NETGEAR Orbi NBR750 User manual

User Manual
Orbi 5G WiFi Mesh System
With Built-in 5G Modem
Models:
Orbi Modem Router NBR750
Orbi Satellite Model RBS750
NETGEAR, Inc.
350 E. Plumeria DriveAugust 2021
San Jose, CA 95134, USA202-12171-01

Support and Community
Visit www.netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy/.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
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Orbi 5G WiFi 6 Mesh System

Contents
Chapter 1 Hardware Setup
Orbi 5G Modem Router Model NBR750 Hardware Overview........8
Orbi Satellite Model RBS750 Hardware Overview...........................9
Orbi Modem Router Model NBR750 LEDs........................................9
Orbi Satellite Model RBS750 LEDs...................................................10
Labels...................................................................................................11
System Requirements........................................................................12
Connect your router to a mobile broadband network..................14
Install your Orbi Whole Home WiFi System....................................15
Set Up and Activate Using the NETGEAR Orbi App.................15
Set Up and Activate Using the Orbi Router Web Interface......16
Perform a Speed Test.........................................................................16
Chapter 2 Connect to the Network and Access the Router
Connect to the Network....................................................................18
Wired Connection..........................................................................18
WiFi Connection.............................................................................18
WiFi Connection Using WPS........................................................19
Types of Logins...................................................................................19
Use a Web Browser to Access the Router.......................................19
Automatic Internet Setup..............................................................20
Log In to Orbi Web Interface........................................................21
Chapter 3 Manage the Mobile Broadband Connection
Internet connection over mobile broadband.................................23
Orbi features that do not apply to a mobile broadband
connection...........................................................................................23
Use the Setup Wizard to detect the mobile broadband Internet
connection...........................................................................................24
Set up automatic failover...................................................................24
Change the Internet connection mode to wired Internet only or
mobile broadband only.....................................................................25
Change the 5G/LTE provider’s access point name........................26
Change the mobile broadband network mode.............................27
Configure the mobile broadband PDP, authentication method, and
credentials...........................................................................................28
3

Enter the PIN or PUK..........................................................................29
Change the roaming setting.............................................................30
Chapter 4 Specify the Wired Internet Settings
Manually set up the Internet connection.........................................33
Specify an Internet connection without a login..............................33
Manage an IPv6 Internet connection...............................................34
Requirements for entering IPv6 addresses.................................34
Specify IPv6 Internet connections................................................34
Change the MTU size.........................................................................35
Chapter 5 Control Access to the Internet
Allow or block access to your network............................................39
Use keywords to block Internet sites...............................................40
Delete keywords that are used to block Internet sites...................41
Avoid blocking on a trusted computer............................................42
Block services from the Internet.......................................................42
Manage network access control lists...............................................44
Schedule when to block Internet sites and services......................44
Set up security event email notifications.........................................45
Chapter 6 Optimize Performance
Enable or disable Wi-Fi Multimedia Quality of Service.................49
Improve network connections with Universal Plug and Play........50
Chapter 7 Specify Network Settings
View or change WAN settings..........................................................53
Manage Dynamic DNS.......................................................................54
Set up a new Dynamic DNS account...........................................54
Specify a Dynamic DNS account that you already created......55
Change the Dynamic DNS settings.............................................56
Set up a default DMZ server..............................................................57
Change the router’s device name....................................................58
Change the LAN TCP/IP settings......................................................58
Use the router as a DHCP server......................................................60
Disable the DHCP server feature in the router...............................61
Manage reserved LAN IP addresses................................................62
Reserve an IP address....................................................................62
Edit a reserved IP address............................................................63
Delete a reserved IP address entry..............................................63
Manage custom static routes............................................................64
Set up a static route.......................................................................64
Edit a static route...........................................................................65
Delete a static route.......................................................................66
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Orbi 5G WiFi 6 Mesh System

Specify basic WiFi settings................................................................67
Change the WiFi password or security level...................................68
Set up a guest WiFi network.............................................................69
Generate a new backhaul password................................................70
Set up a bridge for a port group or VLAN tag group....................71
Chapter 8 Manage Your Network
Update the router and satellite firmware........................................73
Check for firmware updates.........................................................73
Manually update firmware............................................................74
Manually update satellite firmware..............................................74
Change the admin password............................................................75
Enable admin password reset...........................................................76
Reset the admin password................................................................76
View router status and usage information.......................................77
Display Internet port statistics...........................................................78
Check the Internet connection status..............................................79
Check the mobile broadband Internet connection status............80
View satellite status............................................................................81
View and manage logs of router activity.........................................82
View devices connected to the network or edit device
information..........................................................................................83
View devices connected to the network.....................................83
Edit device information on the Attached Devices page...........84
View satellites connected to the network or edit satellite
information..........................................................................................84
View satellites connected to the network...................................84
Edit satellite information that displays on the Attached Devices
page.................................................................................................85
Monitor Internet traffic.......................................................................86
Manage the router configuration file...............................................87
Back up settings.............................................................................88
Restore configuration settings.....................................................88
Erase the current configuration settings.....................................89
Remotely access your router using the Orbi app...........................89
Chapter 9 Customize Internet Traffic Rules for Ports
Manage port forwarding to a local server.......................................91
Set up port forwarding to a local server......................................91
Add a custom port forwarding service........................................92
Edit a port forwarding service......................................................93
Delete a port forwarding entry.....................................................94
How the router implements the port forwarding rule...............94
Application example: Make a local web server public.............95
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Manage port triggering.....................................................................95
Add a port triggering service.......................................................96
Disable port triggering or change the time-out period............97
Application example: Port triggering for Internet Relay Chat..97
Chapter 10 Use VPN to Access Your Network
Set up a VPN connection.................................................................100
Specify VPN service in the router...................................................100
Install OpenVPN software...............................................................101
Install OpenVPN software on your Windows-based computer.101
Install OpenVPN software on your Mac computer..................104
Install OpenVPN software on an iOS device............................105
Install OpenVPN software on an Android device....................105
Use a VPN tunnel on your Windows-based computer................106
Use VPN to access your Internet service at home........................108
Set up VPN client Internet access in the router........................108
Block VPN client Internet access in the router.........................109
Use a VPN tunnel to access your Internet service at home....109
Appendix A Troubleshooting
Troubleshoot With the LEDs...........................................................111
Power LED Is Off..........................................................................111
LEDs Never Turn Off....................................................................111
Internet LED Is Off........................................................................111
Troubleshoot the mobile broadband Internet connection.........112
You cannot log in to the router.......................................................112
Changes Not Saved.........................................................................112
Troubleshoot WiFi connectivity......................................................113
Troubleshoot your network using the ping utility........................113
Test the LAN path to your router...............................................113
Test the path from your computer to a remote device...........114
The router and satellite do not sync..............................................115
Appendix B Supplemental Information
Reset to Factory Settings.................................................................118
Factory Settings for Orbi Modem Router NBR750..................118
Factory Settings for Orbi Satellite Model RBS750...................120
Technical Specifications..................................................................122
Technical Specifications for Orbi Modem Router NBR750....122
Technical specifications for Orbi satellite model RBS750......124
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Orbi 5G WiFi 6 Mesh System

1
Hardware Setup
You can purchase an Orbi 5G Modem Router, or an Orbi Whole Home WiFi System kit.
If you purchased the kit, your package comes with a router and satellite, The following
includes instructions for the router and the satellite. If you did not purchase a satellite,
skip the instructions about installing a satellite.
This chapter covers the following topics:
• Orbi 5G Modem Router Model NBR750 Hardware Overview
• Orbi Satellite Model RBS750 Hardware Overview
• Orbi Modem Router Model NBR750 LEDs
• Orbi Satellite Model RBS750 LEDs
• Labels
• System Requirements
• Connect your router to a mobile broadband network
• Install your Orbi Whole Home WiFi System
• Perform a Speed Test
For more information about the topics covered in this manual, visit the support website
at support.netgear.com.
7

Orbi 5G Modem Router Model NBR750
Hardware Overview
12
64 5 7 8 9 33
Figure 1. Orbi modem router model front and rear view
1. Ring LED
2. Sync button (also used for WPS connection)
3. SMA LTE antenna connectors (Optional - the satellite does not include antenna
connector)
4. Nano SIM slot
5. Ethernet ports
6. LAN/WAN port
7. DC power connector
8. Reset button
9. Power LED
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Orbi 5G WiFi 6 Mesh System

Orbi Satellite Model RBS750 Hardware
Overview
6
8
7
9
1
Figure 2. Orbi satellite model RBS20, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC power connector
7. Reset button
Orbi Modem Router Model NBR750 LEDs
You can use the LEDs on the 5G modem router to verify status and connections. The
following table lists and describes each LED on the top panel of the 5G modem router.
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Table 1. LED descriptions
DescriptionLED color
The router is booting or someone pressed
the Sync button.
Pulsing
white
The router is resetting to its default factory
settings.
Solid white
The router cannot connect to the InternetSolid
magenta
The router finished booting and is working
normally
Off
Orbi Satellite Model RBS750 LEDs
The following table describes the Power LED and Ring LED behavior for an Orbi satellite.
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Table 2. Orbi satellite LED descriptions
LED BehaviorLED
The Power LED is located above the Power On/Off button on the rear panel.
•Solid green. Power is on.
•Solid amber. The satellite is booting.
•Blinking amber. The satellite is resetting to factory default settings.
•Blinking red. The firmware is corrupted.
•Off. Power is not supplied.
Power
LED
The ring LED is located on the top.
•White. The satellite is attempting to sync with the router.
•Blue. The router and satellite successfully synced, and the connection is good.
•Amber. The router and satellite successfully synced, and the connection between the router and
satellite is fair. Consider moving the satellite closer to the router.
•Magenta.
The router and satellite failed to sync. Move the satellite closer to the router and try again.
•Off. The satellite synced to the router and is working normally.
Ring LED
Labels
The router label shows the admin login information, WiFi network name and password,
serial number, and password, serial number, MAC address, and IMEI.
Made in ThailandMade in Taiwan
Figure 3. Router label
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The satellite label shows satellite's serial number and MAC address. The satellite label
also shows the same WiFi network name and password that's on the router label.
Made in Vietnam
Figure 4. Satellite label
System Requirements
You need the following to install your modem router:
•Compatible operating system:
- Windows® 7
- Windows 8
- Windows 10
- Windows Vista®
- Windows XP®
- Windows 2000
- Mac OS®
- UNIX®
- Linux®
•Compatible web browser:
-Microsoft® Internet Explorer® 5.0 or higher
-Firefox® 2.0 or higher
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Orbi 5G WiFi 6 Mesh System

-Safari® 1.4 or higher
- Google Chrome™ 11.0 or higher
•Activated 5G/LTE Nano SIM card
User Manual13Hardware Setup
Orbi 5G WiFi 6 Mesh System

Connect your router to a mobile broadband
network
You can use the mobile broadband connection as either:
•Your only Internet connection.
•Your backup Internet connection if your primary Internet connection is offline. This
requires a wired modem such as a DSL, cable, or fiber-optic modem to provide your
primary Internet connection.
Note: The router requires a nano SIM card to connect to mobile broadband. Get a
nano SIM card from your 5G/LTE provider.
To connect your router to your 5G/LTE provider’s mobile broadband network:
1. Make sure that the router is powered off before inserting the nano SIM card.
2. Insert the nano SIM card into the nano SIM slot on the back of the router.
3. Connect the power adapter to your router and plug the power adapter into an outlet.
The Power LED lights.
4. Wait for the router’s ring LED to light white.
Your router tries to connect to the mobile broadband network automatically.
This process might take up to 10 minutes.
If the router cannot connect, you might need to enter your SIM card’s Personal
Identification Number (PIN), manually set your 5G/LTE provider’s Access Point Name
(APN), or do both.
5. If the router cannot connect to the mobile broadband network, access the router
web interface (see Connect to Your Network and Access the Router on page 13) and
do one or both of the following:
•Enter your SIM card’s PIN in the Orbi router web interface (see Enter the PIN or
PUK on page 26). If you do not know the PIN, contact your 5G/LTE provider.
•Ask your 5G/LTE provider for the required APN, and enter the APN in the Orbi
router web interface (see Change the 5G/LTE provider’s access point name on
page 23).
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Install your Orbi Whole Home WiFi System
Set up and activate your Orbi router and satellite using the NETGEAR Orbi app. If you
do not own a smart phone, you can manually set up and activate your router and satellite
without the app.
Set Up and Activate Using the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up and activate your Orbi router and satellite.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store
or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow
the prompts.
Figure 5. NETGEAR Orbi app
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Set Up and Activate Using the Orbi Router Web Interface
If you do not want to use the NETGEAR Orbi app to set up and activate your Orbi router
and satellite, you can use the instructions in the following sections to help you install
your router and satellite.
Perform a Speed Test
To determine the accurate Internet speed, visit the speed test website of your cable
Internet provider and perform a speed test.
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
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2
Connect to the Network and Access
the Router
This chapter contains the following sections:
• Connect to the Network
• Types of Logins
• Use a Web Browser to Access the Router
17

Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic
Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
If you're installing your Orbi router for the first time, you can connect to the router's
WiFi network by scanning the QR code on your router with the camera app on your
mobile device. To scan the QR code with your camera app, your mobile device must
have iOS version 11 or later or Android version 10 or later.
You can also manually find and select the Orbi router's WiFi network from your
WiFi-enabled computer or mobile device.
To find and select the WiFi network:
1. Make sure that the router or satellite is receiving power (its Power LED is lit).
2. On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the router label. The WiFi network name is the same
for the router and the satellite in the Orbi WiFi System.
Note: If you bought the router and the satellite separately, their default WiFi network
names are different.
3. Join the WiFi network and enter the WiFi password.
The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
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WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you
can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
3. Press the Sync button on the router.
4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS
button or follow its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
Types of Logins
Separate types of logins serve different purposes. It is important that you understand
the difference so that you know which login to use when.
Types of logins:
•Mobile broadband service login. The login information that your LTE/5G provider
gave you logs you in to your mobile broadband network Internet service. Your
LTE/5G provider gave you this login information in an email, a letter, or in some
other way. If you cannot find this login information, contact your LTE/5G provider.
•Wired Internet service login. The login that your Internet service provider (ISP)
gave you logs you in to your wired Internet service. Your service provider gave you
this login information in an email, a letter, or in some other way. If you cannot find
this login information, contact your service provider.
•WiFi network key or password. Your router is preset with a WiFi network name
(SSID) and password for WiFi client access. This information is on the router label.
•Orbi app login. Your NETGEAR account credentials that log you in to the Orbi app.
•Router login. The password that logs you in to the router web interface from a web
browser as admin.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. The first time you
User Manual19Connect to the Network and
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Orbi 5G WiFi 6 Mesh System

access the router, the NETGEAR installation assistant automatically checks to see if your
router can connect to your Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
information and make sure that the computers and devices in the network use the
settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. If you cannot locate this information,
ask your ISP to provide it. When your Internet connection is working, you no longer
need to launch the ISP login program on your computer to access the Internet. When
you start an Internet application, your router automatically logs you in.
Installation and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Make sure that your WiFi-enabled computer or mobile device is connected to the
router with an Ethernet cable (wired) or wirelessly with the preset security settings
listed on the label.
Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.
2. Launch a web browser.
The page that displays depends on whether you accessed the router before:
•The first time that you set up the Internet connection for your router, the browser
goes to orbilogin.com, and the Orbi login page displays.
•If you already set up the Internet connection, enter orbilogin.com in the address
field for your browser to start the installation process.
3. Follow the onscreen instructions.
The router connects to the Internet.
4. If the browser does not display the web page, do the following:
•Make sure that the computer is connected to one of the two LAN Ethernet ports
or over WiFi to the router.
•Make sure that the router is receiving power, and that its Power LED is lit.
•Close and reopen the browser or clear the browser cache.
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