NETGEAR DEVG2020 DOT User manual

PREMIUMBUSINESS
GATEWAY-DEVG2020
DOT (DIGITAL OFFICE
TECHNOLOGY)™ USER
GUIDE

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NEED MORE SUPPORT?
If you have questions beyond this guide, we want to help.
To learn more about your Business Broadband or DOT tools and features, visit the Business Broadband support
page at http://www.telstra.com.au/business-enterprise/help-support/software-downloads/index.htm or if
you are a DOT customer, visit DOT Online Support page at http://www.telstra.com/dot/support
To speak with a DOT consultant, or set up a DOT training session, phone us on 13 2000 and say “Digital Office
Technology” when prompted. Our consultants are available 24 hours a day.
When calling, please have your Account Number or phone number, including area code, ready for the consultant.
CONVENTIONS USED IN THIS GUIDE
The following typographical conventions are used in this guide for simplicity and readability:
Web addresses, e-mail addresses and hyperlinks are shown in bold italics, for example
www.telstraenterprise.com.au.
© Telstra Corporation Limited (ABN 33 051 775 556) 2013. All rights reserved.
This work is copyright. Apart from any use as permitted under the Copyright Act 1968, information contained within this manual
cannot be used for any other purpose other than the purpose for which it was released. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording or otherwise, without the written permission of Telstra Corporation Limited.
Words mentioned in this book that are known to be trademarks, whether registered or unregistered, have been capitalised or
use initial capitals. Terms identified as trademarks include Cisco®, Microsoft®, Microsoft PC®, Apple®, AirPort®, Mac®,
Linksys®.

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WHAT’S INSIDE
1. INSTALLING THE NETGEAR DEVG2020 GATEWAY 4
2. TURNING ON/OFF WIFI (WIRELESS) 6
2.1. CHANGING WIFI CREDENTIALS 7
3. ACTIVATE DOT BROADBAND BACK-UP 10
4. NETGEAR GATEWAY CONFIGURATION FOR REMOTE
CLIENT ACCESS 12
4.1. CONFIGURATION OF THE GATEWAY VIA THE GUI 12
4.2. CONFIGURATION OF THE GATEWAY VIA THE WIZARD 13
5. PROCEDURE FOR INSTALLING VPN PROSAFE CLIENT
LITE FOR WINDOWS 16
6. HOW TO OPEN A VPN CONNECTION WITH THE PROSAFE
CLIENT 22
7. SITE-TO-SITE VPN CONFIGURATION 23
APPENDIX 1 –MINIMUM SYSTEM REQUIREMENTS FOR PROSAFE VPN
CLIENT 25

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1. INSTALLING THE NETGEAR DEVG2020 GATEWAY
Please have your DOT Configuration Summary emailed to you when you purchased DOT.
The Configuration Summary contains the login credentials required to configure the gateway and connect to the
internet.
Connecting the DEVG2020 Gateway:
1. Plug the power adaptor into the wall socket
2. Connect the other end to the socket on the gateway labelled ‘Power(12V, 2.5A)’. Turn On the power point
on the wall socket
3. Turn On the gateway by pressing the Power ON/OFF button
4. Take the provided grey ADSL cable and connect one end to the grey port on the gateway labelled ‘DSL.
Connect the other end of the cable to the phone socket in your wall

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5. Take the provided white Ethernet cable with yellow tips and connect one end to a yellow port on the
gateway labelled ‘LAN. Connect the other end to your computer or laptop’s Ethernet port.
6. Open up a web browser on your computer and type in telstrabusiness.com. Follow the on-screen
instructions to connect to the internet. The login and password required to connect to the internet is
provided on your Configuration Summary email.

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2. TURNING ON/OFF WIFI (WIRELESS)
The DEVG2020 Gateway is delivered with its WiFi turned On and configured with a unique WiFi Id and WPA2 Key
(Password). The Id, also known as SSID, and the WPA2 Key, are available on a card provided in the packaging
(Figure 1).
Figure 1: WiFi Credentials Card
You can switch Off the WiFi on the router by pressing the WiFi On/Off button on the front of the Gateway (Figure
2).
Figure 2: Turning On/Off the WiFi

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2.1. CHANGING WIFI CREDENTIALS
Login into the Netgear DEVG2020 Genie to change the default provide WiFi credentials.
Connect a PC/laptop to the Gateway, and open an internet browser.
The IP address and login credentials to the Netgear DEVG2020 Genie is printed at the bottom of the gateway
(Figure 3).
Figure 3: DEVG2020 Genie URL and Login Credentials
Enter the IP address 192.168.15.1 into internet browser. Press Enter to access the Genie’s Login page (Figure 4).
Type the user name “admin”, password “telstra” and press Enter to reach the Genie’s Welcome Page (Figure 5).
Figure 4: DEVG2020 Genie

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Figure 5: Genie Welcome Page
Click on “Wireless” in the left hand menu to view and modify the WiFi credentials (Figure 5).
Figure 6: Wireless Setting
In the field Name (SSID), in Figure 6 above, type in the new Wireless network name.
Note: WPA2-PSK [AES] must be selected under section Security Options.
Scroll down the page to change the WPA2 key in the field name Paraphrase. Press Apply to save changes
(Figure 7).

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Figure 7: Changing WPA2 Key (Password)
Figure 8: Wireless Network credentials updated
The new SSID and WPA2 key will displayed on the welcome page (Figure 8).
Note: Computers, Tablets and phones must be reconfigured to connect to the Wireless network using the new
credentials. This includes previously connected devices.

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3. ACTIVATE DOT BROADBAND BACK-UP
Figure 9: DOT Broadband Back-up.
Enter the IP address 192.168.15.1 into internet browser and press Enter to access the Genie’s Login page (Figure
4). Type the user name “admin”, password “telstra” and press Enter to reach the Genie’s Welcome Page (Figure
9).
Figure 9: Genie Welcome Page
Click on “Mobile Internet” in the left hand menu (Figure 9) to reach the Mobile Set-up page (Figure 10).