NEC NEAX 2000 IVS User manual

NDA-24215
ISSUE 1
STOCK # 151942
MATWorX™ 32
User’s Guide
December, 1997
NEC America, Inc.
®

LIABILITY DISCLAIMER
NEC America, Inc. reserves the right to
change the specifications, functions, or
features, at any time, without notice.
NEC America, Inc. has prepared this
document for the exclusive use of its
employees and customers. The
information contained herein is the
property of NEC America, Inc. and shall
not be reproduced without prior written
approval from NEC America, Inc.
NEAX, MATWorX, DESIWorX, and Dterm
are registered trademarks of NEC
Corporation.
Copyright 1997
NEC America, Inc.
Printed in the USA
All other brand or product names are or
may be trademarks or registered
trademarks of, and are used to identify
products or services of, their respective
owners.
MS-DOS and Microsoft are registered
trademarks of Microsoft Corporation.
Microsoft Windows 95 and Windows NT
are trademarks of Microsoft Corporation.

MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page i
NDA-24215
December, 1997
NEAX2000 IVS
MATWorX 32 User’s Guide
Table of Contents
Page
Chapter 1 About This Guide.................................. 1
Purpose of This Guide................................ 1
How This Guide is Organized..................... 1
Chapter 2 MATWorX 32 Overview ......................... 5
What’s MATWorX 32?................................. 5
MATWorX 32 Tools ..................................... 6
Add-Ins ................................................ 6
MACH Script Editor ............................. 6
PBX Configuration Wizard................... 6
MATWorX 32 Applications .......................... 7
PBX Access Module (PAM)................. 7
Scheduler ............................................ 7
DESIWorX........................................... 7
Introduction to Working in Windows 95....... 8
Navigating Through the MATWorX 32
Taskbar ....................................................... 8
PBX Menu ........................................... 9
System Menu....................................... 9
Station Menu ..................................... 10
Number Plan Menu............................ 10
Trunk Menu ....................................... 10
Features Menu .................................. 10
Add-Ins Menu .................................... 11
Applications Menu ............................. 11
Help Menu ......................................... 12
Working with MATWorX 32 Dialogs and
Buttons...................................................... 13
Printing a Report....................................... 17
Chapter 3 Installing MATWorX 32 ....................... 19
System Requirements .............................. 19
MATWorX 32 Installation Instructions....... 20

MATWorX 32 User’s Guide
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Table of Contents
(Continued)
Page
Chapter 4 Getting Started .................................... 27
Starting MATWorX 32 ............................... 27
Connecting to a NEAX2000 IVS PBX....... 29
Using the PBX Configuration Wizard. 29
Establishing the Connection.............. 30
Troubleshooting a Failed Connection 31
Disconnecting from the PBX.............. 35
Exiting MATWorX 32................................. 35
Chapter 5 PBX Access Module (PAM)................. 37
What’s the PAM?....................................... 37
PAM Communication Overview................. 38
PAM Online Help....................................... 39
Accessing PAM Online Help.............. 40
Chapter 6 Add-Ins................................................. 41
What’s an Add-In?..................................... 41
Four Categories of Add-Ins....................... 42
Features............................................. 42
Enhanced Features ........................... 42
Commands ........................................ 43
Wizards.............................................. 43
Installing an Add-In................................... 44
Starting an Add-In..................................... 45
Removing an Add-In ................................. 45
Add-In Online Help.................................... 47
Chapter 7 MACH Script Editor............................. 49
What’s the MACH Script Editor?............... 49
Starting the MACH Script Editor ............... 50
MACH Script Editor Online Help............... 50
Chapter 8 Scheduler............................................. 51
What’s a Scheduler?................................. 51
Starting the Scheduler .............................. 52
Scheduler Online Help.............................. 52
Accessing Scheduler Online Help ..... 53

MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page iii
Table of Contents
(Continued)
Page
Chapter 9 DESIWorX ............................................ 55
What’s DESIWorX?................................... 55
Starting DESIWorX................................... 56
DESIWorX Online Help............................. 56
Accessing DESIWorX Online Help.... 56
Chapter 10 MATWorX 32 Online Help ................... 57
Online Help Features................................ 57
Accessing the Online Help System........... 57
Main Help Contents........................... 58
Dialog-level Help ............................... 58
What’s This? Help ............................. 58
Tool Tips............................................ 58
Printing Help Topics.................................. 59
Tip:..................................................... 59
Appendix A Extended Command Set..................... 61
Appendix B Error Codes ......................................... 65
Series 100 Error Codes............................ 65
Series 200 Error Codes (currently not
implemented)............................................ 66
Series 300 Error Codes............................ 67
Series 400 Error Codes............................ 69
Appendix C Directory and File Structure............... 71

MATWorX 32 User’s Guide
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List of Figures
Figure Title Page
Figure 2-1 MATWorX 32 Taskbar ............................9
Figure 2-2 Print Preview Dialog .............................17
Figure 3-1 Run Dialog ............................................21
Figure 3-2 MATWorX Install Dialog .......................21
Figure 3-3 Welcome Dialog ...................................22
Figure 3-4 Software License Agreement ...............22
Figure 3-5 Readme Information Dialog ..................23
Figure 3-6 Choose Destination Location Dialog ....23
Figure 3-7 Select Program Folder Dialog ..............24
Figure 3-8 Start Copying Files Dialog ....................24
Figure 3-9 Setup Progress Windows .....................25
Figure 3-10 Setup Complete Dialog ........................25
Figure 4-1 Starting MATWorX 32 ..........................27
Figure 4-2 User Information Dialog ........................28
Figure 4-3 MATWorX 32 Taskbar ..........................28
Figure 4-4 PBX Configuration Wizard Dialog ........30
Figure 4-5 Connection to PBX Dialog ....................30
Figure 4-6 Disconnect from PBX Dialog ................35
Figure 4-7 MATWorX 32 Taskbar ..........................35
Figure 5-1 PAM Dialog ..........................................37
Figure 5-2 PAM Communication Flow ...................39
Figure 6-1 Feature Add-Ins ....................................42
Figure 6-2 Enhanced Feature Add-Ins ..................42
Figure 6-3 Command Add-Ins ...............................43
Figure 6-4 Wizard Add-Ins .....................................43
Figure 6-5 Add-Ins Manager Dialog .......................44
Figure 6-6 Add-Ins Components Dialog ................44
Figure 6-7 Add-In Installed Dialog .........................45
Figure 6-8 Add-Ins Manager Dialog .......................46
Figure 6-9 Add-In Removed Dialog .......................46
Figure 7-1 MACH Script Editor Dialog ...................49
Figure 8-1 Scheduler Dialog ..................................51
Figure 9-1 DESIWorX Dialog .................................55
Figure C-1 Directory and File Structure ..................71

MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page v
List of Tables
Figure Title Page
Table 3-1 System Requirements ...........................19

About This Guide
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 1
Chapter 1 About This Guide
Purpose of This Guide
This user guide contains useful information that will
help you successfully install and use the MATWorX
32 program. Included are highlights about many key
features of the program including the MATWorX 32
Taskbar, PBX Access Module (PAM), Add-Ins, PBX
Configuration Wizard, MACH Script Editor,
Scheduler, DESIWorX, Extended Command Set,
Error Codes, and the Online Help System.
This guide is designed to be a supplement to the
MATWorX 32 online Help system. The Help system
provides context-sensitiveinformationand procedures
that will help you perform tasks using MATWorX 32.
Refer to Chapter 10 “MATWorX 32 Online Help” for
more information about the Help system and how to
access it.
How This Guide is Organized
The MATWorX 32 User’s Guide is divided into the
following chapters:
◆MATWorX32Overviewdescribesthe MATWorX
32 program, its features, buttons, Taskbar
selections, Add-Ins, and application tools.
◆Installing MATWorX 32 describes the necessary
hardware (computer equipment) required to
efficiently run the MATWorX 32 program as well
as procedures for installing MATWorX 32 on your
computer’s hard disk.
◆Getting Started describes how to launch and exit
MATWorX 32 and configure a PBX using the
Wizard feature.

MATWorX 32 User’s Guide
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About This Guide
◆PBX Access Module (PAM) describes the process
of how MATWorX 32 applications communicate
with the PBX via the PAM. The PAM is a gateway
for 32-bit Microsoft Windows applications to
connect to the NEAX2000 IVS PBX.
◆Add-Ins describes the concept of Add-Ins,
including what they are andhowtheywork, as well
as how to add and remove them. Add-Ins are the
basic tools of MATWorX 32. Users can also create
custom Add-Ins for specialized business solutions
by purchasing a developer’s kit from NEC or an
authorized NEC dealer.
◆MACH Script Editor describes the concept and
operation of the MOC Accelerated Command
Heap (MACH) window. This window is a separate
and powerful tool that is integrated into the
MATWorX 32 software. It is similar to working
with the Maintenance Operation Console (MOC),
but provides much more functionality by enabling
you to create a list of NEAX2000 IVS commands
(a script) which you can save and run at any time.
◆Scheduler describes the features and operations of
the Scheduler application. Using the Scheduler,
you can builda series of MOC commands and save
them in a script. Thenyou can simply run the script
instead of manually typing them each time you
need them. You can also schedule the script to run
at certain times during a day, week, or month. You
can build complex scripts that can modify
NEAX2000 IVS behavior at scheduled times.
◆DESIWorX describes the features and operations
of the DESIWorX application. Using DESIWorX,
you can create labels for the function keys of the
Dterm stations on your NEAX2000 IVS. These
labels are saved in a database. You can enter
function key caption information for the label, and
you can print the labels to be placed on the Dterm.

About This Guide
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 3
◆MATWorX 32 Online Help describes the online
Help system in detail as well as how to access it
and print Help topics.
◆Appendix A lists the Extended Command Set that
you can use in conjunction with the MACH Script
Editor window. The Extended Command Set
characters are modifiers you type in front of a
NEAX2000 IVS command on the MACH Script
Editor window. Using Extended Commands can
greatly reduce the number of commands needed to
perform certain tasks.
◆Appendix B lists the error codes and related
descriptions for the entire MATWorX 32 program.
◆Appendix C describesthe directorystructure, files,
and file locations of the MATWorX 32 suite of
applications installed on your computer.

MATWorX 32 User’s Guide
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About This Guide
This page is for your notes.

MATWorX 32 Overview
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 5
Chapter 2 MATWorX 32 Overview
In this chapter you learn about the following:
◆What’s MATWorX 32?
◆MATWorX 32 Tools
◆MATWorX 32 Applications
◆Introduction to Working in Windows 95
◆Navigating through the MATWorX 32 Taskbar
◆Working with MATWorX 32 dialogs and buttons
◆Printing a report
What’s MATWorX 32?
MATWorX 32 is a 32-bit Windows-based software
application that enables you to program and maintain
an unlimited number of NEAX2000 IVS PBXs via
your computer. MATWorX 32 utilizes a client/server
architecture that allows multiple dialogs (Add-Ins) to
communicate with a PBX. You can connect to and
program up to four PBXs at the same time.
MATWorX 32 provides a graphical user interface
(GUI) to a NEAX2000 IVS. This design lets you
navigate quickly and intuitively throughout the
program, thus saving you valuable time with your
PBX maintenance tasks.
MATWorX32communicates witha PBX viathe PBX
Access Module (PAM). The PAM is an application of
MATWorX 32 which acts as a gateway for connection
and communication between the MATWorX 32 tools
and a specific PBX. This chain of communication is
necessary for the successful operation of all the
MATWorX 32 tools and related PBX applications.
Refer to Chapter 5 “PBX Access Module (PAM)” for
more information about the PAM.

MATWorX 32 User’s Guide
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MATWorX 32 Overview
MATWorX 32 Tools
There are three kinds of tools included in the
MATWorX 32 program: Add-Ins, MACH Script
Editor, and a PBX Configuration Wizard. These tools
are accessible from the Taskbar.
Add-Ins
Add-Ins are the basic tools of MATWorX 32. Each
one provides you with specialized capabilities to
program PBX features and functions. MATWorX 32
comes with more than a dozen Add-Ins that can be
accessed from the Taskbar. In addition, you can also
create custom Add-Ins for specialized business
solutions by purchasing a developer’s kit from NEC or
an authorized NEC dealer. Refer to Chapter 6 “Add-
Ins” for more information.
MACH Script Editor
This is a powerful time-saving tool that enables you to
create a list of NEAX2000 IVS commands that
perform tasks in the PBX. This list is referred to as a
script, which can be saved and run at anytime.You can
also use the MACH Script Editor to perform many
other operations. Refer to Chapter 7 “MACH Script
Editor” for more information.
PBX Configuration Wizard
The PBX Configuration Wizard is a custom tool in
MATWorX 32 that enables you to establish the proper
communication settings between your computer and
the NEAX2000 IVS. The Wizard asks you simple
questions and then uses the information to
automatically configure the connection for the PC and
the PBX. Refer to “Using the PBX Configuration
Wizard”on page 29 for more information onaccessing
and using the PBX Configuration Wizard.

MATWorX 32 Overview
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 7
MATWorX 32 Applications
MATWorX 32 software includes three separate
applications that can run independently from one
another. However, when used in conjunction with
MATWorX 32 or each other, these applications
provide a robust suite of PBX maintenance
applications.
PBX Access Module (PAM)
The PAM acts as a gateway between MATWorX 32
tools and connected NEAX2000 IVS PBXs. It
provides connection and communication links for
programming the PBX. Refer to Chapter 5 “PBX
Access Module (PAM)” for more information.
Scheduler
The Scheduler is a versatile application that can be
used stand-alone or in conjunction with the MACH
Script Editor. You can build and schedule scripts
(series of MOC commands) all within the Scheduler,
or you can build scripts using the MACH Script Editor
and then schedule them to run using the Scheduler.
Refer to Chapter 8 “Scheduler” for more information.
DESIWorX
DESIWorX is a unique application that enables you to
create and print function key labels for your Dterm
stations. The labels are saved in a database and can be
modified and printed when necessary. Refer to
Chapter 9 “DESIWorX” for more information.

MATWorX 32 User’s Guide
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MATWorX 32 Overview
Introduction to Working in Windows 95
If you are new to working in Windows 95 or would
like a refresher on Windows terminology, functions,
and navigational procedures, take a minute to access
theMicrosoftWindowsTutorialTourbyfollowingthe
steps below.
1. Launch Microsoft Windows 95 on your
computer.
2. Select Help from the Start taskbar.
3. Select Tour: Ten Minutes to Usin
g
Windows
under the Contents tab.
4. Follow the instructions on your screen.
Navigating Through the MATWorX 32 Taskbar
The MATWorX 32 Taskbar (Figure 2-1) is the main
window of the program. It contains buttons and pull-
down menus listing the selections available in the
program. Each button or menu selection provides
access to the tools and applications available in the
program. To activate a selection, click on it.
The Taskbar offers dynamic functionality to the
program by allowing you to change it based on the
Add-Insyou want to use. For example, bydefault each
Add-In appears as a menu item and a button on the
Taskbar. If you remove an Add-In from the Taskbar
(via the Add-In Manager), it will no longer display as
a menu item or button. If you choose to add it back, it
will re-appear on the Taskbar.
The Taskbar enables you to navigate through the
program and perform various functions. It is also the
launch point for MATWorX 32toolsand applications.
The default Taskbar items and corresponding buttons,
where applicable, are described on the following
pages.

MATWorX 32 Overview
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 9
Note: Some menu items (Add-In Manager, Help
Contents F1, and About MATWorX 32) do
not have a corresponding button. These
items are accessible only from the pull-down
menus.
Figure 2-1 MATWorX 32 Taskbar
PBX Menu
Connect - Select this menu item to access the
Connection to PBX dialog where you can select a
PBX from a list of available PBXs and connect to it.
You can also click the Connect to PBX button
to select a PBX from a list of available PBXs and
connect to it.
Disconnect - Select this menu item to access the
Disconnect from PBX dialog where you can
disconnect from the current PBX.
You can also click the Disconnect from PBX
button to disconnect from the current PBX.
S
y
stem Menu
The S
y
stem Menu is a dynamic menu that contains
system-related Add-Ins. For information about a
particular System Add-In, access the online Help for
that Add-In.
You can also click the S
y
stem Tool Palette
button to display a floating palette of buttons that can
launch system-related Add-Ins.

MATWorX 32 User’s Guide
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MATWorX 32 Overview
Station Menu
The Station Menu is a dynamic menu that contains
station-related Add-Ins. For information about a
particular Station Add-In, access the online Help for
that Add-In.
You can also click the Station Tool Palette
button to display a floating palette of buttons that can
launch station-related Add-Ins.
Number Plan Menu
The Number Plan Menu is a dynamic menu that
contains number plan-related Add-Ins. For
information about a particular Number Plan Add-In,
access the online Help for that Add-In.
You can also click the Numberin
g
Plan Tool
Palette button to display a floating palette of buttons
that can launch number plan-related Add-Ins.
Trunk Menu
The Trunk Menu is a dynamic menu that contains
trunk-related Add-Ins. For information about a
particular Trunk Add-In, access the online Help for
that Add-In.
You can also click the Trunk Tool Palette
button to display a floating palette of buttons that can
launch trunk-related Add-Ins.
Features Menu
The Features Menu is a dynamic menu that contains
feature-related Add-Ins. For information about a
particular Feature Add-In, access the online Help for
that Add-In.

MATWorX 32 Overview
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 11
You can also click the Features Tool Palette
button to display a floating palette of buttons that can
launch feature-related Add-Ins.
Add-Ins Menu
Add-In Mana
g
er- Select this menu item to access the
Add-Ins Mana
g
er dialog where you can add and
remove Add-Ins to/from the MATWorX 32 Taskbar.
Refer to Chapter 6 “Add-Ins” for more information.
Active Add-Ins - Select this menu item to display a
sub-menu that lists all currently active Add-Ins. Also,
you can choose to “show all”, “hide all”, and “unload
all” active Add-Ins.
Applications Menu
MACH Script Editor- Select this menu item to access
the MACH Script Editor dialog where you can create
and save a list (script) of NEAX2000 IVS commands
to perform tasks in the PBX. You can also use the
MACH Script Editor to perform many other
operations. Refer to Chapter 7 “MACH Script Editor”
for more information.
You can also click the MACH Script Editor
button to access the MACH Script Editor dialog.
Scheduler - Select this menu item to access the
MATWorX 32 Scheduler dialog where you canbuild
and schedule scripts. You can also use the MACH
Script Editor to build scripts and then schedule them to
run using the Scheduler. Refer to Chapter 8
“Scheduler” for more information.
You can also click the Scheduler button to
access the MATWorX 32 Scheduler dialog.

MATWorX 32 User’s Guide
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MATWorX 32 Overview
DESIWorX - Select this menu item to access the
DESIWorX dialog where you can create and print
function key labels for your Dterm stations. The labels
are saved in a database and can be modified and
printed when necessary. Refer to Chapter 9
“DESIWorX” for more information.
You can also click the DESIWorX button to
access the DESIWorX dialog.
Confi
g
uration Wizard - Select this menu item to
accessthe PBXConfi
g
urationWizardwhereyou can
establish the proper communication settings between
your computer and the NEAX2000 IVS. The Wizard
asks you simple questions and then uses the
information to automatically configure the connection
for the PC and the PBX. Refer to “Using the PBX
Configuration Wizard” on page 29 for more
information on accessing and using the PBX
Configuration Wizard.
You can also click the Confi
g
uration Wizard
button to access the PBX Confi
g
uration Wizard.
Help Menu
Help Contents F1 - Select this menu item to access
the main contents page of the MATWorX 32 online
Help system. The Help system provides you with easy
access to information about procedures, tools, Add-
Ins, commands, values, and shortcuts.
Tip of the Da
y
- Select this menu item to display an
informative tip about using MATWorX 32 and related
tools and applications.
About MATWorX 32 - Select this menu item to
access the About box to view MATWorX 32 version
and system information.

MATWorX 32 Overview
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 13
Command Manual - Select this menu item to launch
Adobe Acrobat Reader (included with MATWorX 32)
and automatically open the NEAX2000 IVS
Command Manual.
You can also click the Acrobat Reader button
to launch Adobe Acrobat Reader and automatically
display a menu where you can select and open the
MATWorX 32 User’s Guide, NEAX2000 IVS
Command Manual, Help on Using Acrobat Reader,
and NEC’s Copyright Notice.
Working with MATWorX 32 Dialogs and Buttons
The dialogs within MATWorX 32 enable you to
perform various functions in order to program a
NEAX2000 IVS PBX. Many dialogs contain buttons,
fields, boxes, and other options that are described
within this guide.
You are able to move each MATWorX 32 dialog by
placing your cursor on the title bar and holding down
your left mouse button, dragging the dialog to its new
position, and releasing the mouse button. In addition,
you are able to resize many of the MATWorX 32
dialogs and Help windows by placing your cursor on
the outside border of the dialog, and once you see
double arrows, holding down your left mouse button
and dragging the border to its new size. Refer to
“Introduction to Working in Windows 95” on page 8
for more information about basic Windows concepts.
The following buttons appear on various dialogs
within MATWorX 32. You can view What’s This?
Help for all active buttons in the program by clicking
your right mouse button while positioned over the
button in question. Listed below is a description and
function of each button.
Clicking the Exit Dialog button closes the
dialog.