Avaya IP Office 1408 User manual

15-601040 Issue 09i - (07 August 2015)
1408/1416 Phone User Guide
IP Office™ Platform 9.1

1408/1416 Phone User Guide Page 2
15-601040 Issue 09i (07 August 2015)IP Office™ Platform 9.1 Comments on this document? [email protected]
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an upgrade fee.

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Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

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Downloading Documentation
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15-601040 Issue 09i (07 August 2015)IP Office™ Platform 9.1 Comments on this document? [email protected]
Contents
Contents
Introduction1. ..................................................................... 111.1 Important Safety Information
..................................................................... 121.2 '08 Phones..................................................................... 131.3 '16 Phones..................................................................... 141.4 Button Modules
..................................................................... 151.5 Phone Keys
..................................................................... 161.6 The Phone Stand
..................................................................... 171.7 Labels ..................................................................... 171.8 The Main Phone Menus
..................................................................... 191.9 Other Menus
..................................................................... 201.10 Phone Status Letters
..................................................................... 211.11 Appearance Buttons/Menu
............................................................................ 221.11.1 Using the Appearance Menu
............................................................................ 231.11.2 Call Apperance Buttons
............................................................................ 251.11.3 Bridged Appearance Buttons
............................................................................ 271.11.4 Call Coverage Buttons
............................................................................ 291.11.5 Line Appearance Buttons
Making Calls2. ..................................................................... 332.1 En-Bloc Dialing
..................................................................... 342.2 Call Soft Key Options
..................................................................... 352.3 Calling a Person from the Contacts List
..................................................................... 352.4 Calling a Person from the Call Log
..................................................................... 362.5 Redialling a Previous Number
..................................................................... 362.6 Making a Page Call
..................................................................... 372.7 Withholding Your Number
..................................................................... 382.8 Adjust the Call Volume
..................................................................... 382.9 Muting a Call
..................................................................... 382.10 Ending Calls
Answering Calls3. ..................................................................... 413.1 Divert a Call to Voicemail
..................................................................... 413.2 Ignore/Silence an Incoming Call
..................................................................... 413.3 Dropping an Incoming Call
..................................................................... 413.4 Answering a Page Call
..................................................................... 423.5 Auto Answer
..................................................................... 433.6 Call Pickup
Redialling4. ..................................................................... 464.1 Redial a Call (One Mode)
..................................................................... 464.2 Redial a Call (List Mode)
..................................................................... 474.3 Selecting Your Redial Mode
..................................................................... 484.4 View Call Details
..................................................................... 484.5 Add a Call to Your Contacts
Holding and Parking Calls5. ..................................................................... 515.1 Holding Calls
............................................................................ 515.1.1 Holding a Call
............................................................................ 515.1.2 Taking a Call Off Hold
............................................................................ 525.1.3 Switching Between Calls
............................................................................ 525.1.4 Transfer a Held Call
..................................................................... 535.2 Parking Calls
............................................................................ 545.2.1 Park Using the Menu
............................................................................ 545.2.2 Unpark (Features Menu)
............................................................................ 545.2.3 Unpark (Status Menu)
............................................................................ 555.2.4 Park & Page
Transferring Calls6. ..................................................................... 586.1 Transfer to Voicemail
..................................................................... 596.2 Transferring a Held Call
..................................................................... 596.3 Transfer to Your Mobile Phone
Account Codes7. ..................................................................... 627.1 Forced Account Code Entry
..................................................................... 627.2 Manual Account Code Entry
Conference Calls8. ..................................................................... 648.1 Starting a Conference
..................................................................... 648.2 Adding a Call to a Conference
..................................................................... 658.3 Viewing Conference Details
..................................................................... 658.4 Dropping/Muting Parties
..................................................................... 658.5 Holding a Conference Call
..................................................................... 668.6 Context Sensitive Conferencing
Headset/Handsfree Operation9. ..................................................................... 689.1 Headset Operation
............................................................................ 699.1.1 Headset Volume
............................................................................ 699.1.2 Default Handsfree Audio Path
............................................................................ 699.1.3 Automatic Gain Control
..................................................................... 709.2 Handsfree Speaker Operation
............................................................................ 719.2.1 Speaker Volume
............................................................................ 719.2.2 Default Handsfree Audio Path
............................................................................ 719.2.3 Automatic Gain Control
Contacts/Directory10. ..................................................................... 7510.1 Viewing Contacts Details
..................................................................... 7610.2 Make a Call from the Directory
..................................................................... 7610.3 Using the Directory for Other Functions
..................................................................... 7710.4 Adding a New Contact
............................................................................ 7810.4.1 Add a Contact from the Call Log
............................................................................ 7810.4.2 Add a Contact from the Redial List
..................................................................... 7910.5 Editing a Contact
..................................................................... 8010.6 Deleting a Contact
Call Log11. ..................................................................... 8311.1 Using the Call Log
..................................................................... 8311.2 Making a Call from the Call Log
..................................................................... 8411.3 Viewing Call Details
..................................................................... 8511.4 Deleting a Record
..................................................................... 8511.5 Deleting All Records
..................................................................... 8611.6 Adding a Record to Your Contacts
Voicemail12. ..................................................................... 8812.1 Message Waiting Indication
..................................................................... 8912.2 Checking Messages
..................................................................... 9012.3 Sending a Message
..................................................................... 9112.4 Mailbox Greeting
..................................................................... 9212.5 Mailbox Name
..................................................................... 9312.6 Email Mode
..................................................................... 9412.7 Changing Your Voicemail Code
..................................................................... 9412.8 Voicemail On/Off
..................................................................... 9512.9 Transfer to Voicemail
..................................................................... 9512.10 Send a Call to Voicemail
..................................................................... 9512.11 Visual Voice
Logging In/Out13.