Fujitsu ScanSnap iX500 Manual

Operator's Guide
P3PC-4202-03ENZ0

2
Introduction
Thank you for purchasing the color image scanner ScanSnap iX500 (hereinafter referred to
as "the ScanSnap").
This manual explains how to handle and operate the ScanSnap.
Be sure to read this manual, "Safety Precautions", and "Getting Started" thoroughly before
using the ScanSnap to ensure correct use.
We hope that this manual will provide you with useful information in order to utilize the
ScanSnap.
If you are using a Windows® operating system, either Adobe®Acrobat®(7.0 or later) or
Adobe®Reader®(7.0 or later) is required to display or print this manual.
Safety Information
The attached "Safety Precautions" manual contains important information about the safe
and correct use of the ScanSnap. Make sure that you read and understand it before using
the ScanSnap.
Trademarks
Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows
Live, Internet Explorer, and Entourage are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Word is the product of Microsoft Corporation in the United States.
Apple, the Apple logo, Mac, Mac OS, OS X, iPhoto, iTunes, and App Store are trademarks
of Apple Inc.
Adobe, the Adobe logo, Acrobat, and Reader are either registered trademarks or trade
names of Adobe Systems Incorporated in the United States and/or other countries.
Intel and Intel Core are registered trademarks or trademarks of Intel Corporation in the
United States and other countries.
ABBYY™FineReader™Engine ©ABBYY. OCR by ABBYY
ABBYY and FineReader are trademarks of ABBYY.
Evernote is a registered trademark or trademark of Evernote Corporation.

Introduction
3
Google, Google Docs, Android, and Google Play are registered trademarks or trademarks of
Google Inc.
Salesforce, the Salesforce logo, and Salesforce CRM are registered trademarks or
trademarks of salesforce.com, inc. in the United States and other countries.
Wi-Fi and Wi-Fi Protected Setup are trademarks of Wi-Fi Alliance.
Besides the software authored by the product developer (PFU LIMITED), the ScanSnap
contains other free software, such as software copyrighted under the GNU General Public
License (GPL) or the GNU Lesser General Public License (LGPL). For details concerning
the conditions of the licenses, refer to "Terms and Conditions for End User License" (file
name: OSS_License.pdf) contained in the Setup DVD-ROM.
ScanSnap, the ScanSnap logo, ScanSnap Manager, ScanSnap Organizer, CardMinder,
and Rack2-Filer are registered trademarks or trademarks of PFU LIMITED in Japan.
Other company names and product names are the registered trademarks or trademarks of
the respective companies.
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group
Solid Square East Tower 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi,
Kanagawa 212-8563, Japan
Phone: [phone]
©PFU LIMITED 2012-2013

Introduction
4
Manuals
Read the following manuals as needed when using the ScanSnap.
Manual Description Location
Safety Precautions Read this manual before you
start using the product because
it contains important information
about the safe use of the
ScanSnap.
Included in the package.
You can also refer to this manual by
following the procedure below when the
software has been installed.
Select [Start] menu →[All Programs] →
[ScanSnap Manager] → [Safety
Precautions] (for Windows 8, right-click
the Start screen, and select [All apps] on
the app bar →[Safety Precautions] under
[ScanSnap Manager]).
From the sidebar in Finder, select
[Applications] → [ScanSnap] → [Manual],
and then double-click [Safety
Precautions].
ScanSnap iX500
Getting Started
This manual explains about the
ScanSnap package contents,
software installation, connecting
the ScanSnap, and checking
the operation.
Select [Start] menu →[All Programs] →
[ScanSnap Manager] →[Getting Started]
(for Windows 8, right-click the Start
screen, and select [All apps] on the app
bar →[Getting Started] under [ScanSnap
Manager]).
From the sidebar in Finder, select
[Applications] →[ScanSnap] →[Manual],
and then double-click [Getting Started].
ScanSnap iX500
Operator's Guide
(this manual)
Read this manual for
information about the basic
operations of the ScanSnap,
software installation, scanning
methods, various settings, and
handling of the ScanSnap.
Select [Start] menu →[All Programs] →
[ScanSnap Manager] →[Operator's
Guide] (for Windows 8, right-click the Start
screen, and select [All apps] on the app
bar →[Operator's Guide] under
[ScanSnap Manager]).
From the sidebar in Finder, select
[Applications] →[ScanSnap] →[Manual],
and then double-click [Operator's Guide].

Introduction
5
Troubleshooting
(installation)
Read this manual when you
failed to install the software or
when the ScanSnap does not
operate normally after software
installation. It explains about the
resolutions for such troubles.
zClick [Manuals] →[Troubleshooting
(installation)] in the [ScanSnap Setup]
dialog box that appears when you
insert the Setup DVD-ROM into the
DVD-ROM drive.
zSelect [Start] menu →[All Programs]
→[ScanSnap Manager] →
[Troubleshooting (installation)] (for
Windows 8, right-click the Start screen,
and select [All apps] on the app bar →
[Troubleshooting (installation)] under
[ScanSnap Manager]).
zDouble-click the [Troubleshooting
(installation)] icon in the [ScanSnap]
window that appears when you insert
the Setup DVD-ROM into the DVD-
ROM drive.
zFrom the sidebar in Finder, select
[Applications] →[ScanSnap] →
[Manual], and double-click
[Troubleshooting (installation)].
ScanSnap Connect
Application User's Guide
(iOS)
Read this manual for
information about connecting
the mobile device and the
computer, ScanSnap Connect
Application operations on the
mobile device, settings and
receiving files.
Start ScanSnap Connect Application on
the iOS mobile device, tap [ ] on the
[File List] screen, and then tap [Help] on
the [Information] screen that appears.
ScanSnap Connect
Application User's Guide
(Android)
Start ScanSnap Connect Application on
the Android mobile device, and when the
[File List] screen is displayed, press the
[Menu] button on the device or tap the
software [Menu] to display the menu. Tap
[ ] in the menu, and then tap [Help] on
the [Information] screen that appears.
Manual Description Location

Introduction
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ScanSnap Organizer
User's Guide
Read these manuals when
using this product for the first
time, or when you need more
information in general, on
product features and operating
environment.
Select [Start] menu →[All Programs] →
[ScanSnap Organizer] →[Manual] (for
Windows 8, right-click the Start screen,
and select [All apps] on the app bar →
[Manual] under [ScanSnap Organizer]).
CardMinder User's Guide
Select [Start] menu →[All Programs] →
[CardMinder] →[Manual] (for Windows 8,
right-click the Start screen, and select [All
apps] on the app bar →[Manual] under
[CardMinder]).
From the sidebar in Finder, select
[Applications] →[CardMinder] →
[Manual], and then double-click [User's
Guide].
Scan to Microsoft
SharePoint User Guide
Read these manuals when
using this product for the first
time, or when you need more
information on product features,
dialog boxes/windows,
operating environment and
functions.
Select [Start] menu →[All Programs] →
[KnowledgeLake] →[Scan to Microsoft
SharePoint User Guide] (for Windows 8,
right-click the Start screen, and select [All
apps] on the app bar →[Scan to Microsoft
SharePoint User Guidel] under
[KnowledgeLake]).
ABBYY FineReader for
ScanSnap User's Guide
Read this manual when
questions or problems
regarding operations (e.g. when
setting items) arise.
Select [Start] menu →[All Programs] →
[ABBYY FineReader for ScanSnap(TM)
5.0] →[User's Guide] (for Windows 8,
right-click the Start screen, and select [All
apps] on the app bar →[User's Guide]
under [ABBYY FineReader for
ScanSnap(TM) 5.0]).
Manual Description Location

Introduction
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ScanSnap Manager
Help
Read this Help file when
questions or problems
regarding operations (e.g. when
setting items) arise.
This Help file explains about
scanner operations, operational
troubles and their resolution,
dialog boxes/windows and
messages.
Refer to this Help by one of the following
methods:
zThe ScanSnap Manager icon is
displayed in the menu that appears
when you click in the notification
area. Right-click the ScanSnap
Manager icon , and then select
[Help] →[Help] from the menu that
appears.
zSelect [Start] menu →[All Programs]
→[ScanSnap Manager] →[ScanSnap
Manager Help] (for Windows 8, right-
click the Start screen, and select [All
apps] on the app bar →[ScanSnap
Manager Help] under [ScanSnap
Manager]).
zClick the Help button ( ) for
ScanSnap Manager.
zPress the [F1] key on the keyboard
when a dialog box is displayed.
zClick the [Help] button in each dialog
box.
zClick the ScanSnap Manager icon
in the Dock while pressing the [control]
key on the keyboard, and then select
[Help] →[Help] from the menu that
appears.
zClick the Help button ( ) for
ScanSnap Manager.
zFrom the menu bar, select [Help] →
[ScanSnap Manager Help].
Manual Description Location

Introduction
8
ScanSnap Online Update
Help
Read this Help file when
questions or problems
regarding operations arise.
This Help file explains about
operations, dialog boxes/
windows and messages.
Refer to this Help by either of the following
methods:
zSelect [Start] menu →[All Programs]
→[ScanSnap Online Update] →
[Help] (for Windows 8, right-click the
Start screen, and select [All apps] on
the app bar → [Help] under [ScanSnap
Online Update]).
zPress the [F1] key on the keyboard
when a dialog box is displayed.
zClick the [Help] button in each dialog
box.
zClick the Help button ( ) for
ScanSnap online update.
zFrom the menu bar, select [Help] →
[ScanSnap Online Update Help].
ScanSnap Wireless Setup
Tool Help
Read this Help file when
questions or problems
regarding operations arise.
This Help file explains about
scanner operations, operational
troubles and their resolution,
dialog boxes/windows and
messages.
Refer to this Help by either of the following
methods:
zPress the [F1] key on the keyboard
when a dialog box is displayed.
zClick [About this screen] or [About this
message] on each screen.
zClick the Help button ( ) in each
window.
ScanSnap Organizer
Help
Read these Help files when
questions or problems
regarding operations (e.g. when
setting items) arise.
These Help files explain about
operations, dialog boxes/
windows and messages.
For details about how to start up the Help,
refer to the User's Guide for each product.
CardMinder Help
Adobe Acrobat Help
Read these Help files when
questions or problems
regarding operations (e.g. when
setting items) arise.
From the menu bar, select [Help] →
[Adobe Acrobat XI Help].
ABBYY FineReader for
ScanSnap Help
From the menu bar, select [Help] →
ABBYY FineReader for ScanSnap Help.
Manual Description Location

Introduction
9
Structure of This Manual
This manual consists of the following:
ScanSnap Overview
This chapter covers the features of the ScanSnap, an overview of ScanSnap Manager, and
how to use the ScanSnap via wireless LAN, as well as the basic operations of the
ScanSnap.
Installing the Software
This chapter explains about the software bundled with the ScanSnap, system requirements
and installation procedures.
Using the ScanSnap (for Windows Users)/Using the ScanSnap (for Mac OS Users)
This chapter explains how to perform scanning and how to set the ScanSnap Manager.
Troubleshooting
This chapter provides references for resolving troubles such as removing jammed
documents.
Daily Care
This chapter explains about the cleaning materials and how to clean the ScanSnap.
Consumables
This chapter explains how to replace the consumables.
Appendix
This appendix explains how to update ScanSnap Manager, how to uninstall the software,
about settings that differ by the scanning method, how to purchase/clean the Carrier Sheet
and the ScanSnap installation specifications.
About Maintenance
Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider
for repairs on this product.
Read this manual in order starting from "ScanSnap Overview" through "Using the
ScanSnap" for a better understanding of ScanSnap operations.

Introduction
10
Symbols Used in This Manual
The following indications are used in this manual to obviate any chance of accident or
damage to you and people near you, and your property. Warning labels indicate the warning
level and statements. The symbols indicating warning levels and their meanings are as
follows.
Besides warning indicators, the following symbols are also used in this manual.
Arrow Symbols in This Manual
Right-arrow symbols [→] are used to connect icons or menu options you should select in
succession.
Example: Select [Start] menu →[Computer].
Indication Description
This indication alerts operators to an operation that, if not
strictly observed, may result in severe injury or death.
This indication alerts operators to an operation that, if not
strictly observed, may result in safety hazards to personnel or
damage to the product.
Symbol Description
This symbol indicates operations using Windows.
This symbol indicates operations using Mac OS.
WARNING
CAUTION