Net2Phone MAX IP10 User manual

Net2Phone MAX IP10 User Guide
i
Table of Contents
1. MAX IP10 Overview.........................................................................................................................................................1
1.1. Features ........................................................................................................................................................................1
1.2. User Interface..............................................................................................................................................................1
1.3. Keys ................................................................................................................................................................................2
2. IP Phone Mode ...................................................................................................................................................................3
2.1. MakingaCall...............................................................................................................................................................3
2.1.1. Making a domestic or international Call in IP phone mode........................3
2.1.2. Making a “Max-to-Max” Call........................................................................4
2.2. Answering an Incoming Call...................................................................................................................................5
2.3. Redial (Available only when power is ON) ........................................................................................................5
2.4. Memory Dial.................................................................................................................................................................6
2.4.1. Making a Call using Memory Dial................................................................6
2.4.2. Storing a phone number in a memory slot..................................................7
2.5. SpeedDial ....................................................................................................................................................................7
2.5.1. Making a Call using speed dial....................................................................7
2.5.2. Mapping a phone number to a speed dial key............................................8
2.6. CallHold........................................................................................................................................................................9
2.7. Volume Control............................................................................................................................................................9
2.8. Mute.............................................................................................................................................................................10
3. Analog Phone Features..............................................................................................................................................10
3.1. Making an analog phone Call .............................................................................................................................10
3.2. Answering an incomingcall from analog phone line....................................................................................11
3.3. Redialing.....................................................................................................................................................................11
3.4. Hook-Flash / Ring Volume / Ring Type.............................................................................................................11
4. MAX IP10 Configuration.............................................................................................................................................12
4.1. View/Change Account Number...........................................................................................................................12
4.2. View/Change PIN Number...................................................................................................................................13
4.3. View/Change Analog Telephone Number (PSTN phone number).........................................................13
4.4. View/Change Network Mode...............................................................................................................................13
4.5. View/Change IP Address......................................................................................................................................14
4.6. View/Change Subnet Mask.................................................................................................................................14
4.7. View/ChangeGatewayAddress.........................................................................................................................15
4.8. View/Change Primary DNS.................................................................................................................................15
4.9. View/Change Secondary DNS............................................................................................................................16
4.10. View/Change Doorman1 IP Address................................................................................................................16
4.11. View/Change Doorman1 Port .............................................................................................................................16
4.12. View/Change Doorman2 IP Address................................................................................................................17
4.13. View/Change Doorman2 Port .............................................................................................................................17
4.14. View/Change TCP Start Port...............................................................................................................................17
4.15. View/Change UDP Start Port..............................................................................................................................18
4.16. View/Change Packet Mode .................................................................................................................................18
4.17. LCD Gain Control....................................................................................................................................................19
4.18. Remote Volume Control........................................................................................................................................19
4.19. Memory Dial Configuration..................................................................................................................................19
4.20. SpeedDialConfiguration......................................................................................................................................20
4.21. PPPoE User ID Configuration.............................................................................................................................20
4.22. PPPoE Password Configuration........................................................................................................................21
5. MAX IP10 Information .................................................................................................................................................21

Net2Phone MAX IP10 User Guide
1
Introduction
Conventions Used in this Guide
In this Guide, text that will be displayed onLCD screen is set in Courier font.
About This Guide
This User’s Guide is intended to help you set up and use the full features of the MAX IP10.
MAX IP10 supports maintenance interfaces of web-browser, telnet and keypad/LCD interface.
This Guide describes how to operate and configure MAX IP10 using keypad and LCD.
1. MAX IP10 Overview
1.1. Features
MAX IP10 supports following features:
-IP (Internet Protocol) phone operation with Net2Phone VOIP protocol
-Analog phone operation for local phone call
-Local configuration via keypad/LCD
-Remote configuration via Telnet or Web-browser
-S/W upgrade via FTP(New S/W notice will be displayed on LCD automatically)
-Volume control
-Mute/Redial/Speed-dial key
-Call Hold (holds IP phone call while using analog phone)
-PSTN fallback (auto -switching to analog phone mode in case of power failure)
-IP Addressing: static/dynamic IP support (DHCP)
-PPPoE support
-QoS support (Diffserv)
-RTP/RFC2833 support
-N2P account management
-Minute/Dollar balance display
-Call statistics
-Billing support (CDR generation)
1.2. User Interface
MAX IP10 supports following user interfaces:
-Handset / Speakerphone
-Keypad / LCD
-Ethernet port for PC & LAN
-Analog phone line port
-Tone/Pulse select switch
-Earpiece amplifier switch

Net2Phone MAX IP10 User Guide
2
1.3. Keys
Key Type Key Function
Menu Press [Menu] key to enter MAX IP10 configuration menu.
INFO Press [INFO]key to view account & other data.
During configuration, It functions as backspace (?).
N2P Press [N2P]key to call another MAX IP10.
During configuration, It functions as previous menu (|?).
PSTN/ SET Press [PSTN] key to Analog phone line call.
During configuration, It is used as [SET] key
REDIAL Press [REDIAL] key to redial the last dialed number.
MEMORY
DIAL Press [MEMORY]key and the memory location number (1~9) for quick dialing.
SPEED
DIAL Press one of [SPEED DIAL]keys (1~8) for quick dialing.
MUTE Press [MUTE] key to turn-off the microphone.
SPEAKER Press [SPEAKER] key to toggle the speakerphone On/Off.
VOLUME
UP Press [VOLUME UP] key to increase the volume level. It is also used for selecting menu items during
configuration.
Function
Key
VOLUME
DOWN Press [VOLUME DOWN]key to decrease the volume level. It is also used for selecting menu items during
configuration.
1Dial key 1(1 / ?! # $ % ^ & * ( ) _ + | { } : “< > ? `-= ;)
2Dial key 2(2 A a B b C c)
3Dial key 3(3 D e E e F f)
4Dial key 4(4 G g H h I i)
5Dial key 5(5 J jK k L l)
6Dial key 6(6 M m N n O o)
7Dial key 7(7 P p Q q R r S s)
8Dial key 8(8 T t U u V v)
9Dial key 9(9 W w X x Y y Z z)
0Dial key 0(0 space . , @)
*Dial key *
Dial Key
#Dial key #
Table 1-1. Descriptionsof MAXIP10 Key
Items Function
LCD LCD Displays menusandstatus of IP Phone on a 2-line by 16
character screen.
LAN Using an UTP-5 cable, connect the hub to this port.
PC Using an UTP-5 cable, connect your PC to this port.
LINE Connect the analog phone line from PBX/KTS to this
port.
Connector
Power Connect the power adapter (12V DC) to the power
connector.
Table 1-2. Descriptions of MAX IP10 LCD and Connector

Net2Phone MAX IP10 User Guide
3
2. IP Phone Mode
The default operation mode of MAX IP10 is IP phone mode (Internet phone mode), and there
are 8 operational features: Making an outbound call, answering an incoming call, redialing,
memory dialing, speed dialing, call hold, volume control, and mute.
?Note: MAX IP10 attempts to confirm the connection with OPAL server periodically, and if it
fails, thephone goes to analog phone mode, where you can make or answer a call via analog
phone line.
?Note: In IP phone mode, when there is a call from analog phone line, it switches to analog
phone mode. After the call is over, it returns to IP phone mode.
?Note: Using [PSTN] key, you can switch between IP phone mode and analog phone mode.
2.1. Making a Call
2.1.1. Making a domestic or international Call in IP phone mode
1) Lift handset or press [SPEAKER] key and listen for the dial tone. You will see LCD screen
like Figure 2-1.
Figure 2-1 Off Hook state
2) Dial the destination phone number. LCD screens the dialed number.
Figure 2-2 Dialing
When dialing a number in North America, dial: “1 + area code + number.”
When dialing a number outside North America, dial: “011 + country code + area code +
number.”
3) Press the [#] key after entering the phone number. MAX IP10 attempts to connect the call,
and you will see screen like Figure 2 -3 on the LCD.
Figure 2-3 Connecting
Enter Number
Enter Number
123456789
Connecting
…
123456789

Net2Phone MAX IP10 User Guide
4
4) If the connection attempt is success, you will hear ringback tone. If the connection attempt
fails, you will hear error tone and LCD screens the one offollowing messages corresponding to
the reason for the connection error. (Figure 2-4)
“CallFailed”
“Bad PIN / Account”
“Insufficient Funds”
“Account In Use”
“Busy”
“Duplicate PIN or Account”
Figure 2-4 Connection Error (Call Failed case)
5) When called party answers, you can begin speaking. You will see LCD screen like Figure 2-5.
Figure 2-5 Connection success
6) When the call is over, hang up or press [SPEAKER] key. On the LCD, you will see screen like
Figure 2-6.
Figure 2-6 On Hook state
2.1.2. Making a “Max-to-Max”Call
1) Lift handset or press [SPEAKER] key and listen for the dial tone. You will see LCD screen
like Figure 2-1.
2) Press the [N2P] key, then on the LCD, the digits ‘*72’will appear (Figure 2-7)
Figure 2-7 Virtual Number Dial State
3) Dial the Virtual Number of the destination Net2Phone device. LCD screens the dialed
number.
Figure 2-8 Virtual Number Dialing
Talk
123456789
Call Failed
Enter Number
*729876543210
Enter Number
*72
1234567890
Max IP Phone

Net2Phone MAX IP10 User Guide
5
4) Press the [#] key after entering the phone number. MAX IP10 attempts to connect the call,
and you will see screen like Figure 2-9 on the LCD.
Figure 2-9 Connecting
5) If the connection attempt is successful, you will hear ringback tone. If the connection
attempt fails, you will hear error tone and LCD will display one ofthe messages
corresponding to the reason for the connection error. (Figure 2-4)
6) When called party answers, you can begin speaking. On the LCD, you will see screen like
Figure 2-5.
7) When the call is over, hang up or press [SPEAKER] key. On the LCD, you will see screen
like Figure 2-6
2.2. Answering an Incoming Call
1) When the phone is ringing, you will see the LCD screen like Figure 2-10.
a) Call from PSTN connection (analog phone call)
b) Call from MAX-to-MAX connection (Net2Phone call)
c) MAX-to-MAX connection state
Figure2 -10 Ringing / Connection
2) Lift handset or use speakerphone by pressing [SPEAKER] key, then start speaking.
2.3. Redial (Available only when power is ON)
When you want to make a call with the last dialed number, follow these steps:
1) Lift handset or press [SPEAKER] key and listen for the dial tone. You will see the LCD
screen like Figure 2-1.
Connecting
…
*729876543210
PSTN C
all Mode
123456789
Caller ID
1234567890
Talk
1234567890

Net2Phone MAX IP10 User Guide
6
2) Press [REDIAL] key, then on the LCD, the last dialed number will appear (Figure 2-11)
Figure 2-11 Redialing
3) MAX IP10 attempts to connect the call, and you will see screen like Figure 2-3 on the LCD.
4) If the connection attempt is successful, you will hear the ringback tone. If the connection
attempt fails, you will hear the error tone and LCD will displayone of the messages
corresponding to the reason for the connection error. (Figure 2-4)
5) When called party answers, you can begin speaking. You will see screen like Figure 2-5 on
the LCD.
6) When the call is over, hang up or press [SPEAKER] key. On the LCD, you will see screen
like Figure 2-6.
2.4. Memory Dial
2.4.1. Making a Call using Memory Dial
There are 9 memory slots, 1 to 9. When you want to make a call with the phone number that is
stored in one of them, follow these steps:
1) Lift handset or press [SPEAKER] key and listen for the dial tone. On the LCD, you will see
screen like Figure 2-1.
2) Press [MEMORY] key. On the LCD, you will see screen like Figure 2-12.
Figure 2-12 Memory Dial Mode
3) Press a number (1-9) to choose the memory slot that stores the phone number to call, then
the phone number will be appear, like Figure 2-13.
Figure 2-13 Memory Dialing
4) MAX IP10 attempts to connect the call.
5) You will hear ringback tone.
6) When called party answers, you can beginspeaking.
7) When the call is finished, hang up or press [SPEAKER] key.
Enter Number
123456789
Memory Dial(1
-
9)
Enter Number
123456789

Net2Phone MAX IP10 User Guide
7
2.4.2. Storing a phone number in a memory slot
1) Press [MEMORY] key. On the LCD, you will see screen like Figure 2-14.
Figure 2-14 Memory Dial Edit Mode 1
2) Press [0]~[9] number keys to enter the digits. You can also enter alphabets or symbols by
pressing the number key multiple times. (Refer Table 1 -1) If you make a mistake, use the
[INFO] key to back up and correct the mistake.
Figure 2-15 Memory Dial Edit Mode 2
3) After entering the phone number, press the [MEMORY] key. On the LCD, you will see
screen like Figure 2-16.
Figure 2-16 Memory Dial Edit Mode 3
4) Press a dial number (1-9) to choose the memory slot where the phone number is to be
stored. On the LCD, you will see screen like Figure 2-17.
Figure 2-17 Memory Dial Edit Mode 4
2.5. Speed Dial
2.5.1. Making a Call using speed dial
You can also store phone numbers in speed dial keys as well as memory slots. There are 8
speed dial keys. When you want to make a call to the phone number stored in one of them,
follow these steps:
1) Lift handset or press [SPEAKER] key and listen for the dial tone.
2) Press the speed dial key for the desired phone number, and the phone number stored in
the speed dial key will appear. You will see screen like Figure 2-18 on the LCD.
Edit Number
Edit Number
*721234567890
Index
-
>
*721234567890
Index
-
> Memory 1
*721234567890

Net2Phone MAX IP10 User Guide
8
Figure 2-18 Speed Dialing
3) MAX IP10 attempts to connect the call.
4) You will hear ringback tone.
5) When called party answers, you can begin speaking.
6) When the call is finished, hang up or press [SPEAKER] key.
2.5.2. Mapping a phone number to a speed dial key
1) Press the [MEMORY] key. You will see screen like Figure 2-19 on the LCD.
Figure 2-19 Speed Dial Edit Mode 1
2) Press [0]~[9] number keys to enter the digits. You can also enter alphabets or symbols by
pressing the number key multiple times. (Refer Table 1 -1) If you make a mistake, use the
[INFO] key to back up and correct the mistake.
Figure 2-20 Speed Dial Edit Mode 2
3) After entering the phone number, press the [MEMORY] key, On the LCD, you will see
screen like Figure 2-21.
Figure 2-21 Speed Dial Edit Mode 3
4) Press a speed dial key (1-8) where the phone number is to be mapped. On the LCD, you
will see screen like Figure 2 -22.
Figure 2-22 Speed Dial Edit Mode 4
Enter Number
123456789
Edit Number
Edit Number
*721234567890
Index
-
>
*721234567890
Index
-
> Speed 1
*721234567890

Net2Phone MAX IP10 User Guide
9
2.6. Call Hold
When you want to put connected Net2Phone call on hold and receive the incoming call from
analog phone line, follow these steps:
1) Press [PSTN] key. On the LCD, you will see screen like Figure 2-23.
Figure 2-23 Analog phone Mode
2) To retrieve the call, press [PSTN] key again. Then you will see screen like Figure 2-24 on
the LCD. You are connected back to the Net2Phone call.
Figure 2-24 IP phone Mode
2.7. Volume Control
You can control the ring/tone/handset/speaker volumes within each context.
1) Tone volume control
Lift handset or press [SPEAKER] key, and adjust the tone volume using [VOLUME UP] and
[VOLUME DOWN] keys.
a. Handset Tone Volume Control
b. Speaker Tone Volume Control
Figure2 -25 Tone Volume Control
2) Ring volume control
When the phone is ringing, adjust the ring volume using [VOLUME UP] and [VOLUME
DOWN] keys.
Figure2 -26 Ring Volume Control
PSTN Call Mode
1234567890
Talk
123456789
Handset Tone
Low ¦¦¦¦¦¦ High
Speaker Tone
Low ¦¦¦¦¦¦ High
Ring Volume
Low ¦¦¦¦¦¦ High