Navistar NavKal User manual

USERGUIDE0001226059
NavKal™(DealerVersion)-4328458R4
GlobalAugust2020
USERGUIDE
NavKal™(DealerVersion)
Navistar,Inc.
2701NavistarDrive,Lisle,IL60532USA
©2020Navistar,Inc.Allrightsreserved.Allmarksaretrademarksoftheirrespectiveowners.

TABLEOFCONTENTS
TABLEOFCONTENTS
NAVKAL™ENGINECONTROLMODULE(ECM)PROGRAMMINGSOFTWARE......................1
INTRODUCTION..............................................................................................1
ACRONYMS...................................................................................................1
GETTINGSTARTED.............................................................................................2
INSTALLINGTHENAVKAL™SOFTWARE...............................................................2
SOFTWAREUPDATES......................................................................................9
VEHICLECONNECTION........................................................................................10
DIAGNOSTICINTERFACECABLEINFORMATION.....................................................10
INTERFACEDEVICESELECTION.........................................................................10
CONNECTINGSOFTWARE.................................................................................12
NAVKAL™SOFTWARE..........................................................................................13
USINGSOFTWARE..........................................................................................13
FEATURES....................................................................................................14
VehicleInformationWindow.............................................................................14
ScreenPrompts...........................................................................................15
ProgrammingTip..........................................................................................16
SnifferT abandDatalinkTrafcT ab.....................................................................17
DiagnosticTroubleCodes(DTC)Window..............................................................18
CampaignsTab-J1939..................................................................................19
CampaignsTab-J1708..................................................................................21
ParameterUpgradesTab................................................................................23
BlankModuleFlashingTab..............................................................................25
SelectEngineWindow....................................................................................26
SelectBlankModulesWindow..........................................................................27
ProcessRequestsTab....................................................................................28
ModuleHistoryTab.......................................................................................31
SERVICEMESSAGES.......................................................................................33
DIAGNOSTICTROUBLECODES..............................................................................34
DTCTAB.......................................................................................................34
DTCIDENTIFICATION.......................................................................................34
DTCTYPE.....................................................................................................35
VIEWINGFREEZEFRAMEDATA..........................................................................35
CLEARINGDTCS.............................................................................................35
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TABLEOFCONTENTS
ii

Table1SummaryofChanges
SectionDescriptionRevisionNumber
None(beforeIntroduction)Addedcontactinformation2
AddedinformationonInstallingNavKal™2
AddednoteaboutInternetconnection
requirementsforsoftwareupdates2
GettingStarted
Updatednoteonrewallconguration3
VehicleConnectionUpdatedlistofsupportedinterfacecables
andaddedstepsfordeviceselection2
AddedinformationonProgrammingTip
windowandModuleHistorytab2
NavKal™Software
Addedandrevisedseveralnotes2
GettingStartedUpdatednoteregardingDNSaddresses
ininstallationsection3
NavKal™SoftwareAddedJ1707andJ1939Campaignstabs4

SAFETYINFORMATION
Thismanualprovidesgeneralandspecicmaintenanceproceduresessentialforreliableengineoperation
andyoursafety.Sincemanyvariationsinprocedures,tools,andservicepartsareinvolved,adviceforall
possiblesafetyconditionsandhazardscannotbestated.
Readsafetyinstructionsbeforedoinganyserviceandtestproceduresfortheengineorvehicle.Seerelated
applicationmanualsformoreinformation.
ObeySafetyInstructions,Warnings,Cautions,andNotesinthismanual.NotfollowingWarnings,Cautions,
andNotescanleadtoinjury,death,ordamagetotheengineorvehicle.
SafetyTerminology
Termsareusedtostressyoursafetyandsafeoperationoftheengine:Warning,Caution,andNote.
Warning:Awarningdescribesactionsnecessarytopreventoreliminateconditions,hazards,andunsafe
practicesthatcancausepersonalinjury.
Caution:Acautiondescribesactionsnecessarytopreventoreliminateconditionsthatcancausedamageto
theengineorvehicle.
Note:Anotedescribesactionsnecessaryforcorrect,efcientoperation.
WorkArea
•Keepworkareaclean,dry,andorganized.
•Keeptoolsandpartsofftheoor.
•Makesuretheworkareaisventilatedandwelllit.
•Makesurearstaidkitisavailable.
ProtectiveMeasures
•Wearprotectivesafetyglassesandshoes.
•Wearcorrecthearingprotection.
•Wearcottonworkclothing.
•Wearsleeved,heatprotectivegloves.
•Donotwearrings,watches,orotherjewelry.
•Restrainlonghair.
Vehicle
•Shifttransmissiontoneutral,setparkingbrake,andblockwheelsbeforedoing
diagnosticorserviceprocedures.
•Cleartheareabeforestartingtheengine.

SafetyEquipment
•Usecorrectliftingdevices.
•Usewheelchocksandstands.
Engine
•Theengineshouldbeoperatedorservicedonlybyqualiedindividuals.
•Providenecessaryventilationwhenoperatingengineinaclosedarea.
•Keepcombustiblematerialawayfromengineexhaustsystemandexhaustmanifolds.
•Installallshields,guards,andaccesscoversbeforeoperatingengine.
•Donotrunenginewithunprotectedairinletsorexhaustopenings.Ifunavoidableforservice
reasons,putprotectivescreensoverallopeningsbeforeservicingengine.
•Shutengineoffandrelieveallpressureinthesystembeforeremovingpanels,housingcovers,andcaps.
•Ifanengineisnotsafetooperate,tagtheengineandignitionkey.
FirePrevention
•Makesurechargedreextinguishersareintheworkarea.
NOTE–Checktheclassicationofeachreextinguishertomakesurethatthefollowingretypescan
beextinguished:
1.TypeA–Wood,paper,textiles,andrubbish
2.TypeB–Flammableliquids
3.TypeC–Electricalequipment
Batteries
•Alwaysdisconnectthemainnegativebatterycablerst.
•Alwaysconnectthemainnegativebatterycablelast.
•Avoidleaningoverbatteries.
•Protectyoureyes.
•Donotexposebatteriestoamesorsparks.
•Donotsmokeinworkplace.

CONTACTINFORMATION
IfyouhaveanyquestionsaboutNavKal™,seethecontactInformationbelow.
•Dealers:PleaseopenaniKNOwcasele.
•Customers:[e-mail]
•Phone:[phone]

NAVKAL™ENGINECONTROLMODULE(ECM)PROGRAMMINGSOFTWARE
NAVKAL™ENGINECONTROLMODULE(ECM)PROGRAMMING
SOFTWARE
NOTE–ThissectioncontainsabriefoverviewofNavKal™calibrationsoftwareandwascurrentatthe
timeofpublication.DuetotheautomaticupdatingfunctioninNavKal™,screensandfunctionsmay
differfromthismanual.
INTRODUCTION
NOTE–Todiagnoseaspecicenginecontrolsystemfailure,alwaysrefertothediagnosticmanualfor
thesystembeingserviced.
NavKal™calibrationsoftwareprovidesthecapabilityto:
•Viewavailableupdates.
•Programblankmodules.
•Updatecalibrations,parameters,andhorsepower.
•DisplayandclearactiveandpreviouslyactiveDiagnosticTroubleCodes(DTCs).
•ViewandprintProgrammingVericationCode(PVC).
•Detectactivemodulesonvariousvehiclenetworksandeasilyidentifycommunicationproblems.
ACRONYMS
Followingisalistofacronymsandtheirmeaningsusedinthisdocument:
•ACM-AftertreatmentControlModule
•DPF-DieselParticulateFilter
•DTC-DiagnosticTroubleCode
•ECM-EngineControlModule
•ESN-EngineSerialNumber
•EST-ElectronicServiceTool
•FMI-FailureModeIndicator
•KOEO-KeyON,EngineOFF
•SPN-SuspectParameterNumber
•DCU-DoserControlUnit
1

GETTINGSTARTED
GETTINGSTARTED
INSTALLINGTHENAVKAL™SOFTWARE
ItisstronglyrecommendedthatallT erminateandStayResident(TSR)programsliketheQuicktime®program,
CDplayerprograms,orPocketPCprogramsbeterminatedpriortoloadingorstartingtheNavKal™software.
TheseprogramsinterferewiththeefcientoperationoftheNavKal™programandcancauseerrorsreading
andprogrammingtheESC/BC.
ToinstalltheNavKal™software:
1.Priortoinstallation,aNavKal™productkeymustbeobtainedforeachcomputeronwhichtheNavKal™
softwareistobeinstalled.
2.Usingthewebbrowserofyourchoice,navigatetotheNavKal™pageonNavistar’sservicesoftwaresite:
hhttp://www.navistarservicesoftware.com/index.php/navkal/
3.ClicktheDOWNLOADbuttontodownloadtheNavKal™software.
4.Whenthelehasnisheddownloading,clickNAVKALSETUP .EXTtorunthesoftwareandbegin
installation.TherstpageoftheSetupWizardappears.
2

GETTINGSTARTED
Figure1SetupWizard—WelcomePage
5.ClickNEXTtocontinue.
6.ReadthroughtheLicenseAgreement.Whennished,clickIAGREEtoproceedwithinstallation.When
installationiscomplete,thenalpageofthewizardisdisplayed.
3

GETTINGSTARTED
Figure2SetupWizard—CompetingNavKalSetup
7.EnsurethattheRUNNAVKALboxischecked.
NOTE–ThersttimeNavKal™isinstalledonaspeciccomputer,youarepromptedtoentertheirproduct
key.Iftheproductkeyboxisblank,openanEZ-Tech®casele.
8.ClickFINISHtolaunchtheprogram.
4

GETTINGSTARTED
IMPORTANT–Userpermissionsareautomaticallygrantedduringtherstlogonoftheapplication.
Figure3UserAuthenticationWindow
9.TheUserAuthenticationwindowappears(Figure3).EnteryourusernameandpasswordandclickOK.
NOTE–Whenyouloginforthersttime,thesoftwarewillstartandbegintoupdateitself.
NOTE–TheNavKal™programwillnotfunctionuntilyouhavesuccessfullyloggedinatleastoncewhile
connectedtothenetwork.Youmayneedtoconsultwiththetechnicalcomputersupportstaffifthe
NavKal™programcannotconnecttotheNavistarsite.Errormessageswillbegeneratedifconnection
toNavistarfails.Internetrewallsmustbeconguredtoallowtwo-waycommunicationtothefollowing
Navistarhostnames:
•*.navistar.com
•*.internationaldelivers.com
•*.amazonaws.com
•*.cloudfront.net
BeawareunderlyingIPaddressesforNavistarhostsaresubjecttochangeandmayvarybyregion.
Whenpossible,grantaccessbyhostnameratherthanIPaddress.
5

GETTINGSTARTED
InstallationErrorMessages
Theerrormessagesthatmayappearduringtheinstallationprocessareselfexplanatory.Somesample
messagesareincludedinthetablebelow:
CodeText
801Theproductkeyprovideddoesnotmatchthesoftwarethatyouareattemptingtoactivate.Please
re-entertheproductkeytoverifyorvisittheNavKal™supportpageforassistance.
http://www.navistarservicesoftware.com/index.php/navkal/
803You’veexceededthenumberofregistrationsallowedforthisproduct.PleasevisittheNavKal™
supportpageforassistance.
http://www.navistarservicesoftware.com/index.php/navkal/
810AnInternetconnectiontotheNavKal™servercouldnotbeestablished;pressOKtocontinuein
ofinemode.Yourlicensewillbeveriedeachtimeyoulogintothesystem.Youcankeepaccessing
NavKal™ofinefor30remainingdays.IfaconnectiontotheNavKal™Servercannotbeestablished
bythen,yourproductwillstopworking.
812Onsomecomputers,NavKal™hastoberuninadministratormode.Followthesesteps:
1.OntheWindowsdesktop,right-clicktheNavKal™icon.
2.Intheright-clickmenu,selectOPENFILELOCATION.
3.Right-clickNavKal.exe.
4.ClickRUNASADMIN.
814Youhavealreadyactivatedthemaximumnumberofusernamespermittedbyyourlicense.
NOTE–Refertohttp://www.navistarservicesoftware.com/index.php/800-codes/foradditionalerror
codes.
6

GETTINGSTARTED
DealerInformation
1.DealerAccountentryeld
2.DealerLocationentryeld
3.Savebutton
Figure4DealerInformation
WhenusingNavKal™forthersttime,theDealerInformationscreenisautomaticallydisplayed(Figure4).
Dothefollowing:
1.Enter6–digitDealerAccountnumber(Figure4,Item1)
2.Enter3-digitDealerLocationnumber(Figure4,Item2).
3.ClickSAVE(Figure4,Item3).
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GETTINGSTARTED
Figure5NavKalFileMenu
IfDealerinformationhasbeenpreviouslyenteredandsavedinNavKal™(oranyNavistarserviceapplication),
NavKal™willnotpromptyoutoentertheinformationwhenyouopenthesoftware.
ExistingDealerinformationcanbeupdated:
1.SelectUPDATEDEALERINFORMATIONintheFilemenu(Figure5,Item1).
2.Update6–digitDealerAccountnumber(Figure4,Item1)
3.Update3-digitDealerLocationnumber(Figure4,Item2).
4.ClickSAVE.(Figure4,Item3)
8

GETTINGSTARTED
SOFTWAREUPDATES
NavKal™softwareprovidesautomaticsoftwareupdatesdirectlyfromNavistaranytimethetoolisconnectedto
theInternet.Uponstartingtheprogram,youmaynoticeanupdatemessagethatNavKal™willrequirearestart
afterupdateshavebeencompleted.NavKal™softwareisfullyfunctionalwhentheElectronicServiceT ool
(EST)isnotconnectedtotheInternet,buttheESTshouldbeconnectedoftentocheckforavailableupdates.
NOTE–BlankModuleandParameterChangeprogrammingrequiresaconnectiontotheInternet.
9

VEHICLECONNECTION
VEHICLECONNECTION
DIAGNOSTICINTERFACECABLEINFORMATION
ThefollowingcommunicationadaptershavebeenveriedwithNavKal™software:
•NEXIQTechnologies–USB-Link™,USB-Link™2
•NoregonSystems,Inc.–DLA+,DLA+2.0,DLA+Wireless,DLA+2.0Wireless
•DearbornGroup–DPA4+,DPA5+
Pleaserefertoeachmanufacturer'swebsiteforfurtherinformation.
CAUTION
TopreventamalfunctionoftheNavKal™software,useonlyaUSBcabletoconnect
tothecomputerforprogramming.DonotusewirelessorBluetooth®connectionsfor
programming.
INTERFACEDEVICESELECTION
NOTE–NavKal™softwarewillautoconnecttothevehiclewithouthavingyouselecttheprotocolwhen
thefollowingprocedureiscomplete.
IfNavKal™softwarefailstoautoconnect,usethefollowingprocedure:
1.Connectionmenu2.SelectComLinkmenu
Figure6SelectComLink
1.StartNavKal™software.
2.IntheConnectionmenu(Figure6,Item1),selectSELECTCOMLINK(Figure6,Item2).
3.Choosecable/interfacedevice.
a.NEXIQTechnologies
10

VEHICLECONNECTION
•USB-Link
—J1708–Allpre-Navistar®(pre-2007)electronicengines
—J1939–AllNavistar®engines(2007-present)
•USB-Link2
—J1708–Allpre-Navistar®(pre-2007)electronicengines
—J1939–AllNavistar®engines(2007-present)
b.Noregon
•DLA+,DLA+2.0,DLA+Wireless,DLA+2.0Wireless
—J1708–Allpre-Navistar®(pre-2007)electronicengines.
—J1939–AllNavistar®engines(2007-present)
c.DearbornGroup
•DGDPA4/4PlusUSB,USB,DPA5
—J1708–Allpre-Navistar®(pre-2007)electronicengines
—J1939–AllNavistar®engines(2007-present)
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VEHICLECONNECTION
CONNECTINGSOFTWARE
1.KeyON,EngineOFF .
2.Usinginterfacecable,connectESTtoPCandvehicle'sdiagnosticconnector.
3.StarttheNavKal™softwareandselecttheappropriateinterfacedevice(refertoInterfaceDeviceSection).
Adetectionprocesswillbeginandconnectautomatically.
1.Enginefolder2.OKbutton
Figure7EngineSelect
NOTE–IfNavKal™softwarecannotdetecttheEngineSerialNumber(ESN),thentheenginemayneed
tobeselected.
4.IntheFilemenu,opentheSELECTENGINEfolder(Figure7,Item1).Then,selectassociatedengine
frompop-upboxandclickOK(Figure7,Item2).
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