NCR 7401 Web Kiosk User manual

NCR 7401 Web Kiosk
Release 2.3
Hardware User's Guide
16436
NCR
B005-0000-1254
Issue D

The products described in this book are licensed products of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
Pentium is a registered trademark of Intel Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2001
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved

i
Preface
Audience
This book is written for hardware installer/service personnel, system
integrators, and field engineers.
Notice: This document is NCR proprietary information and is not to
be disclosed or reproduced without consent.
Safety Warnings
Fuse Replacement
&DXWLRQ
For continued protection against risk of fire, replace only
with the same type and ratings of fuse.
Attention: Pour prévenir et vous protéger contre un risque de feu,
remplacer la fusible avec une autre fusible de même type, seulement.
Power Supply Cord Used as Disconnect Means
&DXWLRQ
The power supply cord is used as the main disconnect
device. Ensure that the socket outlet is located/installed near the
equipment and is easily accessible.
Attention: Le cordon d'alimentation est utilisé comme interrupteur
général. La prise de courant doit être située ou installée å proximité du
matériel et être facile d'accés.
:DUQLQJ
DO NOT connect or disconnect a printer, keyboard, or
any other terminal-powered peripheral while the terminal is
powered on. Doing so may result in peripheral or system damage.
Warning: The NCR 7401 must be mounted securely to prevent a
hazard. It must be installed in accordance with local building codes.
The post or wall on which the unit is mounted should be able to
withstand four times the weight of the unit, which is approximately
20 lbs. (9 kg).

ii
Lithium BatteryWarning
&DXWLRQ
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type as recommended by the
manufacturer. Discard used batteries according to the manufacturer's
instructions.
Attention: Il y a danger d'explosion s'il y a remplacement incorrect de
la batterie. Remplacer uniquement avec une batterie du même type ou
d'un type recommandépar le constructeur. Mettre au rébut les
batteries usagées conformément aux instructions du fabricant.
Peripheral Usage
This terminal should only be used with peripheral devices that are
certified by the appropriate safety agency for the country of installation
(UL, CSA, TUV, VDE) or those which are recommended by NCR
Corporation.
Environmental Consciousness
NCR is demonstrating its concern for the environment by designing an
intelligent power management system into this terminal that operates
efficiently whether the system is in a stand-alone or network
environment.

iii
References •NCR 7401 Web Kiosk Hardware Service Guide
(B005-0000-1341)
•NCR 7401 Web Kiosk Site Preparation Guide
(B005-0000-1255)
•NCR 7401 Web Kiosk Software User's Guide
(B005-0000-1258)
•NCR 7401/7454 Retail Terminal Parts Identification Manual
(B005-0000-1072)
•NCR 74017454 Retail Terminal Diagnostics and Troubleshooting Guide
(B005-0000-1101)
•NCR FitClient Software User's Guide
(B005-0000-1235)

iv
Table of Contents
Chapter 1: Product Overview
Introduction ..................................................................1-1
Serial Number/Model Number Label........................1-2
Fixed-Angle Mount Label......................................1-2
Tilt-Mount Label.....................................................1-3
Hardware Modules.......................................................1-4
Base Unit .................................................................1-4
Hardware Options..................................................1-5
Terminal Components not Supported..............1-7
System Configuration Diagram...................................1-8
Kit Configuration Diagram..........................................1-9
Hardware Module Descriptions................................1-10
Processor Board....................................................1-10
Processor/Chip Set ..........................................1-10
Video Subsystem..............................................1-11
Ethernet 10/100Base-T LAN
Communications..............................................1-11
Wireless LAN Communications .....................1-12
Universal Serial Bus.........................................1-14
Serial Ports........................................................1-14
Hardware Monitor...........................................1-15
PCI Expansion Header.....................................1-15
IDE Header.......................................................1-15
Audio.................................................................1-15
Magnetic Stripe Reader....................................1-16
Touch Screen Controller..................................1-16
Processor Board Connectors............................1-16

v
Flash Disk..........................................................1-17
NCR Retail Specific Hardware........................1-17
Board BIOS........................................................1-20
Operator Display..................................................1-23
LCD Adapter Board.........................................1-23
LCD Backlight Inverter Module......................1-24
Touch Screen.....................................................1-24
Features .......................................................................1-25
Magnetic Stripe Reader........................................1-25
Printer Options.....................................................1-26
7401-K590 Self-Service Printer.........................1-26
7401-K580 Self-Service Printer.........................1-27
7158 Printer.......................................................1-28
7166 Printer.......................................................1-28
7194 Printer.......................................................1-29
7196 Printer.......................................................1-29
Other Integrated Devices and Indicators............1-30
Hard Disk Drive...............................................1-30
Reset Switch......................................................1-30
Internal Speaker................................................1-30
POS Connector Board ......................................1-31
Motion Sensor...................................................1-31
Power/Status LED...........................................1-32
Power OK LED.................................................1-32
LAN Status LEDs .............................................1-32
Power Supply ...................................................1-33
Integrated Scanner Module (Optional)...........1-33
Integrated Speaker Module (Optional)...........1-33
USB RS-232 Port Server....................................1-34
Integrated CD-ROM Drive (Tilt Mount
Model)...............................................................1-35
Additional Connectors (Pentium III Board).......1-36

vi
Compatibility ..............................................................1-37
LAN Communications.........................................1-37
Application Programmability..............................1-37
Operating System Information............................1-37
Migration.....................................................................1-38
Retail Applications...............................................1-38
Retail Peripherals .................................................1-38
Retail Systems.......................................................1-39
Platform.............................................................1-39
Networks...........................................................1-39
Platform Load...................................................1-39
Chapter 2: Hardware Installation
Introduction ..................................................................2-1
Installation Summary.............................................2-1
Installation Restrictions................................................2-2
Connecting the Cables..................................................2-3
Fixed-Angle Mount (F504).....................................2-3
Fixed-Angle Mount (F503).....................................2-5
Cable Routing.....................................................2-7
Cable Connector Identification..........................2-9
Tilt Mount.............................................................2-10
Cable Routing...................................................2-11
Cable Connector Identification........................2-12
Installing Peripherals..................................................2-13
Installing a Transaction Printer...........................2-13
7401-K580 or 7401-K590 Self-Service Printer..2-13
7158 Printer.......................................................2-14
7166 Printer.......................................................2-15
7194 Printer.......................................................2-16
7196 Printer.......................................................2-17

vii
Installing a Cash Drawer .....................................2-18
Installing a Second Cash Drawer....................2-19
Installing PC Cards ..............................................2-19
Mounting a Fixed-Angle Mount Terminal...............2-23
Pedestal Mount.....................................................2-24
Wall Mount...........................................................2-25
Pole Mount............................................................2-27
Installing a Tilt Mount Terminal ...............................2-34
Wall Mount...........................................................2-35
Wall Mounting a Core Module..................................2-36
Finalizing the Installation...........................................2-38
Completing the OS Installation (WinNT).......2-38
Completing the OS Installation (Win98) ........2-38
Completing the OS Installation (Win95) ........2-39
Completing the OS Installation (DOS)............2-39
Setting Auto-Logon (WinNT Terminal)....................2-40
Installing a Serial Mouse............................................2-45
Calibrating the Touch Screen.....................................2-46
Calibration Using MicroTouch (Windows)........2-46
Calibration Using Microcal (DOS) ......................2-48
Calibration From the BIOS...................................2-49
Summary...........................................................2-50
Out-of-Box Failures..............................................2-50
Chapter 3: Setup
Introduction ..................................................................3-1
Entering Setup without a Keyboard .....................3-1
Entering Setup Using a Keyboard.........................3-2
How to Select Menu Options.................................3-2
Restoring Factory Settings.....................................3-3
Setup Menus (Pentium)................................................3-4

viii
Main Menu..............................................................3-4
System Time and Date.......................................3-4
Legacy Diskette ..................................................3-4
Primary Master...................................................3-5
Memory Cache ...................................................3-6
Advanced Menu.....................................................3-8
I/O Device Configuration .................................3-8
Multiple ROM Menu........................................3-12
Plug and Play O/S ...........................................3-13
Reset Configuration Data ................................3-14
PS/2 Mouse ......................................................3-14
Large Disk Access ............................................3-15
Secured Setup Configurations.........................3-15
PCI Configuration............................................3-16
Security Menu Options........................................3-19
Set Supervisor/User Password.......................3-19
Password on Boot.............................................3-20
Power Menu Options...........................................3-21
Power Savings ..................................................3-21
Fixed Disk.........................................................3-24
Video .................................................................3-24
IDE Drive/PCI Bus Monitoring......................3-24
Boot Menu Options ..............................................3-25
System Boot Sequence......................................3-25
Continuous POST.............................................3-25
Exit Menu Options ...............................................3-26
BIOS Default CMOS Values (Pentium)...............3-27
Main Values......................................................3-27
Advanced Values .............................................3-29
I/O Device Configuration ...............................3-29
PCI Configuration............................................3-30