425 13.6 kW 13.6 kW - - 990 g/hr 990 g/hr - -
F425SB 16.6 kW 13.6 kW 3.0 kW -1208 g/hr 990 g/hr 218 g/hr -
F425SIB 16.6 kW 13.6 kW -3.0 kW 1208 g/hr 990 g/hr -218 g/hr
ORIFICE SIZE MAIN FLAME SIDE INFRARED SIDE
I II I II I II
F365 0.99mm #66 (0.84mm) ----
F365SB 0.99mm #66 (0.84mm) 0.86mm #69 (0.74mm) - -
F365SIB 0.99mm #66 (0.84mm) - - 0.86mm #69 (0.74mm)
F425 0.91mm #68 (0.79mm) - - - -
F425SB 0.91mm #68 (0.79mm) 0.86mm #69 (0.74mm) - -
F425SIB 0.91mm #68 (0.79mm) - - 0.86mm #69 (0.74mm)
The following table lists all certified gases and pressures. Verify the information on the rating plate corresponds with this list.
Note: Only use regulators that supply the pressure listed here.
Gas Category I3B/P(30) I3+(28-30/37) I3P(37) I3B/P(50)
Orifice Sizes I I I II
Gases / Pressures Butane 30mbar
Propane 30mbar
Butane 28-30mbar
Propane 37mbar Propane 37mbar Butane 50mbar Propane 50mbar
Countries
AL, BE, CY, CZ, DK,
EE, FI, FR, GB, GR,
HR, HU, IS, IT, LT,
LU, MT, NL, NO, PL,
RO, SE, SI, SK, TR
BE, CH, CY, CZ, ES, FR,
GB, GR, IE, IT, LT, LU,
LV, PL, PT, SI, SK, TR
BE, CH, CZ, ES, FR,
GB, GR, HR, HU, IE, IT,
LT, NL, PL, PT, RO, SI,
SK, TR
AT, CH, DE, SK
Napoleon.com | Freestyle Series Grills Getting Started | 7

Getting Started
WARNING! Never use an open flame to check for gas leaks. Sparks or flames will cause a fire, explosion, damage
to property, serious physical injury, or death.
WARNING! Only use the pressure regulator and hose assembly supplied with the
grill, or one in conformity with local codes.
!
leak teSt
Why and When to Leak Test?
A leak test confirms no gas is escaping after you
connect the hose to the gas supply.
Each time the tank is refilled and reinstalled,
ensure that there are no leaks in the fitting where
the regulator connects to the tank.
Leak test this grill before use, annually, and when
any gas components are replaced.
Leak Test Steps
1. Do not smoke while performing the test.
2. Remove all sources of ignition.
3. Turn all burner controls to the off position.
4. Turn the gas supply valve on.
5. Brush a half-and-half solution liquid soap and
water onto all joints and connections of the
regulator, hose, manifolds, and valves.
6. Bubbles indicate a gas leak.
If you find a leak
1. Tighten any loose joints.
2. If the leak cannot be stopped, immediately shut off the gas
supply and disconnect the grill.
3. Have the grill inspected by a certified installer, or dealer.
4. Do not use the grill until the leak has been fixed.
STOP
8| Getting Started Napoleon.com | Freestyle Series Grills

Operation
WARNING! Ensure all burner controls are in the OFF position before slowly turning on gas supply valve.
WARNING! Follow the lighting instructions carefully.
WARNING! Make sure the lid of the grill is OPEN while igniting.
WARNING! Do not adjust the cooking grids while the grill is hot, or operating.
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4
3
1
2
2
3
Fig. 1
Fig. 2
Fig. 4
Flame or
IR Side
Burner Right Centre
Burner
Left Centre
Burner
Left Burner Right Burner
Fig. 3
Igniter
lighting your grill
Is it the very first time? Perform a Burn-off
Remove warming rack and run the main burners on high for
30 minutes. It is normal for the grill to emit an odor the first
time it is lit. This odor is caused by the “burn-off” of internal
paints and lubricants used in the manufacturing process and
will not occur again.
Main Burner Lighting
1. Open grill lid.
2. Push and slowly turn any main burner knob counter clockwise to
HIGH position until pilot lights. Continue to push down on the
control knob until the burner lights and then release.
3. If the pilot does not light – immediately turn the control knob
clockwise to the OFF position. Repeat step 2.
4. If the pilot and burner will not light in 5 seconds – turn the control
knob clockwise to the OFF position. Wait 5 minutes for gas to
dissipate. Repeat steps 2 and 3, or light with a match. (Fig. 1) .
Side Burner Lighting (if equipped)
1. Open burner cover.
2. Push and slowly turn side burner knob counter clockwise to HIGH
position until the spark lights the burner.
3. Continue to push down on the control knob until the burner lights
and then release.
4. If the burner will not ignite – turn burner control knob clockwise to
the OFF position. Wait 5 minutes. Repeat step 2 and 3. (Fig. 2)
Infrared Side Burner Lighting (if equipped)
1. Open burner cover.
2. Push and slowly turn side burner knob counter clockwise to HIGH
position.
3. Press and hold igniter button until the burner lights, or light by
match.
4. If the burner will not ignite – turn burner control knob clockwise to
the OFF position. Wait 5 minutes. Repeat step 2 and 3. (Fig. 3)
(Fig. 4)
Lighting with a match
1. Clip the match into the supplied lighting rod.
2. Insert the lit match through the cooking grids and sear plates
3. While turning the corresponding burner knob to high.
Napoleon.com | Freestyle Series Grills Operation | 9

Operation
WARNING! Never grill food directly on the flame side burner. It is designed for use with pots and pans only.
WARNING! Do not close side burner lid while it is operating or hot.
WARNING! Do not deep fry food on the side burner. Cooking with oil can be dangerous.
WARNING! Regularly clean grease out of the entire unit, including the grease tray and the sear plates, to avoid build-up and
grease fires.
WARNING! Do not leave food unattended on any lit burners.
!
GRILLING
PRO TIP!
Use a thermometer
to check the internal
temperature of meat
to ensure it is cooked
perfectly.
GRILLING
PRO TIP!
Add a Napoleon smoker
accessory to your grill
to flavor your meat.
grilling inStructionS
Main Burner Use
• Preheat the grill before searing food by operating all main burners on high with the lid closed for approximately 10 minutes.
• Food cooked for only a short time such as fish and vegetables can be grilled with the lid open.
• Grilling with the lid closed ensures higher and consistent temperatures that cook meat more evenly and can reduce cooking times.
• The cooking grids can be oiled before preheating to reduce sticking when grilling lean meat such as chicken breast, or pork.
• Food that takes longer than 30 minutes such as roasts can be cooked indirectly with the burner lit opposite the food. See Indirect
Grilling.
• Trim excess fat off meat to prevent flare-ups, or reduce the temperature of the grill.
• Flare ups – move food away from the flames and reduce the heat. Leave the lid open.
Direct Grilling
This method is often used for searing, or food cooked for only a short time
such as hamburgers, steaks, chicken, or vegetables.
Place food on the cooking grids directly over the heat.
Sear meat first to trap-in the juices and flavor.
Lower the grill temperature to finish cooking to your preference.
Indirect Grilling
This method uses lower temperatures and circulates heat around the food
cooking it slowly and evenly. Use this method to cook larger cuts of meat, or
food prone to flare-ups such as roast, chicken, or turkey.
Turn one or more burners on and place food on the cooking grid where there
is no flame, or burner on.
Grilling at a lower temperature and slower cooking time results in more tender
meats.
Flame Side Burner (if equipped)
The flame side burner can be used like a stove top to make gravy or soups.
The maximum pot or pan diameter is 10” (24 cm).
Be sure your grill is in a location protected from the wind, or the performance
of the side burner will be affected.
Infrared Side Burner (if equipped)
To operate, follow the “Side Burner Lighting” instructions. The infrared heat
provides an even cooking area for searing food when it’s set to high.
Some side burner models have a height-adjustable cooking grid.
10 | Operation Napoleon.com | Freestyle Series Grills