NetApp StorageGRID Webscale SG6000 Series Manual

Install hardware (SG6000)
StorageGRID
NetApp
March 03, 2022
This PDF was generated from https://docs.netapp.com/us-en/storagegrid-116/sg6000/registering-
hardware.html on March 03, 2022. Always check docs.netapp.com for the latest.

Table of Contents
Install hardware (SG6000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1
Register hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1
SG6060: Install 60-drive shelves into cabinet or rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1
SG6060: Install drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê4
SGF6024: Install 24-drive shelves into cabinet or rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê5
SG6000-CN: Install into cabinet or rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê7
Cable appliance (SG6000). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê9
SG6060: Cabling optional expansion shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê12
Connect power cords and apply power (SG6000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê14
View status indicators and buttons on SG6000-CN controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê15
View boot-up status codes for SG6000 storage controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê16

Install hardware (SG6000)
Hardware installation entails installing the SG6000-CN controller and the storage
controller shelf into a cabinet or rack, connecting the cables, and applying power.
Register hardware
Registering the appliance hardware provides support benefits.
Steps
1. Locate the chassis serial number for the storage controller shelf.
You can find the number on the packing slip, in your confirmation email, or on the appliance after you
unpack it.
There are several serial numbers on the storage appliance. The serial number on the
storage controller shelf is the one that must be registered and used if you call for service or
support on the appliance.
2. Go to the NetApp Support Site at mysupport.netapp.com.
3. Determine whether you need to register the hardware:
If you are a… Follow these steps…
Existing NetApp customer a. Sign in with your username and password.
b. Select Products > My Products.
c. Confirm that the new serial number is listed.
d. If it is not, follow the instructions for new NetApp
customers.
New NetApp customer a. Click Register Now, and create an account.
b. Select Products > Register Products.
c. Enter the product serial number and requested
details.
After your registration is approved, you can
download any required software. The approval
process might take up to 24 hours.
SG6060: Install 60-drive shelves into cabinet or rack
You must install a set of rails for the E2860 controller shelf in your cabinet or rack, and
then slide the controller shelf onto the rails. If you are installing 60-drive expansion
1

shelves, the same procedure applies.
What you’ll need
•You have reviewed the Safety Notices document included in the box, and understand the precautions for
moving and installing hardware.
•You have the instructions packaged with the rail kit.
Each 60-drive shelf weighs approximately 132 lb (60 kg) without drives installed. Four people or
a mechanized lift are required to safely move the shelf.
To avoid damaging the hardware, never move the shelf if drives are installed. You must remove
all drives before moving the shelf.
When installing the E2860 controller shelf or optional expansion shelves, install hardware from
the bottom to the top of the rack or cabinet to prevent the equipment from tipping over. To
ensure that the heaviest equipment is at the bottom of the cabinet or rack, install the SG6000-
CN controller above the E2860 controller shelf and expansion shelves.
Before committing to the installation, verify that the 0.5m optic cables shipped with the
appliance, or cables that you supply, are long enough for the planned layout.
Steps
1. Carefully follow the instructions for the rail kit to install the rails in your cabinet or rack.
For square hole cabinets, you must first install the provided cage nuts to secure the front and rear of the
shelf with screws.
2. Remove the outer packing box for the appliance. Then, fold down the flaps on the inner box.
3. If you are lifting the appliance by hand, attach the four handles to the sides of the chassis.
Push up on each handle until it clicks into place.
2

4. Place the back of the shelf (the end with the connectors) on the rails.
5. Supporting the shelf from the bottom, slide it into the cabinet. If you are using the handles, use the thumb
latches to detach one handle at a time as you slide the shelf in.
To remove the handles, pull back on the release latch, push down, then pull away from the shelf.
6. Secure the shelf to the front of the cabinet.
Insert screws into the first and third holes from the top of the shelf on both sides.
7. Secure the shelf to the rear of the cabinet.
Place two back brackets on each side of the upper rear section of the shelf. Insert screws into the first and
third holes of each bracket.
3

8. Repeat these steps for any expansion shelves.
SG6060: Install drives
After installing the 60-drive shelf into a cabinet or rack, you must install all 60 drives into
the shelf. The shipment for the E2860 controller shelf includes two SSD drives, which you
should install in the top drawer of the controller shelf. Each optional expansion shelf
includes 60 HDD drives and no SSD drives.
What you’ll need
You have installed the E2860 controller shelf or optional expansion shelves (one or two) in the cabinet or rack.
To avoid damaging the hardware, never move the shelf if drives are installed. You must remove
all drives before moving the shelf.
Steps
1. Wrap the strap end of the ESD wristband around your wrist, and secure the clip end to a metal ground to
prevent static discharge.
2. Remove the drives from their packaging.
3. Release the levers on the top drive drawer, and slide the drawer out using the levers.
4. Locate the two SSD drives.
Expansion shelves do not use SSD drives.
5. Raise each drive handle to a vertical position.
6. Install the two SSD drives in slots 0 and 1 (the first two slots along the lefthand side of the drawer).
7. Gently position each drive into its slot, and lower the raised drive handle until it clicks into place.
4

8. Install 10 HDD drives into the top drawer.
9. Slide the drawer back in by pushing on the center and closing both levers gently.
Stop pushing the drawer if you feel binding. Use the release levers at the front of the drawer
to slide the drawer back out. Then, carefully reinsert the drawer into the slot.
10. Repeat these steps to install HDD drives into the other four drawers.
You must install all 60 drives to ensure correct operation.
11. Attach the front bezel to the shelf.
12. If you have expansion shelves, repeat these steps to install 12 HDD drives into each drawer of each
expansion shelf.
13. Proceed to the instructions for installing the SG6000-CN into a cabinet or rack.
SGF6024: Install 24-drive shelves into cabinet or rack
You must install a set of rails for the EF570 controller shelf in your cabinet or rack, and
then slide the array onto the rails.
What you’ll need
•You have reviewed the Safety Notices document included in the box, and understand the precautions for
moving and installing hardware.
•You have the instructions packaged with the rail kit.
Steps
5

1. Carefully follow the instructions for the rail kit to install the rails in your cabinet or rack.
For square hole cabinets, you must first install the provided cage nuts to secure the front and rear of the
shelf with screws.
2. Remove the outer packing box for the appliance. Then, fold down the flaps on the inner box.
3. Place the back of the shelf (the end with the connectors) on the rails.
A fully loaded shelf weighs approximately 52 lb (24 kg). Two persons are required to safely
move the enclosure.
4. Carefully slide the enclosure all the way onto the rails.
You might need to adjust the rails to ensure that the enclosure slides all the way onto the
rails.
Do not place additional equipment on the rails after you finish installing the enclosure. The
rails are not designed to bear additional weight.
If applicable, you might need to remove the shelf end caps or the system bezel to secure the
enclosure to the rack post; if so, you need to replace the end caps or bezel when you are
done.
5. Secure the enclosure to the front of the cabinet or rack and rails by inserting two M5 screws through the
mounting brackets (preinstalled on either side of the front of the enclosure), the holes on the rack or system
cabinet, and the holes on the front of rails.
6. Secure the enclosure to the back of the rails by inserting two M5 screws through the brackets at the
enclosure and the rail kit bracket.
7. If applicable, replace the shelf end caps or the system bezel.
6

SG6000-CN: Install into cabinet or rack
You must install a set of rails for the SG6000-CN controller in your cabinet or rack, and
then slide the controller onto the rails.
What you’ll need
•You have reviewed the Safety Notices document included in the box, and understand the precautions for
moving and installing hardware.
•You have the instructions packaged with the rail kit.
•You have installed the E2860 controller shelf and drives or the EF570 controller shelf.
Steps
1. Carefully follow the instructions for the rail kit to install the rails in your cabinet or rack.
2. On the two rails installed in the cabinet or rack, extend the movable parts of the rails until you hear a click.
7

3. Insert the SG6000-CN controller into the rails.
4. Slide the controller into the cabinet or rack.
When you cannot move the controller any further, pull the blue latches on both sides of the chassis to slide
the controller all the way in.
8

Do not attach the front bezel until after you power on the controller.
5. Tighten the captive screws on the controller front panel to secure the controller in the rack.
Cable appliance (SG6000)
You must connect the storage controllers to the SG6000-CN controller, connect the
management ports on all three controllers, and connect the network ports on the
SG6000-CN controller to the Grid Network and optional Client Network for StorageGRID.
What you’ll need
•You have the four optical cables provided with the appliance for connecting the two storage controllers to
the SG6000-CN controller.
•You have RJ-45 Ethernet cables (four minimum) for connecting the management ports.
•You have one of the following options for the network ports. These items are not provided with the
appliance.
◦One to four TwinAx cables for connecting the four network ports.
9

◦One to four SFP+ or SFP28 transceivers if you plan to use optical cables for the ports.
Risk of exposure to laser radiation — Do not disassemble or remove any part of an
SFP transceiver. You might be exposed to laser radiation.
About this task
The following figure shows the three controllers in the SG6060 appliance, with the SG6000-CN compute
controller on the top and the two E2800 storage controllers on the bottom.
The following figure shows the three controllers in the SGF6024 appliance, with the SG6000-CN compute
controller on the top and the two EF570 storage controllers side by side below the compute controller.
10

Port Type of port Function
1 BMC management port
on the SG6000-CN
controller
1-GbE (RJ-45) Connects to the network where you
access the BMC interface.
2 FC connection ports:
•4 on the SG6000-CN
controller
•2 on each storage
controller
16-Gb/s FC optical SFP+ Connect each storage controller to the
SG6000-CN controller.
3 Four network ports on the
SG6000-CN controller
10/25-GbE Connect to the Grid Network and the
Client Network for StorageGRID.
4 Admin Network port on
the SG6000-CN controller
(labelled P1 in the figure)
1-GbE (RJ-45)
Important: This port
operates only at 1000
baseT/full and does not
support 10- or 100-
megabit speeds.
Connects the SG6000-CN controller to
the Admin Network for StorageGRID.
Rightmost RJ-45 port on
the SG6000-CN controller
1-GbE (RJ-45)
Important: This port
operates only at 1000
baseT/full and does not
support 10- or 100-
megabit speeds.
•Can be bonded with management
port 1 if you want a redundant
connection to the Admin Network.
•Can be left unwired and available
for temporary local access (IP
169.254.0.1).
•During installation, can be used to
connect the SG6000-CN controller
to a service laptop if DHCP-
assigned IP addresses are not
available.
5 Management port 1 on
each storage controller
1-GbE (RJ-45) Connects to the network where you
access SANtricity System Manager.
Management port 2 on
each storage controller
1-GbE (RJ-45) Reserved for technical support.
Steps
1. Connect the BMC management port on the SG6000-CN controller to the management network, using an
Ethernet cable.
Although this connection is optional, it is recommended to facilitate support.
2. Connect the two FC ports on each storage controller to the FC ports on the SG6000-CN controller, using
four optical cables and four SFP+ transceivers for the storage controllers.
11

3. Connect the network ports on the SG6000-CN controller to the appropriate network switches, using TwinAx
cables or optical cables and SFP+ or SFP28 transceivers.
The four network ports must use the same link speed. Install SFP+ transceivers if you plan
to use 10-GbE link speeds. Install SFP28 transceivers if you plan to use 25-GbE link
speeds.
◦If you plan to use Fixed port bond mode (default), connect the ports to the StorageGRID Grid and
Client Networks, as shown in the table.
Port Connects to…
Port 1 Client Network (optional)
Port 2 Grid Network
Port 3 Client Network (optional)
Port 4 Grid Network
◦If you plan to use the Aggregate port bond mode, connect one or more of the network ports to one or
more switches. You should connect at least two of the four ports to avoid having a single point of
failure. If you use more than one switch for a single LACP bond, the switches must support MLAG or
equivalent.
4. If you plan to use the Admin Network for StorageGRID, connect the Admin Network port on the SG6000-
CN controller to the Admin Network, using an Ethernet cable.
5. If you plan to use the management network for SANtricity System Manager, connect management port 1
(P1) on each storage controller (the RJ-45 port on the left) to the management network for SANtricity
System Manager, using an Ethernet cable.
Do not use management port 2 (P2) on the storage controllers (the RJ-45 port on the right). This port is
reserved for technical support.
Related information
Port bond modes for SG6000-CN controller
Reinstall SG6000-CN controller into cabinet or rack
SG6060: Cabling optional expansion shelves
If you are using expansion shelves, you must connect them to the E2860 controller shelf.
You can have a maximum of two expansion shelves for each SG6060 appliance.
What you’ll need
•You have the two SAS cables shipped with each expansion shelf.
•You have installed the expansion shelves in the cabinet or rack that contains the E2860 controller shelf.
SG6060: Install 60-drive shelves into cabinet or rack
12

Step
Connect each expansion shelf to the E2860 controller shelf as shown in the diagram.
This drawing shows two expansion shelves. If you have only one, connect IOM A to controller A and connect
IOM B to controller B.
13

Callout Description
1 SG6000-CN
2 E2860 controller shelf
3 Controller A
4 Controller B
5 Expansion shelf 1
6 IOM A for expansion shelf 1
7 IOM B for expansion shelf 1
8 Expansion shelf 2
9 IOM A for expansion shelf 2
10 IOM B for expansion shelf 2
Connect power cords and apply power (SG6000)
After connecting the network cables, you are ready to apply power to the SG6000-CN
controller and to the two storage controllers or optional expansion shelves.
Steps
1. Confirm that both controllers in the storage controller shelf are off.
Risk of electrical shock — Before connecting the power cords, make sure that the power
switches for each of the two storage controllers are off.
2. If you have expansion shelves, confirm that both of the IOM power switches are off.
Risk of electrical shock — Before connecting the power cords, make sure that the two
power switches for each of the expansion shelves are off.
3. Connect a power cord to each of the two power supply units in the SG6000-CN controller.
4. Connect these two power cords to two different power distribution units (PDUs) in the cabinet or rack.
5. Connect a power cord to each of the two power supply units in the storage controller shelf.
6. If you have expansion shelves, connect a power cord to each of the two power supply units in each
expansion shelf.
7. Connect the two power cords in each storage shelf (including the optional expansion shelves) to two
different PDUs in the cabinet or rack.
14

8. If the power button on the front of the SG6000-CN controller is not currently illuminated blue, press the
button to turn on power to the controller.
Do not press the power button again during the power-on process.
9. Turn on the two power switches on the back of the storage controller shelf. If you have expansion shelves,
turn on the two power switches for each shelf.
◦Do not turn off the power switches during the power-on process.
◦The fans in the storage controller shelf and optional expansion shelves might be very loud when they
first start up. The loud noise during start-up is normal.
10. After the components have booted up, check their status.
◦Check the seven-segment display on the back of each storage controller. Refer to the article about
viewing boot-up status codes for more information.
◦Verify that the power button on the front of the SG6000-CN controller is lit.
11. If errors occur, correct any issues.
12. Attach the front bezel to the SG6000-CN controller if removed.
Related information
View boot-up status codes for SG6000 storage controllers
View status indicators and buttons on SG6000-CN controller
Reinstall SG6000-CN controller into cabinet or rack
View status indicators and buttons on SG6000-CN controller
The SG6000-CN controller includes indicators that help you determine the status of the
controller, including the following indicators and buttons.
Display Description
1 Power button •Blue: The controller is powered on.
•Off: The controller is powered off.
2 Reset button No indicator
Use this button to perform a hard reset of the
controller.
15

Display Description
3 Identify button •Blinking or solid blue: Identifies the controller in
the cabinet or rack.
•Off: The controller is not visually identifiable in the
cabinet or rack.
This button can be set to Blink, On (Solid), or Off.
4 Alarm LED •Amber: An error has occurred.
Note: To view the boot-up and error codes, you
must access the BMC interface.
•Off: No errors are present.
General boot-up codes
During boot-up or after a hard reset of the SG6000-CN controller, the following occurs:
1. The baseboard management controller (BMC) logs codes for the boot-up sequence, including any errors
that occur.
2. The power button lights up.
3. If any errors occur during boot-up, the alarm LED lights up.
To view the boot-up and error codes, you must access the BMC interface.
Related information
Troubleshoot hardware installation (SG6000)
Configure BMC interface (SG6000)
Power on SG6000-CN controller and verify operation
View boot-up status codes for SG6000 storage controllers
Each storage controller has a seven-segment display that provides status codes as the
controller powers up. The status codes are the same for both the E2800 controller and
the EF570 controller.
About this task
For descriptions of these codes, see the E-Series system monitoring information for you storage controller
type.
Steps
1. During boot-up, monitor progress by viewing the codes shown on the seven-segment display for each
storage controller.
The seven-segment display on each storage controller shows the repeating sequence OS, Sd, blank to
16

indicate that the controller is performing start-of-day processing.
2. After the controllers have booted up, confirm that each storage controller shows 99, which is the default ID
for an E-Series controller shelf.
Make sure this value is displayed on both storage controllers, as shown in this example E2800 controller.
3. If one or both controllers show other values, see Troubleshoot hardware installation (SG6000) and confirm
you completed the installation steps correctly. If you are unable to resolve the problem, contact technical
support.
Related information
E5700 and E2800 System Monitoring Guide
NetApp Support
Power on SG6000-CN controller and verify operation
17

Copyright Information
Copyright © 2022 NetApp, Inc. All rights reserved. Printed in the U.S. No part of this document covered by
copyright may be reproduced in any form or by any means-graphic, electronic, or mechanical, including
photocopying, recording, taping, or storage in an electronic retrieval system- without prior written permission of
the copyright owner.
Software derived from copyrighted NetApp material is subject to the following license and disclaimer:
THIS SOFTWARE IS PROVIDED BY NETAPP “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED. IN NO EVENT SHALL
NETAPP BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
NetApp reserves the right to change any products described herein at any time, and without notice. NetApp
assumes no responsibility or liability arising from the use of products described herein, except as expressly
agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any
patent rights, trademark rights, or any other intellectual property rights of NetApp.
The product described in this manual may be protected by one or more U.S. patents, foreign patents, or
pending applications.
RESTRICTED RIGHTS LEGEND: Use, duplication, or disclosure by the government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS
252.277-7103 (October 1988) and FAR 52-227-19 (June 1987).
Trademark Information
NETAPP, the NETAPP logo, and the marks listed at http://www.netapp.com/TM are trademarks of NetApp, Inc.
Other company and product names may be trademarks of their respective owners.
18