NETGEAR DG814 - DSL Modem Internet Gateway User manual

with 4-port 10/100 Mbps switch DG814
DSL Modem Internet Gateway
Installation Guide

Technical Support
YOU MUST REGISTER TO OBTAIN TECHNICAL SUPPORT. PLEASE RETAIN
PROOF OF PURCHASE AND THE WARRANTY INFORMATION.
To register your product, get product support or obtain product information and product
documentation, go to http://www.NETGEAR.com/register.
You’ll find technical support information at http://www.NETGEAR.com/ through the
Customer Service area. If you want to contact technical support by telephone, see the support
information card for the correct telephone number for your country.
Technical support is available 24 hours a day, 7 days a week.
NETGEAR, INC.
E-mail: [email protected]
www.NETGEAR.com
©2002 by NETGEAR, Inc. All rights reserved.
NETGEAR and Auto Uplink are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or
other countries.
Other brand and product names are trademarks or registered trademarks of their respective holders.
Information is subject to change without notice.

Introduction
Thank you for purchasing a NETGEAR DG814 DSL Modem Internet Gateway. With this
gateway you can have secure Internet access through its high-speed ADSL modem and share
this modem with several computers.
This installation guide shows you how to connect the gateway and configure it and your
computers for secure Internet access. Setup is easy—follow the instructions in this guide and
your system will be up and running quickly.
With Auto Uplink™on each network port, you don’t have to worry about which type of Ethernet
cable you use when you connect your computers, servers or other network devices to the gateway.
Each network port automatically configures itself correctly when you plug in the cable.
If you have problems, there is a troubleshooting section on pages 11 and 12 to help you. You
can get more detailed troubleshooting information from the Reference Manual on the CD,
online at www.NETGEAR.com, or by phone. There’s a short glossary available on page 13 if
you have questions about terminology and a more extensive glossary in the Reference Manual.
Installation Overview
Estimated time: 15 to 30 minutes
1. Gather the configuration information you have for your Internet account from your
Internet Service Provider (ISP).
2. Connect the gateway to one computer.
3. Configure that computer to work with the gateway and restart the computer and gateway.
4. Configure the gateway and go online to test the connection.
5. Connect other computers, configure them and restart each. (optional)
6. Configure for content filtering or port forwarding. (optional)
On the DG814 Resource CD, you’ll find the DG814 Installation Assistant, which supplements
the instructions in this installation guide by animating the step-by-step procedures given here.
For more detailed information about installation, troubleshooting and configuration
procedures, see the Reference Manual on the CD. 1
DSL Modem Internet Gateway DG814

What’s in the Box
When you open the box, verify that you received everything.
The package includes:
•DG814 DSL Modem Internet Gateway
•AC power adapter
•Microfilter splitter (depending on the country of purchase)
•Category 5 Ethernet straight-through cable
•Phone cable
•DG814 Resource CD, including a full Reference Manual and Installation Assistant
•DG814 Installation Guide (this document)
•Warranty and registration card
•Support information card
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DSL Modem Internet
Gateway DG814
DG814 DSL Modem Internet
Gateway Resource CD, installation
guide,support information card &
warranty/registration card
Power adapter
Category 5
100 Mbps
Ethernet cable
Phone Cable
Micro Filter
DSL FILTER
DSL
HPN PHONE
LINE

Gather Configuration Information from
Your Internet Service Provider
Before installing the DG814 gateway, you should have active DSL service and an Internet account
with an Internet Service Provider (ISP).
For each computer that you want to connect to the gateway, you must have
•An available RJ-45 Ethernet port (or adapter) —either built-in or from a network
interface card (NIC) installed in the computer.
Note: If you have a built-in modem or a modem card, the telephone jack for the
modem looks very similar to an RJ-45 Ethernet port, but the RJ-45 port is larger.
•TCP/IP networking installed.
•Windows®computers: Client for Microsoft®Networks software installed.
Note: TCP/IP and Client for Microsoft Networks is installed on most Windows
computers. If you have viewed Web sites with a browser, you are ready to go.
Please see the Reference Manual on the CD if you need help installing either on a
Windows computer.
•A Category 5 (Cat 5) Ethernet patch cable.
Note: There is one cable in the box with the gateway.
Connection information
Later in the setup process you’ll configure the gateway to work with your network and, at that
time, you’ll need to know the type of account you have with your ISP and specific account
information.
The next page includes blanks for you to fill in and refer to later.
Note: Your ISP should have provided you with a summary sheet of all the
information needed to connect your computer to the Internet. If you cannot locate
the information, you’ll have to contact your ISP.
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1
1

Host and Domain Names
Some ISPs use a specific host or domain name—like CCA7324-A or home. If you haven’t
been given specific information about host or domain names then use the following examples
as a guide:
•If your main e-mail account with your ISP is [e-mail], then use aaa as your host
name. (Your ISP might call this your account, user, host, computer or system name.)
•If your ISP’s mail server is mail.xxx.yyy.com, then use xxx.yyy.com as the domain name.
Account name:
Domain name:
Login Name
If your ISP requires a login name and password (possibly because you have a PPPoE or PPPoA
account), fill in the following:
Login name: (may be your full e-mail address)
Password:
Service name: (if required by your ISP)
Note: The login name could be called a user name or account name by your ISP.
The login name is case sensitive. You must type it exactly as given by your ISP. For
example, c_jones is a different login name than C_Jones or cjones.
Fixed (or static) IP address
If you have a static IP address through your ISP, fill in the following information:
Internet IP address:
Subnet mask:
Gateway IP address:
DNS server address information
If you were given specific Domain Name System (DNS) server addresses, fill in the following:
DNS Server IP address(es):
4
...
...
...
Note: For example, a
valid IP address could
be 169.254.141.148.
...
...

Install the Gateway
After unpacking the box and locating the configuration
information, you can install the gateway.
Note: You do not have to power down any
equipment to do this, but if you need to move your
computers (perhaps to get to ports in the back),
you may want to shut down the computers before
moving them.
1. Connect the microfilter splitter into the telephone
wall jack.
2. Connect a phone cord between the DSL port and
one of the smaller connector ports on the gateway.
3. Use an Ethernet cable to connect the computer to one of the four numbered Ethernet
ports on the gateway.
4. To use a telephone with this wall jack, connect a phone cord into the Phone port.
5. Connect the power adapter into the back of the gateway and then plug the adapter into a
power source (such as a wall socket or power strip).
Note: If you want to connect other computers into the gateway, don’t connect them
now. Do that after you know that the gateway setup works with one computer.
4. Turn the gateway’s power on.
Note: If you don’t want to connect a telephone at the wall jack, you may connect the
gateway directly to the wall jack with a phone cord. You can connect a telephone to
the gateway by placing a microfilter between the gateway and the telephone’s cord.
Check the setup
•The Test light turns on for a few seconds and then goes off.
Note: If the Test light stays on or blinks, go to Troubleshooting on page 11.
•The Power and Internet lights should be lit.
•The number of the port with the computer (if powered up)
should be lit and may blink to show network activity.
Note: If the connection is a 100 Mbps connection, the number is green. If it is a
10 Mbps connection, the number is yellow. If either the Power, Internet or port
number light isn’t lit, go to Troubleshooting on page 11. 5
2
2
Phone
DSL
Line
DG814 DSL Modem Internet Gateway

Configure the Computer to Work with
the Gateway and Restart the Network
Next, you configure the computer to interact with the gateway. To do this, you configure the
TCP/IP settings on the computer and then restart the network. How you do this depends on
your computer.
Windows Operating System
Normally, you leave the TCP/IP setup parameters at their factory default settings unless you
have a specific reason to change them. You should verify that the computer is set to ‘obtain an
IP address automatically’in the Network control panel.
Windows 98 or Me
1. Choose Settings>Control Panel
from the Start menu.
2. Double-click the Network icon.
3. Click the Configuration tab.
4. In the list of installed network
components, select the TCP/IP
entry for the computer’s
Ethernet adapter or NIC.
5. Click Properties.
6. Click the IP Address tab.
7. If not selected, select Obtain an
IP address automatically.
8. Click the Gateway tab.
9. Select and remove any IP Gateway
addresses that are listed.
10. Click OK and click OK again to.
close the Network control panel.
11. Go to Restarting the Network on the
next page.
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Windows 98/Me
Windows 2000 or XP
1. Right-click My Network Place and
choose Properties.
2. Double-click Local Area Network
Connection and click Properties.
3. Select Internet Protocol (TCP/IP) and
click Properties.
4. Select Obtain IP address automatically
and Obtain DNS server address
automatically.
5. Click OK twice and click Close.
6. Go to Restarting the Network.

Macintosh Operating System
Mac OS® 8.6 or 9.x
1. Choose Control Panels >TCP/IP
from the Apple () menu.
2. If not already selected, select Ethernet
in the Connect via list.
3. Select Using DHCP Server in the
Configure list.
4. Click the close box.
5. Click Save.
6. Go to Restarting the Network.
Mac OS X
1. Choose System Preferences from the Apple menu.
2. Double-click Network.
3. If not already selected, select Built-in Ethernet in the Configure list.
4. If not already selected, select Using DHCP in the TCP/IP tab.
5. Click Save.
6. Go to Restarting the Network.
Linux®or UNIX®Operating System
If you’re installing the gateway with a Linux-based or UNIX-based computer, see your system
documentation to set up TCP/IP networking to obtain IP addresses automatically using DHCP.
Restarting the Network
Once you’ve set up your computer to work with the gateway, you must reset the network for
the devices to be able to communicate.
1. Turn the the gateway off, wait 15 seconds, and then power it up again.
2. Wait until the Test light stops blinking. (10 seconds)
3. Restart the computer that is connected to the gateway.
Note: If the Test light stays lit, go to Troubleshooting on page 11.
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Mac OS 8.6/9.x

Configure the Gateway and Test the
Connection
Now you configure the gateway to work with your ISP. You’ll need the information you filled
in on page 4. You configure your gateway using Internet browser software such as Microsoft®
Internet Explorer 5.0 or Netscape Navigator®4.7 or later. You can either use the Smart Wizard
or configure the gateway yourself.
1. Start a browser on the computer connected to the gateway.
2. In the Address or Location box, type http://192.168.0.1 and press Enter or Return.
Note: You may want to bookmark this address in your browser for handy access in
the future.
3. In the User Name box, type admin
4. In the Password box, type password
5. Click OK.
The gateway’s Setup Wizard page appears.
6. To have the Setup Wizard automatically configure the router, click Yes, click Next and
follow the instructions on screen.
To configure it yourself, click No, then click Next and continue with the steps listed here.
7. Fill in the form on the Basic Settings page. (Refer to page 4 where you filled in the
information previously.)
Note: Helpful information appears on the right side of the page to assist you as you
fill in the form. You may also find pertinent information in the NETGEAR Router ISP
Guide.
8. Click Apply to have your information sent to the router.
Test the Connection
1. Click the Test button on the Basic Settings page.
This should open a new browser window and take you to NETGEAR’s Web site
(www.NETGEAR.com).
Note: If NETGEAR’S Web site doesn’t appear, go to Troubleshooting on page 11.
2. Close the browser window showing NETGEAR’s success page.
3. Click the Logout button on the left navigation area.
Note: If you get asked about closing the browser window, click Yes.
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