Nayax VPOS Touch User manual

VPOS Touch
All-in-one Card Reader with Touch Screen and Telemetry Device
VPOS Touch
User Manual
©Property of Nayax
All rights reserved
For more information contact us at [e-mail]

Revision 1.6.4 VPOS Touch User Manual Page 2
Table of Contents
General Information.............................................................................................................................3
Organization of the Manual .............................................................................................................3
Device Overview...................................................................................................................................4
Device Summary...............................................................................................................................4
Device Specifications........................................................................................................................5
Device Components .........................................................................................................................7
Device Serial Number.......................................................................................................................8
Device Cables....................................................................................................................................9
Device Connector Scheme (40-Pin)................................................................................................10
Additional Accessories (Included in Box) .......................................................................................10
Getting Started...................................................................................................................................12
Installation......................................................................................................................................12
Device Dismantling.........................................................................................................................12
Operating and Testing....................................................................................................................12
Configure VPOS Touch Settings in NayaxVend ..............................................................................13
Technician Mode............................................................................................................................14
Appendix 1 –Tests Prior to Repair.....................................................................................................15
Appendix 2 - FCC & IC Regulations.....................................................................................................17
Safety and Handling Instructions .......................................................................................................19
Environmental Guidelines..............................................................................................................19
Warranty and Liability....................................................................................................................19
Cleaning Instructions......................................................................................................................19

Revision 1.6.4 VPOS Touch User Manual Page 3
General Information
This section explains the classification of the manual and the purpose for which it is intended.
Organization of the Manual
The user manual consists of six sections namely General Information, Device Overview, Getting
Started, Appendix 1 –Tests Prior to Repair, Appendix 2 –FCC & IC Regulations and Safety &
Handling Instructions.
General Information section explains the purpose for which the manual is intended.
Device Overview section provides an overview of the device. The summary outlines the uses of the
hardware and software requirements, device configuration, and device behavior in case of any
contingencies.
Getting Started section explains the first steps to start using the device.
Appendix 1 –Tests Prior to Repair section describes how to resolve the most frequent issues
experienced prior to sending the device to the Nayax Laboratory.
Appendix 2 –FCC & ICC Regulations lists all the production regulations and guidelines.
Lastly, the Safety and Handling section provides guidelines on how to clean and maintain the
device.

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Device Overview
Device Overview section provides an overview of the device, feature highlights, device
specifications and much more.
Device Summary
VPOS Touch is a complete telemetry and cashless payment solution, ideally suitable for the
unattended machines’ market.
VPOS Touch accepts all modes of cashless payments and transmits data in real-time. The different
modes of payment accepted are:
▪Debit and credit cards
▪Mobile and NFC payments
▪Prepaid cards
▪Swipe, contact and contactless cards
The advantages of using the device are enabling easy installation, monitoring machines in real-
time and a complete management solution. Our complete management solution consists of:
▪Inventory Management
▪Machine Management
▪Transaction Monitor
▪Alerts and Event System
▪Reports Suite
▪BI System
Feature Highlights
▪ARM, Cortex 32-bits (M4 + M7)
▪High Security Encryption System: AES / DES
▪External flash 64 MB, SD Card 4 GB, SD RAM 16 MB
▪Anti-vandal with Dragontrail glass
▪Shock and tilt detector
▪Monitoring and alert of Power Down
▪Decorative LED for Contact Smart Card slot
Pro Tip
The VPOS Touch has no battery and receives power via its connection to the vending machine. Strong
shock or vibrations to the device may cause failure.

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Device Specifications
Installation Environment
Operating Temperature
-20 ℃to 55 ℃
-4°F to 131°F
Storage Temperature
-30 ℃to 85 ℃
-22°F to 185°F
Humidity
25% to 95% (non-condensing)
Dust & Water Resistance
IP 55
Flammability
UL-94 V0
Safety
CE, FCC, RoHS
Physical Dimensions
Height
105 mm
4.1 inch
Width
84.7 mm
3.3 inch
Depth
45.3 mm
1.78 inch
Weight
230 grams
8.1 ounces
Features
Display Screen
High quality color touch LCD Display 2.4 inch IPS, 400 nits
320 x 240 pixels + 4 LEDs + 6 Touch buttons
Architectutre
ARM Technology –2x Cortex, 32 bit, 180/216MHz
Audio
Speaker + Buzzer
Localization
Multiple language support - LCD text & voice audio
instructions
Security
Support DES, 3DES, AES, RSA, ECC, SHA1 algorithms,
Random Number Generator
Power Supply
12-42V DC, 12-24V AC; 5 Watts
Power Consumption
Recommended External Power Supply: 24V DC / 2Amp.
Glass
Internal shock/tilt detector, anti-vandal Dragontrail glass,
anti-fingerprint coating
Power-loss protection
Super capacitors with safe shutdown mechanism

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Communication & Interfaces
External Interface
Ethernet, 2 X RS232 (RS232 or TTL level through SW), USB
device, external reader
Contactless
13.56 MHz : NFC, MIFARE,
ISO 14443 Type A and B, ISO 15693, SONY® FeliCa
Pulse Input/Output
6 pulse input/output interfaces + 1 Inhibit input
External Sensors Support
1 Door open & 1 Temperature
Communication
3G/4G/Ethernet/NFC
Machine Protocols
MDB / DEX / DDCMP / Pulse / VCCS / ccTalk / JVMA
Payments
Contact
EMV Level 1 , EMV Level 2
Contactless
EMV Level 1 , FeliCa
Level 2: Visa payWave, MasterCard PayPass, Interac Flash,
UnionPay qPBOC, AMEX ExpressPay, JCB J/Speedy, FeliCa,
Interac Flash, , Discover D-PAS, CUP QuickPass, SuiCa
Magnetic Stripe
ISO 7811 and JIS I Tracks 1,2,3
JIS II

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Device Components
Front Panel
Front Panel Color - Yellow / Black
Rear Side
M4 x 5 mm
Typical Hole
LAN
SIM
Speaker
SAM
Connector
SD Card
Connect
or
Cable Connector
Antenna
Magnetic stripe
Contact slot
stripe
Touch buttons
Contactless display
touch screen
Status display LED

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Device 2D Scheme
Device Serial Number
Serial number logic: PPMAPOWWYYSSSSSS
Characters
Description
PP
Product Type (E.g. For VPOS Touch -
04)
MA
Main HW Version
PO
POS HW Version
WW
Week Number
YY
Year
SSSSSSS
Serial

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Device Cables
Nayax provides different configuration cables to suit different machines. The below table refers to
each cable and its configuration
Image
Connector
Connect to
MDB
MDB in vending machines
JVMA
JVMA in vending machines (Japan)
DEX
DEX
RS232 DB9 Female
Serial
VPOS Touch
Nayax VPOS Touch
*Refer to the device connector scheme
(40-pin) below.
Contessa
Nayax Contessa (Japan)

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Device Connector Scheme (40-Pin)
Additional Accessories (Included in Box)
Rear Plate & Drilling Template
Stencil