Neopost DS-64I User manual

Table of Contents
Read this First ...............................................................................................11
Safety...............................................................................................................1
Declaration of Conformity (EU only).................................................................1
About this manual............................................................................................1
How this Help Works ....................................................................................32
Help Menu........................................................................................................3
User Guide.......................................................................................................4
Remote Assistance (optional)..........................................................................5
Meet your Document System ......................................................................63
Introduction......................................................................................................6
Operating Controls...........................................................................................9
Control Panel.................................................................................................10
Power Up........................................................................................................11
How to Operate the Touch Screen.................................................................12
Use a Web Browser.......................................................................................13
What is a Job?...............................................................................................14
Job List...........................................................................................................15
Job Overview.................................................................................................16
MaxiFeeder....................................................................................................18
Installation of the Side Exit.............................................................................19
High Capacity Vertical Stacker.......................................................................19
Shut Down the System...................................................................................20
Working with Jobs ......................................................................................214
Introduction....................................................................................................21
Use an Existing Job.......................................................................................21
Create a New Job..........................................................................................22
About Automatic Jobs....................................................................................23
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Create an Automatic Job................................................................................23
Create a Manual Job......................................................................................24
Create a test mail set.....................................................................................33
Mail Sets........................................................................................................39
Change to Another Feeder Tray.....................................................................43
Link Feeder Trays...........................................................................................44
Edit a Job.......................................................................................................45
Save a Job.....................................................................................................45
Delete or Move an Enclosure.........................................................................46
Copy a Job.....................................................................................................47
Delete a Job...................................................................................................47
Rename a Job................................................................................................48
Lock a Job......................................................................................................49
Loading the System ...................................................................................505
Document Orientation....................................................................................50
Document Feed Trays....................................................................................51
Loading Envelopes.........................................................................................60
Fill the Sealing Liquid Reservoir....................................................................62
Settings menu .............................................................................................636
Open the Settings Menu................................................................................63
The Settings Menu Supervisor.......................................................................64
Supervisor Settings Menu..............................................................................65
Connect the System to the Internet ..........................................................847
Options for Connection..................................................................................84
Set up a Wired Connection............................................................................84
Set up a Wireless Connection........................................................................86
Test the Connection.......................................................................................88
Reading .......................................................................................................898
Introduction....................................................................................................89
OCR Code Description..................................................................................90
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BCR Code Description...................................................................................92
OMR Code Description..................................................................................96
Flex Reading Code Description.....................................................................99
Create Jobs with Reading............................................................................100
Reading Settings..........................................................................................105
Operator Maintenance ..............................................................................1079
Maintenance Schedule................................................................................107
Clean and Replace Brushes........................................................................108
Replace or Clean Moistening Cloth.............................................................109
Calibrate Photocells.....................................................................................110
Fault Finding .............................................................................................11110
Messages.....................................................................................................111
Clearing stoppages......................................................................................114
Operator Troubleshooting.............................................................................118
Troubleshooting............................................................................................119
Specifications ...........................................................................................12311
Technical Specifications...............................................................................123
Hopper and Feeder Capacity.......................................................................124
Configuration Dimensions and Weight.........................................................125
Document and Insert Specifications............................................................126
Envelope and Document Set Specifications................................................127
maxiFeeder Specifications...........................................................................128
High Capacity Vertical Stacker Specifications..............................................129
Terminology ..............................................................................................13012
Terminology..................................................................................................130
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Read this First1
Safety
Ensure you have read and fully understood the safety requirements
in the Safety Guide.
Declaration of Conformity (EU only)
The product presented in this guide meets the requirements of applicable directives. For
more details refer to the Declaration of Conformity. Contact your authorized distributor for
availability of this document.
About this manual
Disclaimer
This Guide is published without any warranty. Improvements and changes to the online
Guide necessitated by typographical errors, inaccuracies of current information, or
improvementstoprogramsand/orequipment,maybemadeatanytimeand without notice.
Such changes will, however, be incorporated into new editions of the PDF Guide (if
applicable).
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Symbols
This manual uses the symbols listed below.
Indicates...This symbol...
WARNING: Indicates a human safety hazard.
ATTENTION: A risk to the equipment or mail could result from an action
you may perform.
NOTE: A remark that explains different cases or specificities.
TIP: Advice to help save you time when processing your mail.
SUPERVISOR: Indicates that you have to use the supervisor menu to
perform the procedure.
Languages
In the EU the user guide must be available in the national language(s) of the country where
the system is delivered. Therefore, if the User Guide is not available in your country’s
language(s), contact your authorized distributor.
Software
The software used for the reading option is based in part on the work of the Independent
JPEG Group.
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How this Help Works2
Help Menu
The help button [?] gives access to help topics via a pull-down menu.
The contents of the help menu can be different for your situation. The help menu can contain
the following topics:
• Search: use the search engine to find a specific topic.
• User Guide: user instructions describing how to use the system.
• FAQ's (option); when the system is connected to the internet, frequently asked
questions are answered here (option).
• What can I do here: a list with relevant help topics related to the current screen.
• Remote assistance (option): online remote assistance for helpdesk guidance. Call
the phone number that is displayed and follow the instructions of the support assistant.
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User Guide
You can use this guide as follows:
1. Use the contents overview to browse the contents. When you are finished you can
close the User Guide with the Close button.
2. To keep the topic from the User Guide active, you can use the Minimize button. When
you click the active Help button, the User Guide is restored.
3. To search for topics; enter a keyword in the Searchbar and press the Search button.
To navigate through the User Guide:
• Tap to select.
• Swipe up/down to scroll.
• Double tap to zoom.
• Pinch in/out to zoom in/out.
See also How to operate the touchscreen on page 12
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Remote Assistance (optional)
Ask your authorized distributor if this feature is available for your
system/organization.
It is necessary that the system is connected to the internet.
(Online) Remote Assistance is a tool for help desk guidance. The Remote Assistance
screen can be entered by tapping on the "Remote Assistance" button in the Help menu.
Add the support key supplied by the support assistant and follow the instructions as indicated
by the support assistant.
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Meet your Document System3
Introduction
The system is a folding and inserting system for processing mail easily. The system:
• feeds documents
• folds the documents
• inserts the documents into envelopes
• seals the envelopes
• stacks the envelopes
Automatic monitoring ensures the correct number of documents per envelope. The system
can be operated by means of a user friendly interface. The settings of the system (type of
documents, type of envelopes and the type of fold) are recorded in so called jobs. These
jobs can be created by the operator.
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The figure shows an overview of the system.
Document Feeders (1)
The Feeder is the feeding part of the system. There are two types of feeders: the automatic
and the special feeder. The automatic feeder does not require any adjustments for the
separation. From a feeder you can feed one or more documents (multi feed). The feeders
have a double feed control (DFC). DFC detects if more documents are fed instead of one.
You can link feeders. This means that two feeders can be linked as pairs. When the first
feeder is empty, the system switches to the other feeder. Meanwhile the empty feeder can
be refilled without stopping the system.
The upper automatic feeder is equipped with a 'daily mail' function. You can use this feeder
to process sets of documents that you cannot process automatically (stapled documents
and sets with varying thickness).
Collating Area (2)
All documents of a document set are collated and aligned in the collating area.
Folder unit (3)
The fold unit folds the documents. The following fold types are possible (see Terminology
on page 130):
• No fold
• V-fold
• C-fold
• Z-fold
• Double V-fold
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Envelope feeder (4)
Envelopes that are placed on a stack by the user, are fed one by one into the system by
the envelope feeder.
Inserter (5)
After the documents are folded, the documents are transported to the inserter. The inserter
inserts the documents into a waiting envelope. The inserter seals the envelope or not,
depending on the settings. Automatic monitoring ensures the correct number of inserts per
envelope.
Exit (6)
The documents inserted (or not) are transported to the standard Envelope Catch Tray or
to the optional "High Capacity Vertical Stacker". The Stacker automatically stacks inserted
documents.
Operator and supervisor
You can use the system as operator and as supervisor. The supervisor has access to more
settings than the operator. You can switch from operator to supervisor in every screen.
When you switch to supervisor, you see immediately the result: extra tabs appear for the
advanced settings. Also the side menu contains extra functions.
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Operating Controls
K- Airplugs for cleaning the sensors
L-Bellows
M- Handle for clearing stoppages
N-Sealing liquid reservoir
O- Side cover (opened)
P- Ruler
Q- Thumb wheel for side guide adjustment
R- Side guides envelope hopper
S- Knob for separation adjustment
T- Envelope support bracket
A- Envelope catch tray (optional)
B- Envelope slide (optional)
C- Control panel
D- Upper unit
E- Unlocking handle / hand grip upper unit
F- Document feeders
G- Collator arm
H- Collator area
I- Power inlet, RS232 connector, USB, mo-
dem
J- Knobs for manual transport/clearing
stoppages
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Control Panel
On/Off (B): The touch sensitive button in the upper right corner of the display switches the
system on or off. If the system is not used for one hour, the system switches off to safe
power.
Status LED (C): A status LED indicates the state of the machine, a green LED indicates
that the system is switched on, a blinking red LED indicates the system is switched off.
The display is a capacitive touch screen. To avoid permanent
damage of the display, do not use sharp objects to operate the
display.
To clean the display use a dry lint-free or microfiber cloth. If water
is necessary to clean the screen, you should make your microfiber
cloth slightly damp instead of putting the water directly on your
screen. Never use large amounts of water, harsh chemicals,
abrasive cloths or paper towels to clean the display.
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Power Up
To start up the system:
Connect the system to the mains power supply.
You can severely damage the machine if it is connected to the
incorrect mains voltage. Before plugging in the machine, check if
the local voltage is the same as the voltage mentioned on the type
plate.
1.
2. Press the on/off button next to the display.
In case the system is unresponsive or fails to switch off, press and
hold the touch sensitive power button for 10 seconds to switch off
the system.
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The touch screen shows the Job list screen.
How to Operate the Touch Screen
You can operate the touch screen like a tablet:
•Tap : touch and release the screen with your finger.
•Swipe: touch the screen, hold it and move your finger(s) left, right, up or down.
•Tap and hold: touch the screen with your finger and hold it for two seconds.
•Pinch in/out: to zoom in/out.
In some menus, when not all information is visible on the screen, it is possible to enlarge
the view. Tap on a random white space position. The header and tab(s) will be hidden and
the screen will “shift” upwards.
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Tap again on a random white space position in order to return to normal view again.
Use a Web Browser
You can open a web browser in the user interface of the system. Use the web browser as
follows:
Tap on the icon in the upper left corner of the screen to open the Web browser.1.
2. You can tap or swipe to navigate through web sites.
Use the keyboard to type in the navigation bar (2) of the browser or within web sites.
If you work with a special keyboard for your language, you can
switch the keyboard back to the English version (see Localisation
on page 70) to type e.g. a web address.
3. Tap the Minimize button (3) to keep the Web Browser active.
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4. Tap the Close button (4) in the upper left corner of the screen to close the web browser.
What is a Job?
If you have to process a lot of mail sets of the same type (for example bills), you can save
the settings to a 'job'. The next time you just select the job and immediately start without
defining any settings.
The following settings are saved in a job:
• Envelope type/size;
• Sealing on/off;
• Which document feeders should be used, how many documents should be fed from
each feeder and document height for each feeder;
• Feeder linking on/off;
• If BREs or insert cards should be included;
• Address position;
• Fold settings;
• Double feed control settings;
• Reading settings (option);
• Batch Counter, defining the number of mail sets that the job must process. The job
will automatically stop processing when this number is reached.
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Job List
When you start up the system, the ‘Job list’ menu appears. Here you can do the following:
1. If you want to open the web browser tap the icon at (1). See also Open a web browser
on page 13.
2. If you need help tap the question mark for the Help menu. See also Help menu on page
3.
3. Tap (3) to get access to the Supervisor or Service menu. See Introduction on page 6.
4. Tap (4) to open the Side menu.
5. Tap (5) to change the Job list sorting.
Thesidemenucontainsthesettingsmenu(seeSettingsmenuoperatoronpage63).When
you are logged in as supervisor, the settings menu is extended with advanced settings
(see Settings menu supervisor on page 65).
If you want more information on a job, select the job. With the [Job list] button you get
back to the home menu.
See also: Working with Jobs on page 21.
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Job Overview
If you want more information on a job, select the job in the Job List menu.
The touch screen shows the following information of the selected job:
• Job name
• Job settings (for example the document and envelope type)
• How to load envelopes and documents for this job
• The number of envelopes that have been processed with this job
In this screen you can change the following settings:
• Counter settings (see Change the counter settings on page 29)
• Job settings (see Editing a job on page 45)
• Move documents between feeders (see Change to an other feeder tray on page 43)
• Link feeders (see Link feeder trays on page 44)
• Start the job or run a test run (see Performing a test run on page 33)
If you tap the [i] button a summary of all information of the job is listed.
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