Ncr Realscan 7837-3000 User manual

NCRRealScan7837‐3000

Release1.0

UserGuide



B005‐0000‐1610

IssueB

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCRisaregisteredtrademarkofNCRCorporation.

NCRRealScanisatrademarkofNCRCorporationintheUnitedStatesand/orothercountries.

ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,

andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior

notice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsofthe

world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,

consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,

andvalueofthisbook.

Addresscorrespondenceto:

Manager,InformationProducts

NCRCorporation

2651SatelliteBlvd.

Duluth,GA30096

ByNCRCorporation

Dayton,OhioU.S.A.

AllRightsReserved



Preface

Audience

Notice:ThisdocumentisNCRproprietaryinformationandisnotto

bedisclosedorreproducedwithoutconsent.



Table of Contents

Chapter1:GettingStarted

NCR5620 ............................................................................................... 1‐1

AboutThisManual........................................................................ 1‐2

UnpackingtheSystem................................................................... 1‐2

Models ............................................................................................. 1‐3

AbouttheBattery........................................................................... 1‐4

ChargingInformation ............................................................... 1‐4

BatteryRecommendations ....................................................... 1‐4

ProperDisposaloftheBattery................................................. 1‐5

BaseChargeMode ......................................................................... 1‐5

LinkingScannertoBase................................................................ 1‐6

UnlinkingtheScanner................................................................... 1‐7

LinkModes................................................................................. 1‐7

LockedLinkMode..................................................................... 1‐7

OpenLinkMode........................................................................ 1‐8

Out‐of‐RangeAlarm...................................................................... 1‐8

Duration...................................................................................... 1‐8

AlarmSoundType .................................................................... 1‐9

DataAccumulationMode............................................................. 1‐9

BeeperandLEDSequencesandTheirMeaning ..................... 1‐10

7837LEDSequencesandTheirMeaning............................. 1‐10

BaseLEDSequencesandTheirMeaning ................................. 1‐10

BasicOperationoftheCordlessSystem ................................... 1‐11

CordlessBase ........................................................................... 1‐11

RF(RadioFrequency)ModuleOperation............................ 1‐12

CordlessScanner...................................................................... 1‐12

iii

SystemConditions................................................................... 1‐13

ConnectingtheBaseWhenPoweredbyHost(Keyboard

Wedge)........................................................................................... 1‐14

ReadingTechniques .................................................................... 1‐16

ResettingtheStandardProductDefaults ................................. 1‐17

PlugandPlay................................................................................ 1‐17

KeyboardWedgeConnection .................................................... 1‐17

LaptopDirectConnect ................................................................ 1‐18

RS‐232 ............................................................................................ 1‐18

WandEmulationPlug&Play .................................................... 1‐19

IBM4683Ports5B,9B,and17Interface.................................... 1‐19

ConnectingtheBasewithUSB................................................... 1‐20

IBMSurePos ................................................................................. 1‐21

USBPCorMacintoshKeyboard................................................ 1‐22

USBHID........................................................................................ 1‐22

USBComPortEmulation ........................................................... 1‐22

CTS/RTSEmulation................................................................. 1‐23

ConnectingtheBasewithSerialWedge................................... 1‐23

Chapter2:TerminalInterfaces

TerminalID ........................................................................................... 2‐1

SupportedTerminals ........................................................................... 2‐2

KeyboardCountry................................................................................ 2‐4

KeyboardStyle...................................................................................... 2‐6

KeyboardModifiers....................................................................... 2‐7

ConnectingtheBasewithRS‐232SerialPort ................................... 2‐9

RS‐232BaudRate ......................................................................... 2‐10

RS‐232WordLength:DataBits,StopBits,andParity............ 2‐10

RS‐232Handshaking ................................................................... 2‐11

HostACKSelection ..................................................................... 2‐12

HostACKEnable......................................................................... 2‐14

Base/HostEscapeCommands.................................................... 2‐14

WandEmulation .......................................................................... 2‐15

WandEmulationConnection ................................................ 2‐15

WandEmulationTransmissionRate .................................... 2‐15

WandEmulationPolarity....................................................... 2‐16

WandEmulationIdle.............................................................. 2‐16

WandEmulationDataBlockSize ......................................... 2‐17

WandEmulationDelayBetweenBlocks.............................. 2‐17

WandEmulationOverallChecksum.................................... 2‐17

Chapter3:Output

GoodReadIndicators .......................................................................... 3‐1

Beeper–GoodRead........................................................................ 3‐1

BeeperVolume–GoodRead......................................................... 3‐1

BeeperPitch–GoodRead ............................................................ 3‐1

BeeperDuration–GoodRead ..................................................... 3‐2

LED–GoodRead........................................................................... 3‐2

NumberofBeeps–GoodRead ................................................... 3‐2

GoodReadDelay ........................................................................... 3‐3

User‐SpecifiedGoodReadDelay ................................................ 3‐3

ScannerTriggerModes ................................................................. 3‐3

Manual/SerialTrigger,LowPower......................................... 3‐3

ReadTime‐Out(SerialTriggerMode).................................... 3‐4

ScannerPowerTime‐OutTimer.............................................. 3‐4

AutomaticTrigger ......................................................................... 3‐5

PresentationMode......................................................................... 3‐5

HandsFreeTime‐Out.................................................................... 3‐5

RereadDelay .................................................................................. 3‐6

User‐SpecifiedRereadDelay........................................................ 3‐6

CenteringWindow ........................................................................ 3‐7

OutputSequenceOverview ......................................................... 3‐8

RequireOutputSequence......................................................... 3‐8

OutputSequenceEditor ........................................................... 3‐8

OutputSequenceEditor ........................................................... 3‐9

RequireOutputSequence....................................................... 3‐10

OutputSequenceExample ..................................................... 3‐10

MultipleSymbols ......................................................................... 3‐12

NoRead......................................................................................... 3‐12

VideoReverse............................................................................... 3‐13

Chapter4:DataEditiing

Prefix/SuffixOverview ........................................................................ 4‐1

PointstoKeepInMind ................................................................. 4‐1

ToAddaPrefixorSuffix: ............................................................. 4‐2

ToClearOneorAllPrefixesorSuffixes:.................................... 4‐3

ToAddaCarriageReturnSuffixtoallSymbologies................ 4‐4

PrefixSelections ............................................................................. 4‐4

SuffixSelections ............................................................................. 4‐4

FunctionCodeTransmit ............................................................... 4‐4

Intercharacter,Interfunction,andIntermessageDelays .......... 4‐5

IntercharacterDelay.................................................................. 4‐5

UserSpecifiedIntercharacterDelay............................................ 4‐6

InterfunctionDelay ................................................................... 4‐6

IntermessageDelay ................................................................... 4‐7

Chapter5:DataFormatting

DataFormatEditorIntroduction ....................................................... 5‐1

ToAddaDataFormat ......................................................................... 5‐2

OtherProgrammingSelections .......................................................... 5‐4

DataFormatEditorCommands ......................................................... 5‐5

SendCommands ............................................................................ 5‐5

MoveCommands........................................................................... 5‐5

SearchCommands ......................................................................... 5‐6

MiscellaneousCommands............................................................ 5‐7

DataFormatEditor ........................................................................ 5‐8

DataFormatter ............................................................................... 5‐8

AlternateDataFormats................................................................. 5‐9

Chapter6:Symbologies

Introduction........................................................................................... 6‐1

AllSymbologies ............................................................................. 6‐1

MessageLength.............................................................................. 6‐2

Codabar ........................................................................................... 6‐2

CodabarStart/StopCharacters ................................................ 6‐3

CodabarCheckCharacter ........................................................ 6‐3

CodabarConcatenation ............................................................ 6‐4

CodabarMessageLength ............................................................. 6‐4

Code 39 ...................................................................................... 6‐5

Code39Start/StopCharacters...................................................... 6‐5

Code39CheckCharacter.............................................................. 6‐5

Code39MessageLength .............................................................. 6‐6

Code39Append ............................................................................ 6‐6

FullASCII........................................................................................ 6‐7

vii

Code39CodePage ........................................................................ 6‐8

Interleaved 2 of 5 .................................................................... 6‐8

CheckDigit ..................................................................................... 6‐8

Interleaved2of5MessageLength .............................................. 6‐9

Code93............................................................................................ 6‐9

Code93.......................................................................................... 6‐10

Code93MessageLength ............................................................ 6‐10

Code93CodePage ...................................................................... 6‐10

Code2of5 .................................................................................... 6‐11

Code2of5MessageLength....................................................... 6‐11

IATACode2of5,continued ................................................. 6‐11

IATACode2of5MessageLength ....................................... 6‐12

Matrix2of5.............................................................................. 6‐12

Matrix2of5MessageLength................................................ 6‐12

CheckDigitsRequired ................................................................ 6‐13

Code11MessageLength ............................................................ 6‐13

Code 128..................................................................................... 6‐14

ISBT128Concatenation .............................................................. 6‐14

Code128MessageLength .......................................................... 6‐15

Code128CodePage .................................................................... 6‐15

Code128FunctionCodeTransmit............................................ 6‐15

TelepenOutput ............................................................................ 6‐16

TelepenMessageLength............................................................. 6‐17

UPCACheckDigit...................................................................... 6‐17

UPCANumberSystem .............................................................. 6‐18

UPCAAddenda .......................................................................... 6‐18

UPCAAddendaRequired......................................................... 6‐18

UPCAAddendaSeparator ........................................................ 6‐19

viii

UPC‐A/EAN‐13withExtendedCouponCode........................ 6‐19

UPCE0andUPCE1 .................................................................... 6‐19

UPCE0andUPCE1Expand ..................................................... 6‐20

UPCE0andUPCE1AddendaRequired ................................. 6‐20

UPCE0andUPCE1AddendaSeparator ................................ 6‐20

UPCE0CheckDigit..................................................................... 6‐20

UPCE0NumberSystem............................................................. 6‐21

UPCE0Addenda......................................................................... 6‐21

EAN/JAN13CheckDigit............................................................ 6‐22

EAN/JAN13Addenda................................................................ 6‐22

EAN/JAN13AddendaRequired............................................... 6‐22

EAN/JAN13AddendaSeparator.............................................. 6‐23

ISBNTranslate.............................................................................. 6‐24

EAN/JAN8CheckDigit ............................................................. 6‐24

EAN/JAN8Addenda.................................................................. 6‐25

EAN/JAN8AddendaRequired................................................. 6‐25

EAN/JAN8AddendaSeparator................................................ 6‐25

MSI ................................................................................................. 6‐26

MSICheckCharacter................................................................... 6‐26

MSIMessageLength ................................................................... 6‐27

PlesseyCode................................................................................. 6‐27

PlesseyMessageLength.............................................................. 6‐28

RSS‐14 ............................................................................................ 6‐28

RSSLimited................................................................................... 6‐29

RSSExpanded .............................................................................. 6‐29

RSSExpandedMessageLength................................................. 6‐29

EANUCCEmulation .................................................................. 6‐30

ChinaPostCode........................................................................... 6‐30

ChinaPostMessageLength ....................................................... 6‐31

KoreaPostCode........................................................................... 6‐31

KoreaPostMessageLength........................................................ 6‐31

PosiCodeAandB ........................................................................ 6‐32

PosiCodeMessageLength.......................................................... 6‐33

TriopticCode................................................................................ 6‐33

CodablockFMessageLength .................................................... 6‐34

Code16K ....................................................................................... 6‐34

Code16KMessageLength ......................................................... 6‐35

Code49.......................................................................................... 6‐35

Code49MessageLength ............................................................ 6‐35

Chapter7:InterfaceKeys

KeyboardFunctionRelationships...................................................... 7‐1

SupportedInterfaceKeys.................................................................... 7‐3

SupportedInterfaceKeys.................................................................... 7‐4

SupportedInterfaceKeys.................................................................... 7‐5

SupportedInterfaceKeys.................................................................... 7‐6

Chapter8:Utilities

ToAddaTestCodeI.D.PrefixtoAllSymbologies.................. 8‐1

ResetScanner.................................................................................. 8‐1

ShowSoftwareRevision ............................................................... 8‐1

ShowDataFormat ......................................................................... 8‐2

ResettingtheStandardProductDefaults ................................... 8‐2

TemporaryVisualMenu2003Configuration............................ 8‐2

Chapter9:VisualMenu2003

Introduction........................................................................................... 9‐1

VisualMenu2003Operations...................................................... 9‐1

InstallingVisualMenu2003fromtheWeb................................. 9‐2

Chapter10:SerialProgrammingCommands

Conventions.................................................................................. 10‐1

MenuCommandSyntax ............................................................. 10‐1

QueryCommands........................................................................ 10‐2

ConcatenationofMultipleCommands..................................... 10‐3

Responses...................................................................................... 10‐3

ExamplesofQueryCommands............................................. 10‐4

TriggerCommands...................................................................... 10‐5

ResettingtheStandardProductDefaults ................................. 10‐5

MenuCommands ........................................................................ 10‐7

Chapter11:ProductSpecifications

NCR7837ProductSpecifications..................................................... 11‐1

BaseStationProductSpecifications ................................................. 11‐2

INCR7837DepthofField ................................................................. 11‐3

StandardCablePinoutsKeyboardWedge ..................................... 11‐4

StandardCablePinoutsWandEmulation...................................... 11‐5

StandardCablePinoutsSerialOutput ............................................ 11‐6

StandardCablePinoutsUSB ............................................................ 11‐7

Chapter12:Maintenance

Maintenance.................................................................................. 12‐1

CleaningtheScanner’sWindow................................................ 12‐1

InspectingCordsandConnectors ............................................. 12‐2

ReplacingtheBaseInterfaceCable............................................ 12‐2

ChangingtheNCR7837Battery:............................................... 12‐3

TroubleshootingBase .................................................................. 12‐3

IstheredLEDon? ................................................................... 12‐3

IsthegreenLEDon? ............................................................... 12‐3

TroubleshootingScanner ............................................................ 12‐4

Isthescannerhavingtroublereadingyoursymbols? ....... 12‐4

Isthebarcodedisplayedbutnotenteredintothe

application? .............................................................................. 12‐4

Doesthescannerreadthebarcodeincorrectly?................. 12‐4

Thescannerdoesnotreadyourbarcodeatall................... 12‐5

TroubleshootingtheCordlessSystem ...................................... 12‐5

AppendixA:

SymbologyChart................................................................................. A‐1

ASCIIConversionChart(CodePage1252) ..................................... A‐2

CodePageMappingofPrintedBarCodes ...................................... A‐4

SampleSymbols................................................................................... A‐5

SampleSymbols................................................................................... A‐6

ProgrammingChart ............................................................................ A‐7

Troubleshooting................................................................................... A‐9

TroubleshootingBase ................................................................... A‐9

TroubleshootingScanner ........................................................... A‐10



xii

Revision Record

Issue Date Remarks

ANov2004Firstissue

BMar2005AddedTroubleshootinginAppendixA

Replacedfaultyprogrammingbarcodes

Safety and Regulatory Information

TheNCRRealScan7832conformstoallapplicablelegalrequirements.

ToviewthecompliancestatementsseetheNCRRealScan7837

RegulatoryInformation–(B005‐0000‐1611).



Chapter 1: Getting Started

NCR 5620

TheNCR5620cordlessscanningsystemconsistsofabaseandanNCR

7837CordlessLinearImager.The7837marksanewperformancelevel

forhandheldscanners.The7837ispoweredbyAdaptusTMImaging

Technology.TheperformanceofAdaptustechnologydelivers

aggressivereadratesanddepthsoffieldon1Dcodes.

Designedfortoday’sdemandingretailandcommercialenvironments,

the7837offersasuperiorreadingrange,durability,andtheabilityto

readpoorqualitybarcodes.Linearimagingtechnologyisdefinedbya

brightandsharplyfocusedaimingline,highresolutionimaging,and

fastreadingspeed.The7837iscomfortabletohold,easytouse,

rugged,andexcellentforretailapplications,aswellasforallgeneral

scanningapplications.

Thecordlesssystemisaneconomical,durablesolutionforawide

varietyofportabledatacollectionapplications.Thecordlesssystem

features:

•atough,ergonomicthermoplastichousingforcomfortand

durability.

•anadvancedtwo‐wayspread‐spectrumradio,Bluetooth®

wirelesstechnology

•awiderangeofinterfaces:keyboardwedge,wandemulation,

RS‐232terminals,USB,andlegacydecoders.

•visibleandaudiblefeedbackforconfirmationofasuccessful

decode.

1-2 Chapter 1: Getting Started

•arechargeablebatterydesignedtooperatethroughawhole

workday.

Thecordlesssystemcanbeprogrammedformanycommunication

parametersandinput/outputprotocolscompatibletothehost,aswell

asadvanceddataeditingandformatting.

About This Manual

Thismanualcontainsinformationtohelpyousetup,operate,and

programthecordlesssystem.Productspecifications,connector

pinouts,atroubleshootingguide,andcustomersupportinformation

arealsoprovided.

NCRbarcodescannersarefactoryprogrammedforthemostcommon

terminalandcommunicationssettings.Ifyouneedtochangethese

settings,programmingisaccomplishedbyscanningthebarcodesin

thisguide.

Anasterisk(*)nexttoanoptionindicatesthedefaultsetting.

Thissectioncontainsthefollowinginformation:

•UnpackingtheSystem

•CordlessSystemMainComponents

•BatteryandChargingInformation

•LinkingtheScannertotheBase

•BeeperandLEDSequencesandTheirMeaning

•BasicOperationoftheCordlessSystem

•CommunicationBetweentheCordlessSystemandtheHost

•ConnectionoftheBasetoanInterface

Unpacking the System

Afteryouopentheshippingcartoncontainingtheproduct,perform

thefollowingsteps:

Chapter 1: Getting Started 1-3

•Checktomakesureeverythingyouorderedispresent.

•Savetheshippingcontainerforlaterstorageorshipping.

•Checkfordamageduringshipment.Reportdamage

immediatelytothecarrierwhodeliveredthecarton.

Models

ModelsDescription

7837‐3000CordlessLinearScannerwithBase



1-4 Chapter 1: Getting Started

About the Batte

tyandmayresultin



rmation

dinthe

r

ethatisconnectedtoanappropriate

ld

gedformaximumchargecapacity.

Thebatteryisalithiumioncellandcanbeusedwithoutafullcharge,

outfullydischarging,withoutimpacting



UseonlytheLi‐ionbatterypacksprovidedbyNCR.Theuseofany

batterypacknotsoldbyNCRvoidsyourwarran

damagetoyourunit.

Powerissuppliedtothecordlessscannerbyarechargeablebatterythat

isintegratedinthescannerhandle.Eachscannerisshippedwitha

battery.

Charging Info

Thebatteryisdesignedtochargewhilethescannerispositione

cordlessbaseunit.Referto7837LEDSequencesandTheirMeaningfo

aninterpretationoftheChargeStatusindicators.

•Placethescannerinthebas

powersupply.

Battery Recommendations

Batteriesareshippedapproximately30%to60%chargedandshou

befullychar

aswellascanbechargedwith

thebatterylife.Thereisnoneedtoperformanycharge/discharge

conditioningonthiscelltypebattery.

Donotdisassemblethebattery.Therearenouser‐serviceablepartsin

thebattery.

Keepthebaseconnectedtopowerwhenthehostisnotinuse.

Replaceadefectivebatteryimmediatelysinceitcoulddamagethe

7837.Donotshort‐circuitabatteryorthrowitintoafire.Itcanexplode

andcauseseverepersonalinjury.

Chapter 1: Getting Started 1-5

Althoughyourbatterycanberechargedmanytimes,iteventually

Prop f

battery

ousmaterials

andler.Donotinci att srywith

stemater ay es heshipper

rco ith st allawsand

regulationsrelatedtothepacking,labeling,manifesting,andshipping

s.CoDepartmentfor

sa on. ma yourcostof

Base Charge M

Inorderforthebatterytobecharged,theremustbeenoughvoltagefor

thecircuitrytowork.Therearethreeconditionsduringwhichpower

canbesuppliedtothebase:

Condition 1: 9VDC power supply connected to the barrel connector

Condition 2: 12VDC host power source only

Condition 3: 5VDC host power source only

Thechartbelowdescribeseachselectionbycondition.

Condition1Condition2Condition3

becomesinoperable.Replaceitafterthebatteryisunabletoholdan

adequatecharge.Ifyouarenotsureifthebatteryorchargerisworking

properly,sendittoNCRoranauthorizedNCRservicecenterfor

inspection.

er Disposal o the Battery

Whenthebatteryhasreachedtheendofitsusefullife,the

shouldbedisposedofbyaqualifiedrecyclerorhazard

h neratetheb eryordispo eofthebatte

generalwa ials.Youmsendbatteri toNCR.T

isresponsiblefo mplyingwallfederal,ate,andloc

ofspentbatterie ontactthePr ductService

recyclingordispo linformati Sinceyouyfindthat

returningthebatteriessignificant,itmaybemorecosteffectiveto

locatealocalrecycle/disposalcompany.

ode

AutomaticFastChargeSlowChargeNoCharge

FullChargeRateFastChargeFastChargeNoCharge

LowChargeRateSlowChargeSlowChargeNoCharge

BatteryChargeOffNoChargeNoChargeNoCharge

1-6 Chapter 1: Getting Started

Usingaslowchargeratedrawslesscurrent(power)fromtheinput

powersourcewhenthebatteryismostlydischarged.

Scantheappropriatebarcodeforyourapplication.Default=

Automatic.



Linking Scanne

sca

soft

and

feed

bot esemitashortchirpwhentheirradioslink.

r to Base

Whennewlyshippedordefaultedtofactorysettings,thebaseand

nnerarenotlinked.Oncethescannerisplacedintothebase,the

wareautomaticallylinksthescannerandthebase.Ifthescanner

basehavepreviouslybeenlinked,youdonotreceiveany

back.Ifthisisthefirsttimethatthescannerandbasearelinked,

hdevic



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