NEC Storage Manager Messages User manual

NEC Storage Manager
Messages Handbook

© NEC Corporation 2001-2003
No part of the contents of this book may be reproduced or
transmitted in any form without permission of NEC Corporation.
The contents of this book may be modified without notice in the future.

Preface
This manual explains messages handled by NEC Storage Manager. The messages are listed in the order of message IDs.
Refer to the “NEC Storage Manager Manual Guide” (IS901) for the overview of NEC Storage Manager and the related
manuals.
Remarks 1. This manual explains functions implemented by the following program products:
•NEC Storage Manager and NEC Storage BaseProduct
•NEC Storage PerformanceMonitor
•NEC Storage ReplicationControl
•NEC Storage AccessControl
•NEC Storage PerformanceOptimizer
•NEC Storage ReallocationControl
•NEC Storage ReplicationControl SQL Option
2. This manual is applicable to the program products of the following versions:
•NEC Storage Manager Ver2.1
•NEC Storage BaseProduct Ver2.1
•NEC Storage ReplicationControl Ver2.1
•NEC Storage ReplicationControl SQL Option Ver2.1
3. The term “iSM” in this text refers to all the NEC Storage Manager program products.
4. The term “Microsoft SQL Server 2000” in this text refers to either Microsoft SQL Server 2000 Enterprise
Edition or the Microsoft SQL Server 2000 Standard Edition.
5. Trademarks and registered trademarks
•HP-UX is a registered trademark of Hewlett-Packard Co. in the United States.
•UNIX is a registered trademark of The Open Group in the United States and other countries.
•Microsoft®, Windows®, and Windows NT® are registered trademarks or trademarks of Microsoft
Corporation in the United States and other countries.
•Solaris is a registered trademark of Sun Microsystems, Inc. in the United States.
•Linux is a trademark or registered trademark of Mr. Linus Torvalds in the United States and other
countries.
Other product names and company names, etc. are registered trademarks or trademarks of the associated
companies.
The First Edition in May 2002
The Third Edition in April 2003

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Contents
Chapter 1 Messages and Output Destinations.................................................................................................................. 1
1.1 Message Classification................................................................................................................................................ 2
1.2 Message Output Destinations ..................................................................................................................................... 3
1.3 Message Output Format.............................................................................................................................................. 5
Chapter 2 Message List.......................................................................................................................................................6
2.1 Interpretation of Message List.................................................................................................................................... 6
2.2 Message List ............................................................................................................................................................... 7
Appendix A Message Output Destination List................................................................................................................. 414
Appendix B Changed Message List .................................................................................................................................. 440

Chapter 1 Messages and Output Destinations
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Chapter 1 Messages and Output Destinations
The NEC Storage Manager outputs the information, which is required for maintenance and operation of the NEC
Storage Manager and the disk arrays, to log files of the console/terminal and the management server. The log files to
which a message is output are syslog, event log, and operation log. The message describes information that indicates
events to be reported to an administrator, such as system state transition, fault and error detection, and command input
results.
The NEC Storage ReplicationControl outputs the operation information of data replication in a message format, to the
log files of the console/terminal and the business server. The message is output to syslog, event log, and operation log.
The message describes the information for checking operating conditions, such as command execution results, and fault
and error detection information, etc.
Figure 1-1 shows an overview of message output.
Business
server
Management server
NEC Storage Manager
Console/Terminal
NEC Storage
disk array
Output to syslog (UNIX) or event log
(Windows)
Output to console/terminal
Syslog or
event log
Operation log
Output to syslog (UNIX) or even
t
log (Windows)
Output to console/terminal
NEC Storage
ReplicationControl
Syslog or
event log
Operation log
Figure 1-1 Overview of Message Output

Chapter 1 Messages and Output Destinations
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A message classification is assigned to a message, according to its level of urgency. Messages are
classified into the following three classifications, in the order of urgency: “ERROR”, “WARNING”,
“NOTICE”, and “INFO”.
Meanings of the messages are as follows:
ERROR: Error message
This message indicates an error that has a critical effect to the functions, and prompt recovery by an
administrator is required. An administrator must troubleshoot and recover the system promptly.
WARNING: Warning message
This message indicates an event that requires attention regarding the system operations, though the event
does not necessarily lead to the system down immediately. An administrator must remove the cause of
the event and take measures to operate the system normally.
NOTICE: Notifying message
This message notifies the state of internal processes. Although the event notified by the message does
not have any effect on the main functions of the system, an administrator must take appropriate measures
as necessary.
INFO: Information message
This message indicates operating information. No measures are required.

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The output destinations of messages depend on functions and OS to be used. Output destinations are the
console/terminal, operation log, syslog, and event log. Message output destinations are described as
follows:
Console/Terminal
A console is a monitoring terminal that is directly connected to the monitoring server of the NEC Storage
Manager. On the other hand, a terminal is a client terminal that is connected to the monitoring server via
telnet, etc. When a command is issued from the NEC Storage Manager or the NEC Storage
ReplicationControl, a message indicating execution result is displayed on the console or the terminal
where the command is executed.
Operation log
Operation log, which is output on UNIX and Windows, records the messages output from the NEC
Storage Manager or the NEC Storage ReplicationControl only. During the operation of iSM client, the
information output to the operation log is also displayed on the message display area of the state monitor
screen.
(1) NEC Storage Manager operation log
UNIX system:
/opt/iSMsvr/etc/log/iSM_Log.log
Windows system:
<Installation directory>\iSMsvr\etc\log\iSM_Log.log
(2) NEC Storage ReplicationControl operation log
HP-UX system:
/opt/iSMrpl/etc/*.log
/opt/iSMvol/etc/*.log
Solaris system:
/opt/NECiSMrpl/etc/*.log
/opt/NECiSMvol/etc/*.log
Windows system:
<Installation directory>\iSMrpl\etc\trace\*.log
<Installation directory>\iSMvol\etc\trace\*.log

Chapter 1 Messages and Output Destinations
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syslog
This is output on UNIX system. Together with the messages output by UNIX, the messages output from
NEC Storage Manager and NEC Storage ReplicationControl are recorded. The output format depends on
the OS (HP-UX or Solaris). Output/no output or output destinations of messages, which is output to
syslog, can be specified by modifying descriptions for type (level) and function (facility) in OS settings
file (/etc/syslog.conf).
Note 1: On Solaris system, a message, of which function is “daemon” and classification is “INFO”, is
not output as the default value. Also, a message, of which function is “user” and classification
is “WARNING”, “NOTICE”, or “INFO” is not output as the default value. To output these
kinds of messages, modify the OS settings file.
Note 2: The function of messages output from the NEC Storage Manager to syslog is “Daemon”.
However, the function of the messages output by the NEC Storage ReplicationControl command
is “user”.
Messages are output being affixed the following directory/file name as the default value:
HP-UX system:
/var/adm/syslog/syslog.log
Solaris system:
/var/adm/messages
Event log
This is output on Windows system. Together with the messages output by windows, the messages output
from the NEC Storage Manager and the NEC Storage ReplicationControl are recorded. The messages
are output to application log in the event log. The event log has the functions similar to those of UNIX
syslog, however, the content of the log are different. The event log can be viewed using the Event
Viewer in the Management Tool.

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This section describes the message output format and the errno output rule. For details on the message text,
refer to Chapter 2 “Message List”.
The following shows the output format of a message:
Mon Date hh:mm:ss hhhhhh ffffffff :mmmmmm cccccccc : iSMyyyyy : Message body
Mon Date : Month and date
hh:mm:ss : Time
hhhhhh : Host name
ffffffff : Function identifier
mmmmmm : Message classification
cccccccc : Command name and function name
yyyyy : Message number
The message, which is output to application log in the event log, includes the following values specified for
each item:
Classification
ERROR : Error
WARNING : Warning
NOTICE : Information
INFO : Information
Source
NEC Storage Manager : (fixed)
Classification
None (fixed)
Event ID
Number part in the message ID output to the operation log.
The following describes output rules for errno:
Windows system
1. Routine in C Runtime library: errno value is defined by the library.
2. WIN32 API: The value returned by GetLastError with 20000 added is output.
3. Socket API: The value returned by WSGetLastError with 20000 added is output.
UNIX system
1. A defined value is output as is.

Chapter 2 Message List
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Chapter 2 Message List
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“2.2. Message List” describes the messages in the order of message IDs. The message are described in
the following format:
iSMxxxxx: AAAAA<aaa>,<bbb...b>
Message ID (iSMxxxxx) and message body (AAAAA<aaa>,<bbb...b>) are described.
Descriptions using parentheses such as <aaa> and <bbb...b> indicate that parameter values are not fixed.
(The parentheses “<” and “>” are not displayed in the actual message.)
For details of parameter values, refer to [Explanation].
[Classification] Message classification (ERROR, WARNING, NOTICE or INFO) is described.
A message that is not output to syslog, event log, or operation log is output
without a message classification. This field is blank for such a message that is
output without a message classification.
[Explanation] This field describes the causes of the message output, etc. Parameters in the
message are also described in this field.
If a message is output on a specific OS (UNIX or Windows), applicable OS names
are described in this field. Unless otherwise noted, the message is a common
message that is independent of OS.
[Measure] This field describes measures to be taken by an administrator. An administrator
must follow the instructions to take measures.
Note: For output destination of a message, refer to Appendix A “Message Output Destination List”.

Chapter 2 Message List
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iSM01000 ∼
∼∼
∼
iSM01001: NEC Storage Manager has started
[Classification] INFO
[Explanation] It shows that iSM server has started.
[Measures] Unnecessary
iSM01002: NEC Storage Manager is ready
[Classification] INFO
[Explanation] It shows that iSM server has become capable of operation.
[Measures] Unnecessary
iSM01003: NEC Storage Manager has terminated
normally
[Classification] INFO
[Explanation] It shows that iSM server has normally terminated.
[Measures] Unnecessary

Chapter 2 Message List
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iSM01004: NEC Storage Manager has terminated
emergency
[Classification] WARNING
[Explanation] Emergency shot-down of iSM server
This message is output in the iSM server abort processing when iSMsvr stop -e is
executed or the system is shut down.
This message is output on UNIX system.
[Measures] Unnecessary
iSM01005: Command is entered.command=
<aaa…a>
[Classification] INFO
[Explanation] It shows that a command is entered.
This message is output on UNIX system.
aaa...a: command that is entered
[Measures] Unnecessary
iSM01006: Termination of NEC Storage Manager
is started
[Classification] WARNING
[Explanation] It shows that abort processing of iSM server is started.
[Measures] Unnecessary

Chapter 2 Message List
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iSM01010: NEC Storage Manager has restarted
[Classification] INFO
[Explanation] It shows that the iSM server is restarted.
[Measures] Unnecessary
iSM01011: <aaa...a> has restarted
[Classification] INFO
[Explanation] It shows that a process indicated with aaa...a is restarted.
aaa...a : Process name
[Measures] Unnecessary
iSM01101: The function is not available.
function=<aaa...a>
[Classification] WARNING
[Explanation] The function indicated with aaa...a has become unavailable. iSM server will
block the function.
aaa...a : Unavailable function
PerformanceMonitor : Performance monitoring function
ReplicationControl : Replication control function
msgdrv : Message drive
config GUI : Configuration setting GUI function
PerformanceOptimizer : Performance optimization function
iSMcmd : Configuration setting GUI function
FileTransfer : File transfer function
[Measures] Examine the cause by studying iSM server’s syslog or iSM operation log.
To use a function indicated with aaa...a, the iSM server must be restarted.

Chapter 2 Message List
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iSM01102: Command failed
[Classification] NOTICE
[Explanation] It shows that iSMsvr stop/update/prf_start/prf_stop/prf_update command
execution is failed. The entered command is ignored.
A message indicating the error cause is displayed before this message is output.
This error may occur when the linkage function or performance monitoring
function is terminated.
This message is output on UNIX system.
[Measures] Investigate and remove the cause of error by referencing the message that is
displayed before this message. Restart the iSM server if necessary.
iSM01103: Socket access failed. process=
<aaa...a> func=<bbb...b>
[errno=<ccc>|error=<ddd...d>]
detail=<ee-fff>
[Classification] NOTICE
[Explanation] Error has occurred in the socket communication between the processes indicated
with aaa...a and the main process. This error occurs when the process has stopped
or the file environment of iSM Serve’s socket path (/opt/iSMsvr/etc/sock) is in
an incorrect status.
aaa...a : Process name
bbb...b : Socket system function name
ccc : Error number
ddd...d : Error contents
timeout : Time out
socket close : Socket is closed
ee-fff : Detail code (This code isn’t disorder reason but a value for
maintenance.)
[Measures] If an error number is output, check the function name and the error number to
take measures, and restart the iSM server if necessary. When an error contents
is output, examine the cause through the previous message output before this
message and restart iSM server if necessary.

Chapter 2 Message List
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iSM01105: File access failed. file=<aaa...a>
func=<bbb...b> errno=<ccc>
detail=<dd-eee>
[Classification] NOTICE
[Explanation] It shows that an error has occurred in accessing the file indicated with aaa...a.
In this message case, the environment of environment definition file
(/etc/iSMsvr/iSMsvr.conf) or control file (files under /opt/iSMsvr/etc.) may be in
an incorrect status.
aaa...a : File path name
bbb...b : File system function name
ccc : Error number
dd-eee : Detail code (This code isn’t disorder reason but a value for
maintenance.)
[Measures] Resolve the problem by checking the file path name, function name and error
number, and restart iSM server.
iSM01106: System call error occurred.
process=<aaa...a> func=<bbb...b>
errno=<ccc> detail=<dd-eee>
[Classification] NOTICE
[Explanation] It shows that an error has occurred in the system function except the access of
socket/file.
The Following hindrance is likely as an example.
In case of syslog:
The shared memory has been deleted incorrectly with the ipcrm command.
(Access error of shared memory)
In case of operation log:
System overloading occurred by requests of iSM server. Some resources
have been lost.
aaa...a : Process name
bbb...b : System function name
ccc : Error number
dd-eee : Detail code (This code isn’t disorder reason but a value for
maintenance.)
[Measures] Check the function name and error number to take measures, and restart the iSM
server if necessary.

Chapter 2 Message List
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iSM01107: <aaa...a> process has terminated
abnormally
[Classification] WARNING
[Explanation] It shows that the process indicated with aaa...a has been abnormally terminated.
A message of the cause has been reported from the abnormally terminated
process right before this message.
aaa...a : Process name
[Measures] Resolve the problem through the previous message output before this message,
and restart iSM server if necessary.
iSM01108: NEC Storage Manager has already
started
[Classification] NOTICE
[Explanation] It shows that the iSM server has already started.
This message is output on UNIX system.
[Measures] Unnecessary
iSM01109: Internal error occurred.
detail=<aa-bbb>
[Classification] WARNING
[Explanation] It shows that an internal error has occurred in the main process of iSM server.
iSM server will be terminated.
aa-bbb : Detail code (This code isn’t disorder reason but a value for
maintenance.)
[Measures] Acquire the information and restart iSM server if necessary. For the acquiring
method of the information, refer to 6.1.9 “Information Gathering Method when
Server Fault with Unknown Cause” of the “NEC Storage Manager User’s
Manual”.

Chapter 2 Message List
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iSM01110: Illegal configuration. file=<aaa...a>
line=<bbb...b> [section=<ccc...c>]
[keyword=<ddd...d>]
[value=<eee...e>] [token=<fff...f>]
[Classification] NOTICE
[Explanation] It shows that an illegal configuration is detected in the environment definition
file. iSM Server will be abnormally terminated.
aaa...a : Environment definition file name
bbb...b : Line number with illegal configuration
ccc...c : Section name or words wherein illegal configuration was found
ddd...d : Parameter name or words wherein illegal configuration was
found
eee...e : Parameter value or words wherein illegal configuration was
found
fff...f : Words wherein illegal configuration was found
[Measures] Find out incorrect description in the file through the output message, correct it
and then restart iSM server.
iSM01111: User definition does not exist, Client
cannot be connected. file=<aaa...a>
[Classification] NOTICE
[Explanation] It shows that there is no specification of the indispensable parameter of the
environment definition file. The indispensable parameter is a login parameter in
the client section.
aaa...a : Environment definition file name
[Measures] Specify the login parameter of the client section in the environment definition
file and restart iSM server.

Chapter 2 Message List
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iSM01113: iSMadm cannot use UDP port 162.
file=<aaa...a> line=<bbb...b>
[section=<ccc...c>]
[keyword=<ddd...d>]
[value=<eee...e>]
[Classification] NOTICE
[Explanation] It shows that the port 162 specified by iSMadm user cannot be used. iSM
Server will be abnormally terminated.
This message is output on UNIX system.
aaa...a : Environment definition file name
bbb...b : Line number with illegal configuration
ccc...c : Section name or words wherein illegal configuration was found
ddd...d : Parameter name or words wherein illegal configuration was
found
eee...e : Parameter value or words wherein illegal configuration was
found
[Measures] Restart the iSM server with Super User to receive SNMP trap while the iSM
server uses the port 162. If the iSM server does not use the port 162 for
receiving SNMP trap, restart the iSM server after deleting the parameter for
snmp_port.0
iSM01230: NEC Storage Manager has terminated
abnormally
[Classification] WARNING
[Explanation] It shows that iSM server has terminated abnormally. The message of the cause
has displayed before this message.
[Measures] Examine the cause through the previous message output before this message and
restart iSM server if necessary.

Chapter 2 Message List
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iSM01232: NEC Storage Manager has terminated
abnormally by signal.signo=<aaa>
[Classification] ERROR
[Explanation] It shows that iSM server has terminated abnormally due by the signal. The user
may send the kill signal.
This message is output on UNIX system.
aaa: Signal number
[Measures] Restart the iSM server.
iSM01400: This function is not supported
[Explanation] It indicates that functions other than start, stop, update, or prf_update has been
specified by iSMsvr command.
This message is output on UNIX system.
[Measures] Check command format and retry.
iSM01401: Usage: iSMsvr start
[Explanation] It indicates that description of iSMsvr start command is incorrect. A specifiable
format is shown in the message. Execute the command in valid format.
This message is output on UNIX system.
[Measures] Check command format and retry.
iSM01402: Usage: iSMsvr stop [-e]
[Explanation] It indicates that description of iSMsvr stop command is incorrect. A specifiable
format is shown in the message. Execute the command in valid format.
This message is output on UNIX system.
[Measures] Check command format and retry.