Napoleon Ascent Linear Series User manual

FRENCH PG. 23
W415-1711 / 01.02.18
Ascent Linear™ Series
(BL46 with optional stainless steel surround illustrated)
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
•
- Installation and service must be performed by a qualified installer, service agency, or the supplier.
WARNING
!
ENGLISH
For indoor use only
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
OWNER’S MANUAL
SAFETY INFORMATION
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • www.napoleonfireplaces.com • [e-mail]

W415-1711 / 01.02.18
EN
2
safety information
• This appliance is hot when operated and can cause
severe burns if contacted.
• Any changes to this appliance or its control can be
dangerous and are prohibited.
• Do not operate appliance before reading and
understanding operating instructions. Failure
to operate appliance according to operating
instructions could cause fire or injury.
• Risk of fire or asphyxiation do not operate appliance
with fixed glass removed.
• Do not connect 110 volts to the control valve.
• Risk of burns. The appliance should be turned off
and cooled before servicing.
• Do not install damaged, incomplete or substitute
components.
• Risk of cuts and abrasions. Wear protective gloves
and safety glasses during installation. Sheet metal
edges may be sharp.
• Children and adults should be alerted to the
hazards of high surface temperature and should
stay away to avoid burns or clothing ignition.
• Young children should be carefully supervised
when they are in the same room as the appliance.
Toddlers, young children, and others may be
susceptible to accidental contact burns. A
physical barrier is recommended if there are at
risk individuals in the house. To restrict access to
an appliance or stove, install an adjustable safety
gate to keep toddlers, young children and other at
risk individuals out of the room and away from hot
surfaces.
• Clothing or other flammable material should not be
placed on or near the appliance.
• Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
• Ensure you have incorporated adequate safety
measure to protect infants/toddlers from touching
hot surfaces.
• Even after the appliance is out, the glass and/or
screen will remain hot for an extended period of
time.
• Check with your local hearth specialty dealer
for safety screens and hearth guards to protect
children from hot surfaces. These screens and
guards must be fastened to the floor.
• Any safety screen, guard or barrier removed for
servicing the appliance, must be replaced prior to
operating the appliance.
• The appliance is a vented gas-fired appliance. Do
not burn wood or other materials in the appliance.
• The appliance area must be kept clear and free
from combustible materials, gasoline and other
flammable vapors and liquids.
3.1
!
WARNING
• Under no circumstances should this appliance be
modified.
• This appliance must not be connected to a chimney
flue pipe serving a separate solid fuel burning
appliance.
• Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
• Do not operate the appliance with the glass door
removed, cracked or broken. Replacement of the
glass should be done by a licensed or qualified
service person.
• Do not strike or slam shut the appliance glass door.
• When equipped with pressure relief doors, they
must be kept closed while the appliance is
operating to prevent exhaust fumes containing
carbon monoxide, from entering into the home.
Temperatures of the exhaust escaping through
these openings can also cause the surrounding
combustible materials to overheat and catch fire.
• Only doors / optional fronts certified with the unit
are to be installed on the appliance.
• Keep the packaging material out of reach of
children and dispose of the material in a safe
manner. As with all plastic bags, these are not toys
and should be kept away from children and infants.
• As with any combustion appliance, we recommend
having your appliance regularly inspected and
serviced as well as having a carbon monoxide
detector installed in the same area to defend you
and your family against carbon monoxide.
• Ensure clearances to combustibles are maintained
when building a mantel or shelves above the
appliance. Elevated temperatures on the wall or
in the air above the appliance can cause melting,
discolouration or damage to decorations, a T.V. or
other electronic components.
• A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and shall be installed.
• If the barrier becomes damaged, the barrier shall
be replaced with the manufacturer’s barrier for this
appliance.
• Installation and repair should be done by a qualified
service person. The appliance should be inspected
before use and at least annually by a professional
service person. More frequent cleaning may be
required due to excessive lint from carpeting,
bedding material, etc. It is imperative that control
compartments, burners and circulating air
passageways of the appliance be kept clean.

EN
W415-1711 / 01.02.18 3
table of contents
congratulations 4
1.0 getting to know your appliance 5
1.1 control access 6
1.2 rating plate information 6
2.0 operating your appliance 7
2.1 using your appliance 7
2.2 on/off components 7
2.2.1 changing the batteries in the battery holder 8
2.2.2 turndown 9
3.0 clearances around fireplace 10
4.0 maintenance 12
4.1 care of glass 13
4.2 care of plated parts 13
4.3 safety barrier removal 14
4.4 door trim removal 14
4.5 firebox glass door removal 15
5.0 replacements 16
6.0 accessories 17
7.0 troubleshooting 18
8.0 warranty 19
9.0 service history 20
Changes, other than editorial, are denoted by a vertical line in the margin.
This owner’s manual is written for a complete series of fireplaces that have a variety of different features and speci-
fications. Before reading this manual, be sure you know which model of fireplace that you have. This information
will have been filled out by the installer on the following page and on the rating plate that is permanently attached
to the fireplace (see “rating plate information” section).
This manual is for the:
• Ascent Linear Series (BL36-1 and BL46 models)
If required, more detailed technical information is included in the fireplace installation manual.
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial are denoted by a vertical line in the margin.
Visit the Napoleon website for the most current version of your appliance’s manual.

W415-1711 / 01.02.18
EN
4
welcome
Dealer Information
Name of Dealer:
Dealer Location:
Dealer Phone:
Dealer E-mail:
Customer:
Customer Address:
Date of Installation:
Location of the appliance:
Installer:
Napoleon is proudly committed to your total home comfort. We are proud to say that our products continunously
surpass industry standards and our inspiration is you! More than anything, we want you to feel confident in
choosing Napoleon for your home. Our products are designed to provide that confidence and ensure that every
Napoleon product is beyond compare.
Napoleon products are designed with superior components and materials assembled by trained craftsmen who
take great pride in their work.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the appliance for your
safety. This barrier must be installed.
Your Napoleon fireplace has been thoroughly inspected by a qualified technician before packaging to ensure that
you, the customer, receives the quality product that you expect from Napoloen.
Dealer : Fill in your dealer information (or business card) and the appliance installation information below.
congratulations
Model:
Serial Number:
Dealer: Business card location
Natural Gas: BL36NTE-1
BL46NTE
Propane: BL36PTE-1
BL46PTE

EN
W415-1711 / 01.02.18 5
getting to know your appliance
1.0 getting to know your appliance
Burner
Pilot
Safety barrier Glass door
Door trim Valve / rating plate /
lighting instructions
/ battery back up /
anticondensation
switch
Some features and locations may vary depending on the model.
note:
LA VITRE CHAUDE CAUSERA
DES BRÛLURES.
NE PAS TOUCHER LA VITRE
AVANT QU’ELLE AIT REFROIDI.
NE JAMAIS LAISSER LES
ENFANTS TOUCHER LA VITRE.
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
DANGER
!
AVERTISSEMENT
A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and shall be installed for the protection of children
and other at-risk individuals.
Une barriére conçu à réduire le risque de brûlures
causées par le verre chaud est fourni avec l’appareil
et sera installé pour la protection des enfants et
d’autres personnes à risque.
LA VITRE CHAUDE CAUSERA
DES BRÛLURES.
NE PAS TOUCHER LA VITRE
AVANT QU’ELLE AIT REFROIDI.
NE JAMAIS LAISSER LES
ENFANTS TOUCHER LA VITRE.
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
WARNING
!
AVERTISSEMENT
The area above the fireplace opening including the safety barrier, barrier frame and
the surface of the wall can get very hot during operation and should never be touched
until the appliance is off and completely cooled.

W415-1711 / 01.02.18
EN
6
getting to know your appliance
Access to the control can be done by removing the safety barrier, glass door, door trim and control cover (see
“maintenance” section for instructions on how to remove these components).
1.1 control access
FLAME
ADJUSTMENT
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.
1.2 rating plate information
The rating plate must remain with the appliance at all times. It must not be removed.
note:
W385-2180
Page 1 of 2
FOYER À GAZ VENTILÉ DIRECT. HOMOLOGUÉ POUR INSTALLATION DANS UNE CHAMBRE À
COUCHER, UNE SALLE DE BAIN ET UN STUDIO. APPROPRIÉ POUR INSTALLATION DANS UNE MAISON
MOBILE SI SON INSTALLATION CONFORME AUX EXIGENCES DE LA NORME CAN/CSA Z240MH SÉRIE DE
MAISONS MOBILES EQUIPÉES AU GAZ, EN VIGUEUR AU CANADA OU AUX ÉTATS-UNIS DE LA NORME DE
SÉCURITÉ ET DE CONSTRUCTION DE MAISONS MANUFACTURÉES, TITRE 24 CFR, SECTION 3280. DANS
LE CAS OU CETTE NORME D'ÉTATS-UNIS NE PEUT ÊTRE APPLIQUÉE, SE RÉFERER À LA NORME
RELATIVE AU CRITÈRE DE MESURES DE SÉCURITÉ CONTRE L'INCENDIE POUR LES INSTALLATIONS
DANS LES MAISONS MANUFACTURÉS, LES SITES ET LES COMMUNAUTÉS, ANSI/NFPA 501A.
POUR
UTILISATION AVEC BARRIÈRE
W565-0282 . SUIVEZ LES INSTRUCTIONS D'INSTALLATION QUI SE
TROUVENT DANS LE MANUEL D'INSTALLATION
.
DIRECT VENT GAS FIREPLACE. SUITABLE FOR BEDROOM, BATHROOM AND BED-SITTING ROOM
INSTALLATION. SUITABLE FOR MOBILE HOME INSTALLATION IF INSTALLED INACCORDANCE
WITH THE CURRENT STANDARD CAN/CSA Z240MH SERIES GAS EQUIPPED MOBILE HOMES,
IN CANADA OR IN THE UNITED STATES THE MANUFACTURED HOME CONTRUCTION AND
SAFETY STANDARD, TITLE 24 CFR, PART 3280. WHEN THIS US STANDARD IS NOT
APPLICABLE USE THE STANDARD FOR FIRE SAFETY CRITERIA FOR MANUFACTURED
HOME INSTALLATIONS, SITES AND COMMUNITIES, ANSI / NFPA 501A.
FOR USE WITH BARRIER
W565-0282. FOLLOW THE INSTALLATION INSTRUCTIONS LOCATED IN THE INSTALLATION MANUAL.
9700539 (WSL) 4001657 (NGZ)
4001658 (NAC) 4001659 (WUSA)
0-4500FT (0-1370m) ALTITUDE / ÉLÉVATION 0-4500FT (0-1370m)
17,500 BTU/h INPUT / ALIMENTATION 16,000 BTU/h
12,000 BTU/h REDUCED INPUT / ALIMENTATION RÉDUITE 12,500 BTU/h
MANIFOLD PRESSURE: 3.5" (9MB) WATER COLUMN MANIFOLD PRESSURE: 10" (25MB) WATER COLUMN
PRESSION AU COLLECTEUR: 3.5" (9 MB) D'UNE COLONNE D'EAU PRESSION AU COLLECTEUR: 10" (25MB) D'UNE COLONNE D'EAU
MINIMUM SUPPLY PRESSURE: 4.5" (11MB) WATER COLUMN MINIMUM SUPPLY PRESSURE: 11" (27MB) WATER COLUMN
PRESSION D'ALIMENTATION MINIMALE: 4.5" (11MB) D'UNE COLONNE D'EAU PRESSION D'ALIMENTATION MINIMALE: 11" (27MB) D'UNE COLONNE D'EAU
MAXIMUM SUPPLY PRESSURE: 13.0" (32MB) WATER COLUMN MAXIMUM SUPPLY PRESSURE: 13" (32MB) WATER COLUMN
PRESSION D'ALIMENTATION MAXIMALE: 13.0" (32MB) D'UNE COLONNE D'EAU PRESSION D'ALIMENTATION MAXIMALE: 13" (32MB) D'UNE COLONNE D'EAU
P4: 51.7% P4: 51.7%
NOT FOR USE WITH SOLID FUEL. FOR USE WITH GLASS DOORS
CERTIFIED WITH THIS APPLIANCE ONLY.
WARNING:
DO NOT ADD ANY MATERIAL TO THE APPLIANCE, WHICH WILL COME IN CONTACT WITH THE FLAMES,
OTHER THAN THAT SUPPLIED BY THE MANUFACTURER WITH THE APPLIANCE.
MINIMUM CLEARANCE TO COMBUSTIBLE MATERIALS /
DÉGAGEMENTS MINIMAUX DES MATÉRIAUX COMBUSTIBLES:
TOP/ DESSUS 0 RECESSED DEPTH / PROFONDEUR D'ENCASTRE 16"
FLOOR / PLANCHER 0 VENT SIDES / CÔTÉS DE L'ÉVENT 1"
SIDES / CÔTÉS 0 VENT TOP / ÉVENT SUPÉRIEUR 3"
BACK / ARRIÈRE 0 VENT BOTTOM / ÉVENT INFÉRIEUR 1"
MANTEL / MANTEAU 12" *
* MAXIMUM HORIZONTAL EXTENSION / L'EXTENSION HORIZONTALE MAXIMALE: 2". SEE INSTRUCTION
MANUAL FOR GREATER EXTENSIONS. RÉFERER AU MANUEL D'INSTRUCTION POUR DES
EXTENSIONS PLUS GRANDES.
SEE OWNER'S INSTRUCTION MANUAL FOR MINIMUM AND MAXIMUM VENT LENGTHS.
RÉFERER AU MANUEL D'INSTALLATION DE PROPRIÉTAIRE POUR LES LONGUEURS
D'ÉVACUATION MINIMALE ET MAXIMALE.
WOLF STEEL LTD.
24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA
UN COMBUSTIBLE SOLIDE NE DOIT PAS ÊTRE UTILISÉ AVEC CET
APPAREIL. UTILISER AVEC LES PORTES VITRÉES HOMOLOGUÉES
SEULEMENT AVEC CET APPAREIL.
AVERTISSEMENT: N’AJOUTEZ PAS A CET APPAREIL AUCUN MATÉRIAU DEVANT ENTRER EN
CONTACT AVEC LES FLAMMES AUTRE QUE CELUI QUI EST FOURNI AVEC CET APPAREIL PAR LE
FABRICANT.
THE APPLIANCE MUST BE VENTED USING THEAPPROPRIATE WOLF STEEL VENT KITS. SEE OWNERS
INSTALLATION MANUAL FOR VENTING SPECIFICS. PROPER REINSTALLATION AND RESEALING IS
NECESSARY AFTER SERVICING THE VENT-AIR INTAKE SYSTEM.
L'APPAREIL DOIT ÉVACUER SES GAZ EN UTILISANT L'ENSEMBLE D'ÉVACUATION PROPRE À NAPOLEON.
RÉFERER AU MANUEL D'INSTALLATION DE PROPRIÉTAIRE POUR L'ÉVACUATION PRÉCISE. IL EST
IMPORTANT DE BIEN RÉINSTALLER ET RESCELLER L'ÉVENT APRÈS AVOIR ASSURÉ LE MAINTIEN DU
SYSTÈME DE PRISE D'AIR.
DECORATIVE PRODUCT: NOT FOR USE AS A HEATING APPLIANCE
PRODUIT DÉCORATIF: NE PAS UTILISER COMME APPAREIL DE CHAUFFAGE.
ELECTRICAL RATING / CLASSIFICATION: 115V 0.82AMP, 60HZ
OPTIONAL FAN KIT / ENSEMBLE DE VENTILATEUR FACULTATIF: AUB
SERIAL NUMBER/NO. DE SÉRIE: BL36
MATERIAL: .010 VELVET MATTE LEXAN AND/OR .050 HI-TEMP POLYESTER
MIN. LETTERING FOR "NOT FOR USE WITH SOLID FUEL. ", "UN COMBUSTIBLE SOLIDE NE DOIT PAS ÊTRE UTILISÉ AVEC CELUI. " TO BE 10 POINT ARIAL, BOLD FACE,
UPPER CASE AND 2 POINT LEADING SPACING OR EQUIVALENT.
BLACK ON WHITE BACKGROUND
MAX OVERALL DECAL SIZE: 4.75" x 8.50"
HOLE IS 0.250” Ø/ 0.312 “FROM BOTTOM AND LEFT EDGE”
SERIAL NUMBERS TO BE ASCENDING FROM BL36 274170
TITLE: RATING PLATE C/BL36(N)T(E)-1 / C/BL36(P)T(E)-1
REVISION: B : Updated BTU || 08.02.17_T.B.
DWG#: W385-2180
DATE: 02.24.17_T.B.
BL36NT CBL36NT MODEL CBL36PT BL36PT
BL36NTE CBL36NTE CBL36PTE BL36PTE
CERTIFIED TO / CERTIFIÉ AUX: CSA 2.22-2016 •ANSI Z21.50-2016 VENTED DECORATIVE GAS APPLIANCES / APPAREILS À GAZ VENTILÉS DÉCORATIFS.
B
CERTIFIEDUNDER / HOMOLOGUE SELON LES NORMES: CSA 2.33b - 2008, ANSI Z21.88b- 2008 VENTED GAS FIREPLACE HEATER / APPAREILDE CHAUFFAGE ALIMENTÉ
AUGAZ ET VENTILÉ
VENTEDGAS FIREPLACE HEATER.APPROVED FOR BEDROOM, BATHROOMAND BED-SITTING ROOM INSTALLATION.SUITABLE FOR MOBILE HOME INSTALLATIONIF INSTALLED INACCORDANCE WITH THE
CURRENTSTANDARDCAN/CSA Z240MH SERIES GAS EQUIPPED MOBILE HOMES, IN CANADAOR IN THE UNITED STATES THE MANUFACTUREDHOME CONSTRUCTION AND SAFETY STANDARD,TITLE 24 CFR,
PART3280. WHEN THISUS STANDARD IS NOT APPLICABLE USE THE STANDARDFOR FIRE SAFETY CRITERIA FOR MANUFACTUREDHOME INSTALLATIONS,SITES AND COMMUNITIES, ANSI / NFPA501A.
FOYERDE CHAUFFAGEAU GAZ AVEC ÉVACUATION.HOMOLOGUÉ POUR INSTALLATIONDANS UNE CHAMBRE À COUCHER, UNE SALLE DE BAIN ET UN STUDIO.APPROPRIÉ POUR INSTALLATIONDANS UNE
MAISONMOBILE SI SON INSTALLATIONCONFORME AUX EXIGENCES DE LANORME CAN/CSA Z240MH SÉRIE DE MAISONS MOBILES ÉQUIPÉESAU GAZ, EN VIGUEUR AU CANADA OU AUX ÉTATS-UNISDE LA
NORMEDE SECURITÉ ET DE CONSTRUCTION DE MAISONSMANUFACTURÉES, TITRE 24 CFR, SECTION 3280. DANS LE CAS OU CETTENORME D'ÉTATS-UNIS NE PEUT ÊTREAPPLIQUÉE, SE RÉFÉRER A LA NORME
RELATIVEAUCRITÈRE DE MESURES DE SÉCURITÉ CONTRE L'INCENDIE POUR LES INSTALLATIONSDANS LES MAISONS MANUFACTURÉS,LES SITES ET LES COMMUNAUTÉS, ANSI/NFPA501A.
NOTFOR USE WITH
SOLIDFUEL. FOR USE
WITHGLASS DOORS
CERTIFIEDWITH THIS
UNITONLY.
WARNING
:
DONOT ADD ANY MATERIAL
TOTHE APPLIANCE, WHICH WILL COME
INCONTACT WITH THE FLAMES, OTHER
THANTHAT SUPPLIED BY THE
MANUFACTURERWITH THE APPLIANCE.
MINIMUMCLEARANCE TO
COMBUSTIBLEMATERIALS:
TOP 0”
FLOOR 0”
RECESSEDDEPTH ONE SIDED 23"
RECESSEDDEPTH SEE THRU 13.5”
FRAMING (NOT INCLUDING
FACE MATERIAL)
SIDES 0”
VENT 2"
BACK 0”
MANTLE 15"*
TOP,SIDES& BACK: PER STAND OFF SPACERS FOR FRAMING MATERIALS. FOR FINISHING MATERIALS
SEEOWNERS MANUAL
UNCOMBUSTIBLE SOLIDE NE
DOITPAS ÊTRÉ UTILISÉ AVEC
CETAPPAREIL. UTILISER AVEC
LESPORTES VITRÉES
HOMOLOGUÉESSEULEMENT
AVECCETTE UNITÉ.
AVERTISSEMENT:
N'AJOUTEZPAS A
CETAPPAREILAUCUN MATÉRIAU DEVANT
ENTREREN CONTACT AVECLES FLAMMES
AUTREQUE CELUI QUI EST FOURNI AVEC
CETAPPAREIL PARLE FABRICANT.
DÉGAGEMENTSMINIMAUX DES
MATÉRIAUXCOMBUSTIBLES:
DESSUS 0”
PROFONDEURD'ENCASTRÉ 25"
PLANCHER 0”
ÉVENT 2"
CÔTES 0”
MANTEAU 15" *
ARRIÉRE 0”
MADEIN CANADA / FABRIQUÉAU CANADA
WOLFSTEEL LTD.BARRIE, ONTARIO, CANADA
ALTITUDE/ÉLÉVATION
INPUT/ALIMENTATION
REDUCEDINPUT/ALIMENTATIONRÉDUITE
ORIFICE/INJECTEUR
MANIFOLDPRESSURE/
PRESSIONAUCOLLECTEUR
MINIMUMSUPPLYPRESSURE/
PRESSIOND'ALIMENTATIONMINIMALE
MAXIMUMSUPPLYPRESSURE/
PRESSIOND'ALIMENTATIONMAXIMALE
0-4500FT(0-1370M)
30,000BTU/H
23,000BTU/H
#38
3.5"WATERCOLUMN/D'UNECOLONNED'EAU
4.5"WATERCOLUMN/D'UNECOLONNED'EAU
7.0"WATERCOLUMN/D'UNECOLONNED'EAU
0-4500FT(0-1370M)
30,000BTU/H
23,000BTU/H
#53
10"WATERCOLUMN/D'UNECOLONNED'EAU
11"WATERCOLUMN/D'UNECOLONNED'EAU
13"WATERCOLUMN/D'UNECOLONNE D'EAU
THEAPPLIANCE MUST BE VENTED USING THE APPROPRIATE
NAPOLEONVENT KITS. SEE OWNERS INSTALLATION MANUAL
FORVENTING SPECIFICS. PROPER REINSTALLATIONAND
RESEALINGIS NECESSARY AFTER SERVICING THE VENT-AIR
INTAKESYSTEM.
L'APPAREILDOIT ÉVACUERSES GAZ EN UTILISANT L'ENSEMBLE
D'ÉVACUATIONPROPREA NAPOLEON. RÉFÉRER AU MANUEL
D'INSTALLATIONDEPROPRIÉTAIRE POUR L'ÉVACUATION
PRÉCISE.IL EST IMPORTANT DE BIEN RÉINSTALLERET
RESCELLERL'ÉVENT APRÈS AVOIRASSURÉ LE MAINTIEN DU
SYSTÉMEDE PRISE D'AIR.
CLASSIFICATION:115V 0.82AMP,60HZ
W385-2007
MODEL NATURALGAS /
GAZ NATURAL
LHD50NT
MODEL PROPANE
LHD50PT
SERIALNUMBER/NO. DE SÉRIE: LV50
ELECTRICALRATING: 115V0.82AMP, 60HZ
REFERENCE#
W/N16131
*MAXIMUM HORIZONTAL EXTENSION / L'EXTENSION
HORIZONTALEMAXIMALE: 2". SEE INSTRUCTION MANUAL FOR GREATEREXTENSIONS.
SEEOWNER'S INSTRUCTION MANUAL FOR MINIMUM AND MAXIMUM VENT LENGTHS.
DESSUS,COTÉS&ARRIÈRE:SELONLESESPACEURSDEDÉGAGEMENTPOURLES MATÉRIAUXD'OSSATURE
SELONLEMANUELDEPROPRIÉTAIREPOURLESMATÉRIAUXDEFINITION.
*L'EXTENSIONHORIZONTALEMAXIMALE: 2". RÉFÉRERAU MANUELD'INSTRUCTIONPOURDESEXTENSIONS
PLUSGRANDES.RÉFÉRERAUMANUELD'INSTALLATION DE PROPRIÉTAIRE.
TITLE:RATING PLATE C/BL36(N)T(E)-1 / C/BL36(P)T(E)-1
DWG#: W385-2180
DATE: 02.24.17_T.B.
PAGE 2 OF 2
WOLF STEEL LTD.
GARDEZ LE BRÛLEUR ET LE
COMPARTIMENT DES
CONTRÔLES PROPRES.
CONSULTEZ LE MANUEL
D’INFORMATION ET
D’INSTALLATION. PAR
MESURE DE SÉCURITÉ,
CET APPAREIL DOIT
ÊTRE ALIMENTÉ EN AIR
FRAIS ET AVEC SUFFISANT
D’AIR COMBURANT ET
DE VENTILATION.
WARNING:
IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION,
SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY
DAMAGE, PERSONAL
INJURY OR LOSS OF
LIFE. REFER TO
OWNER’S MANUAL.
INSTALLATION AND
SERVICE MUST BE
PERFORMED BY A
QUALIFIED INSTALLER,
SERVICE AGENCY OR
THE GAS SUPPLIER.
ATTENTION:
UN INSTALLATION OU
UNE MODIFICATION
INAPPROPRIÉE
DU RÉGLAGE, DU SERVICE
ET DE L’ENTRETIEN
POURRAIENT ÊTRE LA CAUSE
DE DOMMAGES À LA PROPRIÉTÉ
DE BLESSURES CORPORELLES
OU MÊME LA MORT. CONSULTER
LE MANUEL D’INFORMATION,
L’INSTALLATION ET LE SERVICE
DOIVENT ÉTRE EXÉCUTÉS PAR
UN INSTALLATEUR QUALIFIÉ
POUR LE GAZ, UNE ENTERPRISE
DE SERVICE OU LE
FOURNISSEUR
DE GAZ SEULEMENT.
KEEP BURNER AND
CONTROL COMPARTMENT
CLEAN. SEE INSTALLATION
AND OPERATING
INSTRUCTIONS
MANUAL. APPLIANCE
NEEDS FRESH AIR FOR
SAFE OPERATIONAND MUST
BE INSTALLED WITH
ADEQUATE PROVISIONS
FOR COMBUSTION
AND VENTILATION AIR.
“This appliance is only for use with the
type(s) of gas indicated on the rating plate
and may be installed in an aftermarket,
permanently located, manufactured home
(USA only) or mobile home, where not
prohibited by local codes. See installation
manual for details. This appliance is not
convertible for use with other gases,
unless a certified kit is used.”
«Cet appareil doit être utilisé uniquement
avec les types de gaz indiqués sur la
plaque signalétique et peut être installé
dans une maison préfabriquée (É.-U.
seulement) ou mobile installée à demeure
si les règlements locaux le permettent.
Voir le manuel d’installation pour plus de
renseignements. Cet appareil ne peut être
converti à d’autres gaz, sauf si une
trousse de conversion est utilisée. »
FOR YOUR SAFETY: DO
NOT STORE OR USE GASOLINE
OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN VICINITY OF
THIS OR ANY OTHER
APPLIANCE.
CAUTION: DO NOT OPERATE
THE FIREPLACE WITH THE
GLASS REMOVED, CRACKED OR
BROKEN. REPLACEMENT OF
THE GLASS SHOULD BE DONE
BY A LICENSED OR QUALIFIED
PERSON.
POUR VOTRE SÉCURITÉ:
NE PAS ENTREPOSER NI
UTILISER D’ESSENCE NI
D’AUTRES VAPEURS OU
LIQUIDES INFLAMMABLES DANS
LE VOISINAGE DE CET APPAREIL
OU DE TOUT AUTRE APPAREIL.
AVERTISSEMENT: NE PAS
UTILISER L’APPAREIL SI LE
PANNEAU FRONTAL EN VERRE
N’EST PAS EN PLACE, EST
CRAQUÉ OU BRISÉ. CONFIEZ LE
REMPLACEMENT DU PANNEAU
À UN TECHNICIEN AGRÉÉ.
REVISION: B : Updated BTU || 08.02.17_T.B.
CAUTION:
HOT WHILE OPERATING. DO NOT TOUCH.
SEVERE BURNS MAY RESULT. KEEP CHILDREN
CLOTHING, FURNITURE, GASOLINE OR
OTHER FLAMMABLE VAPORS AWAY.
AVERTISSEMENT:
L’APPAREIL EST CHAUD PENDANT SON
FONCTIONNEMENT. BRÛLURES GRAVES
PEUVENT EN RÉSULTER. LES ENFANTS,LES
VÊTEMENTS, LES MEUBLES, L’ESSENCE ET
AUTRES LIQUIDES QUI ÉMETTENT DES GAZ
VOLATILS INFLAMMABLES DOIVENT
ÊTRE TENUS ELOIGNÉS DE L’APPAREIL.
SAMPLE
VALVE

EN
W415-1711 / 01.02.18 7
operating your appliance
2.0 operating your appliance
To turn the appliance on:
When operating your appliance for the first time, there is a required burn-in process that cures materials used
to manufacture the fireplace that may emit both vapors and an odor. These are normal when operating a new
appliance for the first time. Ensure adequate air circulation is provided during burn-in process, if this was not
completed by the installer during installation.
2.1 using your appliance
A Turn the on/off switch on.
B After 3-5 seconds, the control will start a spark at the pilot, light the pilot and then the burner. The spark
period will last 60 seconds, or until the pilot has lit.
C When used for the first time, if the burn-in process was not completed by the installer; run appliance
continuously for 4 hours (burn-in).
D Turn the appliance off. Wait until appliance is completely cool before moving to the next step.
E Remove the safety barrier and firebox glass door. Clean firebox glass door (see “maintenance” section).
Replace firebox glass door and safety barrier.
For more detailed information, see your installation manual or contact your authorized dealer.
2.2 on/off components
Batteries must be disposed of according to the local laws and regulations. Some batteries may be
recycled, and may be accepted for disposal at your local recycling center. Check with your
municipality for recycling instructions.
Les piles doivent être mises au rebut conformément aux lois et à la réglementation locales.
Certaines piles peuvent être recyclées et acceptées dans votre centre de recyclage local. Rensei-
gnez-vous auprès de votre municipalité au sujet des directives de recyclage.
Las baterías deben desecharse de acuerdo con las leyes y regulaciones locales. Algunas baterías
pueden reciclarse, y es posible que su centro de reciclado local las acepte para desecharlas.
Consulte en su municipalidad sobre las instrucciones para el reciclado.
| On/off switch | Battery holder | Battery holder (including switch) | Remote control |
(Optional) (Optional)
(Not supplied)

W415-1711 / 01.02.18
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8
operating your appliance
2.2.1 changing the batteries in the battery holder
• Ensure the gas and electrical power to the appliance is turned off.
• Appliance may be hot, do not service until the appliance has cooled.
!WARNING
A. Turn off the gas and disconnect the electrical power supply from the appliance.
B. Remove the safety barrier, control cover and door trim to easily access the control compartment (see
“maintenance” section for instructions on how to remove these components).
C. Locate the battery housing located near the control board (see illustration below).
D. Open the battery housing by sliding the back piece upwards and off of the battery housing. Remove the
four “AA” alkaline batteries and install four new “AA” alkaline batteries into the battery housing. Ensure the
positive and negative ends correspond with those identified on the holder.
E. Place the battery housing back into the control compartment, ensure that the battery housing is placed in
a clean and easily accessible location.
F. Reinstall the safety barrier. The safety barrier must be installed at all times during the appliance operation.
G. Turn the gas and electrical power back on to begin operating the appliance.
In the event of a power failure, your appliance can be operated using the supplied battery back-up. If a power
failure occured, remove the batteries from the holder once the power has been restored. The system will drain
the batteries if they are left in the battery holder.
note:
Control module
Battery housing
Red wire
Black wire

EN
W415-1711 / 01.02.18 9
operating your appliance
L
O
H
I
Flame adjustment
Manual adjustments to your fireplace must only be made when the appliance is off and complete cool.
Allow safety barrier to cool before making adjustment.
The BL36-1/BL46 models are equipped with a manual gas control knob (located on the valve) that adjusts the
flame height to suit your preference. To access the gas control knob, remove your safety barrier, control cover and
door trim (see “maintenance” section for instructions on how to remove these components.
Use only your hand to turn the gas control knob (never use tools). If the knob will not turn by hand, do not try to
repair it. Contact a qualified technician.
2.2.2 turndown
An optional remote control is available to turn the appliance on and off and to adjust the flame height without the
need to remove the safety barrier, refer to the instructions provided with the remote control.

W415-1711 / 01.02.18
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10
clearances around fireplace
!WARNING
• Your appliance, gas/electrical connections, venting and various key components are hidden behind the wall. It is
critical that no screws penetrate these components. Failure to follow instructions may cause improper operation,
damage, personal injury or fire. Always use a stud finder and only screw into studs.
3.0 clearances around fireplace
Without making adequate provisions to account for the heat, the temperatures above the fireplace will be hot, making
it unsuitable for mounting a TV or other objects sensitive to heat without risk of damage.
Installing a mantel between this appliance and electronics or other materials that may be sensitive to heat will reduce
the effect of direct heat on them.
The size and material of the mantel will affect the allowable clearance above your fireplace and incorrect placement
could become a fire hazard. Consult your installation manual and/or authorized dealer for more information before
mounting a mantel, a shelf or any other object above your appliance.
Your fireplace, gas/electrical connections and vent are hidden directly behind the finished wall. Great care should be
taken to avoid screwing or nailing into these components. Always use a stud finder to determine stud location and
only screw into studs.
Do not screw into the area around the fireplace opening as some of your appliance may be hidden behind the
finished wall. Refer to your installation manual and/or contact your local dealer for more information.
Fireplaces
generate radiant
heat. Do not put
objects in front
of the appliance
(minimum
distance of 4
feet).
The area above a fireplace gets hot.
Combustible objects or materials must
never be placed in this area. For mini-
mum clearances, refer to installation
manual or your authorized dealer.
!WARNING

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W415-1711 / 01.02.18 11
clearances around fireplace
6” min.
A
Top of finishing flange
(fireplace opening)
2.5” min.
2” min. (3” max. recommended)
6” min.
A
2.5” min.
6” min.
2.5” min.
A
See “minimum clearance
to mantle” section
(installation manual).
Enclosure
Enclosure
Enclosure
TV bracket
TV bracket
TV bracket
Flush installation with mantel
Partially recessed installation with mantel
Recessed installation with protrusion
Top of finishing flange
(fireplace opening)
Top of finishing flange
(fireplace opening)
2” min. (3” max. recommended)
2” min. (3” max. recommended)
Top of
finishing
flange
(fireplace
opening)
Enclosure
TV bracket
Flush installation without mantel
Appliance Appliance
Appliance
Appliance
• These are recommended minimum clearances only and are in supplied in good faith and not a guarantee
of compliance with TV manufacturers’ maximum allowable operating temperatures. Always comply to TV
manufacturers’ requirements.
• TV temperatures must be validated at the time of installation as air flow characteristics within the
room can vary and maximum acceptable operating temperatures can vary from appliance to appliance.
TVs cannot be used where the TV temperature exceeds the manufacturer’s maximum allowable operating
temperatures (see TV manufacturer’s specifications).
• Mantel height and depth must conform to mantel clearance requirements specified in this manual, see
“minimum clearance to combustible mantel” section in installation manual.
• Dimension “A” the gap between the top of the finishing flange and the bottom of the TV are taken from the
top of the fireplace opening.
• TV temperatures may be further reduced by increasing the horizontal distance between the front of the TV
and the front edge of the mantel or by increasing dimension “A”. However, increasing the gap between the
top of the mantel and the bottom of the TV beyond the maximum recommended figure, typically results in
higher temperatures. Minimum clearance between the mantel and bottom of the TV should be maintained to
allow air circulation below and behind the TV.
note:

W415-1711 / 01.02.18
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12
maintenance4.0 maintenance
!WARNING
• Turn off the gas and electrical power before servicing the appliance.
• Appliance may be hot. Do not service until appliance has cooled.
For qualified technicians only:
• Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
• This appliance and its venting system should be inspected before use and at least annually by a qualified service
person.
• The flow of combustion and ventilation air must not be obstructed.
DOS
• Clean your safety barrier or regularly to
prevent the build up of excessive lint/dust from
carpeting, pet hair, etc. Simply vacuum using the
brush attachment.
• Always use ammonia-free glass cleaners.
• Service your appliance annually and/or as
required. Service must be conducted by a qualified
technician.
• Keep your appliance area clear and free of
combustible materials, gasoline, or other flammable
vapors and liquids.
• Check to see that the burner ignites completely
on all openings when turned on. A 5 to 10 second
total light-up period is satisfactory. Service as
required.
DON’TS
• Attempt to service the electrical or gas
components. Contact a qualified technician.
• Use excessive force.
• Use abrasive cleaners on glass.
• Paint the pilot assembly.
• Place objects too close to the fireplace opening.
For any questions and/or concerns regarding your appliance, maintenance and service, please contact your
authorized dealer.
note:

EN
W415-1711 / 01.02.18 13
maintenance
This appliance is factory equipped with tempered glass. Use only replacement parts as supplied by the appliance
manufacturer. DO NOT SUBSTITUTE MATERIALS.
!WARNING
Buff lightly with a clean dry soft cloth to remove accumulated dust or fingerprints. Clean both sides of the glass
after the first 10 hours of operation with a recommended fireplace glass cleaner.
Thereafter clean as required. If the glass is not kept clean permanent discoloration and / or blemishes may
result. Contact you local authorized dealer / distributor for complete cleaning instructions.
Do not contact the inside surface of the glass with razor blades, steel wool or other metallic objects as a thin
layer of metal removed from the object may be deposited onto the coating which results in a discoloured stain
or scratch like mark. More importantly, this can scratch the glass surface thereby reducing its strength.
Do not operate the appliance with broken glass, as leakage of flue gases may result.
If the glass should ever crack or break while the fire is burning, do not open the door until the fire is out. Do not
operate the appliance until the glass has been replaced. Contact you local authorized dealer / distributor for
replacement parts. DO NOT SUBSTITUTE MATERIALS. 5.1
Vinegar-based or ammonia-free glass cleaners have generally demonstrated an ability to provide a clean,
streak free glass surface.
note:
• Do not clean glass when hot! Do not use abrasive cleaners to clean glass.
Firebox Glass Door :
Replacement glass/frame assembly shall be replaced as a complete unit as supplied by the appliance
manufacturer.
4.1 care of glass
!
WARNING
Buff lightly with a clean dry soft cloth to remove accumulated dust or fingerprints. Clean both sides of the glass
after the first 10 hours of operation with a recommended fireplace glass cleaner.
Thereafter clean as required. If the glass is not kept clean permanent discoloration and / or blemishes may
result. Contact you local authorized dealer / distributor for complete cleaning instructions.
Do not contact the inside surface of the glass with razor blades, steel wool or other metallic objects as a thin
layer of metal removed from the object may be deposited onto the coating which results in a discoloured stain
or scratch like mark. More importantly, this can scratch the glass surface thereby reducing its strength.
Do not operate the appliance with broken glass, as leakage of flue gases may result.
If the glass should ever crack or break while the fire is burning, do not open the door until the fire is out. Do not
operate the appliance until the glass has been replaced. Contact you local authorized dealer / distributor for
replacement parts. DO NOT SUBSTITUTE MATERIALS. 5.1
Vinegar-based or ammonia-free glass cleaners have generally demonstrated an ability to provide a clean,
streak free glass surface.
note:
• Do not clean glass when hot! Do not use abrasive cleaners to clean glass.
4
Do not use ammonia-based cleaners.
4.2 care of plated parts
6.1
If the appliance is equipped with plated parts, you must clean fingerprints or other marks from the plated surfaces
before operating the appliance for the first time. Use a glass cleaner or vinegar and towel to clean. If not cleaned
properly before operating for the first time, the marks can cause permanent blemishes on the plating. After the
plating is cured, the fingerprints and oils will not affect the finish and little maintenance is required, just wipe clean
as needed. Prolonged high temperature burning with the door ajar may cause discolouration on plated parts.
The protective wrap on plated parts is best removed when the assembly is at room temperature but this can
be improved if the assembly is warmed, using a hair dryer or a similar heat source.
note:

W415-1711 / 01.02.18
EN
14
maintenance
SAFETY BARRIER
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the
appliance and must be installed.
Lift the safety barrier off the four shoulder screws and remove from the appliance. Reverse this step to install.
!
WARNING
• Glass may be hot. Do not touch glass until cooled.
• If equipped with door latches that are part of a safety system, they must be properly engaged. Do not
operate the appliance with latches disengaged.
• Facing and/or finishing materials must not interfere with air flow through air openings, louvre openings,
operation of louvres, or doors/access for service. Observe all clearances when applying combustible
materials.
• Before door is removed, turn the appliance off and wait until appliance is cool to touch. Doors are heavy and
fragile so handle with care.
47.1
4.3 safety barrier removal
To remove, slide the back edge of the door trim up and out of the glass and the door frame.
To install, slide the back edge of the door trim down between the glass and door frame. Insert downwards.
4.4 door trim removal

EN
W415-1711 / 01.02.18 15
maintenance
These spring latches make up the spring
relief system for the appliance. Ensure
the door opens freely and closes sealed.
note:
When mounting the door, ensure there
is equal space on both the left and the
right side. This allows for easy installation
of the front.
note:
BL46 illustrated
Leave a hand on the glass door during entire door removal. The glass door is secured to the firebox with four
(BL36-1) or six (BL46) spring latches. Pull the handles of the latches forward, then lift the latches out from the door
frame to release the door. Next, lift the door up until the bottom edge clears the bottom shoulder screws of the
appliance. Carefully grip the top and bottom of the door lifting it off the appliance.
Reverse these steps to reinstall the door.
Ensure safety screen is installed correctly.
4.5 firebox glass door removal

W415-1711 / 01.02.18
EN
16
replacements
5.0 replacements
!WARNING
• Failure to position the parts in accordance with this manual or failure to use only parts specifically approved
with this appliance may result in property damage or personal injury.
Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can
be ordered through your Authorized dealer / distributor.
For warranty replacement parts, a photocopy of the original invoice will be required to honour the
claim.
When ordering replacement parts always give the following information:
• Model & Serial Number of appliance
• Installation date of appliance
• Part number
• Description of part
• Finish
For service parts, see your Installation manual.

EN
W415-1711 / 01.02.18 17
accessories
6.0 accessories
REF.
#Description Part Number Stocked
BL36-1 BL46
1Classic Side Trim (Black) W715-1135 W715-1135
1Premium Side Trim (Stainless Steel) W715-1133 W715-1133
2Classic Top/Bottom Trim (Black) W715-1141 W715-1134
2Premium Top/Bottom Trim (Stainless Steel) W715-1140 W715-1132
3Left Bracket W080-1798 W080-1798
4Right Bracket W080-1797 W080-1797
5Rear Porcelain Panel W475-1060 W475-1374
6Side Porcelain Panel W475-1059 W475-1375
7Shore Fire Kit SFKS SFKM Yes
8Beach Fire Kit BFKXS BFKM Yes
9Mineral Rock Kit MRKXS MRKM Ye s
10 Blower (GZ600KT) W062-0051 W062-0051
11 Variable Speed Switch KB-35 KB-35 Yes
12 Thermodisc W690-0002 W690-0002 Yes
13 Anti-condensation Switch ACS-SIT ACS-SIT Yes
Items may not appear exactly as illustrated.
54
53
52
55
12
11
10
13
44
8
52
9
44
7
44
2
44
5
44
1
44
2
44
1
44
6
44
3
44
4

W415-1711 / 01.02.18
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18
troubleshooting
7.0 troubleshooting
symptom problem test solution
Flame is a blue,
Blockage in vent. -Remove blockage. In really cold conditions, ice buildup may
occur on the terminal and should be removed as required.
White / grey film forms
on glass.
Sulphur from fuel is being
depos
-
ited on glass, logs, or
-
surfaces.
-Clean the glass with a recommended gas fireplace glass
cleaner. DO
NOT CLEAN GLASS WHEN HOT.
-If sulphur deposits are not cleaned off regularly, the glass may
become permanently marked.
Exhaust fumes smelled
in room, headaches. Appliance may be leaking
exhaust fumes into the room.
-Check firebox glass door was properly reinstalled after cleaning.
If not rectified, turn off appliance. Contact a qualified technician.
Pilot will not light. Makes
noise with no spark at
pilot burner.
No siginal from remote with no
pilot ignition.
-Reprogram receiver code.
-Replace battery holder (including switch), if applicable.
Pilot sparks but will
not light. Gas supply. -Contact a qualified technician.
Out of propane gas. -Fill the tank.
Remote control (if equipped). -Reset program: hold reset button on remote control and wait
for 2 beeps. Release after second beep. Press small flame
button on remote within 20 seconds, you will hear an
additional beep (this signals a successful reset).
-Replace remote control.
Battery holder (including
switch) is in “off”
position; burner comes
on.
Battery holder (including wall
switch) mounted upside down.
-Reverse.
Battery holder (including switch)
and/or wire is grounding.
-Replace.
-Check for ground (short); repair ground or replace wire.
Faulty wire -Replace.
Remote control and/or
battery holder (including
switch) is not functioning
properly.
Remote control lights but
no spark or flame. (Remote is
locked out).
-Reset by turning power source off then on.
Battery holder (including switch)
or remote has low battery.
-Replace batteries.
Error with synchronizing. -Reset battery holder (including switch) and remote control.
Remote too far away from
battery holder (including switch).
-Refer to “wiring diagram” section in the Installation manual.
If back up batteries are installed, they must also be
removed to re-program
note:
Flames are very
aggressive. Door is open. -Ensure door is secured properly. If not rectified, contact a
qualified technician.
Appliance won’t
perform any
functions.
No power to the system. -Check breaker to verify it’s in the “on” position.
Battery holder (including switch)
in wrong position (if equipped).
-Verify that the 3 position switch on the battery holder (including
switch) is in the remote position (middle).
Battery holder, battery holder
(including switch) and/or remote
control isn’t operational.
-Check battery power and battery orientation.
lazy, transparent flame
Appliance keeps
shutting off.
High limit switch has tripped. -Your appliance (LV models equipped with DHC or LVX models)
is fitted with a safety switch that shuts your appliance off in the
event that your fireplace and/or enclosure are reaching unsafe
operating temperatures. Contact a qualified technician.

EN
W415-1711 / 01.02.18 19
warranty
8.0 warranty
2.1B
Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is
not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim.
Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty
claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the
following conditions and limitations:
Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not
be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized
service technician or contractor. Installation must be done in accordance with the installation instructions included with
the product and all local and national building and fire codes. This limited warranty does not cover damages caused by
misuse, lack of maintenance, accident, alterations, abuse or neglect, and parts installed from other manufacturers will
nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by
excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of Phazer™
logs and embers. This warranty extends to the repair or replacement of warranted parts which are defective in material or
workmanship provided that the product has been operated in accordance with the operation instructions and under normal
conditions. After the first year, with respect to this President’s Lifetime Limited Warranty, Napoleon may, at its discretion,
fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale
price of any warranted but defective part(s).
Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation of a warranted
part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the President’s
Lifetime Limited Warranty, Napoleon’s responsibility under this warranty is defined as above and it shall not in any event
extend to any incidental, consequential or indirect damages. This warranty defines the obligations and liability of Napoleon
with respect to the Napoleon gas appliance and any other warranties expressed or implied with respect to this product,
its components or accessories are excluded. Napoleon neither assumes, nor authorizes any third party to assume, on
its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: over-firing,
downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains,
inadequate vents or ventilation, excessive venting configurations, insufficient makeup air, or negative air pressures which
may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to
the appliance, combustion chamber, heat exchanger, plated trim or other components due to water, weather damage, long
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of Napoleon. All parts
replaced under the President’s Limited Lifetime Warranty Policy are subject to a single claim.
During the first 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our discretion
free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price. All parts
replaced under the warranty will be covered for a period of 90 days from the date of their installation. The manufacturer
may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned
products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the
manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must
obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender.
Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service
from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel, diagnostic tests, shipping
and other related charges are not covered by this warranty.
Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management
System.
Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great
pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. The complete appliance is
again thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receives the quality
product that you expect from Napoleon.
The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long
as you own the appliance. This covers: combustion chamber, heat exchanger, stainless / steel burner, Phazer™ logs
and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled
components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free
of charge during the first year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring,
remote controls, ignitors, gaskets and pilot assemblies.*
Labour related to warranty repair is covered free of charge during the first year. Repair work, however, requires the prior
approval of an authorized company official. Labour costs to the account of Napoleon are based on a predetermined rate
schedule and any repair work must be done through an authorized Napoleon dealer.
* Construction of models vary. Warranty applies only to components included with your specific appliance.
Napoleon Gas Appliance President’s Lifetime Limited Warranty
Conditions and Limitations
All specifications and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered
trademark of Wolf Steel Ltd.

W415-1711 / 01.02.18
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20
service history
9.0 service history
Appliance Service History
This appliance must be serviced annually depending on usage
Date Dealer Name Service Technician Name Service Performed Special Concerns