NetComm HS1200N User manual

User Manual
HS1200N –Wireless N Hotspot

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NetComm Wireless HS1200N Wireless N Hotspot
www.netcommwireless.com
Copyright
Copyright© 2013 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed,
reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Note: This document is subject to change without notice.
Save our environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be
subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
HS1200N - Wireless N Hotspot Kit
DOCUMENT VERSION
DATE
Initial document release
12/8/2013
Table 1 - Document Revision History

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Table of contents
Table of contents...........................................................................................................................................................................3
Overview ........................................................................................................................................................................................5
Introduction...................................................................................................................................................................................................5
Target audience.............................................................................................................................................................................................5
Prerequisites .................................................................................................................................................................................................5
Notation ........................................................................................................................................................................................................5
Product introduction......................................................................................................................................................................6
Product overview...........................................................................................................................................................................................6
Package contents..........................................................................................................................................................................................6
System concept ............................................................................................................................................................................................7
Hardware overview........................................................................................................................................................................8
Wireless N Hotspot........................................................................................................................................................................................8
Wireless Ticket Generator ............................................................................................................................................................................10
Printer .........................................................................................................................................................................................................12
Hardware Installation...................................................................................................................................................................14
Wireless Hotspot .........................................................................................................................................................................................14
Wireless Ticket Generator and Thermal Printer.............................................................................................................................................. 14
Establishing a wireless connection ...............................................................................................................................................................14
Getting Started ............................................................................................................................................................................15
Configuration Steps ..................................................................................................................................................................................... 15
Basic Setup..................................................................................................................................................................................17
Setup Wizard...............................................................................................................................................................................................17
Configuring a billing plan.............................................................................................................................................................20
Integrating the HS1200N to your existing network.....................................................................................................................24
Configure the WAN port...............................................................................................................................................................................24
Limiting WAN bandwidth and enabling WAN connection detection................................................................................................................27
Configuring Zones ....................................................................................................................................................................................... 28
Configuring the Wireless Network ..............................................................................................................................................31
Wireless General Settings ............................................................................................................................................................................31
Zone Wireless Settings................................................................................................................................................................32
Wireless Layer 2 firewall..............................................................................................................................................................35
Generic Firewall Rules..................................................................................................................................................................................35
Predefined and Custom Service Protocols....................................................................................................................................................38
Advanced....................................................................................................................................................................................................40
Configuring network access .......................................................................................................................................................41
Type of Users.............................................................................................................................................................................................. 41
Local...........................................................................................................................................................................................................41
RADIUS.......................................................................................................................................................................................................44
On-Demand User ........................................................................................................................................................................................47
Free Authentication...................................................................................................................................................................................... 54
User Login....................................................................................................................................................................................55
Default Authentication..................................................................................................................................................................................55
Login with Sufffix .........................................................................................................................................................................................55
Banning Users .............................................................................................................................................................................57
Black List ....................................................................................................................................................................................................57
Group .........................................................................................................................................................................................................58
Policy ..........................................................................................................................................................................................................58
Schedule.....................................................................................................................................................................................................59
Firewall........................................................................................................................................................................................................ 60
QoS Profile..................................................................................................................................................................................................62
Routing .......................................................................................................................................................................................................63
User Privilege ..............................................................................................................................................................................................64
Accessing the Network without Authentication .........................................................................................................................65
DMZ............................................................................................................................................................................................................ 65
Virtual Server ...............................................................................................................................................................................................66
Privilege List ................................................................................................................................................................................................ 67
Privilege IP...................................................................................................................................................................................................67
Privilege MAC..............................................................................................................................................................................................68
Privilege IPv6...............................................................................................................................................................................................68
Disable Authentication in Public Zone........................................................................................................................................................... 69
User Login and Logout ................................................................................................................................................................70
Before Login................................................................................................................................................................................................70
Internal Domain Name with Certificate ..........................................................................................................................................................71
Walled Garden.............................................................................................................................................................................................72
Walled Garden AD ....................................................................................................................................................................................... 73
After Login...................................................................................................................................................................................................74

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Idle Timer ....................................................................................................................................................................................................74
Multiple Login .............................................................................................................................................................................................. 75
Networking Features of a Gateway............................................................................................................................................................... 75
Port and IP Forwarding ...............................................................................................................................................................76
System Management and Utilities ..............................................................................................................................................77
System Time ...............................................................................................................................................................................................77
Management IP Address List ......................................................................................................................................................78
IP Address for Accessing User Log ............................................................................................................................................79
SNMP ...........................................................................................................................................................................................80
Administration..............................................................................................................................................................................81
Changing Admin Passwords .......................................................................................................................................................84
Backup / Restore and Reset to the Factory Default ..................................................................................................................85
Firmware Upgrade .......................................................................................................................................................................86
Restart..........................................................................................................................................................................................86
Network Utility .............................................................................................................................................................................87
Wake-on-LAN .............................................................................................................................................................................................87
Ping ............................................................................................................................................................................................................87
Trace Route ................................................................................................................................................................................................87
Show ARP Table .........................................................................................................................................................................................87
Monitor IP Link ............................................................................................................................................................................................88
Console Interface.........................................................................................................................................................................................88
System Status and Reports ........................................................................................................................................................90
Viewing the Status.......................................................................................................................................................................................90
System Status............................................................................................................................................................................................. 90
Interface Status ...........................................................................................................................................................................................92
Routing Table ..............................................................................................................................................................................................96
Current Users..............................................................................................................................................................................................97
Session List................................................................................................................................................................................................. 98
User Log .....................................................................................................................................................................................................98
Local User Monthly Network Usage Report ................................................................................................................................................100
System Related Logs................................................................................................................................................................................. 101
DHCP Lease .............................................................................................................................................................................................101
Notification ................................................................................................................................................................................................102
E-Mail........................................................................................................................................................................................................103
SYSLOG ...................................................................................................................................................................................................104
FTP........................................................................................................................................................................................................... 104
Advanced Applications..............................................................................................................................................................106
Upload/Download Local User Accounts .....................................................................................................................................................106
RADIUS Advanced Settings ....................................................................................................................................................................... 108
Roaming Out............................................................................................................................................................................................. 109
Customizable Pages.................................................................................................................................................................................. 110
Appendix A: Policy Priority........................................................................................................................................................111
Global Policy, Authentication Policy and User Policy ................................................................................................................................... 111
Appendix B: WDS Management ...............................................................................................................................................112
Appendix C: RADIUS Accounting .............................................................................................................................................113
Description................................................................................................................................................................................................ 113
VSA configuration in RADIUS server (IAS Server) ........................................................................................................................................ 114
VSA configuration in RADIUS server (FreeRADIUS) ..................................................................................................................................... 117
Appendix D: On-demand Account types & Billing Plan ...........................................................................................................120
External Payment Gateways .....................................................................................................................................................129
Payments via Authorize.Net .......................................................................................................................................................................129
Payments via PayPal..................................................................................................................................................................................132
Payments via SecurePay............................................................................................................................................................................134
Payments via World Pay ............................................................................................................................................................................ 136
Appendix F: Portal Page Customization...................................................................................................................................139
How External Pages Operate ..................................................................................................................................................................... 139
URL Variables from Gateway......................................................................................................................................................................142
URL Variables to Gateway ......................................................................................................................................................................... 145

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NetComm Wireless HS1200N Wireless N Hotspot
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Overview
Introduction
This document provides you all the information you need to set up, configure and use the Wireless N Hotspot.
Target audience
This manual is for wireless service providers or network administrators to set up a network environment using the HS1200N system.
It contains step-by-step procedures and graphic examples to guide IT staff or individuals with some network system knowledge to
complete the installation.
Prerequisites
Before continuing with the installation of your Wireless N Hotspot, please confirm that you have the following:
A device with a working Ethernet network adapter.
A web browser such as Internet Explorer, Mozilla Firefox or Google Chrome.
Notation
The following symbols are used in this user guide:
The following note requires attention.
The following note provides a warning.
The following note provides useful information.

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Product introduction
Product overview
The HS1200N is an economical and feature rich Wireless Hotspot Gateway. Feature-packed for hotspot operation, the HS1200N
comes with a built-in wireless 802.11 n/b/g MIMO access point, web server and web pages for client log in, simple user/visitor
account management tool, payment plans, multiple credit card payment options, traffic logs, and IP sharing. The HS1200N also
includes the extra advantage of being wall-mountable and dust-proof with an IP50 metal housing.
Package contents
The Wireless N Hotspot package includes:
1 x HS1200N Wireless Hotspot Gateway
1 x Quick start guide
1 x Console cable
1 x Ethernet cable
1 x 5V DC Power adapter
2 x WiFi antennas
The Wireless Ticket Generator and Printer package includes:
1 x Wireless Ticket Generator
1 x Printer
1 x DB9 Adapter cable
1 x Printer thermal paper roll
1 x 8.4VDC/3A Power adapter (for Printer)
1 x 5V/3A DC Power adapter (for Wireless Ticket Generator)
1 x WiFi antenna (for Wireless Ticket Generator)
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless
Support website can be found at: http://support.netcommwireless.com.
We recommend that you keep the original packaging materials in case repair or maintenance is necessary. This will protect the
HS1200N from damage during transport.

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System concept
The HS1200N is capable of managing user authentication, authorisation and accounting. The user account information is stored in
the local database or a specified external RADIUS database server. Featuring user authentication and integrated with an external
payment gateway, the HS1200N allows users to easily pay the designated fee using credit cards through a variety of payment
gateways including Authorize.Net, PayPal, SecurePay, and WorldPay to gain access to your Internet service.
The HS1200N introduces the concept of Zones –a Private Zone and Public Zone, each with its own definable access control
profiles. Clients in the Private Zone are not required to be authenticated before using the network services while clients in the Public
Zone must be authenticated before using the network services. This enables hotspot owners to deploy wireless network services for
clients and then manage the network as well. The following diagram illustrates how the HS1200N package is typically deployed to
manage the Internet and access to network services.

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Hardware overview
Wireless N Hotspot
Front Panel
NUMBER
BUTTON
DESCRIPTION
1
Quick button
Press this button to quick print an account generated from billing plan 1.
2
WES button
Press and hold over 5 seconds to initiate Master Mode for the WES process.
Press and release to initiate Slave Mode for the WES process.
NUMBER
LED
DESCRIPTION
3
Power
When illuminated, the device is on and correctly powered.
4
Status
When illuminated, the system is ready.
5
Wireless
When illuminated, this wireless LED indicates that the network interface is ready for service.
6
WAN
Illuminates in orange to indicate that the WAN port is connected to a 1000Mbps link
Illuminates in green to indicate that the WAN port is connected to a 10/100Mbps link
7
LAN1 –LAN4
Illuminates in orange to indicate that the LAN port is connected to a 1000Mbps connection.
Illuminates in green to indicate that the LAN port is connected to a 10/100Mbps connection.
8
USB
Reserved for future use.
9
WES
MASTER
SLAVE
WES Start
LED Blinks Slowly (Green)
LED Blinks Slowly (Red)
WES Negotiate
Blinking normally (Green)
Blinking normally (Red)
WES Timeout
LED On (Green)
LED On (Red)
WES Success
LED On (Red)
LED On (Green)
WES Fail
LED On (Green)
LED On (Red)

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Rear Panel
NUMBER
INTERFACE
DESCRIPTION
1
Antenna Connector
Attach the included WiFi antennas here. (The HS1200N offers 1 WiFi interface with 2 SMA connectors)
2
WAN
For connecting wired external network.
3
LAN 1-4
For connecting to a wired internal network.
LAN 1 and LAN 2 are mapped to the “Private Zone” by default
LAN 3 and LAN 4 are mapped to the “Public Zone” by default.
4
USB 2.0
Reserved for future use.
5
Console
For connecting an RS-232 console cable to perform system management.
6
Power Jack (5V /3A)
For connecting to the provided external power supply.
7
Restart / Reset
Press once to restart the system. Press and hold for more than 5 seconds to reset to factory default
settings.

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Wireless Ticket Generator
Keypad Panel
NUMBER
INTERFACE
DESCRIPTION
1
Keypad
Used for entering a profile number to send to the printer for ticket generation.
2
Status LEDs
Displays indicators for Power, Ready Status, Ethernet and WLAN.
Left Panel
NUMBER
INTERFACE
DESCRIPTION
3
Restart / Reset button
Press the button to restart the ticket generator. Hold for 5 seconds and then release to restore to factory
default settings.
4
TAS button
Terminal Auto Setup (TAS). Hold for 3 seconds and then release to initiate the auto uplink connection
process.

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Right Panel
NUMBER
INTERFACE
DESCRIPTION
5
Console port
Serial port for connection to the thermal printer.
6
Ethernet port
RJ-45 Ethernet port for connection to the Wireless N Hotspot.
7
Power jack
Connect the supplied 5V / 3.0A power supply
8
WiFi antenna
connector
Attach the supplied WiFi antenna here by screwing it on in a clockwise direction.

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Printer
Top Panel
NUMBER
INTERFACE
DESCRIPTION
1
Power LED
When the printer is correctly connected to a power source, this LED illuminates in blue.
2
Error LED
This illuminates in red when the printer has encountered an error, such as a paper jam.
3
Paper LED
This illuminates in red when the printer has run out of paper or printer cover is not closed properly.
4
Feed button
Use the feed button to feed the thermal paper from the printer.

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Rear Panel
NUMBER
INTERFACE
DESCRIPTION
1
RJ-11 port
RJ11 port for connection to the Cash Drawer
2
Console port
Serial port for connection to the wireless key generator.
3
Power jack
Connect the provided 8.4V / 3.0A power supply to the power jack.
4
Power switch
Used to turn the printer on and off.

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Hardware Installation
Wireless Hotspot
Please follow the steps below to install the HS1200N Wireless N Hotspot.
1. Place the HS1200N in the location that provides the best possible signal.
The best location for the HS1200N is usually at the centre of your wireless network. This ensures it is able to get a clear wireless
signal.
2. Connect the HS1200N to your outbound network device.
Connect one end of the supplied Ethernet cable to the WAN port on the front of the HS1200N. Connect the other end of the
Ethernet cable to the device in use that will be used to provide access to the Internet. This may be an ADSL Router, a cable modem
or a switch/hub. The WAN LED illuminates to indicate a proper connection.
3. Connect the HS1200N to your local area network device.
Connect one end of an Ethernet cable to the LAN1 port on the front of the HS1200N. Connect the other end of the cable to the
Ethernet port on the computer being used to configure the HS1200N. The LAN1 LED illuminates to indicate a proper connection
has been made.
Note: The HS1200N has two virtual ‘zones’ (Private and Public). These zones are mapped to LAN1 (192.168.110.1) and LAN2
(192.168.120.1) respectively.
4. Connect the power supply to the HS1200N.
Connect the DC power adapter to the power socket on the rear panel of the HS1200N. Wait up to 10 minutes for the router to start
up.
Note: Only use the power adapter supplied with the HS1200N. Using a different power adapter may damage the system.
To verify the wired connection between the HS1200N and the switch/hub/router, you can also check the LED status
indicators of these network devices.
Wireless Ticket Generator and Thermal Printer
Please follow the steps below to install the Wireless Ticket Generator and Thermal Printer.
1. Place the Wireless Ticket Generator and Thermal Printer close to one another and in the position you would like to use them.
2. Attach the included WiFi antenna to the WiFi antenna connector on the Wireless Ticket Generator by turning it clockwise.
3. Connect the smaller end of the included console cable to the console port of the Wireless Ticket Generator and connect the
larger end to the console port on the rear panel of the Thermal Printer. Tighten the shoulder screws on both ends of the
console cable to prevent accidental disconnection.
4. Connect the supplied 5V / 3.0A power supply to the power jack on the right side panel of the Wireless Ticket Generator.
5. Connect the supplied 8.4V / 3.0A power supply to the power jack on the rear panel of the Thermal Printer. Use the power
switch on the rear panel of the Thermal Printer to turn it on.
Establishing a wireless connection
The Wireless Ticket Generator must establish a secure connection with the Wireless N Hotspot in order to create user accounts and
send this information to the Thermal Printer. To establish a secure connection, on the Wireless Ticket Generator, press and hold the
TAS button on the left panel for 3 seconds and then release it. The Wireless Ticket Generator searches for the Wireless N Hotspot
and creates a secure connection between them. This process takes about 30 seconds.
The hardware setup is now complete.

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NetComm Wireless HS1200N Wireless N Hotspot
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Getting Started
The HS1200N offers a web based configuration page. After completing the hardware installation above, the HS1200N can be
configured through a computer using a web browser with JavaScript enabled.
The default LAN IP addresses are:
LAN1 and LAN2: 192.168.110.1 –These are mapped to the Private Zone; user authentication is not required to access network
resources.
LAN3 and LAN4: 192.168.120.1 –These are mapped to the Public Zone; user authentication is required to access network
resources.
Note: The following instructions use the administration computer connected to the LAN1 port.
Configuration Steps
Once the hardware installation steps are complete, set your computer to “Obtain an IP address automatically” in the TCP/IP settings
when logged in to the PC as an administrator. If you have not modified your TCP/IP settings, it should already be configured in this
way.
Connect one end of the provided Ethernet cable to the PC and the other end to LAN port 1.
Open a web browser and type https://192.168.110.1 or http://192.168.110.1 in the address field and press Enter.
Note: Use “https” for a secure connection.
For the first time, if the HS1200N is not using a trusted SSL certificate, there will be a “Certificate Error”. This is because the
browser treats the HS1200N as an untrusted website. Please press “Continue to this website” to continue.
If you are unable to see the login screen verify your computer is configured to obtain an IP address automatically. You can
also try using a static IP address such as 192.168.110.xxx (where xxx is a number between 2 and 254) and then try loading
the page again. For assistance configuring your computer, please refer to Appendix A: Network Configuration on a
Computer.
The following login page appears. Enter admin in both the username and password fields then click the Login button to continue.

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The main configuration screen appears after successfully logging in.

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Basic Setup
Setup Wizard
The HS1200N provides a setup wizard for quick and easy configuration. Click on the Setup Wizard button to start the configuration
process.
Step 1: General
Step 1 of the setup wizard enables you to configure your Administrator password, System Time settings and the web page address
to which connected computers are redirected.
Enter a new administrator password in the New Password field and then re-enter the same new password in the Verify Password
field.
Note: A maximum of 20 characters (with no spaces) is allowed. For security purposes, we strongly recommended that you
change the administrator password from the default setting.
Select the appropriate time zone from the Time Zone drop-down list.
Click the Next button to continue.

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Step 2: WAN and Wireless Interfaces
Step 2 of the setup wizard configures your WAN and Wireless network settings.
Select the type of interface for the WAN connection.
Static: Enter the appropriate IP address, subnet mask, default gateway and DNS server information for your WAN device (such as
an ADSL modem or 3G router).
Dynamic: Network configuration information is automatically obtained via DHCP from your WAN device (such as an ADSL modem
or 3G router).
PPPoE: Enter the username and password required to connect to your WAN service.
Step 3: Add a Local User Account (Optional)
Step 3 is optional and allows you to quickly create a local user account which has internet access. If you do not wish to do this,
click the Skip button.
Enter a username and password and use the class drop down list to select a group to which the user belongs. The class is used to
define the policy for the account. Refer to the user guide for more information on groups and how to log in with a local user
account. When you have entered the details of the account, click the Next button.
Step 4: Confirm and Restart
Step 4 asks you to confirm your settings. If you need to make changes, click the Back button until you get to the screen on which
you need to make changes. Otherwise, click the Finish button.

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You are prompted to confirm the restart of the system.
Click OK. The Wireless N Hotspot reboots and the following screen is displayed.
Note: The Wireless N Hotspot must be restarted for the configuration to take effect. The restart process can take up to 10
minutes to complete.
When the login page is displayed, the Wireless N Hotspot has finished rebooting.

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Configuring a billing plan
A billing plan is a profile which you configure on the hotspot for use with the Wireless Ticket Generator. Billing plans can be created
based on usage time or usage volume.
This guide demonstrates how to configure a simple billing plan providing one hour of internet access.
Log in to the wireless hotspot as described on page 8 of this quick start guide.
1. Click on the Main Menu button.
2. Click on the Users menu.
3. Click on the Authentication tab.