NEC Univerge SV8100 User manual

RGA APPLICATION GATEWAY
CONFERENCE USER GUIDE
INT-31599
Revision 1.0
®

NEC Corporation of America reserves the right to change the specifications, functions, or features at
any time without notice.
NEC Corporation of America has prepared this document for use by its employees and customers.
The information contained herein is the property of NEC Corporation of America and shall not be
reproduced without prior written approval of NEC Corporation of America.
UNIVERGE is a registered trademark of NEC Corporation. All other brand names and product names
referenced in this document are trademarks or registered trademarks of their respective companies.
Copyright 2014
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group

SV8100 RGA Application Gateway Conference User Guide i
___________________________________________________________________________________
___________________________________________________________________________________
Table of Contents
Chapter 1 RGA Application Gateway Conference User Guide
Section 1 Introduction ..................................................................................1-1
Section 2 RGA Application Gateway Audio Conference
Administration .............................................................................1-1
2.1 Features ................................................................................................. 1-1
2.2 Logging On ............................................................................................. 1-2
2.3 Using the Menu ...................................................................................... 1-4
2.4 Account Profile ....................................................................................... 1-5
2.5 Resources Menu .................................................................................... 1-7
2.6 Services Menu ........................................................................................ 1-8
2.7 RealView ................................................................................................ 1-9
2.8 Reports Menu ......................................................................................... 1-9
2.9 Creating Users ...................................................................................... 1-10
2.10 The Edit User Page .............................................................................. 1-12
2.11 Using Conferences ............................................................................... 1-13
2.12 Managing Conferences ........................................................................ 1-14
2.13 The Add Conference Page ................................................................... 1-15
2.14 Basic Settings ....................................................................................... 1-16
2.15 Audio Messages and Music .................................................................. 1-16
2.16 Audio Options ....................................................................................... 1-16
2.17 Conference Scheduling ........................................................................ 1-20
2.18 The Edit Conference Page ................................................................... 1-23
2.19 Inviting Users to Your Conference ........................................................ 1-23

ii Table of Contents
___________________________________________________________________________________
___________________________________________________________________________________
Issue 1.0 SV8100
2.20 Accepting an Invitation ......................................................................... 1-26
2.21 Conducting Audio Conferences ............................................................ 1-27
2.22 Joining a Conference ........................................................................... 1-27
2.23 Conference Dialout ............................................................................... 1-27
2.24 Cancel Dial Out .................................................................................... 1-28
2.25 In Conference DTMF Controls ............................................................. 1-28
2.26 Start and Stop Recording ..................................................................... 1-30
2.27 Lock and Unlock a Conference ............................................................ 1-30
2.28 Collect Votes ........................................................................................ 1-30
2.29 Terminate an Active Conference .......................................................... 1-31
2.30 Viewing the End of Conference Summary Report ................................ 1-31
2.31 Participant DTMF Controls ................................................................... 1-32
2.32 Moderator DTMF Controls .................................................................... 1-32
2.33 RealView™ ........................................................................................... 1-33
2.34 Reports ................................................................................................. 1-38
2.35 Summary Report .................................................................................. 1-40

SV8100 RGA Application Gateway Conference User Guide iii
___________________________________________________________________________________
___________________________________________________________________________________
List of Figures AND tABLES
Figure 1-1 Log In Screen ............................................................................................................. 1-3
Figure 1-2 The Home Page .........................................................................................................1-4
Figure 1-3 Account Profile Page .................................................................................................. 1-5
Figure 1-4 The Edit Account Profile Page ................................................................................... 1-6
Figure 1-5 Users ........................................................................................................................ 1-10
Figure 1-6 Add User Page ......................................................................................................... 1-11
Figure 1-7 Edit User Page ......................................................................................................... 1-12
Figure 1-8 The Conferences Page ............................................................................................1-14
Figure 1-9 The Add Conferences Page .....................................................................................1-15
Figure 1-10 Audio Messages and Music Screen ......................................................................... 1-16
Figure 1-11 Play Entry Name As Screen .....................................................................................1-17
Figure 1-12 Raising Hand Screen ............................................................................................... 1-17
Figure 1-13 Security Options ....................................................................................................... 1-18
Figure 1-14 Callout Options ......................................................................................................... 1-18
Figure 1-15 Add Conference Page Scheduling Options ..............................................................1-20
Figure 1-16 Edit Schedule ...........................................................................................................1-21
Figure 1-17 Scheduling a Conference .........................................................................................1-22
Figure 1-18 Edit Conference Page ..............................................................................................1-23
Figure 1-19 Inviting Users to your Conference ............................................................................ 1-24
Figure 1-20 File Download Dialog for Conference Invitation ....................................................... 1-24
Figure 1-21 Sample Outlook Conference Appointment ...............................................................1-25
Figure 1-22 Inviting Attendees using Outlook ..............................................................................1-26
Figure 1-23 The End of Conference Summary Report ................................................................1-31
Table 1-1 Participant DTMF Controls .......................................................................................1-32
Table 1-2 Moderator DTMF Controls ........................................................................................1-32
Figure 1-24 The RealView Page ..................................................................................................1-34
Figure 1-25 Transferring Conference Participants using RealView .............................................1-36

iv List of Figures and Tables
___________________________________________________________________________________
___________________________________________________________________________________
Issue 1.0 SV8100
Figure 1-26 Transferring Selected Participants to Destination Conference ................................ 1-37
Figure 1-27 Transfer Confirmation .............................................................................................. 1-37
Figure 1-28 Completed Transfer ................................................................................................. 1-37
Figure 1-29 The Service Reports Page ....................................................................................... 1-38
Figure 1-30 Report Details File .................................................................................................... 1-39
Figure 1-31 Service Summary Report ......................................................................................... 1-40
Figure 1-32 The Detailed Service Activity Log ............................................................................ 1-41

SV8100 RGA Application Gateway Conference User Guide 1 - 1
___________________________________________________________________________________
___________________________________________________________________________________
Chapter 1 RGA Application Gateway Conference
User Guide
SECTION 1 INTRODUCTION
The System Administrator is responsible for configuring the conferencing application
for their site. This material is covered in Chapter 5 of the SV8100 RGA Conferencing
Solution Manual.
This chapter provides instructions for a Moderator’s configuring RGA Conferencing
Accounts.
SECTION 2RGAAPPLICATION GATEWAY AUDIO CONFERENCE ADMINISTRATION
This section explains the features and procedures for the use of the RGA Application
Gateway audio conferencing applications.
The audio conferencing applications include the following conference types:
Reservation-less Meet Me conference
Reservation based Meet Me conference
Dial-out from conference
Recurring conference
The system ships with a web-accessible, graphical user interface. A personal
computer connected to the company’s LAN or the Internet can be used to access the
user interface.
2.1 Features
Basic Conference Features:
Select entry and exit tones.
Select memorable vanity Access Codes and PINs.
Select name announcement on/off.

1 - 2 RGA Application Gateway Conference User Guide
___________________________________________________________________________________
___________________________________________________________________________________
Revision 1.0 SV8100
Select enter audio conference muted on/off etc.
Schedule recurring audio conferences via the Web Portal.
Use Microsoft Outlook iCalendar application to send invitations to
desired participants.
Conduct audio conference with or without Moderator presence required.
See real time view of a running audio conference via Web Portal.
Participants can be seen by name or by caller ID.
Display loudest speaker – helps identify and mute participants that may
be inadvertently injecting noise or echo into the audio conference.
Exercise multiple in-conference controls via phone key presses or the
Web portal.
On-the-fly dial out and add participants to running conference.
Transfer participants between conferences via web portal .
Raise Hand to get Moderator’s attention.
Send a detailed end of conference summary report to the moderator
after a given audio conference is over.
Enhancement I License Features:
Conference Recording, capacity 1000 minutes
Record entire conference or excerpts from a conference
Conference playback via Media Player
2.2 Logging On
1. Access the conference user interface through a standard Web browser
(Internet Explorer 9.0 or higher, Firefox, or Google Chrome).
2. Type the server’s IP Address in your browser’s URL (Universal
Resource Locator) field followed by 8008, for example “YourURL:8008”.
If a URL has not been created yet, use the default IP Address followed
by 8008:
http://192.168.1.1:8008