NatComm DS-SIP User manual

NATCOMM USA LLC
Responsible Supplier Code :NC
DS-SIP
SIP INTERCOM CONTROLLER
For Technical Assistance call
the Manufacturers direct
ph 800 530 8645
8AM - 5PM
West Coast Pacific Time

Page 2 Natcomm
PACKING LIST
DS-SIP is a Door Station Controller designed to operate with Any NATCOMM Door
Phone Intercom (see page 3).
DS-SIP is supplied as a complete kit, ready for quick and easy installation by a
technician or an end user with some IT experience.
Description Qty
DS-SIP Intercom Switch 1
12VDC Power Adaptor 1
CAT5 Network Cable (RJ45 to RJ45) 1
Intercom & Dual Lock Connection Box 1
(includes short 8P8C connection cable to DS-SIP)
Natcomm_IP_Controller.exe 1
(DS-SIP Setup Program)

Natcomm Page 3
DOOR PHONE INTERCOM RANGE
Four Door Phones are provided for use with our range of Door Station Controller units:
Model DP1 - SURFACE MOUNT
 Molded plastic unit, designed for easy mounting direct onto
your wall surface.
 Red LED Night illumination.
(4 in Wide, 5.25 in High, 1.25 in Depth).
(100mm Wide, 133mm High, 32mm Depth).
Model DP2 - FLUSH MOUNT Compact Size
 Marine Grade Stainless Steel face plate.
 Touch Switch operation.
 Blue LED Night illumination.
 Optional Surface Mounting Kit is available.
(4.2 in Wide, 8 in High, 1.2 Depth).
(107mm Wide, 204mm High, 30mm (D).
Model DP4 - FLUSH MOUNT Standard Size
 Fitted with a high resolution, low light Digital Color CCD Camera. BNC
output.
 Marine Grade Stainless Steel face plate
 Touch Switch operation.
 Blue LED Night illumination.
 Supplied with in wall Wall Mount Box to assist installation.
 Optional Surface Mounting Kit is available.
(5.1 in Wide, 10.4 in High, 1.45 in Depth).
(130mm Wide, 264mm High, 37mm Depth).
Model DP5 - FLUSH MOUNT Standard Size
 Integrated Pedestrian Access Keypad for 2 Locks
 Touch Switch operation with 99 User Codes.
 Marine Grade Stainless Steel Face plate.
 Blue and White LED Night illumination.
 Supplied with in wall Wall Mount Box to assist installation.
 Optional Surface Mounting Kit is available.
(5.1 in Wide, 10.4 in High, 1.2 in Depth).
(130mm Wide, 264mm High, 30mm Depth).
Door Phone Intercom Covers and Stainless Steel Surface Mounting Kits
are available for all Door Phone Intercoms. See page 4 for further details.
Separate User Guides are provided with each DOOR PHONE.

Page 4 Natcomm
DOOR PHONE INTERCOM COVERS
If your Door Phone is not under cover, a Strong Transparent DOOR PHONE COVER is
highly recommended to prevent water from gradually permeating through to the
electronics of the Door Phone. RRP is just $US25.00.
 Model DPC1 for DP1 Door Phone
 Model DPC2 for DP2 Door Phones
 Model DPC3 for DP4, DP5 Door Phones
You can alternatively use one of our Surface Mounting Kits which provides a Rain
deflector. See below.
SURFACE MOUNTING KITS
Stainless Steel (304) Surface Mounting Kits are available for all Model DP2 to DP5
Door Phones, so that your Door Phone can be mounted ONTO a wall surface, rather
than into it.
Two separate surface mounting kits are available, to cater for the different sized DP2-
DP5 Door Phones:
 Model SMK2 for DP2 Door Phones
 Model SMK3 for DP4, DP5 Door Phones

Natcomm Page 5
OPERATION
DS-SIP is designed for use with ANY IP or Cloud PBX System. It can connect to ANY
Network Point. The IP Address of DS-SIP is then set up as an Extension and it can be
called if required from Any Handset on the same PBX system.
A ‘Hot Dial Extension Address’ is set up on the PBX system by the Network
Administrator, to determine where Intercom calls should be directed. The ‘Hot Dial
Extension Address’ is also programmed into DS-SIP using the supplied program.
Then when a visitor at the door or gate presses the call button on your NATCOMM
Door Phone, DS-SIP will immediately go ‘Off Hook’ and Dial the Hot Dial Extension
Number. At the same time, DS-SIP will generate a ‘Ring Back’ tone to the Door
Phone Intercom so that the visitor hears that they are being connected.
A PBX user can then answer the Door Phone Intercom call and will be immediately
connected to the visitor so that they can communicate. Communication is Loud and
Clear. The Volume of the Door Phone can be increased or decreased via the supplied
program. The Hang Up tone detection circuit will automatically terminate the Intercom
call after the user hangs up
If you have a LOCK MECHANISM fitted, you can open a gate or door lock during a
call to allow your visitor to enter, by simply pressing * * on your telephone keypad.
LOCK RELAY 2
If you use the SECOND LOCK CONTROL FACILITY fitted, you can also open an
ALTERNATIVE gate or door lock during this call, by pressing * 2 on your telephone.
This command will release Gate Lock 2 until you Hang Up the telephone.
 Pressing *3 can also close the second internal relay and leave it closed.
 Pressing *4 can also open the second internal relay and leave it open.
The SECOND LOCK RELAY option can alternatively be used to START and STOP
another Device such as a VIDEO CAMERA, DISPLAY MONITOR, RECORDER or to
TURN ON and then TURN OFF a 12V LIGHT or a 115V Light (if a separate 115V
relay that is also supplied and installed by a technician or electrician).
The Other Device will be SWITCHED ON (or Activated) as soon as the Call Button is
pressed on the supplied Door Phone and will SWITCH OFF, 01-99 seconds after the
Door Phone call has terminated, as programmed (see pages 13-14).
The Second Relay can also be used to signal other equipment that a Door Phone
Intercom call has been initiated.

Page 6 Natcomm
INSTALLATION OVERVIEW
DS-SIP : IP Network Connection
DS-SIP can be connected to ANY Point on a Local Area or Wide Area Network,
such as :
* Any Internal Network Point of a LAN
* Direct to a Network Switch
* Direct to a Network Modem used for LAN or WAN
Once connected, DS-SIP will connect to the Network via DHCP
A Windows based program (called Natcomm SIP Controller) is supplied with your
DS-SIP unit. This program is designed for use on PC running Windows 7 or later
(on your same network). Install the program by double clicking the supplied
Program file. The program will install and a Natcomm Icon will be installed on the
desktop.
Double Click the Icon to open
the program. Once the
program has loaded, Click the
Icon that says :
Click for IP Address
After a short delay, the
program will then display the
IP Address, Gateway Address
and Subnet Mask of DS-SIP.
Then Click Login to Enter the Advanced Settings to enter the :
 Enter Extension Number
 Username and Password (if used)
That has been assigned by the PBX Administrator for DS-SIP.
1
2
3
1
2

Natcomm Page 7
DS-SIP : IP Network Connection
1.
Using the supplied CAT5 cable connect the NETWORK port of DS-SIP to your
Internet Network, at a convenient Network Point or direct to a Switch or
Modem-Router.
Note : The shielded cable must be pushed fully in until it ‘clicks’ in position.
2.
Connect the Supplied Power Adaptor (12VDC, 2A Center Positive)
TURN ON Power to DS-SIP
Note : DO NOT use an alternative Power Adaptor, as doing so may damage
DS-SIP. Call NATCOMM USA on ph [phone] for further information.
3.
Install the supplied Natcomm_SIP_Controller.exe
As described on page 6 and enter the Extension Number and the optional
Username and Password that has been set up for DS-SIP.
4.
You can also quickly and easily change the following parameters if necessary
• The Port Number (if different to the default port number 5060)
• A Different Audio Codec (if different to the default codecs)
• Set up a to Static IP address
The PBX Network Administrator may advise you to change from a DHCP
connection (default) to a Static IP Connection. To do so, you ‘Click’ the Static box
on the Main Menu and enter the following displayed parameters :
• IP Address
• Gateway Address
• Subnet Mask
If you are connected to a WAN or Cloud Network and it requires a Host Name and
Domain name, then you can also enter these details here :
• Enter DNS Domain Name Server
• Enter Host Name
• Enter Domain Name
Should more advanced settings be required, they can be accessed via the
advanced settings option. This area is restricted by a password as there are a
large number of settings and parameters that can be changed, which might affect
the operation of DS-SIP. If you must access advanced settings of the SIP
connection, call NATCOMM USA on [phone] for the password.

Page 8 Natcomm
DS-SIP : Door Phone Intercom Connection
DP1 INTERCOM (2 Wire Connection)
Connect the CENTER 2 PINS of the 8 pin RJ45 socket of DS-SIP, to the 2 screw terminals
located on the back of the DOOR PHONE INTERCOM. Polarity is not important.
If you plan to use the supplied connection box (supplied for use with Door or Gate Lock
Control), then the terminals for the GREEN and RED wires should be connected to the
screw terminals located on the back of the DOOR PHONE INTERCOM. Polarity is not
important.
The LED on the DOOR PHONE INTERCOM should then turn ON (DS-SIP must be ON).
The DOOR PHONE INTERCOM should be mounted onto your wall surface. With DP1 this is
done by separating the Door Phone unit from the integral backing plate, secured by a screw
underneath the grey plastic label, above the speaker. The backing plate should then be
screwed to the wall surface, before re-attaching the Door Phone Intercom with the securing
screw.
DP2-DP5 INTERCOMS (4 Wire Connection)
Connect Pins 4 & 5 (the center 2 pins) of the 8 pin RJ45 socket of DS-SIP to the center 2
inputs of the supplied 4 position Phoenix Plug. Polarity is not important. This is the Audio
Pair.
Also connect Pins 3 & 6 (the 2 pins either side of the center 2 pins) of the 8 pin RJ45 socket
of DS-SIP, to the outside positions of the 4 position Phoenix Plug. Polarity is not important.
This is 12V and GND for the Door Phone Intercom.
If you plan to use supplied connection box (supplied for use with Door or Gate Lock Control),
then the terminals for the GREEN and RED wires should be connected to the center 2
positions of the 4 position Phoenix Plug (pins 2 & 3) and the terminals for the BLACK and
YELLOW wires should be connected to the outer 2 positions of the 4 position Phoenix Plug
(pins 1 & 4). Polarity is not important.
LOCK CONTROL (for 1 or 2 Locks)
A connection box is supplied with DS-SIP to provide a convenient means of connecting
power for the 1 or 2 Doors or Gates that will be used.
This will also allow you to locate the Power Supplies for the 1 or 2 Doors or Gates, inside the
building next to DS-SIP, so they are out of the weather.
See pages 10-11 for further details.

Natcomm Page 9
LOCK CONTROL
DS-SIP is provided with TWO internally fitted relays which can be used to control
TWO LOCKS or ONE LOCK and ONE OTHER DEVICE such as a Video Camera,
Recorder or Light. Relay Specification - Dry Relay Contacts rated at 12V/1Amp.
Do not use the supplied DS-SIP Controller 12V plug pack to also provide 12V power for the
lock, as this may cause damage to DS-SIP. You must use a separate 12V source, with a
maximum rating of 12V/1A.
LOCK 1 RELAY FACILITY
To OPEN the Door/Gate Lock after answering a call from your DOOR PHONE you
need to press ** on your telephone. The lock will remain open for 15 seconds (Default
setting). It can be set from 01-99 secs.
Your Door/Gate Lock can also be OPENED at any time by calling the DS-SIP
Extension Number and pressing** . The Door/Gate Lock will remain UNLOCKED for
15 seconds (can be 01-99 secs). You do not need to receive a call from the Door
Phone first.
LOCK 2 RELAY FACILITY
To OPEN the ALTERNATIVE Door/Gate Lock after answering a call from your DOOR
PHONE you need to press *2 on your telephone. The lock will remain open until you
HANG UP your telephone.
Your ALTERNATIVE Door/Gate Lock can also be OPENED at any time by picking up
any telephone and dialling *2. The Door/Gate Lock will be LOCKED as soon as you
hang up. You do not need to receive a call from the Door Phone first.
With the LOCK 2 facility, you can also call into DS-SIP, press *3 and then HANG UP
at any time, which will CLOSE the Internal Relay and leave it closed.
You can also call into DS-SIP, press *4 and then HANG UP at any time, which will
OPEN the Internal Relay and leave it open.

Page 10 Natcomm
LOCK INSTALLATION
The contacts of each Internal relay of DS-SIP are accessed by the supplied
connection adaptor, which has 8 screw terminals.
Both DS-SIP Relays are Dry Contact Relays rated at 12V/1A. The polarity of the
Relay connection wires is not important.
Lock 1 should connect to the Brown and Orange terminals.
Lock 2 or Device 2 should connect to the Blue and White terminals.
NOTE- Do not use the supplied DS-SIP Controller 12V plug pack to also provide 12V power for the lock, as this may
cause damage to DS-SIP. You must use a separate 12V source, with a maximum rating of 12V/1A.

Natcomm Page 11
BALANCE POT ADJUSTMENT
Your DOOR PHONE INTERCOM is preset at the factory for maximum
performance and you should not adjust it unless necessary. Our circuitry is
designed to measure the background noise present at your site and then apply
maximum gain.
In most cases you WILL NOT NEED TO MAKE ANY ADJUSTMENTS.
If you are using Two Door Phones, connected in parallel to the Connection Box, it is
possible that you will need to adjust the POT of one or both Door Phones to suit your
specific site conditions.
The balance POT is provided in case you experience one of the following:
 Audio is distorted.
 Audio (speech) can only be heard in 1 direction.
Should you encounter one of these problems, you will need to make slow careful
adjustments in one direction or the other until speech can be heard in both directions
and without distortion.
The balance POT is located on the back of DOOR PHONE INTERCOM under a small
3mm removable black plastic plug. It should be adjusted using a small flat blade
screwdriver.
IMPORTANT NOTES
1)
You will require TWO PEOPLE to adjust your Door Phone Intercom Pot.
2)
Wait 10 seconds after answering before adjusting the Pot.
3)
DO NOT use a telephone in close proximity to the door phone, as
feedback interference will affect the Balance Pot settings.
4)
The Balance POT does not increase volume. Moving it when unnecessary
can cause a deterioration in audio quality or a loss of audio in 1 direction.

Page 12 Natcomm
CALL TERMINATION OPTIONS
DS-SIP has a Hang Up tone detector that will automatically terminate Intercom calls
when they are complete. However, there are also 2 other methods of Intercom Call
termination:
1. BY THE USER PRESSING ANY TOUCH TONE (0-9)
The person answering the Intercom Call can terminate the Intercom call by pressing
ANY Touch Tone number (0-9) on their telephone keypad at the completion of their
announcement.
Note : # and * cannot be used to terminate a call.
2. AFTER A FIXED PERIOD OF TIME
DS-SIP will terminate an Intercom call after a programmable length of time.
The default connection time for DS-SIP is : 99 seconds.
You can change the Maximum Page Call Duration for any period of time between 10-99
seconds in Programming Mode.
These are back-ups in case any of the above methods fails to take place.
DS-SIP Hang Up tone detection is very reliable and you are very unlikely to
need either above option. They are provided in case DS-SIP is exposed to
significant EMI Interference which could possibly affect Hang Up tone
detection.

Natcomm Page 13
PROGRAMMING OPTIONS
DS-SIP Switch provides for Three User Programmable settings.
Allowable Range : 01 to 99
Default Setting is : 15 seconds
Allowable Range : 01 to 99
Default Setting is : 00 seconds
Relay 2 can be used in Two different ways :
Lock Operation - If you want to operate Relay 2 to control a Door or Gate Lock
using the command *2, you should leave the setting as 00 (The Default)
Device Operation - If you want to operate Relay 2 to control another device by
Closing as soon as the Intercom is Triggered, then you should enter a value of
01-99 in this area, this value is the time in seconds that the Relay will remain
closed AFTER HANG UP. This facility will allow you to for example to control a
Video Recorder and where the Video Recorder remains recording for 01-99
seconds after Hang Up.
Relay 1 Closure Time
To Change from the Default Setting, in programming Mode,
Press : #1xx
Where xx = number of seconds and can be 01-99
For example, press #125 for 25 seconds
Relay 2 Operation
To Change from the Default Setting, in programming Mode,
Press : #2xx
Where xx = number of seconds and can be 01-99
For example, press #215 for 15 seconds

Page 14 Natcomm
Allowable Range : 15 to 99
Default Setting is : 99 seconds
PROGRAMMING PROCEDURE
You can program 1 or more parameters, in any order, during the same programming
call. Should you need to program DS-SIP, please follow the procedure below :
1) Call the Extension Number to which DS-SIP switch is connected.
DS-SIP switch will Answer after 1 ring (you should hear 1 beep)
After the ‘beep’, press # # (you should hear 3 beeps)
(This will take you into program mode)
2) Change the settings as per the details on Page 13-14
You will hear a single beep after each correct entry
3) Hang Up when Programming is complete.
Maximum Call Time
To Change from the Default Setting, in programming Mode,
Press : #3xx
Where xx = number of seconds and can be 01-99
For example, press #345 for 45 seconds

Natcomm Page 15
FCC (USA) and IC (Canada) COMPLIANCE
This product has been tested by an authorized independent laboratory to comply with
all Telephone Line and Electromagnetic Compliance requirements for the USA and
Canada.
RADIO FREQUENCY STATEMENT
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules.
It has also been tested and found to comply with the limits for CS-003 of
the Industry Canada rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates
and can radiate radio frequency energy within FCC and IC limits. If not
installed and used in accordance with these instructions, it may be
possible that it causes interference to radio communications. However,
there is no guarantee that the interference will not occur in a particular
installation.
If this equipment does cause interference to radio or television reception,
which can be determined by testing with the DS3 equipment turned off, the
user is encouraged to try to correct the interference by one or more of the
following measures:
 Increase the separation between the DS3 equipment and the
affected receiver.
 Connect the equipment into an outlet on a circuit different from that
of the receiver.
 Consult the dealer or an experienced technician for help.
 Call NATCOMM ph 800 530 8645
The Power adaptor supplied with the Door Station Controller that powers this product
complies with UL (USA) and cUL (Canada) specifications.

Page 16 Natcomm
SPECIFICATIONS
Dimensions (inches) : 4.2 (W) x 4.2 (D) x 1.7 (H)
Dimensions (mm) : 106 (W) x 106 (D) x 43 (H)
Weight : 6 ounce or 170g
Power Supply : 12VDC/1A minimum
(Centre +ve only)
Network Connector : RJ 45 8 pin
Intercom Port Connector : RJ 45 8 pin (4 center)
Power Connector : 2.5mm barrel connector
FCC & IC COMPLIANT : Supplier Number NC
WARRANTY
This device is guaranteed against defects from workmanship for a period of
two years (24 months) from the date of purchase.
In the event of a problem, please call ph 800 530 8645 for assistance and if
necessary, a Return Authorization. You should then return your unit, along
with the proof of purchase date, and a written statement about the nature of
the problem.
The Manufacturers obligation is solely to repair or replace the product. The
product may be replaced at the discretion of the Manufacturer. The
warrantor is not liable for any incidental or consequential damages due to
such defects.
This Warranty shall not apply to any unit which has been subject to
alteration, modification, abuse, negligence, accident, external voltage/
lightning surge, excessive water exposure or used in any manner contrary
to these instructions.
The user is responsible for freight costs to the repair point. The warrantor
will be responsible for freight costs in returning this unit back to the user.
Damage caused to this device or attached equipment by lightning strikes,
over voltage surge or excessive water is not covered under this warranty.
THE CASE IS SEALED AT THE FACTORY.
OPENING THE CASE WILL VOID THE WARRANTY.